SUMMARY

• Over 9 years of diverse experience in performing the testing activity in the roles of QA Analyst, QA Lead and Business Analyst.
• Excellent understanding of the Software Development Life Cycle (SDLC).
• Extensive experience in testing software applications at different phases of the software development lifecycle.
• Experience in both manual as well as automated testing.
• Experienced in reviewing requirements, conduct a requirement analysis to verify requirements are measurable, testable, precise, consistent and complete. Report any requirements not defined properly, not testable or inconsistent.
• Experience in creating system test plans, defining test scenarios, developing and maintaining test scripts based on signed off business and functional requirements.
• Experience in execution of various stages of tests Ad - hoc, Smoke, Functional, Regression, Backend validation, Integration, and System Testing for Web based Application, Desktop application and Client/Server Applications, Section 508 testing.
• Strong in developing required Test data, Test checklist, Defect tracking & reporting, Defect metrics and preparing Test Summary report, traceability matrix.
• Experience in managing Test plans and Test Sets using Quality Center 11.0/9.2, Test Director 8.0, Rational Quality Manager .
• Experience in reviewing the design document and XML schema documents to understand the business logic and expected results
• Strong experience in understanding mobile design, architecture and usability.
• Expertise in problem solving and bug tracking verifying and closing defects with bug tracking tools.
• Experienced in Financial, Health Care and Insurance domains.
• Can communicate effectively with multifunctional teams, programmers and technical staffs at all levels and capable of working individually as well as a good team member.
• Ability to meet deadlines and handle pressures coordinating multiple tasks in the project environment.
• Acted as a mentor for new team members.
• Have flexibility and versatility to adapt to new environments and work on multiple projects.
• Involved extensively in onshore/offshore coordination.

TECHNICAL SKILLS

Languages: HTML (2 Yrs), XML (3 Yrs), VB Script (1 Yr), SQL ( 4 Yrs), J2EE, .Net.

Testing Tools: HP/Mercury Tools - 5 Yrs (Quality Center, QTP, WinRunner)

Rational Tools: 21/2 Yrs. (Robot, Clear Quest, and Clear Case, RQM) Informatics (2 Yrs), JIRA, Confluence

RDBMS & Data Modelling: MS SQL Server (3 Yrs), Oracle ( 2 Yrs), MS Access (1 Yrs), TOAD (1 Yrs)

Operating Systems: Windows (7 Yrs)

Strategies: System Testing, Integration Testing, Regression Testing, Performance Testing, Agile Testing, UAT testing, Mobile Testing, section 508 testing.

Others: MS Office (7 Yrs), Adobe (4 Yrs)

PROFESSIONAL EXPERIENCE

Confidential, Washington DC

Sr.QA Analyst / QA Lead

Responsibilities:

• Working with the Confidential Quality and Performance team in close collaboration with business and PHSS development team to implement, maintain and replace enterprise Learning Management System
• Involved in gathering requirements and analysis for applications
• Working closely with software developers to develop test specifications and build test cases to rigorously test product functionality and investigate all potential product test failures.
• Updating the requirements and the test cases whenever there is a Change Request
• Reviewing and providing feedback on functional requirements, develop, maintain and execute test scripts, scenarios.
• Updated and maintained requirement traceability matrix and submitted status report on weekly bases.
• Working closely with the Quality Asuarance Manager in an attempt to identify instances or trends.
• Handling communication between QA team, Dev team and Business team.
• Involved in testing application in multiple mobile devices across iOS and Android platforms and devices
• Verification and validation of defect fixes
• Performed database testing to validate various reports.

Environment: SharePoint, JIRA, Confluence, Windows XP, J2EE, .NET.

Confidential, Washington DC

Sr.QA Analyst / QA Lead

Responsibilities:

• Executing Test Cases during the different Test Cycles in Rational Quality Manager.
• Involved in creating Test Plan and Test Strategy
• Involved in testing application in multiple mobile devices across iOS and Android platforms and devices as selected by DSA Test Manager
• Involved in testing mobile web application on iOS and Android phones as well as tablets.
• Participating in design and code review as needed
• Involved in peer reviews on test cases for new and updated test suites
• Ensuring production and delivery of all test artifacts
• Creating weekly and monthly project status reports for FSA delivery
• Involved in Agile testing and Section 508 testing
• Participating in daily Scrum meetings
• Involved in UAT testing as needed by the team
• Working directly with developers in troubleshooting issues.
• Involved in preparing test data and also updating .json files (Java Script) for testing purpose as required.

Environment: SharePoint, Rational Quality Manager, IBM Web Sphere Information Server.

Confidential, Pittsburgh, PA

Sr.QA Analyst/ QA Lead

Responsibilities:

• Involved in gathering requirements and analysis for applications
• Managed the service request process by obtaining detailed requirements, tracking the request though the development process, and notifying users when requests have been completed.
• Ad-hoc Reporting and High Level Testing of HMIG Applications
• Performed data requirement analysis, ETL methodology for Data Extraction, Transforming and Loading with Infomatica Tool
• Worked on SQL scripts to load data in the tables
• Participated in regular project status meetings related to testing
• Involved in approving Requirements through workflow in SharePoint on behalf of QA team
• Analyzing complex requirements and creating a High Level TestScript(HLT) for the System Requests
• Tracking the defects using Clear Quest tool and generated defect summary reports
• Interacting with developers, Business & Management Teams and End Users
• Involved in UAT testing
• Identifying duplicate records in the staging area before data gets processed for ETL testing
• Involved in testing on Mainframe environment
• Executed Automation scripts for regressing test suite
• Responsible for validating the ETL process of loading data from the source systems correctly into the target system and following up issues with the development team as needed
• Responsible for validating the number of records for the update transformations
• Preparing documentation as required.
• Extensively using SQL programming for querying the source and target tables.
• Executed the reports in Business objects and Cognos
• Involved in testing application in multiple mobile devices such as Android, iOS(Iphone4s, iphone5, iPod, iPad, tablet)
• Developing scripts compatible with both Android and iOS devices

Environment: SQL Navigator 5.5.4, SQL DEVELOPER 1.5.1, RATIONAL CLEAR QUEST, INFORMATICA 9.1.0, COBOL, Windows XP, QTP 11.0, Business objects, SharePoint, Rational Quality Manager, WebSphere Application Server, Data Power, Oracle Database, Mainframe

Confidential, Pittsburgh, PA

Business Analyst / Sr.QA Analyst

Responsibilities:

• Created and updated the Test Plan and Test Strategy
• Performed the requirement validation to determine whether it satisfies the business needs.
• Involved in tracing requirements throughout system design
• Managed Changes which involves being able to add, delete, and modify requirements when required
• Involved in Validating and Verifying requirements to provide evidence that the designed solution satisfies the requirement through user involvement in testing, demonstration, and /or analysis.
• Worked closely with the Developers to review the product specifications
• Involved in creating and validating Front Format, Back Format and the Master Formats
• Updated traceability matrix and submitted status report on weekly bases
• Involved in creating a Website for Sales and Membership group to select OR view sample ID’s
• Verifyed data between Mainframe and front-end application.
• Validated Internal and External Reports
• Updated the requirements and the test cases when ever there is a Change Request
• Change Control is created via Clear Quest for any change in Use case or Supplement Specification artifacts
• Defects logged in the Clear Quest.
• Involved in doing Data Compares with 2 production applications in resolving the issues.

Environment: Mainframe, Clear Quest, DB2, IBM Rational Requisite Pro, Windows XP, Java.

Confidential, Des Moines, IA

QA Engineer II

Responsibilities:

• Analyzed requirements from Prism and created test cases
• Involved in testing backend process, bulk loads, merge sync
• Verified data is merged as expected between Mainframe and Oracle data base
• Involved in following processes of upload cycle testing Jobs testing Data transfer testing Transaction type testing Cycle testing
• Involved in regression testing
• Logged the defects in Prism and Test Track Pro.
• Worked with developers in resolving issues
• Updated traceability matrix and submitted status report on weekly bases
• Attended daily and weekly status meetings
• Validated XML request and response data using in-house tool
• Tested XML extracts as per the standard schema provided
• Participated in requirement walk through with development team, test case peer reviews
• Performed Integration, Regression and End to End testing to ensure readiness for user acceptance testing
• Involved in tasks related to internal agile transformation
• Worked closely with the Developers and Business Teams in the review and modification of the product and its specifications using Agile-testing methodology.

Environment: ORACLE 9i, Windows XP, Test Manager, Test Track Pro, Prism, Mainframes, XML

Confidential, Des Moines, IA

QA Lead

Responsibilities:

• Created and updated the Test Plan and Test Strategy.
• Used HP Quality Center as a test management tool.
• Reviewed Test cases written by the offshore.
• Facilitated Testing status, meetings/calls.
• Coordinating with the offshore testing team and Business team.
• Performed Multi-tasking when ever required.
• Mapped requirements with test cases.
• Coordinated with the PM on resource and timeline planning.
• Prepared and reviewed Test cases and Requirement traceability matrix in Quality Center.
• Was involved in mapping use cases to test cases and developing Test plans for various scenarios.
• Drafted Test Scenarios and reviewed the same with the requirements team to make sure all the possible scenarios are covered before starting to draft the Test cases based upon the test scenarios.
• Wrote SQL statements to extract data from Tables.
• Worked closely with the Quality Assurance Manager in an attempt to identify instances or trends
• Handled communication between QA team, Dev team and Business team
• Performed database testing to validate various reports.
• Worked with developers in resolving issues related to reports.

Environment: Quality Center 9.0, Windows XP, SQL Server, J2EE, Business Objects, Windows XP.

Confidential, West Des Moines, IA

QA Lead/ Sr.QA Analyst

Responsibilities:

• Performed both front-end and back-end testing of the CORE application..
• Created base line test cases by coordinating with developers
• Used tools like Cobrra, Qualgen and DC Console to test the rules
• Created Functional Test Plans, Test Procedures and Test Cases.
• Conducted Test Plan walkthroughs, involved in long discussions with SME’s to resolve the issues.
• Working extended and weekend hours when ever needed and to meet the dead line.
• Reviewed the design document and schema documents to understand the business logic and expected results
• Executed test cases before and after bug fixes for each build for User acceptance testing.
• Involved in Smoke testing on all environments after every deployment.
• Validated XML file to check correct values, tags, data elements, sequence and order.
• Referred the DD Interface document to validate the data.
• Worked on ClearQuest to track and log defects.
• Validated the XML file based on the XSD
• Developed test data to do the data seeding for the team to perform testing.
• Validated the XML file using XML SPY.
• Generated and updated XML request for data validation.
• Involved in knowledge transferring.

Environment: Quality Center 9.0, Qualgen, Test harness, XML SPY, Windows XP, J2EE, .NET.

Confidential, Long Island, NY

QA Analyst / BA

Responsibilities:

• Performed testing on Vignette (v7) and Financial, Legal and QA Portals.
• Wrote test scripts as per the requirement to test the application manually in Test Director.
• Performed data validation to make sure that all the applications are displaying the expected data.
• Involved in Smoke testing on all environments after every deployment.
• Preparation of test data for various levels of testing.
• Actively interacted with development and business teams to verify CR in business requirements.
• Coordinated with developers and offshore teams to resolve the bugs.
• Logged and tracked the defects.

Environment: QTP, Test Director 8.0, Windows XP, Vignette.

Confidential, Encino, CA

QA Analyst

Responsibilities:

• Created Test Plan and Test Cases by going through the Design, Functional Requirements and User (Business) Requirements Documentation.
• Preliminary discussion of the project with the core team.
• Analyzed user requirements and Preparing Test Plan.
• Automated Test cases by using various Checkpoints and Output Values.
• Involved in Cross Browser Testing using Netscape Navigator and Internet Explorer with different Browser Versions.
• Created Scripts by using Object Repository in Shared mode for major scripts for the Application.
• Created recovery scenarios for handling the unexpected error in the application.
• Preparation of the test cases using the Test Director.
• Prepared the Test data for interpreting the Positive/negative/regression results.
• Experience in documenting test execution results, preparing test reports, and gathering and evaluating test metrics for reporting.
• Conducted system and integration testing, debugged the software errors and interacted with developers to resolve technical issues.
• Extensively used SQL to perform data integrity test.

Environment: FIX, MS Office/Project, Broad Vision, IIS, MS SQL, IE, WinRunner and TestDirector.