SUMMARY

• 8 years of diverse experience in Quality Assurance and Software Testing.
• Expertise in understanding and working with Utility infrastructure, Background Verifications, HealthCare, Finance, E - Commerce, Telecom and Web based applications.
• Worked extensively in both Implementation and Upgrade Projects.
• Expertise in developing Software Test Plans, Test Case Designs, Test Scripts for Software Integration Testing, System Testing, Regression Testing, Performance and Load / Stress Testing using manual and automated techniques.
• Used defect-tracking tools like TFS, JIRA, Quality Center(ALM), Test Director and IBM Clear Quest for collecting Test Matrices, reporting the modification requests and tracking them to completion.
• Excellent test management, communication and problem-solving skills.
• Extensive experience on using MS Office tools (Excel, Word ... etc)
• Good knowledge on all phases of the software development life cycle.
• Performed Manual and Automation testing on applications to verify the requirements and business functionality.
• Performed Batch Testing for various modules in the application and combined them to check their accuracy, performance and reliability.
• Good experience reviewing Business and Functional Requirements, documenting test scenarios and writing test cases accordingly.
• Experience in following Agile/Scrum methodologies.
• Extensively performed Manual Regression Testing, GUI Testing, Functionality Testing, Performance and Load/Stress Testing.
• Exposure to various projects including Full lifecycle model, Offshore development model, Client side maintenance and support model, Offshore post implementation support and maintenance model.
• Expertise in Cross-Browser testing and testing compatibility.
• Excellent skills in analyzing System tests and Production defects.
• Excellent experience using Requirement Traceability matrix for mapping requirements to tests.
• Ability to work well within a team as well as independently.

TECHNICAL SKILLS

Applications: HIPPA, MEDHOK, EDI

RDBMS: Oracle 9i, 10g,11g SQL Server Management Studio

Methodologies: Agile, Waterfall, Iterative

Languages/Scripting/OS: .Net, Java, XML, SQL, C, C++, Windows, Unix, Linux

Testing Tools: TFS, Test Manager, Selenium, QTP (UFT), Test Director, Quality Center, JIRA, IBM Rational Test suite, Fiddler, MS Office(Excel, Word ... etc)

PROFESSIONAL EXPERIENCE

Confidential, Solon, OH

QA Analyst / Validation Engineer

Responsibilities:

• Reviewed the Functional Requirements and Required Business Documents.
• Understand the requirements and performed complete regression testing.
• Created Test Data using Simulators for MTU’s and DCU’s
• Performed End to End testing on Star 2000’s and 3000’s Series MTU’s.
• Configured MTU’s and DCU’s to perform complicated OTA Testing for GAS and WATER Services.
• Performed UI testing on different servers configurations settings.
• Extensively worked on Reports, understanding stored procedures to create Test Data.
• Handled Load & Performance testing to check web performance and Reports performance.
• Analyzing and Monitoring a running Load Test’s for reports breakouts.
• Performed Cross browsing testing for NCC 7.5.6, 7.5.5 Versions.
• Performed Data Validation using SQL queries.
• Performed Backend testing extensively to manipulate data for testing NCC Star 7.5.6 application using DML Commands.
• Defects were tracked, reviewed and analyzed using Team Foundation Server (TFS).
• Participated in weekly status meeting, with QA Team to resolve the defects and close them.
• Developed Test reports, defect reports for reporting and worked solely with the technical team to make sure that all of the new defects are fixed.

Environment: TFS, MS Test Manager, Visual Studio, XML, Windows 7, Server 2012, MS-OFFICE 2010, MS SQL, SQL SERVER Management Studio, .Net 4.5

Confidential, Cleveland, OH

QA Analyst

Responsibilities:

• Reviewed the Functional Requirements and Required Business Documents.
• Understand the requirements and formulate the test specifications including test plans and test scenarios, based on requirements.
• Created Test Data to Validate Functional Requirements.
• Performed Smoke, Functional, GUI, Regression, System Integration, User Acceptance testing for web-based application.
• Created automation scripts for regression tests using Selenium.
• Performed QA processes collaborating with the development team for ensuring high quality software releases using Scrum / Agile methodologies.
• Constantly engaging with Business Analysts and Development team for requirements clarification and sprint planning sessions.
• Created Test Cases and mapped them with requirements using Microsoft Test Manager.
• Carried out end to end integration testing of service built on SOA architecture.
• Worked with Fiddler to send and analyze service requests/responses.
• Tested REST API service built with Microsoft Web API technology.
• Studied and created test data for web API in JSON/XML format.
• Created test XMLs using XSD to test Web services.
• Performed integration testing on various WCF services.
• Performed usability testing to test the user friendliness of the website.
• Attended daily scrums, provide go/no-go for releases, take part in specific reviews for new features and enhancements.
• Extensively worked in a Mobile based environment. Tested the application using iPad (iOS) and Tablets (Android).
• Performed Cross browser testing to check for compatibility. Defects were tracked, reviewed and analyzed using Team Foundation Server (TFS).
• Worked with the development team in investigating and correcting software bugs and deficiencies based on testing results and participated in review meetings to resolve bug related issues with developers.
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database.
• Executed background SQL query for data validation and extraction.
• Created complex SQL queries for database validation.
• Expert in using MS office tools like Excel, Word, PowerPoint, Office ... etc
• Released management: Working with business manager to ensure timely delivery of requirement to production.
• Involved in production validations, regression testing and Production Tickets.

Environment: TFS, MS Test Manager, Fiddler, Kapow, Visual Studio, XML, Windows 7, MS-OFFICE 2010, MS SQL, SQL SERVER Management Studio, .Net 4.0+

Confidential, Cleveland, OH

QA Analyst

Responsibilities:

• Reviewed the Functional Requirements and Required Business Documents
• Worked closely with Project Manager, Business, Developers, Business Analysts and Test Lead participated in the requirement gathering, design documents, bug reports reviews.
• Involved in Smoke, Functional, Integration and Regression testing.
• Executed the test cases, gathered and evaluated results and generated test summary reports.
• Worked extensively on web-based testing and involved in UAT environment.
• Before going to production we were tested Decision tree for all the drugs in the Formulary of every individual clients.
• Tested multiple formularies like Plus Strategy, Expanded Core, Basic Strategy, Skinny etc…
• Defects were tracked, reviewed, analyzed and compared using JIRA.
• Performed End-to-End testing after bug fixes and modifications.
• Worked on pre-production environment and production environment.
• Participated in status meeting daily and weekly, Coordinated with the Testing Team and Project Mangers/ Business Analyst to resolve the existing bugs to close.

Environment: HIPAA, MEDHOK, JIRA, Quality Center, Windows XP, MS-OFFICE

Confidential, Washington DC

QA Engineer

Responsibilities:

• Gathered the testing requirements.
• Defined the Project Testing risks and closely worked with the technical team to design a mitigation strategy to minimize the risks.
• Tested the end to end application to make sure none of the functionality is lost during the conversion of entire application code for VB to C#.
• Performed data integrity testing for database upgrade of SQL server from .
• Developed Test reports, defect reports for reporting and worked solely with the technical team to make sure that all of the new defects are fixed.
• Developed Automated Test Scripts using Quick Test Pro.
• Tested the newly implemented disaster recovery methodologies like high availability and across the site failover methods
• Perform System testing, regression testing of the entire application
• Perform load testing in conjunction with the technical team using a specially designed play back

Environment: VB NET, C#, Quality Center, QTP, Oracle 10g/11g, UNIX, Windows NT/2003, Visio

Confidential, San Francisco, CA

QA Analyst

Responsibilities:

• Reviewed and analyzed the Requirement documents and understand the RUP methodology approach.
• Analyzed various Business and technical documents to in corporate the requirements into the testing profiles and environments.
• Extensively used Quality Center to build various test plans, test strategies, test objectives, and low-level test cases to perform various kinds of test to check each and every element of the database system.
• Performed GUI testing independent of functionality followed by manual testing of the application to test the functionality of all the objects of the application.
• Reviewing, comparing, and understanding the Data Model and relationship among different tables in the database schema.
• Extensively used UNIX commands for different processes while working on UNIX platform.
• Created Database Triggers to generate alerts and to send emails to customer secure inbox and external emails.
• Used TOAD with the Oracle Server RDBMS to query tables.
• Conducted Batch processing testing using Autosys for daily information updating, automated transaction processing, and validating generated log reports as per daily/weekly/monthly basis.
• Generated complex SQL queries to conduct Data Integrity testing Comprehensive backend testing to ensure coherence between the data present in the Source database matches with the data in the Target database.
• Identified manual test cases to be automated using QTP during the regression and integration testing phase.
• Worked with development engineers in diagnosing and isolating various integration problems, and explaining defect.
• Extensively used Rational Clear Quest for defect tracking and prioritizing defects by analyzing application logs if any to provide more detailed bug description and enhancement requests after base lining the requirements.
• Interacted with developers during bug review meeting to understand severity of bugs and help them resolving it by reproducing bugs if needed.
• Attended change request meetings to document changes and implemented procedures to test changes.
• Conducted User Acceptance testing with business users.

Environment: Oracle, SQL queries, UNIX, Autosys, TOAD, Quality Center, QTP, Rational Clear Quest, Client Utility, Putty, MS Office

Confidential, Ashburn, VA

QA Analyst

Responsibilities:

• Analyzed the system requirement specifications and involved in developing Test Plans, Test Scenarios, testing scope, and Test Cases.
• Understanding the regression test scenarios and identified the approach for the various verification points.
• Edited the Test procedures according to the execution requirements.
• Performed Integration and Regression Testing.
• Used Quality Center to organize and manage all phases of the software testing process, planning tests, executing tests, and tracking defects.
• Worked in both testing and production support environments.
• Involved in writing Data Input sheet for all the test conditions to maintain the test data for Functional and Regression testing.
• Performed Testing based on Change Requests and Defect Requests.
• Prepared Test Results after Test case execution.
• Performed Positive and Negative testing against requirements.
• Extensively tested cross Browser, Cross platform, Usability, Accessibility and security testing for all the applications under test.
• Extensively used Quality Center for automation scripts execution.
• Interacted with Project Management team and developers during the release of the builds and status meeting.
• Involved in Data base testing using TOAD for all the Queries that are associated to the test case scenarios.
• Checked the data flow through the front and backend and used SQL queries to extract the data from the database.
• Involved in Handover meetings, Business Analysis and design reviews for each release and identifying Critical test cases on each release.
• Involved and responsible for creating weekly status reports regarding the progress of testing process.

Environment: Quality Center, TOAD, Oracle 10G, UNIX, Shell Scripting, Windows NT/Professional, J2EE, EJB, Java, JSP

Confidential

QA Tester

Responsibilities:

• Analyzing requirements documents, developed and executed Test Cases Manually.
• Performed manual testing and maintained documentation on different types of testing via, Positive, Negative, Regression, Integration, User- acceptance, Black Box.
• Developed test scenarios and test procedures based on the test requirements.
• Created and executed test scripts.
• Developed Test Objectives and Test Procedures.
• Conducted the Database Testing of the application by writing SQL Queries.
• Find software issues, document them and work with developers to have the issues corrected.

Environment: Test Cases, Test Plan, Clear Quest, Java, SQL, C, C++, Windows