SUMMARY

• Having 12+ years of experience in Software Testing
• Expertise in SD ( Confidential ) LC, Defect Life Cycle, Requirement Analysis, Test Strategy, Test Planning, Estimations, Test Management, Defect Coordination’s, Onshore - offshore models, Test Metrics, Test Case Design, Test Execution and Test Summary reports.
• Having diversified experience in Functional Testing, Regression Testing, system integration testing, Mobile Application Testing, Back end Testing, Radio Frequency Testing and Data warehouse Testing with Web, Client-server applications and embedded applications on Windows, UNIX, Linux environment.
• Hands on expertise with ‘ Confidential Car Modernization’ with ‘ Confidential Data Streams (SDS) & Web Services (SWS)
• Hands on expertise with EMV (Euro pay Master Card and Visa) for ATM/POS testing for Confidential credit cards
• Well acquainted with Mobile application testing for Confidential & Confidential U-Verse applications by using Android, iOS Devices, Blackberry and WM7 devices
• Well acquainted with “ Confidential & Confidential Telecom ETE web application testing” and STB/VOD testing for Operations & Business support systems (OSS/BSS) with Ordering, Provisioning, Billing and Assurance.
• As a member of Internal TCOE involved in defining testing standards, audits, reviews, training internal QE&A teams, Metrics preparations/reviews, SOW reviews/modifications, test plan reviews and Defining test procedures
• Strong knowledge of SQL and scripting & Working knowledge of standard querying tools, such as MS SQL & Oracle
• Well acquainted in implementation of ‘Agile, Waterfall, V-V model Methodologies’
• Vast experience in Test Management: Test estimate preparations/reviews, test plan preparation/reviews, dealing multiple applications in ETE (End to End) environment, test metrics preparation/reviews, status updates/reviews, interacting with multiple application leads in ETE environments.
• Strong knowledge of SQL and scripting & Working knowledge of standard querying tools, such as MS SQL & Oracle
• Familiarity with Java / J2EE technology, .NET/C# and scripting languages (TCL / XML / Python / JavaScript/Bash)
• Having very good exposure in validating back end transactions by using SQL commands”.
• Having good exposure towards Comcast “Cramer” an OSS suite
• As an Offshore/onshore test lead involved in different levels of Status meetings, PMR meetings, Preparing Test Strategies, Synch up calls, resource management and preparing status reports
• Good Exposure on domains like Telecom, Insurance, Banking & Airlines

TECHNICAL SKILLS

Operating System: Windows, Mac, Linux and UNIX

Databases & Tools: MS SQL, Oracle

Testing Tools: QC/ALM, IBM TMT,IBM RCQ, MSTFS, Test Link, QTP/UFT, Soap UI, FitNesse, Rally, Jira and MS TFS

Platforms Tested: .NET, Java, Mobile (Android, iOS) and Embedded Applications

PROFESSIONAL EXPERIENCE

Confidential

QA/Manager

Responsibilities:

• Confidential cars functional requirements study for features like connectivity, ability, car vision suite, Confidential data stream and Web services.
• USG/TPFC XML web services study and analysis
• TTS & PSS data base validations for Car policy and shopping
• FitNesse script development and review for Confidential NGCP platform includes shopping, policy, viewership and data extracts
• SOAP XML Scripts development and execution in SOAP UI
• Verifying data base records in SOAP UI by establishing database connection with ojdbc6 jar file
• Keep track of the new requirements / change in requirements of the Project.
• Interacting with multiple leads for status updates
• Active participations in daily standup sprint meetings
• Test metrics preparation and reviewing the metrics with senior leadership
• Interacting with multiple environment owners prior to the test execution
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
• Act as the single point of contact between Development and Testers.
• Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
• Ensure the timely delivery of different testing milestones.

Confidential

QA Manager

Responsibilities:

• Lonestar CDSR/CDXI/EDW Requirement study and analysis
• Lonestar CDSR/CDXI to EDW interface requirement study and analysis
• Test strategy and test plan preparations/reviews/approvals
• EM & EDBI Test estimate preparation and reviews
• Resource identification and allocations across EM & EDBI teams
• Requirement clarification discussions with business and product solution groups
• Preparing RTM in HPQC
• Keep track of the new requirements / change in requirements of the Project.
• Interacting with multiple leads for status updates
• Active participations in daily standup sprint meetings
• Test metrics preparation and reviewing the metrics with senior leadership
• Interacting with multiple environment owners prior to the test execution
• Test case writing for both CERT testing and IN-POD testing
• Test case reviews and authoring for both CDSR/CDXI and EDW
• Test execution in HPQC
• EDBI Selenium automation framework
• Developing Java code for all CDSR tables
• Writing Gherkin and J-Behave stories
• SVN activities and tracking
• Code review and modifications
• Defect logging in IBM RCQ, defect follow-ups and defect triaging
• Preparing status reports and updating status to the senior management
• Capturing test metrics across the testing phases
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client
• Attend the regular client call and discuss the weekly status with the client.
• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
• Assign task to all Testing Team members and ensure that all of them have sufficient work in the project.
• Ensure content and structure of all Testing documents / artifacts is documented and maintained.
• Test case reviews and authoring for both CDSR/CDXI and EDW
• Test execution in HPQC
• Defect logging in IBM RCQ, defect follow-ups and defect triaging
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
• As a member of TCOE involved in defining various metrics across the project phases and also involved in SOW reviews
• Act as the single point of contact between Development and Testers.
• Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
• Ensure the timely delivery of different testing milestones.

Environment: Core Java, J-Behave, SQL, Oracle, WebLogic, WebSphere, Tomcat, Python Scripts, ETL jobs, QC/ALM, Box, Veritas, Vera code, Jira, MS Office and IBM RCQ

Confidential

Test Lead/Manager/On shore Coordination

Responsibilities:

• EMV Functional, Business requirements and Database Index table study, understanding and analysis
• Interacting with business and application owners for requirement gaps and clarifications
• System Integration Requirement study for POS/ATM transactions
• Completing and studying application trainings and KT documents
• Writing and converting requirement/use cases in to test cases and uploading them in QC/ALM
• Effective test cases reviews (peer reviews and client reviews)
• Preparing RTM (Requirement traceability matrix) for effective test coverage
• Preparing test plans
• Reporting testing status to the client
• Test data and Test environment setups
• POS terminal and plastic card setups with the help of environment teams
• Test Execution in HPQC
• Sprint backlog and task board updates in TFS
• Process templates in TFS
• Build Version histories in TFS
• Assigning multiple testers TFS
• Accessing MS SQL Server studio to compare UI records for ATM/POS EMV transactions
• Defect reporting in IBM RCQ, defect triaging, defect follow-ups and defect closures
• Interacting with different application owners and back end teams to debug the UI issues
• Effective Resource allocations for QA team
• As part of COE group involved in different POC’s, defining the metrics and test standards
• Establishing effective offshore and onshore coordination’s
• Tracking and Monitoring the testing progress in QC/ALM
• Attending daily testing status meetings
• Reporting weekly metrics
• Proactively communicating risks, mitigations and contingency plans
• Test signoffs

Environment: .Net, Tandem servers, Base24, AS/400, MSSQL, QC/ALM, MS TFS,MS Office and IBM RCQ

Confidential

Test Manager/On shore Coordination

Responsibilities:

• Design specification review
• Multiple discussions with all different vendors on business specification
• Resource identification and allocations across the teams
• Requirement clarification discussions with business and product solution groups
• Test plan preparations and reviews
• RTM preparation and reviews
• Test case preparation and reviews in HP QC
• Test cases execution in HP QC
• Assign task to all Testing Team members and ensure that all of them have sufficient work in the project.
• Ensure content and structure of all Testing documents / artifacts is documented and maintained.
• Defect logging in IBM RCQ, defect follow-ups and defect triaging
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
• Act as the single point of contact between Development and Testers.
• Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
• Ensure the timely delivery of different testing milestones.
• Helping development team to debug the issues reported
• Identifying and reporting Sev-1 defects immediately
• Supporting customers for build installation and walk through of application
• Preparing functionality understanding documents
• Test case updates as per the current functionality
• Test summary Reports

Environment: .Net, RPM, QC/ALM, IBM RCQ, Radios, MSTFS, MS Office and Serial cables

Confidential

Sr QA Engineer

Responsibilities:

• Analysis of requirement documents
• Preparing Test Strategy
• Involved in risk, mitigation and contingency plans
• Daily meetings with onsite team about the requirement discussions and for resource plan
• Reporting offshore status to customer
• Preparing KT Plans
• Daily Client interactions on requirements clarity
• Status meetings/Status Reporting/Metrics
• Test case review meetings
• Preparation of PMR reports on quarterly basis
• Monitoring Test execution effort and reporting the status
• Involving effective handovers between offshore and onsite
• Identifying the dependencies and avoiding them

Environment: Android, iOS, Windows Mobile, Blackberry, QC/ALM, Red Mine, Jira, Mobile Devices, 3G Network, SDK, Confidential 20.0, ADPART, MS Excel and MS Word

Confidential

Sr QA Engineer

Responsibilities:

• Analyzed user requirements and developed test plans, test cases, test procedures to test the functionality.
• Involved in preparing the Test plan, Test scripts and also the Test Data to meet the business requirements.
• Requirements, test plan, Test cases written in TestDirector (Quality Center) and TestDirector (Quality Center) was used as defect tracking tool.
• Test case reviews with respective applications POC’s to ensure ETE coverage of business, provisioning, billing, assurance applications
• Well acquainted with Amdocs network provisioning with Crammer architecture
• Testing of individual web pages and integration between the web pages of .Net, C# applications.
• Generated detailed reports of the bugs, the pass-fail reports and the Test results.
• Work with business clients/users and IT team to develop project definition and business requirements documents that may include overall business justification, cost estimates, time-lines, resource requirements and project scope
• Used MS SQL studio for tracking different customer orders in DB.
• Interacted with the developers in fixing the problems.
• Interacted with Business Analysts for the constant upgrade of the Functional Requirements.
• Also involved in Functional Testing, System Testing and Integration Testing to ensure all aspects of the system are functionally correct. Analyzed the test results and generated reports on status of defects repair progress.
• Responsibilities include maintenance of existing applications, new application development, analysis, testing and production support.

Environment: MS SQL, Microsoft Visual Studio, .NET, C#, XML, UNIX, XML, Test Director (Quality Centre), TMT(Test Management Tool), IBM RCQ, MS Excel and MS Word

Confidential

QA Engineer

Responsibilities:

• Analysis of requirement documents
• Preparing Test cases
• Test execution
• Reporting Issues and log them in IBM RCQ
• Preparing KT Plans
• Daily Client interactions on requirements clarity
• Status meetings/Status Reporting/Metrics
• Test case review meetings
• Monitoring Test execution effort and reporting the status

Environment: Microsoft Visual Studio, .NET, C#, XML, Visual Basic, UNIX, XML, TestDirector (Quality Center), MS Excel and MS Word