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Qa Analyst/system Tester Resume

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Gainesville -, FL

SUMMARY

  • Around 8+ years of experience in QA Testing using Quality Center ALM, Oracle 8i/9i/10g, SQL, and Windows environments. Well experienced in Manual, Automation and implementing different testing methods specifically Black Box and Back End testing. Industry experience includes Retail (e - commerce), Finance, Banking, Telecommunications and Medical/Pharmaceutical domains.
  • Expertise in Manual testing & Mobile Application Testing
  • Expertise in analysing Business/System Requirement documents, designing, developing and executing Test Strategies, Test Plans and Test cases for mobile applications (iOS and Android based devices ) and web based applications.
  • Experienced in writing Test cases, Test plans, and designing Test procedures.
  • Developed Test Scripts for manual testing and automated them using QTP.
  • Experienced in System Testing, UAT support & participated in Internal Analysis walkthroughs.
  • Extensive experience in Functional testing, Regression testing, GUI testing, Back-end testing using SQL, Unit testing, Integration testing, Black Box Testing, System Testing, Web Services Testing and Build Verification Testing.
  • Experience in testing the Porting of the application on different Mobile Handsets.
  • Expertise of testing the application developed using various mobile technologies including J2ME, Blackberry, Android, Symbian, .Net Technology etc.
  • Very good exposure of testing applications on wide range of Mobile handset of different vendors which includes Nokia, Samsung, Google G1, Sony Ericson, Motorola, Windows Mobile, HTC, LG, IPhone and many more.
  • Good understanding of working on the applications developed for touch screen phones.
  • Performed Testing Life Cycle (TLC) during the various phases of the application.
  • Experience in using testing tools like, Quick Test Professional (QTP), and Test Director/ALM, Quality Center.
  • Good knowledge on UNIX commands.
  • Good knowledge of Internet/Web technologies. Good exposure to XML and HTML.
  • Expertise in Bug Tracking and Reporting using Test Director/HP Mercury Quality Center.
  • Excellent in command over bug tracking tools such as Quality Center, Change synergy and JIRA.
  • Strong Back-End Database (Oracle, SQL Server) testing skills using SQL.
  • Excellent understanding of Software Development Life Cycle (SDLC) and Test Methodologies from project definition to post-deployment documentation.
  • Performed troubleshooting of the problems originating in the production environment and resolved the production problems. Exposure to all aspects of Software development, Troubleshooting, Testing, Maintenance and Production Support.
  • High proficiency in Scheduling and Managing resources and activities in QA Teams.
  • Experienced in UAT support & participated in IA walkthroughs.
  • Helped new team members to understand the Business requirements & system flow.
  • Adaptable with excellent communication skills. Time- management skills and decisiveness.
  • Commitment, high motivated and self-driven and versatile team player with good communication and problem solving skills.

TECHNICAL SKILLS

Operating Systems: HP, SUN Solaris, Unix, Windows XP/Vista/7/8/8.1 & MS-DOS

Testing Tools: HP ALM 11.5 & Quality Center, JIRA, Silk Central QTP, Selenium

Languages: SQL, PL/SQL, C/C++, T-SQL, HTML

Databases/RDBMS: Oracle 9i/10g, SQL Server 2000/2005, DB2 & MS-Access

Utilities: SQL server management Studio, Change Synergy, Clear quest, Rational Clear CAse Case, SOAP UI, Web Testing Services, IBM WebSphere Commerce, IBM Rational ClearQuest.

PROFESSIONAL EXPERIENCE

Confidential, Gainesville - FL

QA Analyst/System Tester

Responsibilities:

  • Agile and scrum process is used for tracking and developing the application.
  • Involved in Agile planning-Iteration Planning Meeting (IPM) and Estimation Sessions of user stories and also participating in scrum Meetings to update the status daily.
  • Analyzed the Business Requirements Specification, System Requirements Specification and User Interface Specification documents.
  • Interacted with Development team, Business Analyst and fellow offshore QA team for better understanding of test approaches.
  • Written and modified Test cases when changes made in the application using Quality Center
  • Used HP Quick Test Professional (QTP) for automating manual test scripts
  • Involved in writing scripts in QTP using VB Scripting extensively
  • Performed positive and negative testing of the application for identification of bugs
  • Participated in daily conference calls, meetings for real time update of builds.
  • Executed end to end functional testing, sanity testing.
  • Performed complete UI testing from end user prospective.
  • Performed UI testing with PMeter and PrintEdit on all updated browsers.
  • Raised defects in JIRA and ALM-11.
  • Involved in backend testing using SQL queries
  • Logged and tracked defects in JIRA and follow up on defects and provided bug reporting and detailed status reporting for superiors.
  • Performed Complete Retesting of fixed defects and updated resource files.
  • Performed cross browser testing on IE, Google Chrome, Safari and Fire Fox.
  • Validated multiple modules and banking domains.
  • Helped team members to understand the Business requirements & system flow.

Environment: JAVA, J2EE, UNIX, JIRA, MS Excel, MS Word, Outlook, Windows2000/XP, XML, Oracle 9i/10g, SQL, SVN, ALM-11.5, QTP, Java Script, VB Script, HTML, DHTML, Agile, Scrum, UNIX.

Confidential, Richmond, VA

QA Specialist/System Tester

Responsibilities:

  • Agile and scrum process is used for tracking and developing the application.
  • Involved in Agile planning-Iteration Planning Meeting (IPM) and Estimation Sessions of user stories and also participating in scrum Meetings to update the status daily.
  • Written and modified Test cases when changes made in the application using Quality Center
  • Performed Manual Testing and back-end testing extensively using SQL. Wrote and Executed SQL Quires for Oracle database testing and Tested Web services Using SOAP UI and Written and Executed Test cases for UAT .
  • Experienced in System, Functional, Integration, Regression and User Acceptance Testing for mobile(iOS and Android based devices ) and web apps.
  • Tracked defects and change requests were submitted using Quality Center/ALM.
  • Expertise Total Testing Life cycle & Developed Test Execution Matrices during the test cycle.
  • Ability to troubleshoot an issue, either development or in testing environment.
  • Identifying bugs and interacting with QA team leader and developers to resolve the issues of on bugs.
  • Prepared the test cases based on the specification provided by the users & Developed Test Cases
  • Participated in UAT support and interacted with clients to help to do theirs testing done in UAT.
  • Participated in on call and gave 24/7 support when application modification occurs.
  • Monitored QC to close the bugs/test cases as and when developers fixed the bugs, communicate Testing Status to the management and to the test team using conference calls.
  • Involved in project implementation phases, closely monitored and interacted with clients production testing.
  • Helped new team members to understand the Business requirements & system flow.

Environment: JAVA, J2EE, UNIX, Windows2000/XP, XML Spy, XML, Oracle 9i/10g, SQL, SVN, Quality Center/ALM, QTP.

Confidential, Overland Park, KS

QA Specialist/System Tester

Responsibilities:

  • Involved in Initial test walkthroughs (IA’s) for business requirements & test plans.
  • Played the Primary ITA role, Executioner, Gathered Business & Functional requirements.
  • Performed Testing Life Cycle during the various phases of the application.
  • Analyzed the Business Requirements Specification, System Requirements Specification and User Interface Specification documents
  • Written and modified Test cases when changes made in the application using Quality Center
  • Performed Manual Testing to check the flow of the application
  • Ability to troubleshoot an issue, either development or in testing environment.
  • Experienced in System, Functional, Integration, Regression and User Acceptance Testing.
  • Performed back-end testing extensively using SQL. Wrote and Executed SQL Quires for Oracle database testing.
  • Tracked defects and change requests were submitted using Quality Center.
  • Expertise Total Testing Life cycle & Developed Test Execution Matrices during the test cycle.
  • Identifying bugs and interacting with QA team leader and developers to resolve the issues of on bugs.
  • Prepared the test cases based on the specification provided by the users & Developed Test Cases
  • Participated in UAT support and interacted with clients to help to do theirs testing done in UAT.
  • Participated in on call and gave 24/7 support when application modification occurs.
  • Monitored QC to close the bugs/test cases as and when developers fixed the bugs, communicate Testing Status to the management and to the test team using conference calls.
  • Involved in project implementation phases, closely monitored and interacted with clients production testing.
  • Helped new team members to understand the Business requirements & system flow.
  • Followed SCRUM methodology.

Environment: Java, J2EE, UNIX, Windows2000/XP, XML Spy, XML, Oracle 9i/10g, SQL, Quality Center, Web Testing Technology.

Confidential, St Petersburg, FL

QA Tester

Responsibilities:

  • Ensure adequate and comprehensive testing is completed for all aspects of the application.
  • Involved in preparing Test Plan and Test Cases based on the function specifications.
  • Involved in the review of requirements with business analysts and technical specialists.
  • Analyzed the application and performed Black Box and end-to-end manual testing.
  • Planned, coordinated and monitored project levels of performance and activities to ensure project completion on time.
  • Checked for the Database Integrity using the SQL Queries.
  • Testing Catalogs batch jobs. Inventory testing using IBM WebSphere Commerce( e-commerce platform)
  • Used HP Quality Center bug tracking tool as the test repository for executing the test cases and scripts and logging and generating various reports and graphs for further analysis and also to follow up the development team to verify bug fixes and update bug status.
  • Used HP Quick Test Professional (QTP) for automating manual test scripts
  • Involved in writing scripts in QTP using VB Scripting extensively
  • Involved in UI Specifications and framework design.
  • Involved in User Interface Testing to verify the functionality of various systems.
  • Involved in backend testing using PL/SQL scripts for Data Fixes
  • Involved in backend testing using PL/SQL scripts for Conversion testing
  • Involved in backend testing using SQL queries

Environment: MS Excel, .Net, Quality Center, Oracle, SQL, QTP, Inventory- IBM Web Sphere Commerce

Confidential, Hartford, Connecticut

QA Analyst/Tester

Responsibilities:

  • Reviewed the Business Requirement Document, System Requirement Specifications and use cases in the initial phases of development
  • Performed integration and regression testing on various platforms and different versions of the application.
  • Executed regression testing for all Medical claims and critical transactions.
  • Identified bottlenecks, data errors and integration problems and revised application to enhance performance.
  • Developed strong SQL queries
  • Tested HIPAA Transactions & Code Sets HL7Standards like (270,271,276,277,820 -
  • Premium Payment for enrolled health plan members, 834 - Enrollment /De-enrollment to a health plan, 835, and 837) for smooth transition into EDI environment.
  • Managing multiple tasks through the Testing life cycle, including Test Strategy and Test Plan, Test Cases.
  • Involved in system requirements reviews and technical reviews & testing implementations.
  • Created back end Test cases for database and logs
  • Involved with teams from other systems in setting up the test environment and releases
  • Performed System, Integration, Interface, Web, GUI, Network, Security, Ad-hoc, User
  • Acceptance and Regression testing
  • Performed end-to-end testing for both data transformation as well as functionality testing
  • Responsible for supporting all data and environment issues associated with test execution.
  • Problem reporting and management, including timely and accurate communications to the impacted teams.
  • Involved in testing in a SDM methodology environment
  • Involved in bug tracking using Quality Center
  • Involved in automating test cases using QTP
  • Involved in Smoke and Sanity Testing
  • Involved in testing Regression Testing for Builds
  • Involved in Database test by using TOAD and SQL.
  • Involved in Regression Testing during Builds and Releases
  • Involved in Browser Interoperability testing for various versions of Internet ExplorerSafari, Firefox and Chrome
  • Involved in web based testing issues like cache, session, cookies and login issues
  • Involved in migration of test cases from Excel to Quality Center

Environment: Oracle, SQL SERVER, .NET, VSTS (Visual Studio Team System), C#, Quality Center, QTP, ClearQuest, Java Script, VB Script, HTML, DHTML, Agile, Scrum, Unix, Perl, IE, MS Office .

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