SUMMARY

• Around 11+ years of experience in Information Technology in Development, Implementation including experience in Quality Assurance, Manual Testing in client/server applications and Web Applications.
• Extensive experience on testing, validating and verification of E - commerce Applications.
• Extensive experience Testing applications in Agile and Waterfall Methodology.
• Extensive Knowledge of Software Development Life Cycle (SDLC).
• Expertise in Developing, writing, Executing and Maintaining Test Strategies, Test Design, Test Scripts and Test Cases, evaluation of Risk and creating risk Reports.
• Experience using Automated Tools like Quality Center, HP ALM QC 11 and QTP.
• Expertise in Functionality, Regression, Integration, System and User Acceptance Testing (Multi user).
• Possess expertise in GUI testing, Incremental (Pre-QA), Performance, Penetration, Regression, functional, Stress and Integration, System, Documentation, User Acceptance, White box, Black box, Manual, Mainframe, Query Management, Rapid, Exploratory and Automated Testing.
• Experience in writing SQL queries.
• Data Analysis and Automation is performed after executing scripts.
• Experience wif training and mentoring team members wif project knowledge and business process.
• Solid experience in the role of a liaison between Onsite and off-shore teams by ensuring the business requirements are understood and the work is completed in an TEMPeffective way in the given time.
• Proficient in identifying, documenting and analyzing business requirements specifications (BRS), System Design Specifications (SDS) and Software Requirement Specification (SRS).
• Knowledge of Loadrunner 9.10, SQL Injection

TECHNICAL SKILLS

Testing Tools: Test Director 7.2, QTP 10.0, Rational Tools, e-Tester, Trumpeter, PVCS Tracker, Quality center 9.2, HP ALM QC 11, version 1, Insight QMF, Loadrunner 9.10

Languages: C, C++, Java, .NET, C#, Visual Basic,(VBA), ETL, XML, HTML, SQL, PL/SQL, COBOL, TSL, JCL, Lotus Notes, Documentum, TIBCO.

Operating Systems: Windows 7/2007/Vista/2003/XP/2000/98/ NT, UNIX, Google Chrome

RDBMS: Oracle, SQL Server 2000, DB2, MVS.

Internet: IE 7, 8, Netscape, TCP/IP, AOL, Mozilla

Servers: IPlanet, Apache, IIS.

Other: SQL Navigator, Merckury, Waterfall, Agile Methodology/ SCRUM, Drupal, ITrInno, Confidential IS, DART NET, GENIMAGE, TSYS, TSS.

PROFESSIONAL EXPERIENCE

Confidential, Newark, DE

Sr.QA Analyst

Responsibilities:

• Using Quality Center for bug tracking and reporting. Involved in UAT and coordinating wif users, while performing User Acceptance Test.
• Developed the Test Scenarios, test plan, test conditions and test cases to be used in testing based on business requirements
• Validating Credit Card Transactions like Local and Foreign.
• Validating other Credit Card Transactions like Retail, Billing and APR’s.
• Tested the SOAPrequestsandresponsesbetween the applicationsusingSOAPUItool
• Createdmock services callsandmockresponsesusingSOAPUItoolfordatavalidation.
• Preparing the data for execution of Test Scenarios using DART NET
• Validating information of users and their accounts using Confidential IS/3270
• GENIMAGE was used to access archived customer documents.
• Involved in testing for rewards points for the customers.
• Validating Deposit Statements Footnote messages based upon Transaction and Fees by using Legal docs.
• Validating Reward points based upon Credit card transactions.
• Validating and Mapping data field’s Front view to TSYS system. (Db2 tables).
• Create Fraud cases through OMNI system. Validate and Identified Fraud Transactions.
• Prepare four-way Blocker and QC Reports to identify status of the project.
• Record and execute test scripts using QTP.

Environment: Windows, Quality Center 9.2, HP ALM QC 11, DART NET, CLMS, Confidential IS, DB2, TSS, UAT, GENIMAGE, Excel Macros, Java, TSYS, SOAP UI, QTP 11, Oracle, MS Office and UNIX.

Confidential, Fort Washington, PA

Sr.QA Analyst

Responsibilities:

• Responsible for end to end testing of all phases of migration from legacy platforms to iTrinno Application framework for multiple consumer brand marketing.
• Solely responsible for testing 3 ongoing projects and around 10+ websites by writing and executing test cases using HP Quality center.
• Performed several testing methods including UAT, GUI, SMOKE, Functional, Retesting, Regression, and confirmation using AGILE Methodology.
• Writing complex test cases, System Scripts
• Perform web service testing using SOAP UI Pro
• Verify if the scripts comply wif Customer Care Compliance.
• Experience wif software validation under 21 CFR Part 11
• Defect Tracker Insight was used to track the defects and bugs.
• Used GA (Google Analytics) Debugger to test the performance of the websites. It gives a complete picture of the number of users visited, logged and also tests the security of the site against the vulnerability issues
• Verify HTML tags (error), Error Handling messages, XML document and form validation. ( 3rd Party vendors).
• QTP is used for Automation testing

Environment: Drupal, ITrInno Framework, UAT Testing, Agile methodology, QTP, SOAP UI, SQL Server Insight, Java, .NET.

Confidential, Newark, DE

Sr.QA Analyst

Responsibilities:

• Using Quality Center for bug tracking and reporting. Involved in UAT and coordinating wif users, while performing User Acceptance Test.
• Developed the Test Scenarios, test plan, test conditions and test cases to be used in testing based on business requirements
• Preparing the data for execution of Test Scenarios using DART NET
• Validating information of users and their accounts using Confidential IS/3270
• GENIMAGE was used to access archived customer documents.

Environment: Windows, Quality Center 9.2, DART NET, CLMS, Confidential IS, DB2, TSS, UAT, GENIMAGE, Excel Macros, Java, TSYS, Oracle, MS Office and UNIX.

Confidential, Fort Washington, PA

Sr.QA Analyst

Responsibilities:

• Responsible for end to end testing of all phases of migration from legacy platforms to iTrinno Application framework for multiple consumer brand marketing.
• Testing E-commerce Functionality of confidential
• Performed several testing methods including UAT, GUI, SMOKE, Functional, Retesting, Regression, and confirmation using AGILE Methodology.
• Writing complex test cases, System Scripts
• Verify if the scripts comply wif Customer Care Compliance.
• Experience wif software validation under 21 CFR Part 11
• Defect Tracker Insight was used to track the defects and bugs.
• Verify HTML tags (error), Error Handling messages, XML document and form validation. ( 3rd Party vendors).
• QTP is used for Automation testing

Environment: Drupal, ITrInno Framework, UAT Testing, Agile methodology, QTP, SQL Server Insight, Java, .NET.

Confidential, West Chester, PA

Test Engineer

Responsibilities:

• Performed Manual, System, Usability, Security, Functional and Regression testing of the IOL tool application using AGILE METHODOLOGY.
• Performed testing in 3 phases popularly known at Confidential as GET, EDIT and DELIVER.
• Developed the Test Strategies, Test Design, Test Scenarios, test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge
• Written Test Cases, scripts and executed based on the functional specification and Use Case documents.
• Map and verify Business requirements against USER STORY and manage Backlog items.
• Reported bugs for failed Test Cases and assigned them to responsible developers.
• Categorized bugs based on severity and priority and interfaced wif developers to resolve them.
• Gatheird requirements from clients/user groups and analyzed workflows and performed Data Validation.
• Verify discrepancies in Business requirements, participate in SCRUM meetings, and SPRINT planning.
• Provisioning and De-provisioning products by using FAST LANE (MAT Tool).
• Used Exploratory testing to meet deadlines.
• Writing & Executing SQL queries to retrieve and test backend data.
• Complex database validation was done by writing SQL queries to ensure database integrity

Environment: Manual Testing, Agile Methodology, SCRUM, ASP.NET, C#, SQL Server, IIS, Quality Center 9.2. UAT, Validation, e-Tester, Web IOL, Penetration Testing, String Testing, Test Scripts, Test cases, Exploratory Testing, Rapid Testing, Fire Fox, IE 7 & 8.

Confidential, Blue Bell, PA

Sr. QA/Provisioning Coordinator

Responsibilities:

• Analyzed requirement documents by identifying ambiguous, incomplete and incorrect requirements.
• Involved in Requirement Analysis, use case development, UML modeling using Rational Rose and MS Visio
• Produced a Traceability matrix by tracking, managing and tracing all the requirements types (needs, features and use cases) using Rational Requisite Pro
• Involved in Data Analysis & Mapping to tracks all data elements used in the application.
• Developed the Test Scenarios, test plan, test conditions and test cases to be used in testing based on business requirements.
• Write Complex SQL queries to perform data validation and wrote queries for Log table and Validate dat all order Counts are as expected compare to production.
• As a CPAC (Collaborative Portal Application coordinator, responsible for creating CPAC users or giving access rights to new users and resolve any related issues.
• To build solid relationships wif the client by provisioning 100% of all users, document all my knowledge in eRoom for future reference.
• Provisioning 200 users per week and resolve any related issues.
• Build knowledge-base for future team support members based on hands-on experience.
• Interacted wif the Helpdesk team to investigate and resolve production issues.
• Experience wif software validation under 21 CFR Part 11
• Use G2 knowledge to resolve CPAC cases.
• Create Merckury and SMS tickets for all problematic records and follow their progress to resolution.
• Filter morning CORE spreadsheet and aim for 100% provisioning in maximum 2 days. Solve CPAC MRL cases as efficiently as possible and meet all SLA’s.

Environment: Manual Testing, SQL Navigator, SQL Server 2005, SQL Queries, Documentum, TIBCO, Validation, UAT Testing, Oracle, Clear quest, Merckury, Quality Center9.2, MS-Excel.

Confidential, Wilmington, DE

QA Analyst

Responsibilities:

• Performed Manual, System, Regression and Functional testing of the summit tool application
• Reported bugs for failed Test Cases and assigned them to responsible developers using defect tracking tool SIR (System investigation Request).
• Developed the Test Trace-ability Matrix to communicate the testing status wif project team.
• Used Quality Center for bug tracking and reporting.
• Involved in UAT and coordinating wif users while performing User Acceptance Test.
• Developed and executed scripts to test the system performance and analyzed the execution results.
• Reviewed and inspected several documents and identified several discrepancies.
• Complex database validation was done by writing SQL queries to ensure database integrity

Environment: Manual Testing, UAT Testing, SIR Database, .NET, XML, HTML, MS-Excel, IPlanet 6.0, Windows NT/95/98/2000, Oracle, Toad 8.6. Quality Center 8.2

Confidential, Malvern, PA

Sr. QA

Responsibilities:

• Gatheird User and Business level Requirements from SMEs pertaining Tax plan, Roth IRS plan. Experience Testing applications on call procedure
• Reported bugs for failed Test Cases and assigned them to responsible developers using defect tracking tool PVCS Tracker.
• Updated the test cases through Trumpeter.
• E-Tester is used to execute test scripts and Quality Center for bug tracking and reporting.
• Facilitated UAT and test strategies wif developers and testers and performed manual front-end testing to check all the functionalities incorporated wif the different modules.

Environment: Test Director 7.0, Manual Testing, e-Tester, Trumpeter, PVCS Tracker, Mainframe, Java 2.0, JSP, JavaScript, XML,VBA, HTML, Excel Macros, TSL, SnagIt, JCL, CICS, IPlanet 6.0, COBOL, DB2 6.0/7.2, TSO/ISPF, QMF, UNIX, Windows NT/95/98/2000, UAT, MVS/ESA, Lotus Notes. Quality Center 8.2

Confidential, Cherry Hill, NJ

Sr. QA

Responsibilities:

• As a Senior QA, me was working on testing the rewrite web OCIP program application.
• Tested the project to Satisfy the approved Business Requirements, Duplicate all current processing of existing OCIP application, Do not cause corruption or loss of any existing OCIP Application Data
• Validations are done for functions such as front end Menu and screen flow functionality, creation and validation of Account maintenance, company record, audit, upload audit, project record, upload pup-policy.
• Create Pup-Policy Validation for CPC User, Broker and Underwriter and also insure the access is controlled according to functional specification.
• Security of the website is tested for login and other administrative functions.
• Knowledge of Homeowners Insurance and Ratings.

Environment: .NET, SQL Server 2000, Manual Testing, Penetration Testing, UAT, Mainframe, Test Director, Excel Macros, Win XP, Bug Tracker.NET

Confidential, Newark, DE

QA Consultant

Responsibilities:

• Testing Rewards and Co-Brand Applications for product consolidation by creating
• Using Quality Center for bug tracking and reporting.
• Involved in UAT and coordinating wif users while performing User Acceptance Test.
• Involved in testing for rewards points for the customers.

Environment: Windows XP Professional, Quick Test Professional (QTP), Quality Center 8.2, TSS, UAT,VBS, Excel Macros, Java, TSYS, Oracle, MS Office and UNIX.