Objective

• Experienced professional seeking a technically challenging position as an Software Quality Engineer within a reputed organization

SUMMARY

• I am a highly responsible and reliable QA team leader with a total of 7 years of IT experience working in various domains such as: Banking & Finance, Pharmaceutical, Health Insurance, IT Services with emphasis on Quality Assurance, GUI, Automation Testing, Web based and Client/Server based commercial applications.
• Experienced in software testing methodologies like Agile, waterfall.
• Involved in complete System Analysis, Design, Development, Testing (STLC), Maintenance, Enhancement and Quality Assurance of software applications. Testing functions & requirements.
• Created and maintained Business Requirements documents, Use Cases, Work/Process Flows, Test Strategy, Test plan, Exit Reports, Status Report.
• Well Knowledge in QA Testing Practices and Procedures: Reports, Effort Estimations, Test Matrix, Test scenarios, Test cases, test execution, defect tracking.
• Coordinate all testing related communications with project team and interface partners.
• Set up test beds based on identified data matching test scripts. System test execution, Regression test execution. Volume test execution.
• Writing positive and negative Scenarios and Test Cases for System & Security testing.
• Followed high level of quality standards to complete the work within the project deadline.
• Database querying and data manipulation using SQL, TOAD and PL/SQL.
• Worked extensively on the various testing cycles during development.
• Personal skills include Strong sense of Organization, Communication and Interpersonal skills, Ability to work in a team, High degree of initiative, Effective management and excellent Customer Relations.
• Ability to work in a team environment. Strong communication and interpersonal skills. Ability to interact with customers with ease and professionalism.
• Attention to detail and ability to work in tighter schedules and on different applications concurrently
• Enjoy and excell in leading the team of testers within my sprint team, providing day to day planning, guidance and mentoring.
• Lead the charge in compiling and chairing Root Cause Analysis discussions after each release to improve the quality of the product, communications between the team, and mitigating any strategic or tactical gaps.

TECHNICAL SKILLS

Methodology: Agile methodology using Scrum process, Waterfall

Tools: /Utilities: Mercury quality center, TOAD, Flex

Hardware: PC, Workstation

Operating Systems: Windows 2000/Xp, Unix

Languages: VB.NET, ASP.NET, C

Databases & Tools: Oracle8i, Mysql, Db2 & Toad

Scripting Languages: VB Script, Ajax

Remoting: WINSCP, Putty

Domain Knowledge: Financial and banking, Health science systems

Application Tools: EDI, Cloud Computing Applications

MiddlewareWeb Services: Sub SkillsReport, Database, ETL, Functional, Smoke, Regression, Stress, Data Migration, Integration, Interface, Agile and End to End Testing.

MS Office: Word, Access, Excel, Outlook

PROFESSIONAL EXPERIENCE

Confidential,San Francisco, CA

SPOC (QA Team Lead)

Responsibilities:

• Effectively communicate with SQA leads on the progress of test execution and quality deliverables required for a given project.
• Act as single point of contact for escalations and issues.
• Participate in Test Strategy and Test Planning discussions and provide inputs.
• Define and document KPIs, SLAs, RACI, and Governance & Continuous Service Improvement (CSI) approach specific to Solution area.
• Responsible for driving in all status meetings (Defect Triage calls)
• Identify the potential areas of improvements in respective solution area(s).
• Responsible for coordination/interfacing with the onsite solution lead and off shore SQA team.
• Develop test strategy document that covers test schedule, number of cycles of testing, test plan, build schedule, a load schedule and sign off caveats etc.
• Derive test estimates based on the test scenarios and the integration points that each test script has to deal with.
• Responsible for delivering quality product to the business group
• Analyze requirement specifications, technical specifications and STMs to find out any requirement gaps and get them addressed from project team.
• Involved in impact analysis of any Change Request that may come up during test execution phase.
• Translate functional requirements into test specifications from which test scripts will be developed using Quality center or HPALM.
• Perform Data profiling for Test data identification and create/review the Mocked up test data
• Testing of Business Intelligence and CRM reports like Business Objects.
• Set up Quality Center/ HPALM for Test Execution and Report generation
• Conduct defect triage and track it on a regular basis.
• Coordinate with business clients, support the application and implement the process as per specifications provided.
• To provide the required support to the customer as agreed in the service level agreement.
• Preparing and recommending technical alternatives involving technology, methodology, tools, processes and solution components
• Follow established group standards and methodologies and provide feedback necessary to improve the processes.
• Effectively negotiating with technical peers and customers to implement technical solutions.
• Implement industry best practices in the projects executed with commitment to achieve success at all cost along with Process rigor. SQA sign off.

Confidential

Quality Analyst (contract)

Responsibilities:

• Gathered project requirements needed to comprehend the testing effort
• Interacted with various stakeholders during and after requirement gathering phase
• Created test plans, test scripts and executed test cases using test - set and logged defects
• Created test scenarios and test strategies documents
• Performed end-to-end, sanity, system, sub-system, integration, regression and unit testing
• Performed EDI, Interface and Report testing
• Played a significant role in designing and reviewing all the test cases
• Worked with UAT, business and operation team to identify discuss and resolve issues found in UAT phase

Confidential

Quality Analyst (contract)

Responsibilities:

• Responsible to verify that the Confidential System administers cross-entity bundled contracts, systematically unbundle discounts per federal regulations, and remain compliant and mitigate risks for Federal non-compliance sanctions due to errors.
• Responsible to test the End-to-End process of integrating the Roche’s Contract Administration and Government Reporting applications with Confidential ’s existing instances of I-many GPS.
• Responsible for testing a Client/Server Web applications M&E.

Confidential

Quality Analyst (contract)

Responsibilities:

• Gathered project requirements needed to comprehend the testing effort
• Interacted with various stakeholders during and after requirement gathering phase
• Created test plans, test scripts and executed test cases using test-set and logged defects
• Created test scenarios and test strategies documents
• Performed end-to-end, sanity, system, sub-system, integration, regression and unit testing
• Performed Interface and report testing
• Played a significant role in designing and reviewing all the test cases
• Worked with UAT, business and operation team to identify discuss and resolve issues found in UAT phase

Confidential

Quality Analyst (contract)

Responsibilities:

• Gathered M&E requirements needed to comprehend the testing effort
• Created test plans, test scripts and executed test cases using test-set and logged defects
• Performed Functional and Regression testing.
• Worked with UAT, business and operation team to identify discuss and resolve issues found in UAT phase

Confidential, Baltimore, MD

Quality Analyst (contract)

Responsibilities:

• Interacted with entire team of business analysts, technical leads, design engineers, and development leads for requirement gathering
• Prepared test plans, test cases and prepared exit reports
• Automation Testing
• Worked with UAT and business to identify and resolve issues found in UAT phase
• Coordinated with offshore testing teams on daily basis for project progress and issue resolutions
• Attended project Kick-off meetings and status update meetings with the client
• Conducted defect review meetings for early closure of defects
• Liaised with clients throughout the project execution and apprising him about the status at periodic interval

Confidential

Test Engineer

Responsibilities:

• Gathered user requirements
• Analyzed specifications provided by the HR
• Designed and developed a database for leave desk module, associate desk module, finance desk module, process owner.
• Designed and codded the associate desk, finance desk., process owner, administrator pages.
• Prepared test strategies, test plans, testing reports and metrics
• Designed and Developed a database for the ICDI Tool