SUMMARY

• Talented and Accomplished People and Confidential QA Management professional with over 10 years of experience in Lead Agile Business Analyst and Quality assurance and Quality Control, Design Verification, and Systems Design in domains such as Financial, Marketing, Security, Logistics, Gaming and Food sector in industries such as ERP, Gaming, e - catalog, Dairy Farm, Identity Theft Monitoring, Party Plan Business and Email Marketing.
• Enough experience in authoring Business Requirement Documents (BRD) by gathering Business System Requirements. Also, worked on FRD, change management, SRD, Worked on Prototypes, Wire frames while documenting BRD & FRD.
• Defined Business Processes, GAP Analysis, Test Case preparation, system testing, and User Acceptance Testing (UAT)
• Working experience in business process modeling (BPM), requirements gathering, Fit-Gap Analysis and feasibility studies
• Experienced using on-shore, off-shore, and mixed teams models, participating in and contribute to team activities and create a positive work atmosphere and maintain team morale.
• Performed no. of functions to determine the inherent risk, assessed the controls in place and valuated the resulting risk and made suggestions to mitigate the risk.
• Managed cross-functional projects and testing coordination, issues & risk management, Confidential reporting and governance.
• Planned and executed tests ranging from large complex systems wide SIT (System Integration Test), BAT (Business Acceptance Testing), UAT (User Acceptance Test) to Individual Functional Tests and Regression Tests with various different methodologies including Waterfall, RUP, Scrum, Iterative and Agile Methodology.
• Hands-on manager with proven ability to direct and improve quality programs, reducing defects and improving overall efficiency and productivity by leading, training and motivating effective cross-functional teams in Client, Server and Web based applications environment.
• Assisted in Development and Implementing test strategies, operational procedures and quality methodologies to support development and release of business applications.
• Planned and Defined scope, Goals Setup, Managed Requirements, Software Testing and Quality Assurance, Activity Schedule and identified potential risk factor with Gantt chart for Implementation and monitoring the progress of Software QA projects.
• Gathered Requirement through interviews, workshops, JAD Sessions with clients, developers and QA Analysts and Documented Use Cases and Use Case, Activity and Sequence diagrams and Logical views using MS Visio, MS Office and Rational Rose for a clear understanding of the requirements for the development team. Involved in Confidential Planning, Walk Though and Kick Off meetings.
• Developed Test Plans, Test Strategy, test scenarios, Test Case, QA metrics, Test Reports and Test Data review for Manual Testing.
• Performed data analysis using SQL queries to identify API data sources and to understand data behavior that underlies the user interface.
• Defined, Designed, Created and executed various types of tests such as Performance Tests, Load Tests, Volume Tests, Stress Tests, Endurance Tests and Scalability Tests etc.
• Executed Automated Test Scripts to pinpoint Software Defects, Track Bugs, Close Open Defects and Validated Functionality.
• Measured and monitored progress during each test to ensure that the applications are tested on time Meeting or Exceeding the client expectations.
• Drive in walk though and kick off meeting with Development team and QA team.
• Experienced using on-shore, off-shore, and mixed teams models, participating in and contribute to team activities and create a positive work atmosphere and maintain team morale.
• Good team Lead with excellent written and verbal communication, interpersonal skills and motivate team as “Lead by Example” theory.

TECHNICAL SKILLS

Business Process Research Analysis: Gap Analysis, Impact Analysis, and Feasibility Analysis.

Requirements Elicitation Techniques: Conducting Interviews and Workshop, Joint Application Development (JAD) Sessions and brain storming sessions.

Modelling and Analysis: UML Diagrams-Use Case, Activity diagrams

Business and System Documentations: Business Case, Vision Document, Business Requirements Document (BRD), Systems Requirements Specification (SRS), Requirements Managements

Business and System Documentation Tools: MS Visio, Rational Rose, MS Confidential, Rational Requisite Pro, MS Office, Word Perfect

Testing Tool: Bad boy, Quick Test Professional, Win Runner, Selenium IDE, RC

Database: MS SQL Server 2005/2008/2012, Oracle 10g, 11g, MySQL

Operating Systems: Windows XP, Windows Server 2003, 2008, 2012, Windows 7

Bug Tracking Reporting Tool: Team Track, Elips, BugZilla, Jira, HP Quality Center 11.0, HP Quick Test Professional 11.5, Test Director

Configuration Management Tool: AccuRev, SVN

Test Management Tool: Mercury Quality Center, Test case Tracking tool, Tortoise

Performance/Load testing tool: Jmeter, Load runner

Security Testing Tool: Fiddler, Acunetix

Build and Deployment tools: Nant, Wildfly 8.0, Logi Analytics Info, LogiAdhoc setup, Crystal Reports, ISPLUS, BizTalk

Browser compatibility Testing: IE tester

Web Technologies: cXml, AJAX, CSS,IIS7, IIS8, Java8 and Wildfly 8.0

Languages: VB Script, Java Script, HTML, XML

PROFESSIONAL EXPERIENCE

Confidential

QA Management professional

Environment: Requirement Gathering, Waterfall methodologies, Test Director, Oracle, MS Excel, MS Word, Pivot Table, MS Confidential, MS Visio, Windows 2007.

Responsibilities:

• Understanding and created of Functional Requirement and Solution Documents as per client requirement.
• Reported to the Client VP and managed a large team on-shore and off-shore resources to perform the testing of two Procurement Applications.
• Managed personnel, tools, processes, and schedules to deliver Six to Eight releases per year across various applications.
• Inherited three disparate cross-functional teams and through team-building, cross-training, and skills building exercises created a single team of professional testers.
• Analyzed the requirements, performed the required walkthrough meetings with Team and coordinate with the functional consultant team at freeze up of the requirements.
• Ensured that all the requirements are available on Confidential specification Guide with functional affected areas, all open areas, assumptions and exceptions for the new requirement.
• Estimated the Confidential future requirements and Assisting in the testing plan for Confidential release.
• Arranged the Software/Server/Storage requirement for the Test Setup and Escalated the issues about Confidential requirements (Software, Hardware, Resources) to Confidential Manager.
• Involved in build, deployment, release, delivery process and verified the release notes for the smooth releases.
• Verified and Reviewed the Scope of the release and Test Case documents prepared by testers.
• Estimated the release and time frame for release date and Assign task to all Testing Team members and ensure that all of them have sufficient work in the Confidential .
• Prepared the Agenda for the meeting, for example: Weekly Team meeting etc.
• Send the Status Report such as Daily, Weekly, Monthly, MOM etc. to the end Client.
• Attended Frequently statuses check meetings with the Team.
• Acted as the single point of contact between Development and Testers for iterations, testing and deployment activities.
• Tracked and reported upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
• Logged Confidential related issues in the defect tracking tool identified for the Confidential .
• Checked for timely delivery of different milestones.
• Identified Technical and Soft Skills Training requirements for the team and consult with the Confidential Manager.
• Performed Automation testing with Selenium scripting using JAVA.
• Used Selenium IDE tool, Selenium Web Driver, Selenium Grid for recording the script.
• Motivated team members and Organized / Conduct internal trainings on various products.
• Co-coordinated with development team to prioritize the list of issue submitted during current release to be included on ongoing release or not.
• Communicated the requirement with Functional consultant team at ePlus and analyzing and summarizing the missing areas, Functional impacted areas due to new features added in the application.
• Prepared Test Plan including the time Estimate for preparing the Test cases, Test scripts, number of resources involvement, and build and deployment plan for the release.
• Goal Oriented Confidential Management, Business Process Analysis and Modeling, Testing: Planning, Coordination, Execution, Process Re-engineering & Analysis.
• Allocated the bugs / enhancements received in the release for testing.
• Executed and reviewed the test cases, Test scope and Test results of Team and provide review comments accordingly.
• Updated the process of release testing to client at USA on weekly calls and in daily/ weekly statues.
• Used Selenium IDE to locate the Objects and used the locator in scripts and Designed Automation framework using Selenium WebDriver.
• Performed load testing round on the application during various SDLC Phase for completion of release feature testing.
• Analyzed functional requirements, Assisted in test plans, test cases and test estimations.
• Performed build and deployment on .net and upgraded Databases with the latest code.
• Created business process workflow diagrams (Activity diagrams) in MS Viso and Rational Rose.
• Implemented and followed the Waterfall methodologies throughout the SDLC while working with multi-functional teams in gathering and analyzing the business requirements and convert it to FRS and created business process models from the requirement specification.
• Conducted JAD sessions with business units and stakeholders to define Confidential scope and deliverable and constantly worked with the Confidential team to design the application that will support the business and meet the constraints of time, resources and budget. Created Use Case specifications, business flow diagrams, Activity/State diagram and Sequence diagram using Smart Draw, so that developers and other stakeholders can comprehend the business process.
• Reviewed and implemented Test Plans and Test Cases based on user requirements and functional requirement specifications. Performed Functional & Integration testing and defect tracking and prioritizing defects and for enhancements after base lining the requirements. Reported to team leader and managers in weekly and monthly basis.
• Worked with the business users to define business requirements and analyze the possible technical solutions.
• Gathered user and business requirements through discussions, brainstorming, interacting with corporate to understand the business requirement.
• Reviewed the user perspective use cases to determine the functionality that had been incorporated on the web application.
• Analyzed functional requirements, prepared test plans, test cases and test estimations.
• Worked closely with the development team to clarify/understand functionality and ensure that the developers clearly understood the business requirements that the system was designed to fulfill.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Participated in the bug review meetings, updated requirements document as per business user feedback and change in functionality of the application.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation was in place.
• Performed built and deployment on PHP and upgraded Databases with latest code.
• Defined Test Cases, analyzing bugs, interaction with QA team members in fixing errors and User Acceptance Testing (UAT).
• Ensured all deliverables are completed per deliverable guidelines and submitted on their due date and Calls with the Client at UK and Overseas Clients Locations.
• Analyzed functional requirements, assisting in creating test plans, test cases, and test estimations.
• Backed up the Database Copy from the FTP site and restored database on QA to analyze the client reported issue. Executed sanity, functional and regression test cases.
• Create Business Implementation Confidential Road Map for large projects implementation throughout the system.
• Created Business Requirement Document Specifications using MS Visio and MS Word in the inception phase.
• Imported requirements from Word and Excel (CSV) format into Requisite Pro Projects where they were organized and categorized into functional, usability, reliability and performance requirements.
• Developed and managed work plans, acted as the key client contact, handled scheduling, resource planning and allocation matters, ran status meetings and compiled various reports on the progress of the Confidential .
• Evaluated all the information gathered from multiple sources, reconciled conflicts, decomposed high-level information into details, abstracted up from low-level information to a more general understanding, distinguished user requests from the underlying true needs and distinguished solution ideas from requirements.
• Collected, analyzed and prepared user requirements, definitions, scope and expectations for deliverable plans. Delivered system documents, processes, diagrams and test cases.
• Coordinated and attended meetings to review the requirement specifications with the Quality Assurance Manager and other team members.
• Coordinated and facilitated user acceptance testing (UAT). Reported and documented any issues occurred during UAT.
• Performed Database testing by importing DB dumps of the real time records to debug the client facing issues.
• Simulated the controller 2060 data and match with the database values to identify the actual cause and reproduced at QA end.
• Ensured all deliverables are completed per deliverable guidelines and submitted on their due date and Calls with the Client at USA.
• Leading a team of business analysts to drive: requirements gathering, current environment analysis, identification of gaps, establishing target operating models, and selection of appropriate technology packages to support the operating