SUMMARY

• Multifaceted, seasoned, and highly motivated IT professional offering senior level experience in project management, technical operations, quality assurance, quality control, software management, client/vendor/account team relationship management, and project delivery. Knowledgeable of teh software life cycle methodology and software delivery life cycle process.
• Expert in teh fields of software process improvement and quality testing. Skilled at testing, implementing, and documenting various projects.
• Wide - ranging and hands-on experience in utilizing first-rate management skills in leading a team to enhance processes, optimize productivity, and boost efficiency.
• Known for excellent analytical capabilities wif teh ability to develop and implement different projects to achieve goals and objectives. Highly capable of working wif diverse levels of individuals across teh organization to ensure superior quality of products and deliverables.

TECHNICAL SKILLS

Languages: VB.NET | VBScript | ASP | HTML | DHTML | PowerBuilder | Oracle SQL and PL/SQL | PL/1 | CICS | .NET Framework| BASIC |SQL Server SQL 2000 | SQL Server Data Transformation Services

Software: Aldea | Documentum | Bentley | JIRA | Source Mountain | SubVersion |Deltek |MS Office 2003/2013 | Visual Source Safe | Microsoft Project Scheduler | IT Helpdesk | SharePoint | Confluence |Acrobat |Supply Chain Management

Technologies: Web Technology Microsoft-based | Client/Server | PC | Citrix | GoldRun - CASE Tool

Operating Systems: UNIX AIX | Windows | MVS/XA | OS/VS1 | VM/CMS | MS-DOS | Linux | GUI OS360 | MVS | B5000 | VMS | DECnet

Tools: Track IT Test Tool | Load Runner | Crystal Reports | HP Quality Center/ALM

Databases: Oracle | MS Access | DBMS | DB2 | IMS | RDBMS | SQL Server

Communications: CICS | TSO/ISPF | TCP/IP

PROFESSIONAL EXPERIENCE

Confidential, Kansas City, MO

Quality Assurance Manager/Lead

Responsibilities:

• Provided expert oversight to teh quality assurance and project controls services for 16 USDA DW standup projects; maintain engagement in designing, developing, and testing enhancements to legacy systems as well as in establishing new DW projects in collaboration wif other project managers, business analysts, and development teams
• Assist project managers in creating and implementing projects throughout various stages of execution, which include testing approach and strategy, test plans, evaluations, reports, and other related project documentation that covers teh software development life cycle (SDLC) and Agile methodology
• Conceptualize and implement standard processes for quality testing to ascertain teh alignment of systems, processes, and work performance wif teh entire government and industry standards
• Take full responsibility in coordinating teh integration of resources across teh Enterprise Information Management Test Support program for teh support of teh USDA DW delivery projects
• Developed and executed detailed test plans, scenarios, and SQL scripts to ensure teh applications meet teh stakeholder requirements and goals, using HP QTP and HP ALM
• Documented and analyzed all test results and made recommendations and published test summary reports
• Planned and executed regression testing and automation of regression testing processes
• Coordinated wif project managers and IT department to ensure time management
• Manage teh certification and user acceptance testing process, working closely wif Development, subproject Leaders and involved Stakeholder
• Expertly oversee and perform teh promotion of software from teh development to testing then to teh production environment, ensuring compliance wif teh government’s standard operating procedures
• Led teh DW team which worked closely wif teh various teams to certify teh project was completed and to deliver a quality product
• Responsible for distributing and managing teh test resources to ensure compliance wif teh test policies by scheduling tasks, deadlines and milestones and reporting teh findings to teh Stakeholders
• Monitors status of assignments, applies corrective action when problems arise, and reviews work for completion/quality
• Interfaces and reports teh status of each phase of teh data warehouse project and subprojects to teh respective client/stakeholder
• Coordinate communications in a timely and clear fashion between staff and third parties on behalf of teh Client
• Evaluate deliverables prepared by teh team to make sure teh work meets teh requirements and maintains a high level of quality
• Controlled scope development and management teh performance of teh projects to ensure attainment of established goals
• Efficiently and competently manage problems-when projects go off plan (due to scope-creep, changed requirements, missed deadlines etc.) bring them back on plan or create a new plan wif teh assistance of key Stakeholders and internal resources
• Render direct assistance in implementing and maintaining teh risk, issue, scope, and change management procedures on each project to efficiently monitor cost and schedule trends/changes and calculate project forecast at contractor level
• Closely monitor budgets and other parameters for teh complete project scope based upon teh approved estimate by formulating and maintaining teh cost breakdown structure
• Efficiently perform cost control tasks on a portfolio of small to large range projects which runs simultaneously, and work in collaboration wif teh contractor, Testing Certification Office (TCO), as well as third-party vendors in identifying teh resource cost to administer teh projects costs on various small and medium projects
• Present accurate incurred cost report (value of work done) for monthly accruals, project cost, spending profile, and other cost status to teh project stakeholder
• Proficient in implementing and maintaining teh earned value management (EVM) and teh integrated baseline review (IBR) process
• Create process documents and checklists to provide consistency across projects; including Work Breakdown Structures (WBS) and any other items related to teh process
• Provide project management and quality assurance support for teh Confidential Program Management Office (PMO)
• Plan, coordinate, and direct project/program level quality activities to ensure compliance wif system development standards, standard operating procedures, and client-specific policies as part of a $13.5 million software development contract wif teh U.S. Department of Agriculture Farm Service Agency (FSA). Activities are coordinated through teh Program Management Office (PMO) and communicated to teh client in status reports and regular meetings
• Assist in all aspects of program management as part of teh PMO for FSA contract; including planning, scheduling, tracking, earned value reporting, documentation, and quality control standards) and quality assurance (verifying software development life cycle process is followed)
• Manage project requirements document, assist wif financial management and analysis, and actively monitor teh portfolio of projects throughout lifecycles to ensure project priorities are clearly communicated and completed on time and wifin budget
• Review business processes in order to gain a complete understanding of current procedures, identify improvements, documented teh processes, and connected business users to information technology group
• Responsible for analyzing, modeling and documenting teh existing business requirement documents (BRD) and processes and translate into functional specifications
• Address teh daily needs of teh full Confidential team and mentor new staff to ensure compliance and operational efficiency wifin teh FSA environment (manage day to day activities of teh team)
• Hold a US Government Security Clearance of Moderate Level/Public Trust (Currently Badged)

Confidential

Senior Quality Assurance Manager

Responsibilities:

• Directed a 60-member team of quality assurance analysts in developing testing strategies for all application changes
• Held full accountability in developing and maintaining measurable processes as well as improving efficiencies for teh quality standards, processes, and practices in teh development of information technology for FloodConnect
• Administered teh quality assurance testing, user acceptance testing, and teh post-implementation testing processes
• Closely supervised teh FloodConnect’s new customer implementation projects as teh IS project manager
• Defined, evaluated, and recorded defects and inconsistencies in software program functions, outputs, online screens, and content as well as resolving all defects in a timely manner
• Led trend analysis on key full life cycle development processes and quality indicators to ensure alignment wif all business needs
• Assessed teh current quality audit processes/systems as well as directed research and implementation of new and improved testing methods, processes, tools, and systems
• Facilitated teh quality management activities for teh compliance of projects wif teh quality, cost (included ACH processing), and schedule parameters of teh project/program
• Took charge of generating and maintaining all quality assurance documentation for projects and tasks, which included quality metrics, while assuring its adherence to software development standards, policies and procedures, and best practices
• Managed teh quality assurance project estimates for work based upon teh requirements analysis
• Monitored teh development and consistent communication of project specifications and documentation, in adherence to client protocol, service-level agreement (SLA) agreements, and operational standards
• Administered work in progress to guarantee its conformity wif teh client protocol, policies, procedures, and quality standards

Confidential

Information Specialist | Project Analyst

Responsibilities:

• Headed teh training regarding teh development of EDS's software life cycle methodology (Global Application Design-Quality Management System GAD-QMS) for teh Black & Veatch client
• Proactively participated in and coordinated teh CMMI Level 3 audits which resulted in teh receipt of teh Black and Vetch’s certification wifin 23 months for 18 applications
• Exhibited adeptness at conceptualizing, constructing, testing, and implementing portions of business and technical Information technology solutions through application of appropriate software development life cycle methodology
• Determined project’s scope, plans, and deliverables as well as gathered, identified, and organized detailed user and IT requirements
• Met teh customer’s need and expectations and developed resolutions by thoroughly analyzing collected requirements
• Contributed to solution implementation, upgrades, enhancements, and conversions of business and technical information
• Utilized teh configuration management methodology in preparing systems documentation
• Developed and executed test plans, scenarios, and SQL scripts to ensure teh PeopleSoft application meet teh stakeholder requirements and goals
• Assisted wif teh Black & Veatch QA Nuclear audits

Confidential

Senior Software Testing Engineer

Responsibilities:

• Developed, trained, supervised and monitored teh IS/IT educational programs regarding teh policies and procedures related to quality assurance and quality control
• Directed and participated in teh testing of teh Risk Analysis Business Service and teh Clinical Business Service for LabOne
• Responsible for teh strategic planning and implementation of quality control testing environment used by LabOne’s Core Business Services
• Managed teh Oracle financial applications as well as teh operating system upgrades from Oracle 6 to 9i
• Ensured active participation in teh Sarbanes-Oxley IT and financial/Oracle financial audit related to IT and contract financials
• Opportunity