SUMMARY

• 8 years of experience in testing of web applications, client server using Manual and Automated tools.
• Documentation of Test Plans, Test Cases, Test Procedures and Test Scripts for the Relational Database, Java, WEB, Mainframe and Client/Server applications.
• Analysed Functional Requirement Specification (FRS), System Design Specification (SDS).
• In - depth knowledge in Project effort estimation, resource utilization, manages multiple onsite & offshore projects.
• Worked closely with external clients, development and project management to ensure the timely delivery.
• Strong Knowledge in Health care modules like membership enrolment system, Bill generation and validation
• Involved in the entire software development Process - monitoring and improving the QA process and to make sure the agreed standards and procedures are followed.
• Significant mainframe experience, including COBOL, DB2, SQL, MQ queuing.
• Involved in design and having good knowledge in System wide architecture related to software and Hardware implementations.
• Excellent understanding of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC), System Life Cycle Methodology (SLCM) and Test Methodologies from project definition to post-deployment documentation.
• Extensive experience in functional testing, integration testing, regression testing, black box testing, white box testing, GUI testing, browser compatibility testing in different stage of Software Development Life Cycle.
• Very good at bug-reporting and bug-tracking using the test management tool Test Director, Quality center 9.0, 9.2, 10.0, ALM 11 and JIRA.
• Experience in Preparation of Automated Test Scripts using Unified Functional Testing (UFT) and Quick Test Professional (QTP).
• Strong mobile testing experience in testing IOS / Android.
• Proficiency in testing the applications compatibility on Windows, UNIX platforms.
• Worked on various use cases and extracted the technical test cases for validation.
• Experience in developing business based functional test scenarios.
• Excellent understanding of the Software Development Life Cycle and role of QA.
• Good team player and have ability to work independently.

TECHNICAL SKILLS

Computer Hardware: Installation, assembling and troubleshooting

Operation System: Windows 98/XP/NT/2000/7, Unix, Linux, Mac, MS-DOS

Project Methodologies: Agile, SCRUM, Waterfall, SDLC, UML, MS Visio

Software Applications: MS Office, Front Page, MS Outlook, MS Project

Database/tools: Toad, SQL Server, MS Access, Oracle, DB2, SQL Developer, Sybase

Programming Language: C, C++, Java, VB 6.0, SQL, PL/SQL, TSL, Visual Basic

Tools: Quality Centre 9.0/9.2/10.0 , ALM 11.0, QTP 9.5, UFT, Win Runner, JIRA, SOAP UI, Clearcase, Jmeter, Selenium, Loadrunner

Internet Tools: HTML, XML, ASP, Java Scripts, VB Scripts

Others: Web Services, Oxygen XML Editor, MQ Visual Edit, Cognos 8.0/10.0, SAP, IBM Curam 6.0, Mule, MS Visual Studio 2010, Coded UI

PROFESSIONAL EXPERIENCE

Confidential, NYC, NY

Sr. QA Analyst

Responsibilities:

• Followed RBPM project implementation methodology and responsible for all project related documentation. Prepared SIT\UAT Test Activity Plan and conducted review session with stakeholders.
• Involved in Functional and Regression testing planning for ETL Testing, Cognos reporting aspects for AML Compliance infrastructure.
• Conducted daily meetings and coordinated with UAT Testers for Test Allocation, execution review, defect management, query clarifications, access provisioning, functional clarification etc.
• Used HP QC ALM 11.0 for repository, reporting status, tracking bugs and updates on resolved bugs.
• Interacted with business managers, Developers, and Technical development teams to review outstanding defects, design gaps and for missing data mapping information.
• Worked with ETL team for understanding source to target mapping and related transformation logic.
• Coordinated ETL testing Source to target and target to Cognos reporting which involves executing SQL scripts for data validation, transformation logic, reports against source data etc.
• Support SIT Team for functional & regression test execution for insurance account opening.

Environment: Quality Centre ALM 11.0,Oracle 11g, TOAD 11.2, Windows 7, Excel Macro, Mainframe z/OS, SharePoint, Cognos Reporting Tool, ETL testing.

Confidential

Senior Test Analyst

Responsibilities:

• Conducted meeting with analyst, program manager and business users for understanding as-is functionality.
• Prepared the scope and strategy for the testing as per the business requirements and new changes implemented.
• Developed estimation matrix, Traceability matrix by using Use cases, business requirements and functional specs.
• Assisted business analyst in creating effective Use cases and Integrated High level Use case Scenarios in the Project and identification of Basic/Alternative flows.
• Prepared Test Plan using estimation matrix covering scope, resource and time allocation.
• In Quality Centre created the business requirements and mapped the same to the test cases developed so the traceability is achieved.
• During integration testing of Scheme Reforms project, communicated with internal and external stakeholders to ensure the various modules work seamlessly together.
• Worked with developer to reproduce the defect caused by integration.
• Involved in web services testing using SOAPUI to validate Soap request and response message.
• Performed different types of testing including Integration testing, data base validations, web services testing, Solution testing, End to End System testing.
• Used UFT, VB scripting to create automated test scripts for solution and regression phase.
• Reported the managers on a daily basis using Quality Centre by sending out the report with progress, test case planned, defect status.
• Performed cross browser testing as per the DEC standards and on different OS platforms.
• Given signoff for each cycles provided no critical or serious defect and project sign off with enough regression testing.
• As part of hand over, provided an overview of the new functionalities to the BAU Team.

Environment: Quality Centre 11.0(ALM), HP UFT 11.0, IBM Curam 6.0, Mule, TOF, HPRM, DB2,SOAP UI, XML, Active Directory, Win7, IE9, IE10, Chrome, Firefox 3.6, Mac OSX.

Confidential

Automation Test Lead

Responsibilities:

• Execute and enhance Automated tests in appropriate test regions in support of unit, integration, functional, and regression testing used Unified Functional Testing (UFT) tool
• Identify the functionality to automate.
• Modify/Update of the test automation scripts based on the application change.
• Conducting gap analysis, documented and maintained configuration settings.
• Preparing test data for automation scripts.
• Preparation and Execution of Test scenario & Test Cases, maintained artefacts in ALM
• Performing Functional and Regression Testing.
• Involved in writing the test scenario and test cases.
• Developed Test Cases to cover overall quality assurance testing.
• Involved in Manual testing using Quality Center to develop test cases, test scripts, executing the scripts and logging the defects.
• Testing Centrelink Mobile Application on IOS and Android devices.
• Used Quality Centre for repository, reporting bugs, tracking bugs and updates on resolved bugs.
• Providing daily automation report to manager.

Environment: UFT, ALM, MS office, Mainframes, SAP, IOS, Android, DB2, SOAP, XML

Confidential

Senior Test Analyst

Responsibilities:

• Managing Business As Usual (BAU) defects and co-ordinating my efforts with the team by writing and reviewing test cases related to the specific defects.
• Coordinated all QA activities and enhancements using Agile Methodology.
• Reviewing and providing feedback on Defect Resolution Specification Documents (DRSD) used for BAU testing.
• Analysed Business requirements use cases, design specifications.
• Prepared test cases in Quality Centre based on User Requirements Document (URD) and prepared test Procedures to execute them.
• Developed and executed the functional, regression, GUI, positive and negative test cases for End-to-End of the application.
• Extensively used Quality Center for managing requirements and Test cases.
• Created test Data required for the Test cases for manual execution and for UAT team.
• Assign the test cases to team members for Peer Review
• Completely involved in System, Integration, Regression testing and UAT Testing.
• Communicating testing requirements and other project matters to Project Managers, Business Analysts, Developers and Testers.
• Liaise with the project’s Development and Business Analyst personnel in a professional manner, proactively raising and seeking resolution to issues, queries and defects.
• Mentoring & Training of Junior Test Analysts & new tester for the projects.

Environment: ALM, SoapUI, IBM Mainframes, SQL, J2EE, Java, HTML, XML, IBM Web sphere

Confidential

Test Analyst

Responsibilities:

• Using HP Quality Centre to create test cases and linking them to Business Requirements to ensure traceability and coverage.
• Developing and reviewing test case writing standards
• Peer reviewing test cases and test plans for Change Release projects as well as Production Defects.
• Managing Business As Usual (BAU) defects and co-ordinating my efforts with the team by writing and reviewing test cases related to the specific defects.
• Reviewing and providing feedback on Defect Resolution Specification Documents (DRSD) used for BAU testing.
• Raising and managing defects in Quality Centre, ensuring that appropriate stakeholders (Business Analysts, Developers) are engaged to provide a timely and effective solution.
• Managing updates to the Visa Entitlements Verification Online (VEVO) system by analysing the test requirements from the Functional Specification Document (FSD) and developing a test plan.
• Assigning tasks to my team and co-ordination to ensure that all required deadlines are adhered to.
• Building strong relationships with stakeholders including Developers and Business Analysts.
• UAT Sign-off documentation after the completion of BAU defect testing.
• Understanding multiple applications and their relationships within the e-Business model.

Environment: QC 9.2, ALM, JIRA, XML, JAVA, SQL, IBM Mainframes, Web services

Confidential

Test Analyst

Responsibilities:

• Reviewed the Business and functional requirement documents and identified test scenarios.
• Prepared test cases in Quality Centre based on User Requirements Document (URD) and prepared test Procedures to execute them.
• Created test Data required for the Test cases for manual execution and for UAT team.
• Completely involved in System, Integration, Regression testing and UAT Testing.
• Communicating testing requirements and other project matters to Project Managers, Business Analysts, Developers and Testers.
• Liaise with the project’s Development and Business Analyst personnel in a professional manner, proactively raising and seeking resolution to issues, queries and defects.
• Ensure that the Test Lead/Manager is aware of potential risks and issues.
• Mentoring & Training of Junior Test Analysts & new tester for the projects.

Environment: QC 9.2, IBM Mainframes, SQL, J2EE, Java, HTML, XML, QTP

Confidential

Student Assistant & Test Analyst

Responsibilities:

• Created Test Object Matrix (TOM) for the project
• Managed work allocation ( Analysis / Design / Execution) among test teams
• Performing Functional and Regression Testing.
• Used Quality centre for Test case management, Test Case Writing/ Execution and schedule retesting of the defects and Defect tracking.
• Troubleshooting Enterprise customers data, voice network outages and faults and responsible for SLA management
• Troubleshooting network faults which involves technologies like MPLS, VPN, Frame Relay, Ethernet, SDH, E1 and ISDN
• Working with external field technicians to resolve transmission based faults
• Responsible for testing and provisioning services on Cisco 800/1841/2811 Routers
• Providing assistance to Tier 1&2 Engineers in network outages and faults
• Mentor Network Assistants, providing guidance and technical assistance.
• Installing 10g/9i for TEST and Development.
• Create table spaces, tables, and users for custom applications, Creating and dropping of users, granting and revoking permissions to users/roles as and when required
• Applying standalone RDBMS patches, Installed and Implemented Backup & Recovery procedures.
• Monitoring Growth of tables and undertaking necessary re-organization of database as and when required.
• Created PL/SQL procedures (jobs) to automate maintenance tasks.
• Write SQL scripts to monitor tablespace and extent growth.
• Developed RMAN scripts for database backup and recovery including hot and cold backup.

Environment: Quality centre, SQL, PeopleSoft Campus Solutions 9, Cisco, Putty, Oracle 9i, Linux, Solaris, Windows NT/2000.