SUMMARY

• Over 7 years of Professional experience in Information Technology with extensive experience of performing manual, database and automated testing of client - server and web applications.
• Experienced in different phases of Software development life cycle (SDLC) including Strategic Systems Plan Designing, Programming, Testing, Documentation, and Presentation to clients and preparing customer specifications as part of software technical requirements and Customer support.
• Expertise in analyzing Business Specifications and developed Test Plans, Test Cases and Test Scripts and execute them.
• Extensively experienced in GUI, Smoke, Sanity, Negative, Functional, Integration, Regression, User Acceptance and System testing of cross-platform, distributed, client/server, web based n-tier applications.
• Experienced in System Testing & Implementing product with zero defect.
• Expertise in analyzing of requirements and designing specifications, writing tests plans, test cases, test scripts, creating end-to-end business test scenarios and defining entrance and exit criteria for Integration testing.
• Experienced in testing jobs in UNIX server and verified file formats.
• Ability to interact with developers and product analysts regarding Testing Status and Defect & Change Tracking using Quality Center.
• Extensively experienced in bug tracking tools like TestDirector and Quality Center.
• Experienced in writing advance SQL statement to verify database for backend testing.
• Experienced in using automation testing Tools Quick Test Professional (QTP), LoadRunner, and Performance center.
• Very good knowledge in VB Script; developed descriptive programming in QTP using VB Script for functional regression testing.
• Used LoadRunner for Performance testing; created virtual users and scenario using LoadRunner controller for Load/stress testing.
• Experienced in Estimation of Test Effort and coordinate Test Schedule with overall Project Schedule.
• Excellent logical and analytical abilities for understanding and developing system workflows, computing and verifying Software Metrics and well suited for communicating with both technical and non-technical professionals.
• Worked as Configuration Controller to support the versioning of the scripts and maintain the folder structure, taking the backups on weekly basis.
• Worked as Defect Preventer to verify that the deliverable is defect free, maintain the checklist, and maintain the documents.
• Approved test cases and procedures for offshore team.
• Experienced in auditing and approving development team documentation with respect to SOX compliance.
• Experienced in working with .Net, VBScript, XML, Java/J2EE, Visual Basic and Oracle applications.

TECHNICAL SKILLS

Testing Tools: HP Quality Center, HP QuickTest Pro., HP LoadRunner Siebel, RTC, RQM, &RFT (IBM Rational Tools)

Programming Language: C/C++, .Net, Java, T-SQL, PL/SQL, VB Script, JavaScript

Data Base: Oracle, SQL Server, MySQL

Operating System: Windows, Unix/Linux

PROFESSIONAL EXPERIENCE

Confidential, Calverton, MD

QA Test Lead/BA

Responsibilities:

• Developed and executed test cases based on approved business requirements
• Documented software defects using the tracking system, report defects and monitor defects through resolution
• Provide feedback and recommendations to developers on software usability and functionality
• Collaborate with developers to evaluate or diagnose problems and recommend possible solutions
• Demonstrate commitment to providing customer-focused quality service
• Working knowledge of IBM Rational
• Experience using SoapUI or similar
• Experience with XML messaging systems
• Experience testing in an Agile environment
• Strong understanding of issues related to large-scale distributed systems
• Managed the team of up to 3 testers, providing day to day planning, guidance and coaching
• Developed quality assurance standards, processes, procedures and documentation templates
• Led various software testing projects
• Proven practical knowledge of Mercury Interactive testing tools: Mercury Quality Center 9.0
• Excellent knowledge of QA techniques: Functional, System integration, Stress, Performance, Regression and Ad-hoc testing
• Created comprehensive test plans, test cases, automated scripts based on the System Requirements, Business and Technical Specifications for complicated Financial, Internet Communication and Customer Relationship

Confidential, Calverton, MD

Responsibilities:

• Identifies test cases/scripts from Requirements and Design documents
• Maps test cases to system requirements for appropriate testing coverage
• Identifies, collects, and creates test data to support testing, processes, and workflows
• Executes test cases that meet required execution targets to keep the project on schedule
• Validates Siebel views, configurations, and workflows
• Documents test results in the dedicated test tools and validates test cases are accurate for future execution
• Identifies, records, and retests defects
• Identifies and communicates any testing issues and/or risks to Test Leads
• Reports detailed progress to Test Leads that will be incorporated into a larger testing status
• Communicates effectively with system architecture, design, and development teams to learn, troubleshoot, and successfully test the overall solution
• Willingness to work a flexible schedule as needed to execute test cases and keep the program on schedule
• Participates in Lessons Learned activities to improve future testing efforts
• May also automate test cases during and after the execution phase in order to build/maintain a thorough and efficient regression suite for future testing
• Experience using IBM Rational Jazz Suite (Quality Manager, Test Workbench, Virtualization Server)
• Experience with Siebel CRM, EMC Documentum and Integration testing.
• Experience with Siebel CRM
• Experience with or hands on enterprise CRM application testing
• Experience using Automated Testing Tools such as Rational Functional Tester or HP Quick Test Professional
• Experience using database query tools such as: TOAD, Benthic, SQL Server, other
• Experience working with Oracle products
• Experience working with Federal Government projects
• Experience with DHS Systems Engineering Life Cycle (SELC)

Confidential

Responsibilities:

• In Rational Team Concert (RTC), Rational Quality Management (RQM) developed manual test scripts, test conditions, input test data, and expected results for application, product integration, and user acceptance test phases for various business scenarios for the Confidential . These included various eligibility scenarios based on family’s household income, household size, tax filing status, among other requirements to determine eligibility.
• Developed, updated, and maintained testing standards and procedures for external interfaces such as the IRS & Social Security as we performed integration testing with these external hubs to verify applicants information is validated agonists these databases.
• Executed test scripts and log defected as I performed various functional tests on the healthcar.gov web application. This allowed for testing on both the functional aspects as well as testing the business scenarios provided to us by the BA & Client.
• Work with the application team in Agile Development Cycles (sprints) to resolve any issues that arise out of the testing process. Closely worked with all our developers to continuously integrate new fixes and deploy those fixes as soon as possible in order to demo to the client since the time limit with very limited during our 2-3wk agile sprints.
• Participate in the Agile Development Cycles (sprints) to ensure that solutions meet business requirements. Worked very closely with the client to get a good understanding of the requirements as I did this at the beginning of each sprint. This helped ensure that all requirements were properly traced, developed, and then tested prior to final demoing to client.
• Validate product fixes
• Inform the test lead of any issues that may affect the schedule, budget, or quality of the product or the testing process
• Mine test data from a data source for conditions needed for business scenarios

Confidential, Chevy Chase, MD

Senior Quality Assurance

Responsibilities:

• Participate in early planning meetings of new projects as the automation representative.
• Identify new opportunities for automation in upcoming projects and provide feedback to projects on dependencies.
• Collaborates with Product and Development teams to identify product and technical requirements. Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification.
• Contributes to the development of Quality Assurance test philosophies and methodologies. Identifies viable test strategies in order to support testing product functionality.
• Create black, gray, and white box automated tests as appropriate.
• Validate third party data using manual and automated approaches.
• Provide documentation on automated test suites and script.
• Respond to dynamic situations while maintaining adherence to best practices.
• Demonstrates leadership skills working with different team members and groups to help improve communication and overall product quality.
• Drive continuous improvement in test coverage and test effectiveness.
• Identify and communicate issues/risks applying technical and root cause analysis skills.

Confidential, Suitland, MD

QA Analyst

Responsibilities:

• Involved in verifying application requirements and worked with a demanding user base and communicated with users in their terms.
• Developed and documented requirements traceability matrix, defect reporting and tracking and analyzed the entire system based on the design specifications.
• Good experience with black box, regression, functional, performance, load, security, network, high availability, failover and other testing methods.
• Planned & executed System, Functional, Integration and End To End (ETE) Testing.
• Analyzed and identified problems with the existing QA process and continuously made the process improvements to improve the test coverage and reduce the test cycles.
• Worked closely with the Release Management team for all the upcoming releases.
• Experienced in Agile methodology, and contributed in regular sprints.
• Provided automation, load and endurance test tool maintenance and support to QA groups. Tested GUI and used APIs to develop test sequences.
• Developed test strategy, plans, scripts, summary and exit reports.
• Created, executed tests, generated the test reports and created graphs using Quality Center.
• Coordinated as a Quality Center support to ensure efficient services to the team members and the client.
• Involved in writing SQL queries for Backend Testing and to verify the database updates, inserts and deletions etc., of the records, and validate them.
• Developed automation test frameworks using Quick Test Pro (QTP) for web based applications with descriptive programming.
• Planned, analyzed and executed the UI Automation and Regression Test Scenarios using Quick Test Pro.
• Experienced with performance testing to monitor throughput of the various systems. Worked with Performance Testing team for Load/Stress testing so as to predict system behavior and performance using LoadRunner.
• Planned, implemented setting up of packs and patch application using migration tools.
• Mentored, guided and provided hands-on training sessions to team members, new hires and teams across organization.

Environment: HP Quality Center, Quick Test Pro, LoadRunner, JIRA, Oracle, JAVA, Selenium-like, SQL Server, weblogic, Tri2, TTT, SQL, XML, Excel.

Confidential, Chevy Chase, MD

Test Engineer

Responsibilities:

• Specified testing requirements, converted requirements to tests, designed test steps, generated test templates, created requirement coverage and importing test cases in the Test Lab.
• Involved in creating Test Plan, Test scenarios, Test scripts and Test cases (common and provocative), corresponded to the test requirements in order to maximize verification coverage of system variables.
• Performed GUI, Ad-hoc, Functional, Regression, System, Load, UAT, Interface and Integration Testing.
• Created Use Cases through the DOORS application.
• Exposure to various requirements (BRD, SRD), developed and executed both manual and automation test scripts.
• Managed the manual testing of the reporting solutions in the UNIX environment.
• Experienced in Administrating HP Quality Center; executed test cases using Quality Center.
• Used Quality center to log defect and to track the defects.
• Prepared Tool Mentor documentation & PowerPoint presentation of Quality Center for the client and for the team members.
• Involved in validating the data, which has been populated into database tables using SQL Queries.
• Created SQL queries to check the database integrity.
• Used PL/SQL queries extensively for ETK tools for some ETL mappings.
• Responsible for identifying the functional test cases for Regression Testing and automate test scripts using Quick Test Pro.
• Communicated defects encountered during Regression Test and followed-up with developers until all issues were resolved.
• Used LoadRunner to do performance testing to measure different metrics.
• Supported in the ‘User Acceptance Testing (UAT)' phase for the project.
• Coordinated closely with programmers to ensure proper implementation of tests, provided feedback, and documented test results.
• Document the results of testing using the projects defect tracking system and provides input to the Software Test Report for each release.
• Developed Review Criteria for Data Conversion and performed the review accordingly.
• Managed files & folders; Checked out items, modified them and checked in updates, compared versions, merged files, created and modified change request, generated reports & charts, created change request etc. using Borland Star Team.
• Working with CMMI Level 2 Process improvements groups.

Environment: Quick Test Pro, Quality Center, Load Runner, VBScript, UNIX, ORACLE, PL/SQL, TOAD, DOORS, Ms Office, XML, Windows, Star Team.

Confidential, East Brunswick, NJ

Software Tester

Responsibilities:

• Coordinated in the preparation of Test Plan/ Test Strategy for the application after careful analysis of requirements and specifications.
• Performed manual testing and tracked defects of mainframe applications.
• Reported defects using TestDirector to the development team and followed up for the defects.
• Prepared test data and test results (input / output files) for data driven method; executed action based scripts from TestDirector.
• Created and stored component based scripts in TestDirector.
• Wrote and modified SQL validation scripts; executed various SQL Queries to perform database testing.
• Developed Automated Scripts using QTP for functionality and regression testing.
• Wrote Utility functions to build an external library and also used descriptive programming at certain situations to complete the scripts.
• Parameterized the tests by entering different sets of data using QTP.
• Performed trouble-shooting tasks various problems during design & development phase of automation scripts.
• Prepared User Manual for the test automation suite and enhanced the scripts for next 3 releases.
• Participated in the team meetings to discuss the issues arising out of testing.
• Gained good knowledge in Bond Pricing, Financial Derivatives, financial statements and cash flows, Financing Structures, Capital Management, Portfolio Analysis, Stock Valuation and Amortization.
• Involved in user acceptance testing, maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Conducted regular meeting with Development team to report various issues.

Environment: QTP, Test Director, Oracle, Java, HTML, JSP, JDBC, Servlets, HTML, DHTML, Java Script, Web Logic, Oracle 9i, PL/SQL, TOAD.