SUMMARY

• Over 9 years of IT experience with 7 years of experience in Software Testing of Client/Server and Web based Applications.
• Well domain knowledge in Health Care Device Testing, Electronics Testing and Retail.
• Experience in testing of web application, client - server, and database projects on Windows operating systems.
• Experience in working with analysts, developers and testers for complex projects during the full Software Development Life Cycle (SDLC).
• Extensive experience in reviewing and analyzing Business Requirements and writing detailed Test Plans, Test Cases and Test Scripts
• Worked on Web Services Testing using SOAP UI.
• Around 2+ years’ experience in Automation Testing using Selenium.
• Extensive experience in conducting different kinds of tests such as Integration, Regression, Functional, Performance, System Testing, Black Box, UAT and Sanity Testing.
• Having strong knowledge of all kind of Re-testing, Ad-hoc, GUI, Localization, Customization, Installation,re-installation, Compatibility, Interoperability, Exploratory, Integration & System testing and support in unit Testing.
• Expert in testing of cross browser Applications (Internet Explorer, Fire Fox, Safari, Opera, Avant, Google chrome) with different protocols like HTTP, HTTPS and FTP.
• Experience in Designing and executing the automation scripts using Selenium.
• Extensive knowledge in Business Intelligence and Enterprise Application Integration.
• Extensive knowledge in database testing with database Oracle, DB2, and SQL Server.
• Strong knowledge of Database design in SQL, MySQL, MS SQL, MS Access.
• Proficient in writing SQL queries and strong in security backend testing.
• Worked on TOAD a tool to manage SQL Server databases like Oracle and for DB validations.
• Excellent working knowledge of designing & implementation of all QA test strategy plans manually and automated test solutions for client/server, ETL, SOA Process, ERP and Web applications.
• Expertise in Analysis of Problem Severity, Defect tracking system and Defects reporting system.
• Good understanding and preparing selenium framework for websites.
• Experience in Automated Tools likeLoad runner, Win runner, Quick Test Pro, Test Director, Quality Center and Test Manager.
• Experience in testing of client/server and web-based applications (web-sites and portal testing) with manual and automation approaches using QTP.
• Expertise in use of HP / Mercury tools for writing test cases, test execution, defect management and defect tracking.
• Expertise in Functional and Non Functional testing of web based applications and Batch applications.
• Ability to work independently with minimal guidance as well as within a team environment.
• Thorough passion and interest in web design/development and computer hardware/software.
• Results oriented, with an ability to work with aggressive timelines and deliverables and to see any assignment to successful completion within the established project schedule.
• Willingness to learn new technology and design constantly.
• Comfortable working solo and in a team environment. Extensive training in software testing theories and procedures.

TECHNICAL SKILLS

QA Technologies: WinRunner 8.0, LoadRunner 8.1, Quick Test Pro 9.2/9.5, JUnit, ALM HP Quality Center, Selenium, Mantis Defect cycle.

RDBMS: MS-SQL Server 2000/2005/2008, Oracle 8i,9i/10g, Microsoft Access, DB2, FUP

Test Management: Mercury Quality Center 9.0/9.2/9.5,Test Director 8, Team Foundation Server, Microsoft Test Manager, Test Link, Mantis

ETL Tools: SQL Server Integration Services (SSIS) 2005/2008, DTS, Informatica

Languages: C, C++, Java, J2ee, VBScript, Unix Shell Scripting, TSL, SQL and PL/SQL, Perl. COBOL, Scobol

Reporting Tools: SQL Server Reporting Services (SSRS) 2005/2008, Crystal Reports, viewpoint

Web Technologies: ASP, JSP, XSL, FIXML, Java Script VB Script, SOAP UI

Markup Languages: XML, HTML, DHTML

Application Servers: Web Sphere 5.0, IIS7.0, Apache and Web logic 8.1.

Version Control Tools: VSS, Clear Case, CVS and Subversion

Operating Systems: Windows Vista/XP/2000/NT/98, Linux 6.1, UNIX, RHT Linux, Solaris, IBM AIX 4.3, IBM 390 Mainframes, HP Tandem OS,IOS4,IOS5,Android

PROFESSIONAL EXPERIENCE

Confidential, Niles, IL

QA Tester

Responsibilities:

• Test case writing and execution for Metrics/Operations/Remote Control/Installation etc.
• Functional testing for Symbian and Blackberry Platforms.
• Involved in User Acceptance Testing, store validation with business by helping them in the execution and thereby demonstrating them the projects.
• Bug Logging and Tracking.
• Understanding the Requirements and gain the knowledge on the functional flows on new mobile site application Vs existing web site application.
• System Test Execution performing on different environments like sys test, ITT and mobile phones.
• Handling defect life cycle
• BEC Mobile site Testing on Iphone4 and Iphone5
• Bradford Exchange Checks mobile site functional testing on Android phone
• Documentation of the defects found on the mobile site
• Communications to the development team and provide the clarifications on the issues found at mobile site application
• BEC Orders validation on DBVisualizer 9.2.8 in different tables like Order table, Client info table and View cart tables.
• BEC Orders validation on MainFrames
• Creation of different BEC Orders like standardization Process, walk-in order, Quick Order (Camera) with phone, Email Order, Quick Reorders.
• Review the Bradford Exchange Checks mobile site data flows.
• Retest the resolved defects and produce the evidence to close the particular issues/ tickets.
• Execute the TestLink test cases and test steps on different sections
• Validate the SEARCH Requirements and test the functionalities.
• Review the BEC Navigation Requirements and understand the flows.
• Test execution performed on the BEC Home page and results published on TestLink
• Compare the Category Requirements from the existing web site Vs Mobile site.
• Validation of the product detail page requirements.
• ITT Testing on Personalization requirements
• Execution and documentation of defects for the following business requirements
• Personalizaiton - Email Cart, Checkout Requirements and Modify, Miscellaneous Page Requirements, Recently Viewed page Requirements, Tracking Code Requirements

Environment: MainFrame V6.5 Extra Office client, DbVisualizer 9.2.8, IOS4, IOS5, Android OS, System Test Environment, TestLink 1.9.14 DEV, Mantis Defect tool

Confidential, Northfield, IL

Senior Functional Test Engineer

Responsibilities:

• Test case writing and execution for Metrics/Operations/Remote Control/Installation etc.
• Functional testing for Symbian and Blackberry Platforms.
• Involved in User Acceptance Testing, store validation with business by helping them in the execution and thereby demonstrating them the projects.
• Bug Logging and Tracking.
• Analyze the business requirements.
• Participated daily stand up calls with Project Manager and other teams to explain issues in project execution. Prepare test plan and Test strategy documents.
• Prepare and review the test scripts.
• Performed Ad-hoc/Exploratory testing prior to automate the testing on the application.
• Attending the defect call and trouble shoot the Issues.
• Walkthrough the test requirements to development team and Business team.
• High level smoke test and end to end testing the applications.
• Preparation of the Requirement traceability matrix.
• Wrote, presented/distributed and maintain testing documentation including release notes, release forms and other necessary testing reports.
• Conduct the meeting to get the signoff from different teams.
• Validation of the Business Objects reports.
• Perform the unit test and system test for various Web Intelligent reports.
• Trouble shoot the BI launch pad issues.
• Perform regression testing and black box test execution.
• Validation of UI functionalities and capture the results.
• Prepare the positive and negative test scenarios.

Environment: Test Directory 7.0, Quality Center, Java, J2EE, Oracle 8i, DB2, VB, web inspect Hummingbird, SQL, Windows XP, Unix, Mainframes, Lotus notes, MS office, Android and iOS operating system

Confidential, Reston, VA

Senior Test Engineer

Responsibilities:

• Comfortable working solo and in a team environment. Extensive training in software testing theories and procedures.
• Prepared Test Plan for different version of releases.
• Experience in working with analysts, developers and testers for complex projects during the full Software Development Life Cycle (SDLC).
• High Level Smoke Testing is performed, found defects and resolved those defects by conducting Trouble shoot working sessions.
• Prepared program specifications based upon the design documents
• Resource handling at onshore and offshore.
• Doing the Test execution in User acceptance environment.
• Troubleshooting issues on integration and system testing.
• Responsible for deliverables like Test strategy and Test plans.
• Reviewing the test cases and test status at ALM HP Quality Center.
• Giving walk through on the Test scenarios.
• Presentation on test metric reports.
• Review the test execution reports and defects.
• Team building for the new application testing on various releases.
• Handling multiple projects acting as a single point of contact.

Environment: Pega, Java, BO, HTML, XML, UML, CGI, Unix, Linux, WebLogic 6.1, 8.0, Apache Servers, BEA Web servers, Oracle 8i&9i, Interface tools, Test Director 8.0, Rational Clear Quest, IVR (Intervoice/Brite), Oracle TAPI, VXML, Frontend applications.

Confidential, Chicago, IL

Test Engineer / Lead QA

Responsibilities:

• Involved in Static testing of Business Requirements Document (BRD), Technical.
• Design Document (TDD), Preparing Test Plans and Test Cases based on the project documents and Use Cases.
• Team Foundation Server (Application Life Cycle Management) actively used induring requirements review, test case creation, test execution, defect raising and tracking.
• Coordinated with the business analysts on requirement issues.
• Participated in project meetings, client meetings, QA status meetings and release meetings.
• Co-ordinated regularly with the offshore for the test planning activities prior to test execution.
• Reviewing the QA artifacts written by offshore team.
• Responsible for requirement and design documentation review, test plans, identifying andreporting software anomalies and test results.
• Providing traceability across the project by analysis and review of project elements involvedin traceability including Testing Artifacts, End-user Support Documentation and training materials.
• Validated web services in XML Request and Response.
• Executing the project test cases written in TFS from the POS onsite lab.
• Performed Build Verification Testing on the Controller, Used the Controller for authorizer settings, configuration settings.
• Involved in Pre-Merge testing at the developer’s box for the release readiness stage-gate approval of the projects.
• Involved in User Acceptance Testing, store validation with business by helping them inthe execution and thereby demonstrating them the projects.
• Talking to Project Manager and finalize the Phase1 and Phase2 item deliverables.
• Involved in designing the daily status report on Phase 1 and Phase 2 items, preparing the deliverables that includes Issue details.
• Participated daily stand up calls with Project Manager and other teams to explain issues in project execution.

Environment: Team Foundation Server (TFS), SOAP UI, Web Services, Microsoft Test Manager, Windows 8, SQL Server, MS Office

Confidential, Des Moines, IA

Senior Associate QA

Responsibilities:

• Maintained the Traceability Matrix between Requirements, Design Components, Test Cases and Defects.
• Participate in weekly meeting with the management team and walkthroughs.
• Performed Integration Testing, web security testing, ETL process, System Testing, Regression Testing, Web Services testing, data driven testing, Smoke Testing and User Acceptance Testing (UAT) according to retail user point of view on different modules.
• Performed Sanity testing, Security testing, black box, white box testing, web testing and GUI testing.
• Performed testing on Java, .NET and on web based applications.
• Was involved in executing the Regression testing on new Builds.
• Developed SQL queries in Toad and DB Artisan to achieve the data transformations.
• Used the ETL processes of SSIS tool to load data from Oracle to SQL Server, into the target SQL Server database.
• Managed test environments and schedules.
• Customized or Parameterize Scripts that were previously recorded in QTP as well as new scripts.
• Used SQL server 2008 as database server in Quick Test Pro (QTP) for different parameterize value and customization with Quality Center.
• Executed the regression test cases along with testing new enhancements by using QTP and analyzed results.
• Worked with Test Analysts to ensure that defects are tracked and documented the results communicated to developers and stakeholders.
• Trained the users for the User Acceptance Testing(UAT) and explained about each link, tab and search functionalities to the users
• Designed SQL queries for execution process to be implemented in Toad tool.
• Created scenario to check the response time.
• Performed testing on web services using SOAP UI 2.0 & 2.5.
• Tracked bugs using Test Director and generated the defect reports for review by the client and the management teams.
• Generated testing reports and metrics, trend graphs according to the test plan.
• Created and executed SQL queries in ORACLE and MS SQL server.
• Performed tests on various browsers like IE, Mozilla and Chrome.
• Tested the Material Management, Sales and DistributionModules.

Environment: MS SQL Server 2008/2005, Oracle 11g (SQL, PL/SQL), TOAD, MS Access, Citrix Server, QTP 9.2, XML, CCMS-Customer change management system, Facets, Smart view, LoadRunner, SOAP UI, WinRunner, Silk Center defect tool.

Confidential - Deerfield, IL

Software Quality Assurance

Responsibilities:

• Reviewed and Analyzed the System Requirement Specs and understand the control flow of the whole system.
• Follow the Agile methodology due to the continuous change of requirements.
• Performed Ad-hoc/Exploratory testing prior to automate the testing on the application.
• Developed re-useable code to share functionality with different tests, thereby providing easy to maintain.
• Configure, maintain and control all test tools including Quality Center, Quick Test Professional.
• Designed & implementedall QA test strategy plans manually and automated test solutions for client/server and Web applications with Quick Test Pro (QTP).
• Administration and Automation framework implantation in Quick Test Pro (QTP).
• Excellent Descriptive Programming Knowledge in VB Script for Quick Test Pro (QTP) writing the functions from scratch.
• Develop all required test plans for each release of the software product.
• Performed Business Processes Testing (BPT) for typical Functionality.
• Review and approve test cases written by other QC staff members prior to execution.
• Ensure thorough and documented traceability from test cases to design / requirements
• Wrote, presented/distributed and maintain testing documentationincluding release notes, release forms and other necessary testing reports.
• Execute test plans against new software development including functional testing, regression for the continuous change of price and discounts for different states and performance testing activities.
• Involved in database testing in writing the queries in SQL server in SQL Enterprise Manger.
• Developed and executed SQL queries to verify the data Integrity.
• Prepared and Execution of test scripts using Selenium.
• Involved in validating the methods in Junit
• Published result based the code written on Junit
• Created test cases using java code in Selenium tool.
• Interacted with Database Developers during testing, isolated at different levels of Database Testing.
• Coordinate all quality control defect management and root cause analysis activities.
• Work with Professional Services to identify defects in products in the pre-production or production environment and posted in the team foundation server (TFS).
• Collected phantom data scans from CT and MR scanners on location.
• Developed and implemented a Device Certification program.
• When identified defects make recommendations to prevent future similar defects.
• Assist Quality Control Test Manager in measuring the effectiveness of the testing effort by tracking trends in defects, requirements, test cases and recommending changes to continuously improve the quality control / testing process
• Build and maintain the Quality Control environment(s) of installed on various desktop computers.
• Create the test environment for the all the flavors of windows and Mac operating system.
• Provide expert analysis and acquisition of testing tools for the Quality Control team.
• Effectively communicate test considerations, defects, process initiatives and general status of projects to the Quality Control staff, functional management and executive management.
• Used Quality center to log defects and generate defect reports and graphs.
• Perform the UAT and Implementation testing of the application.
• Actively participated in enhancement meetings focused at making the application more reliable.
• Monitored Quality Center to close the bugs/cases as and when developers fixed the bugs.

Environment: Quality Center 9.0, QTP 8.2, .Net Framework 1.1 ASP.NET,C#.NET, XML, HTML, SQL Server 2005, SSIS, SSRS, SSAS MS Excel, UNIX, Windows XP, MAC OS and MS Office, JUnit, EMR, Selenium, ICPLUS

Confidential - Franklin Lakes, NJ

Test Engineer

Responsibilities:

• Performed end-to-end systems testing using structured testing methodologies, issues tracking and quality metrics concepts throughout the Software Development Life Cycle (SDLC) for middleware and web-based applications.
• Developed comprehensive quality assurance documentation including test plan, test scenarios and test scripts.
• Involved in testing PEGA application End to end testing, performing smoke test and publish results.
• Created and verified test scripts for numerous batch processes based on design documents and work with developers
• Assisted clients in the identification of business requirements to ensure that the design met needs and expectations.
• Created and generated system test scripts for different test scenarios covering all aspects of project functionality.
• Worked effectively with business analysts, developers and content department to resolve issues.
• Shared design with clients and worked with Design Architect to ensure changes in design with respect to client inputs.
• Performed Grey box testing (White Box +Black Box testing) and identified different test cases for regression testing.
• Used SOAP UI to test Web Services running on WebLogic Server.
• Managed device inventory for the Engineering team.
• Conducted designing test automation strategies, created test scenarios, test plans and performed inspection of test scripts.
• Prepared and Execution of test scripts using Selenium.
• Involved in validating methods in Junit tool.
• Understanding and enhanced the Java code at selenium tool.
• Used defect tracking system to execute test plans, track execution against the plan during testing and manage defects from inception to resolution.
• Created test logs and test summary reports using Test Director.
• Verified data stored in the database using SQL queries.
• Lead production validation testing for the main application modules.
• Tested and validated business object reports and worked closely with the queries and reporting team to resolve incidents.
• Conducted defect validation and regression testing.
• Gathered business rules and scenarios from end users to ensure that accurate business scenarios were tested.
• Created and executed test cases log, assigned defects and keep track of the defect status.

Environment: Pega, Java, BO, HTML, XML, UML, CGI, Unix, Linux, WebLogic 6.1, 8.0, JUnit, Apache Servers, BEA Web servers, SOAP UI, Oracle 8i&9i, Selenium, Interface tools, Test Director 8.0, IVR (Intervoice/Brite), Oracle TAPI, VXML.

Confidential - Woodland Hills, CA

Senior QA Analyst

Responsibilities:

• Study business requirements for business process and uploading them into Quality Center requirement. Performed Smoke testing on new builds of application.
• Analyzed the Functional Requirements, System Design Specifications, and Interface Control Document and interacted with Business Analyst & developers for changes in requirements.
• Managed & scheduled all Manual and Automation scripts from Quality Center using the Test Plan, Test Lab and Defects module.
• Implemented the testing life cycle following SCRUM Methodology.
• Conducted the GUI, Functional, System, and Integration, End to End, Performance, Regression, User acceptance (UAT) and Database testing on the web application.
• Use Quality Center for repository, reporting and tracking defects and providing updates.
• Documented the Test Results in Quality Center and worked with developers to resolve the Issues.
• Test Applications cross Browser compatibility in Internet Explorer, Fire Fox, Safari, Opera.
• Perform the UAT and Implementation testing of the application.
• Provided daily status report on the testing progress and other concerned issues.
• Developed SQL Queries to compare UI results and database data.
• Performed manual testing of the application GUI with regard to layout, usability and boundary.
• Performed System testing, functional testing, GUI testing, regression testing and ADHOC testing.
• Involved in developing QA metrics and test reports for defects on daily, weekly and module basis.
• Successfully tested the overall functionality of Rating, Billing and Invoice generation.
• Helped in coordinating and planning for User Acceptance Testing with the client.
• Conducted extensive manual testing on multiple devices and emulators.
• Analyzing and Simulating the issues / bugs reported from the client.
• Performed system integration and regression testing for client environments.
• Responsible for smooth working of the entire Operation and Maintenance of the Billing system at the client end.
• Handling the day-today issues raised by the client, taking care of the dispute resolution with the other operators.

Environment: Test Directory 7.0, Quality Center, Java, J2EE, Oracle 8i, DB2, VB, web inspect Hummingbird,, SQL, Windows XP, Unix, Mainframes, Lotus notes, MS office.