SUMMARY

• Over 8+ years of diversified experience as a Senior Quality Assurance Analyst in Web - based Applications, Client-Server and Database Applications using Manual and Automated Testing Tools.
• Extensive knowledge on all phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
• IT industry experience in Insurance, Healthcare, Banking, Media and Airlines with Business and Functional knowledge of these industries
• Experienced in software testing which involved development of test cases and test scripts
• Strong analytical and testing skills, capacity for work and diagnostic ability, Gathering different kind of projects requirement. Covered Agile, Waterfall and Iterative models of SDLC
• Experience in leading Agile Project
• Experience in functional, regression and integration testing of web-based and client-server applications
• Extensive experience in design and development of automation test Framework for Regression test in HP Quick Test Pro (QTP) tool and executed the scripts in Regression phase.
• Experience in test management activities performed in Quality Center and Rational Clear Quest.
• Proficient in designing, reviewing and documenting system test plans, defining test procedures
• Creating test cases on the basis of product release features, client’s requirements and related technical documents
• Experience in working on V & V model (verification and validation model)
• Extensively used Quality Center, JIRA, IBM Clear Quest for Bug tracking
• Extensively executed SQL Queries on Oracle and SQL server tables in order to view successful transactions of data and for validating data
• Has Knowledge of Relational DBMS like Oracle and SQL Server
• Extraction of data from database by queries for using as test data
• Participating daily scrum stand-up, defect call and project status meetings
• Good experience in Onshore - Offshore Delivery Model
• Proven ability to work efficiently in both independent and team work environments
• Strong analytical skills with excellent communication and interpersonal skills, Accustomed to work in a team environment with tight schedules and capable of Working efficiently under pressure, and cross train sub-ordinates in Functional areas
• Developed excellent professional skills working independently and as a team member in Manual Testing using testing methodologies
• Documenting project related information like test execution procedures, backup plans, new tester training documents, maintaining test logs, release notes etc

TECHNICAL SKILLS

Operating Systems: Windows 95/98/2000/NT/XP, UNIX

Languages: SQL, PL/SQL, HTML

Testing Tools: Quick Test Pro, Quality Centre and JIRA

RDBMS: ORACLE database 9i/10g, MS-SQL Server 2000, MS- Access

IDE: SQL developer, PLSQL developer, TOAD, IBM Remedy Tool 7.5, Reflection, IBM Clear Quest Pro, SharePoint, MS Visio

Internet Technologies: VBScript, JavaScript, XML, Excel, HTML

PROFESSIONAL EXPERIENCE

Confidential, Eagan, MN

SIT Test lead/QA LEAD

Responsibilities:

• Preparing estimation documents and Created Test Plans which describes the features and functions to be tested
• Having strong understanding of SDLC processes and the QA life cycle and methodology.
• In depth knowledge and experience on writing Test Plans, Test Cases, Test Scenario’s, Traceability Matrix,, Test Summary Reports and Test Data preparation
• Experience in Integration testing, System testing, Functional testing, Database testing, Web testing, Mobile testing, Web services testing, Browser Compatibility testing, Regression testing, Smoke testing, User Acceptance Testing and End To End Testing.
• Extensive Work Experience in Test Execution, Defect tracking and Test Reporting.
• Worked closely with developers, network engineers and other stakeholders throughout the SDLC
• Very good exposure to Handled client calls and onsite calls on daily basis and hosting team meetings
• Prepared Weekly Status reports, monthly metrics to showcase the project status to clients
• Good Exposure to Different SDLC models like Scrum / Agile, Waterfall and V-Model.
• Participated in defect resolution process by conducting root cause analysis, proposing solutions, or approaches to problem resolution
• Participated in peer reviews with project team members to ensure validity
• Extensively worked with of SQL queries and having good knowledge on SQL DB

Environment: Agile, IBM Clear Quest Pro, Mobile testing, Manual Testing, PL SQL Developer, JAVA

Confidential, Malvern, PA.

Senior QA Analyst

Responsibilities:

• Preparing estimation documents and Created Test Plans which describes the features and functions to be tested
• Responsible of testing customer work flows, integration testing with different customer applications and transformation of data from legacy systems to Soarian systems
• Having strong understanding of SDLC processes and the QA life cycle and methodology.
• In depth knowledge and experience on writing Test Plans, Test Cases, Test Scenario’s, Traceability Matrix,, Test Summary Reports and Test Data preparation
• Experience in Integration testing, System testing, Functional testing, Database testing, Web testing, UI testing, Compatibility testing, Regression testing, Smoke testing, User Acceptance Testing, End To End Testing.
• Extensive Work Experience in Test Execution, Defect tracking and Test Reporting.
• Worked closely with developers, network engineers and other stakeholders throughout the SDLC
• Very good exposure to Handled client calls and onsite calls on daily basis and hosting team meetings
• Good knowledge in HIPAA, PHI, CMS guidelines, COBRA and other federal laws & regulations
• Prepared SEPG Monthly status report, SQA weekly status reports and presentations
• Good experience in product and services based projects in web based, client server applications, Share point InfoPath forms and Mainframe applications
• Good Exposure to Different SDLC models like Scrum / Agile, Waterfall and V-Model.
• Extensive experience with QTP, Quality Centre, TFS, Oracle Test Manager
• Experience in interacting with product management and development teams to develop a strong understanding of the product and testing objectives and to define the acceptance criteria for deliverables
• Participated in defect resolution process by conducting root cause analysis, proposing solutions, or approaches to problem resolution
• Participated in peer reviews with project team members to ensure validity
• Extensively worked with of SQL queries and having good knowledge on SQL DB

Environment: Agile, HP Quick Test Pro, QC, Remedy, Windows, Microsoft SQL Server 2008

Confidential, Washington, DC

QA Engineer

Responsibilities:

• Analyzed Business Requirements and Functional Specifications to develop Test Plan and Test cases.
• Involved in creating Test Scenarios and Test data by looking at the Requirements.
• Tested entire functionality of the application on different browsers based upon Business and System Requirements.
• Conducted Functional, Integration, Regression and 508 Compliance Testing to verify accessibility standards, and compliance with Section 508 of the Rehabilitation Act to make sure that the application is accessible to people with disabilities.
• Compiled test metrics on a weekly basis and tracked the status of the test cycle.
• Used Quality Centre to write and execute detailed test cases as per the Business requirements and Functional specifications.
• Tracked defects using Quality Centre through all phases of defect cycle.
• Logged defects using Quality Centre and work with business analyst and developer to follow the defect cycle.
• Attended the Bug Triage meetings and reported the testing status to the higher officials, Used Quality Centre as Bug tracking tool.
• Followed up on the defects until the issue was resolved using Quality Centre.
• Performed Backend testing by checking the updated data in the Database using SQL queries.
• Modified existing automation scripts to meet new business requirements/Changes.
• Developed Manual and Automation Test Plans, and Test cases for newly added functionality and performed regression test using QTP.
• Created and executed automated smoke tests on weekly builds using QTP.
• Involved in modifying and coding VB scripts with conditional statements and loops in QTP testing tool.
• Performed functional testing with QTP, defined various checkpoints to verify results and performed tests using test driven data.
• Involved in Regression testing using Keyword Driven, Data-driven Frameworks using Quick Test Professional during various phases of development.
• Participated in daily stand-ups and project meeting to keep track of project priority and status.

Environment: Agile, Windows, UNIX, QTP, Quality Center, SQL Server, Oracle, Visual Basic, J2EE, HTML, IIS, Tomcat.

Confidential, Bloomington, IL

QA Analyst

Responsibilities:

• Created comprehensive test plans based on the business specifications/ user stories
• Responsible for developing test cases as per the business requirements.
• Executing and verifying the test cases and test scenarios to cover overall QA testing cycle involving, Functionality, Regression, Integration and End to End testing on application
• Worked on Property and Auto products using Guide wire Application
• Worked on creating new policy for Personal lines and checking the policy meets all criteria like Contact, policy Coverage’s, Customer roles, policy types, etc.
• Created Homeowner policies and Auto policies like Family Car, Cycle, Misc Vehicles, Watercraft and Motor Home
• Performed on various major functionalities like Policy Submissions, Change, Cancels, Reinstate, Rewrites and Renewals.
• Integration testing of policy center with the Billing Center.
• Involved in Invoice scheduling, billing methods and payment plans
• Tested web services using SOAP UI to test the Xml requests and the responses
• Worked with BAs and SMEs to identify and analyze functional gaps in the requirements.
• Worked with legacy teams to make sure that the integration is working as expected
• Interacted with development team for defect prioritization and resolution using Defect Tracking Tool JIRA
• Tracked and prepared reports for testing activities like test testing results, test case coverage, required resources, defects discovered and their status
• Participating daily scrum stand-up, defect call and project status meeting

Environment: Java Script, Oracle10g, Web Logic, Windows NT, SOAP UI, Policy Center, Billing Center, JIRA, Agile methodology.

Confidential, Texas

QA Analyst

Responsibilities:

• Created test scenarios/test cases for Change requests for Client.
• Maintained Traceability Matrix.
• Walked-through test scenarios with Business SMEs, test cases with Test Analyst and development team.
• Involved in Document application, business knowledge and Business Domain Training for new team members.
• Analyzed and reviewed the software requirements, functional specifications and design documents for Plan Enrollment and Management Interface.
• Interacted with the SME and stakeholders to get a better understanding of client business processes and complete the Requirements traceability matrix.
• Participated Business functionality review meetings.
• Involved in creating test plans and developing test cases from Business Requirements.
• Compared the data with source and target tables and validated data based on requirements.
• Created SQL queries to verify data in the DB and consistency with system reports.
• Used Test Director to develop and implement the Test cases.
• Analyzed, documented and maintained Test Results and Test Logs.
• Developed and strategized performance and load test cycles.
• Initiated project quality audit for compliance; identified and implemented opportunities for improvement.
• Estimation of Test Cycle for System Integration Testing, User Acceptance Testing for Phase 1, 2 and 3.
• Create automated test cases using VBScript and QTP
• Manage onsite UAT schedule and coordinate defect resolutions, test/build cycles
• Experience in testing .NET based application

Environment: .NET, HP Quick Test Pro, VB Script, Test Director, Windows

Confidential

QA Test Engineer

Responsibilities:

• Participated in Business/Development meetings to Understand Meaningful Use requirements.
• Preparing Test Plan, Test Conditions, Test Data & test cases for the application to ensure 100% requirements and test coverage.
• Performed several tests like acceptance testing & sanity testing for accepting the build.
• Integration testing was done to ensure data processing, interface validity and proper communication among components of each application
• Testing Mainframe applications and InfoPath forms in share point
• Involved in testing Member, Provider, Claims Processing, Authorizations, Contracts and Benefits.
• Knowledge in relational database concepts like Tables, Primary and foreign keys, Views and Referential Integrity.
• Proficient in the data manipulation using SQL for the retrieval of data from the relational database (inner joins, outer join, group by, order by etc.)
• Defect logging, defect tracking, verification & closure activities using Quality Center and following up with the developers and team.
• Estimated test effort for each test execution cycle.
• Attended project meetings, release meetings, and QA status meetings

Environment: Java, J2EE, SERVLETS, SQL Server, Manual, Automation QTP and QC 10.0