SUMMARY

• Around 7 years of experience in Quality Assurance Analyst, especially in manual and automated testing including Functional, Performance, Smoke, Regression testing, Unit, Integrated, and UAT.
• Proficient in preparing test case designs, test script design and execution of various test scripts using automated test, Quality center.
• Good Proficiency in performing manual and automation testing. Having excellent verbal and inter - personal skills that help in communicating with Developers, team members, writing reports and test documentation.
• Excellent Analytical, trouble-shooting, and problem-solving skills Confidential Mapping Requirements to test cases, providing traceability to requirements, creating and documenting Test plans, Test cases, Test scripts, Test procedures, Test Data from the requirements document for various applications.
• Creating test data, including the Test Input data using Test Management Tools and defining the configurations and expected results for Integration Testing for both positiveand negative test scenarios.
• Experience in executing different types of Testing including Smoke Testing, Functional Testing, Regression Testing, System Testing and Performance Testing.
• Worked onDatabase concepts and SQL.
• Knowledge of OCAP functionalities.
• Performance testing using Load Runner to test the stability of the application under stress.
• Experience in development of Client Server and Web-Based applications.
• Experience in all phases of Software Development Life Cycle (SDLC), Rational Unified Process (RUP) and Waterfall Method that helped in thorough reviewing and understanding of business requirement document and functional specifications.
• Carried out various types of testing for Set-Top Boxes including analysis testing for video and audio for different SD and HD channels.
• Identifying, documenting and managing defects using HPQC and Clear Quest and generate graphs and reports in order to indicate the status and progress of testing efforts, and presented them to stakeholders, and work with developers to troubleshoot them.
• Knowledge of all the test scenarios that can occur while testing features like Parental Control, Pay-Per-View (PPV), Video On Demand (VOD), Picture-in-Picture.
• Strong communication skills for interacting with developers, technical support personals, and other department representatives and customers.
• Experience in working with cable systems such as IP networking, data communication, Telecommunication, RF systems.

TECHNICAL SKILLS

Testing Tools: Quick Test Professional

Operating Systems: Windows 95/98/XP/VISTA; MAC OS

Defect Tracking: Quality Center

Web Technologies: XML, HTML, TCP/IP

Databases: Oracle, MS Access, SQL

Modeling Tools: RUP, Rational Rose, MS Visio

PROFESSIONAL EXPERIENCE

Confidential, IL

QA Tester

Responsibilities:

• Participated in reviewing system requirements and studying work flow diagrams in order to make detailed test cases and expected results
• Documented detail test scripts for various functionalities of WMS in the Microsoft excel according to the requirements
• Extensively wrote SQL queries (Inner join, left outer join, right outer join, update, select, insert, delete) to retrieve the data from the database and created the test data
• Tested different functions of the WMS system such as Opening, Encoding, Pricing, Cycle Count, Put away, Replenishment, etc. to make sure that the system meets the requirements and expectations
• Coordinated System Integration Testing of the applications for Inbound and Outbound sections
• Used SQL queries for data validation Confidential the backend.
• Manually checked the backend of the system using SQL queries.
• Created test data for KIVA Systems Testing and actively participated in validating the test results using SQL queries
• Actively participated in retesting and regression testing of WMS functionalities
• Widely involved in inventory validations after executing test scenarios of functional testing, integration testing, KIVA testing, and regression testing
• Documented and reported the test results and defects with the test data Confidential the end of the day
• Coordinated with Test Team in order to verify the defects and to replicate the issues
• Participated in training new team members and helped them to understand the business process and system requirements

Confidential, Bloomington, IL

QA Analyst

Responsibilities:

• Document detail test plans, test cases, test scripts and expected results in Test Director and tracing the test cases to the requirements
• Actively participated in the pre-testing that included review of the requirement documents, studying the use cases for developing test plans and collection of test data.
• Designed and Documented Test Procedures and Test Cases for user acceptance, functional and integration testing.
• Analyzed use cases, sequence diagrams and preliminary class diagrams for the system built using UML.
• Developed Manual test cases of the complex parts of the applicationand also verified the functionality of the application using business requirements.
• Wrote automated test cases for regression testing using WinRunner.
• Parameterized the scripts to avoid code redundancy and avoid hard coding of frequently changing values.
• Performed manual testing on several applications of WMS.
• Experience in using the automated testing tools HP Load Runner
• Using Win Runner for automation of Functional and Regression Testing and verifying the applications expected behavior Confidential different stages by inserting various Checkpoints.
• Extensively created Data Driven Test scripts to read data from text files for testing. Checked for data boundaries/limits, incorrect input of data.
• Using the Web Test add-in to WinRunner, defined GUI checkpoints to check frames, tables, cells, hypertext links, image links and images.
• Used Data Transformation Service wizard to import and export data to and from MS Access
• Reported defects using Test Director, which is used to organized defects with requirements.
• Interacted with developers and business units for resolving issues with applications that fail testing.

Confidential, Waukesha, WI

QA Analyst

Responsibilities:

• Interacting with business analysts and business users to better understand requirements and use cases.
• Involved in the development of system test plan and test scripts using business and system requirement documents.
• Performed GUI testing, functional, regression, integration and smoke testing on different components of the application.
• Performed batch testing in user unattended mode by connecting Quality Center to QTP.
• Executed automated scripts on different web browsers using QTP and also executed SQL statements to perform Data Integration Testing.
• Enhanced the script using Synchronization Points in QTP.
• Used Regular Expressions to identify objects and text strings with varying values in QTP.
• Wrote scripts with different conditional loop to control flow of the tests in QTP.
• Validated Web Services, WSDL and SOAP request to check web services data in SOAPUI
• Created and executed Automation Test suites using SOAPUI for regression purposes.
• Designed functional and integration test cases in MS Excel and imported them into Quality Center for manual testing and reported defects found.
• Assist entry-level tester(s) on reviewing requirement, preparing and executing test cases, and report software defects.

Confidential, NJ

QA Analyst

Responsibilities:

• Followed Test plans for testing a Set-Top Box and its features.
• Created Test Cases by analyzing “Use Case Documents” for testing functionalities of the Set-Top Box.
• Created use cases for various CPE functionalities like VIDEO PORTS, EAS, CC.
• Conducted Functional Testing for different video features like Video On Demand (on different category channels), Pay-Per-View (for multiple programs and timings), Picture-in-Picture (its features and operational parameters).
• Performing manual testing to verify the functionality of all features of the User Interface.
• Used HP Quality Center for bug tracking.
• Performed Smoke testing on IPG to assess features like Program guide, interactive channel service, channel program list, bookmarks, and audio/video settings.
• Read and analyzed the product SDLC including Requirements, Analysis/Design, development for understanding the Test Schedule and Test Environment.
• Tested the front panel basic functional keys like Power, Guide, Info, Select, Exit, List, and USB slots and the rear panel ports for connections for different audio/video streams.
• Experienced in testing Parental Control by assessing its features like restrict by ratings and content, limit viewing hours and block channels.
• Evaluated the picture quality for standard and high definition channels listed in the program guide.
• Carried out Smoke testing of various troubleshooting functions and methods mentioned in the program guide.
• Maintained an up to date status report of the testing being conducted.
• Attended several meetings with the team lead and other testers in order to discuss and provide feedback for improving and modifying testing cases where applicable.
• Collaborated with other team members to exchange information regarding the various receivers testing and usage information.

Confidential, Orange County, New York

System Integration Analyst

Responsibilities:

• Went through the Business Requirement Document to identify TestObjectives and interacted with the Project Manage and the Stakeholder to discuss testing operations.
• Carried out testing to check the over-all stability of Set-Top Boxes and the OCAP functionalities.
• Executed the Test Cases by indicating the actual steps that need to occur in the Test Scenarios, also specified the Pre-conditions and Post-conditions using Test Director, Quality Center.
• Tested the front panel tabs like power, guide, cursors, info, menu and indicator lights; and the back panel assessment was carried out on the ports to make sure that the VCR,TV, Stereo receiver, DVD, and A/V receiver module are functional.
• Carried out a thorough testing of the Electronic Program Guide (EPG) and verified the features like Parental Control, Pay-Per-View (PPV), Settings menu, and Guide Menu for Set Top Box.
• Performed Regression testing on the recording capabilities of theDVR, including the verification of proper functioning of Trick Mode testing and Time Shift Buffer Testing.
• Tested Video on Demand (VOD) and Pay-Per-View (PPV) functionalities including Trick Mode testing, for different test setups.
• Carried out testing of Positive and Negative Scenarios fordifferent functionalities.
• Tracked defects using the various defect management tools like Clear Quest.
• Participated in monthly team meetings and interacted with the lead and the team members.
• Discussed the status of defects with the developers.