PROFESSIONAL EXPERIENCE

Confidential

QA Testing Coordinator

Responsibilities:

• Facilitate the definition of project testing strategy
• Adapts, defines, and communicates test plans
• Lead testing ceremonies and formal reviews
• Develop detailed project testing schedules and manage testing tasks
• Effectively create and communicate testing status reports
• Identify and manage testing risks and issues
• Manage the integration of Epic with Vendor related testing tasks/deliverables

Confidential

QA Testing Planner

Responsibilities:

• Accomplishes Quality Assurance human resource objectives by orienting, training, assigning, and scheduling
• Drafting Quality Assurance policies and procedures
• Interpret and implement Quality Assurance standards
• Lead testing efforts for Confidential Advisors (WFA) Ebrokerage online
• Coordinate Performance Test Team timeline and Test Strategy
• Generate Test Summary Report for Integrated, Regression and Performance Tests
• Experience testing mobile applications on different platforms like iOS, Blackberry and Android.
• Lead Agile Test Team for Brokerage online (Mobile and Tablet)
• Perform Resource Allocation for Quarterly releasing Projects
• Manage Americans With Disabilities Testing
• Create Project Deliverable Timelines
• Key Quality Assurance Agile project team contributor for Online Banking, Mobile and Assisted Channels of Bank Applications
• Prepare reports to communicate outcomes of quality activities
• Lead several on Shore Test leads and an offshore Functional Test Team
• Complete audit of Deliverables and Artifact Timelines
• Represent Project Status in weekly Tech Management Meetings
• Coordinate Interfacing Application testing effort
• Responsible for reviewing Maintenance Change Request

Confidential

QA Testing Coordinator

Responsibilities:

• Lead testing efforts for Confidential ’s HR Learning and Development
• Author Testing Strategy documents for QA Test Approach
• Create RASCI for Project Team Responsibilities Matrix
• Create Resource Allocation Spreadsheet for QA Team
• Develop Test Execution Calendar
• Generate Quality Center Execution and Test Summary Reports
• Manage Performance testing effort
• Document Test Plan for System Integrated Testing
• Create Iterative Testing Calendars for System Integrated Testing
• Manage Environment Data planning efforts for Testing Cycles
• Lead Defect reporting and Defect Management including UAT test phase
• Lead SIT kickoff and UAT kickoff Mtgs. for QA and LOB partners
• Lead an off - shore testing team through various testing phases

Confidential

Release Management Senior Analyst

Responsibilities:

• Manage the testing capabilities of Mainframe Applications in the Merger test region.
• Responsible for working with the environment coordination team to develop Release Calendars
• Performed Client Server Testing (Pac2000 and PICCT)
• Create and maintain the Bundle Schedule for coordinated testing, training, communication and implementation
• Facilitate Special Event Testing Mtgs. for Infrastructure and Application Owners
• Lead Bundle Determination meeting to organize Testing congruent to batch and interface needs.
• Audit Access Code Install Report for production readiness
• Conduct periodic Relationship Building sessions with Component Owners to determine customer needs and process improvements.
• Review Projects for Non Release Production Readiness
• Lead Training Sessions for Defect Mgmt. using Clearquest Tool

Confidential

Business Systems Analyst

Responsibilities:

• Test script execution and Test Plan updates for Quarterly Releases.
• Responsible for PEGASIS testing of System Enhancements for the HEL restructure Project.
• Created loans in AH Legacy that were cross referenced against PEGASIS Application.
• Document Incidents in the RCOS database.
• Perform research on complex issues while leveraging fellow support team members.
• Shared technical and Business Knowledge with fellow Consultants

Confidential

QA Lead Analyst

Responsibilities:

• Compile Master Regression Suite for Siebel Upgrade.
• Established strategies for team members to meet project daily/weekly script execution plans.
• Responsible for creating Test Plans and Test Cases based on FDD/TDD.
• Analyze scope documents and create detailed schedule for UAT and Regression testing.
• Solicited Gap Analysis Scenarios for System Test and UAT.
• Chaired Daily Defect meeting for Monthly Maintenance Release.
• Document and Manage System Defects in Star team.
• Generate Test Summary Reports for Business partners to track progress and key milestones.
• Develop and maintain regression scripts to be used during future releases.
• Train and mentor other Analyst in testing methodology and the SDLC.

Confidential

QA Business Systems Analyst

Responsibilities:

• Draft and Update Functional Business Requirements.
• Draft and Update Test Plans and Project Plans.
• Monitor project time lines and release dates as specified by Project Plan.
• Work with the Design Team to scope PEGASIS Application screens.
• Perform Main frame Testing (AH)
• Develop Matrix to trace design documents to business requirements.
• Formulate Business scenarios and Test sets.
• Document Incidents in Test Director Database.
• Generate Productivity Reports using Test Director.
• Participate in and support Usability Study.
• Chair and participate in Defect Prioritization Meetings.
• Mentored other QA Analyst to leverage Test Director to tie Test Cases to Requirements and generate daily defect reports.
• Created loan forms in AH Legacy that were used in the PEGASIS Application.
• Generated Credit Bureau Reports in Legacy AH.

Confidential

Quality Assurance Analyst

Responsibilities:

• Conditioned and performed functional software test sets for the call centers.
• Worked with business developers toward coding changes for desktop and VRU software for the Banks call centers.
• Responsible for emergency testing of production fixes.
• Comply with all audit standards with respect to SDLC process.
• Supervised Monthly change control releases.
• Formulated business resolution reports.
• Represented my division on the design project team.

Confidential, Charlotte, NC

Financial Specialist/Loan Officer

Responsibilities:

• Developed business strategies to identify and increase team revenue.
• Created Production Loans Forms in the Legacy AH Application.
• Generated Credit Bureau Forms in the legacy AH Application.
• Create and cultivate a book of business with perspective clients.
• Evaluate existing clients banking needs to increase their wallet share.
• Originated several loan types from second mortgages to auto loans.
• Cross-sold a variety of products from Mutual Funds to Money Markets accounts.

Confidential, Charlotte, NC

Computer Operator

Responsibilities:

• Prepared Ad Hoc reports for batch processing.
• Prepared spreadsheets for disaster recovery trend analysis.
• Recommended a new batch cycle to increase IPCs system efficiency.

Confidential, Columbia, SC

Management Trainee

Responsibilities:

• Consistently ranked in the top 10 for Sales volume in the District.
• Worked with senior management to identify marketing strategies.
• Supervised workload among several workers congruent to sales strategies.
• Developed and maintained customer database to increase store revenue.
• Allocated secondary market purchases for business.
• Direct liaison for corporate account receivable and payable.