SUMMARY

• Over 11 years of experience in Information Technology, Specialized in Software Quality Assurance and Test Engineering on both Web and Client/Server applications, with dedicated effort, motivation and team spirit.
• Excellent experience in Software Development Life Cycle (SDLC) & Test Development Life Cycle (TDLC).
• Proficient in writing Test Plans and Strategies by following different QA Methodologies.
• Good knowledge and Experience in Agile methodology/Scrum environment.
• Professional in Agile environment, with daily scrum meetings, stand up meetings, burn - down charts, analyse the Story points.
• Excellent work experience in Test case Design, Develop, review verification and Validation.
• Proficient in Manage defect lifecycles and Defect tracking.
• Extensive experience in Black Box Testing, Functional Testing, Integration Testing, System Testing, Regression Testing, User Acceptance Testing, Smoke Testing, Sanity Testing and END to END Testing.
• Strong experience in Data Analysis, Data Verification and Validation using ORACLE & ETL tool Informatica. Expertise in Data integration and Data validation testing.
• Proficient in Test Management Tools MTM & VSTS, HP ALM Quality Center 11.00, Rational Quality Manager (RQM).
• Domain knowledge in Healthcare, Private Exchange (EBenefits), Financial, Banking, Insurance & Utility Services Industry.
• Good knowledge and experience in Medicare/Medicaid business, Health Plans & HIPAA Rules, FACETS Application, Facets Data Model and Business Components, Benefits, Claims Processing, Payments & Pricing, Provider Contracts and Membership/Enrollment.
• Good Experience in HMA application as per requirements of MTM (member Touch point measures) and FEP (Federal Employee Program)
• Experience in Projects Coordination, Administration, Estimates, Status reports & worked on Onsite/Offshore model.
• Extensive experience in coordinating testing effort, responsibility of test deliverables, status reporting to management and issues escalations.
• Ability to collaborate with testers, business analysts, developers, project managers and other team members in testing complex projects for overall enhancement of software product quality.
• Self-starter team player with excellent communication, interpersonal skills, good aptitude of learning.

TECHNICAL SKILLS

Operating Systems: Windows Server 2003/2008, Windows XP/Vista/2007

Languages: JAVA, J2EE, SQL, PL/SQL, Dot net, VB 6.0, VB.net, ASP.net, C, C++, C#.

RDBMS: Oracle 11g, SQL Server 2005&2008, My SQL, DB2 and Teradata V2R6.

Test Management Tools: MS Test Manager, VSO &VSTS, HP Quality Center ALM 11.0, IBM Rational Quality Manager (RQM), QTP 10.0/9.5/9.2 , Win Runner, Load runner, IBM Rational Clear Quest, IBM Rational Performance Tester (RPT), Test Manager, Requisite Pro, Test Director, PVCS tracker, JIRA.

Data Warehousing Tool: Informatica 9.5, Data stage, Abinitio (2.15/2.10)

Reporting Tool: Business Objects XI R2, Cognos, CrystalReports 9.0

Internet Technologies: VB Script, JavaScript, TSL, HTML, XML and SOAP UI

Mainframes: COBOL and JCL, CICS, TSO

Documentation Tools: Microsoft Word, Excel, Project, Visio, Power point, Outlook, and SharePoint & Lotus Notes, Live Meeting.

PROFESSIONAL EXPERIENCE

Confidential, Pittsburgh, P.A

Business Technical Analyst Consultant & UAT Lead

Responsibilities:

• Responsible for liaison among stakeholders in order to elicit, analyze, communicate and validate the requirements for complex changes to current business processes, policies and information systems and for the development of new business processes, policies and information systems.
• Involved working with other departments teams to analyze data to determine business problem, trends, or opportunities for process improvements.
• Responsible for data analysis and data integration for the HMA application.
• Manage release planning activities for application redesign as well as support and enhancement updates.
• Create test plan and manage testing activities for new functionality across multiple business units.
• Responsible to verification that the delivered application requirements meet the customer needs based on the specifications, ensuring minimal defects in both UAT and production.
• Perform application builds and deployments.
• Manage defect resolution including prioritization with principal business stakeholder.
• Responsible to Identification, documentation, escalation of risks, defects and issues throughout the project lifecycle.
• Involved in Prioritise, assisting in the resolution of risks, defects and issues and Led UAT release.
• Responsible to create user accesses and terminations/inactivate of HMA application and responsible for monthly/Qtly security(SOC2) reports.
• Responsible to co-ordinate offshore teams (Thyrve). Provide project status back to the appropriate Management group or customer, staff involved in release co-coordination and/or various PMO groups.

Environment: ECS, EDW, Oscar and ICIS Applications, JAVA, J2EE, Dot Net, Oracle, SQL Navigator, People soft financial, Rational Quality Manager, Tableau Tool, Share point, VSTS & TFS and Agile.

Confidential - Pittsburgh, PA

Systems Analyst & Test Team Co-coordinator.

Responsibilities:

• Analyzed system requirements and developed detailed Test Plans for System Testing, Performed Agile testing using scrum practices, to keep the customer involved.
• Participated in daily standup meetings, project status meetings as well as retrospective meetings and iteration reviews.
• Design, developed & review test artifacts in HP ALM, for user acceptance testing and for Release management.
• Tested applications compatibility on different platforms (Windows, Linux, Mac OS), browser versions(IE, Firefox, Safari and Chrome) and Mobile Devices (iOS, Android, Windows Phone)
• Responsible for UAT Testing and Co-ordination with offshore teams.
• Managed testing effort for QA and UAT teams.
• Responsible to updated and upgrades of HP ALM tool for required Test management transactions
• Responsible for configuration testing for the client Issues & requirement changes.
• Coordination of code releases to all environments (Admin Test, Stage, Mirror and Production).
• Identified, analyzed, and documented defects utilizing VSTS as defect tracking system and responsible to defect meetings, tracking defects as well as remediation and issue escalation.
• Resource management (off shore, onshore) for all projects assigned.
• Status reporting of offshore and onshore to senior management and all project stakeholders.
• Lead initiative prepared for proper detailed documentation of QA reports.
• Closely worked with business analysts and developers to ensure a clear understanding of the requirements and Bug analysis.

Environment: JAVA, J2EE, C, C++, C#, Dot Net, ASP.Net, XML, HTML, SOAP UI, MS SQL Server 2008, MS Test Manager, HP ALM, VSTS & TFS and Agile.

Confidential, Tallahassee, FL

Sr. Test Analyst-Coordinator

Responsibilities:

• Responsible to prepare and modify Test plans to help of Project Managers and Team lead.
• Responsible for desktop configurations and system installations.
• Involved in compatible testing for FSFN application is compatible with Internet Explorer 11
• Worked with business Analyst to determine specific intrinsic specifications.
• Worked on create Intakes and Child Investigations in different scenarios for testing.
• Involved in create a Family Functioning Assessment (FFA) - Investigation.
• Responsible for System Functional testing and batch frame work jobs.
• Responsible for Agile methodology to ensure the new features meet the customer requirements and acceptable quality assurance standards.
• Responsible for integration testing and interfaces Testing for various department links.
• Involved in Regression, UAT and systems testing.
• Worked on Data integration testing using Database tools for data transformation from application to departments.
• Wrote my own SQL queries for selecting, updating and deleting database records.
• Test data Creation for iSIT (Integrated System Integration Testing) by tracing back system of record.
• Compiled PL/SQL Functions to handle complex scenarios.
• Involved in Performance Testing to very load of the users login to application.
• Login defect in Clear quest and Rational Quality Manager, Coordinated with Developer until the bug fix and closed it.

Environment: SAP CRM, FIN & HR, Oracle SQL, DB2 Database, Informatica, Business Objects, Eclipse, Java, J2EE, JSP, JDBC, Struts, Web sphere App server, SOAP, HTML, XML, Clear Quest, Rational Quality Manager, Rational Performance Tester(RPT), JIRA and Unix.

Confidential, Columbus, OH

UAT Test Analyst

Responsibilities:

• Create and Execute Test Plans and Test Cases for various functionalities of different PeopleSoft Financial and Supply chain Management modules.
• Execute Interface Testing, Integration Testing, System Testing, Security Testing and Regression Testing.
• Execute and cooperate with state employees for Legacy files End to End testing.
• Executed test cases for creating different Vouchers, Posting of Vouchers, posting of Payments.
• Executed for creating, editing different online and other Journal Entry in General Ledger module.
• Execute test for creation of online and batch process of vouchers, edit vouchers, approve vouchers, posting of vouchers in Account Payable module.
• Did extensive backend testing using SQL, UNIX and PL/SQL.
• Written complex SQL queries for data validation and data verification.
• Execute tests for create journals; approve journals, payment processing, posting payments etc in General ledger module.
• Execute tests for Travel Authorization, creating Travel Reports, Time submission in Travel & Expenses module.
• File transferred securely from remote agency server to state client’s local computer using WinSCP .
• Executed for Creating Vouchers, Posting Vouchers, Creating Pay Cycles, Posting the Payment, and Running Journal Generator Process to create the journal entries, Travel Authorization, Travel expense approval, and Travel Expense Reports for employees.
• Log defects and track the defects in Quality Center.
• Documented daily defect reports.

Environment: PeopleSoft FSCM 9.0, People Tools 8.49, Quality Center 9.0, Oracle Data Integrator 10.0, WinSCP, SQL Developer, Informatica, Oracle database 11, DB2 and Window XP.

Confidential, Dallas, TX

Sr. UAT Quality Analyst

Responsibilities:

• Stage table / SFS or MFS file created from source upstream system
• Responsible for managing scope, planning, tracking, change control, aspects of the project.
• Analysis of the business requirements and preparing functional specification and technical docs.
• Translate customer requirements into functional and technical requirements and design documents, establish specific solutions.
• Creation of ETL codes Staging, ODS and Historical Data store.
• Creation of Informatica maps, sessions, work lets, workflows for staging, ODS and HDS which is based in Informix.
• Involved in parameter files verification.
• Unit testing of ETL maps and creating of Test Documents.
• Developed automation strategy and requirements by working with system testers to create an automation scope from requirements and use cases.
• Design, implemented and executed automated testing frameworks and automation scripts object Repositories and libraries.
• Coordinate activities with offshore technology support team to maximize the overall effectiveness of testing and quality assurance.
• Verified automated test scripts that ensure quality in functional and non-functional areas.
• Verified performance of the virtual users load and functionality.
• Working with development teams to track and resolve defects across projects and releases.
• Preparing project estimates based on requirements and presenting them to client and engaging in discussions and negotiations for the same.

Environment: s: Oracle 10g/11g, Informatica Power Center 8.1(Power Center Designer, workflow manager, workflow monitor), TOAD, QTP, IBM Rational Performance Tester, HP QC ALM 11, VB script, Web Service, SOAP UI, XML, SAP FIN, SAP Business Objects 3.1, Web Logic, Java, J2EE, EJB, Servlets, JSP, Struts, JMS, Lotus Notes, Windows 7 and MS office Suite, MS Project, Lotus Notes and Share point.

Confidential, Chattanooga, TN

Applications Test Analyst

Responsibilities:

• Involved in writing test scripts for testing both the ICD-9 and the ICD-10 versions of various transactions.
• Requirement gathering, understanding and prepared Test Scenarios.
• Design, develop and execution of Test cases.
• Involved in System testing, Regression Testing, End to End testing and UAT testing.
• Claims Adjudication/Processing before execution.
• Tested the portal application to make sure the claims, members are loading to Facets.
• Involved in testing the Pharmacy Claims.
• Involved in testing the Medical Claims & Dental Claims in Facets Application.
• Responsible for running test scripts for facets applications and modules.
• Used Quality Centre (ALM) for preparing the Test Plans and manual Test scripts.
• Perform defect analysis for failed test cases and develop solutions for the same by coordinating with developers.
• Attended business meetings with Project Managers and Team leads.
• Assisted in the development and maintenance of Testing Procedures and adhere to all business processes.
• Ability to work from functional specifications to write test plans and Managed test plan and schedule.

Environment: s: Facets, Citrix, Java, J2EE, EJB, Servlets, JSP, Struts, JMS, XML, Web Sphere, Informatica, Sybase, Oracle, SQL, TOAD, HP QC ALM 11, Lotus Notes, Windows 7 and MS office Suite, MS Project, Lotus Notes and Share point.

Confidential, Columbus, GA

Sr. Test Analyst

Responsibilities:

• Worked with Business analysts to get requirements and created test cases and Analysed.
• Drafter files creations and sending the files mainframes and Verifying the Maintenance of accounts results.
• Perform Test Analysis identifies risks and document risk mitigations.
• Involved in Create Test Plans and Test Matrix
• Used Quality Center for test management, execution of multiple scripts and log defects.
• Create and execute SQL queries DB2 and SQL Server2005 Databases to validate and test data.
• Use web services extensively for integration system testing of mainframe and web applications.
• Work with business and technical team in identifying and correcting issues detected during testing.
• Attended Test Plan review meetings internally and externally (with Clients).
• Serve as test Lead for offshore and onsite resources.
• Extensive experience in testing CICS screens, browsing/editing data sets in Q region using IBM file Manager Tool.

Environment: s: HP Quality Center 10, IMS, DB2, COBOL, CICS, TSO, ISPF, IBM File Manager for IMS TSQL,MS Access, Web Services and SOAP Sonar. Oracle, Lotus notes, Drafter tool, Java and HTML and defect Tracing tool JIRA.

Confidential, Pittsburgh, PA

Sr. Quality Analyst & Business Analyst

Responsibilities:

• Reviewed Requirements, Use Case Specifications, Supplementary Specifications, System Requirements Specifications (SRS) & Functional Requirements Specifications (FRS), Mod logs.
• Created Test cases and Test plans for Functional, Integration and System Testing.
• Created TER (Test Execution Record), executed test cases and generated reports using RQM.
• Responsible for Test Execution of test scenarios/conditions which are designed in test metrics.
• Conducted Integration, GUI, Functional, Regression, and System Testing and BA check out.
• Presentation of Test Plan and Test Case walkthrough meetings.
• Used Clear Quest & Rational Quality Manager to log defects and coordinated with developers to resolving the issues and to clear the defects which are in test, in development and in Triage.
• Monitor defect tracking process through Clear Quest & Rational Quality Manager(RQM).
• Schedule meetings vendors and customer to discuss requirements, record types to use strip process, outbound file formats to e Delivery site.
• Worked with Technical Team about the strip file additions and deletions.
• Testing Mainframe applications with DB2, COBOL and JCL using services level testing as needed.
• Develop detailed system test plans and test cases including scripts, test data, and expected result.
• Create and execute detailed test plans for requests which add new functionality to the system or include significant enhancements to existing functions.
• Supported the team work deliverables in Flexible to support Test region.

Environment: s: Pega, JAVA, J2EE, JSP, HTML, XML, Web logic, VB, VC++ .Net, SQL, Oracle, Toad, IBM Tools Mainframe: COBOL, TSO, JCL, DB2, Rational Quality Manager(RQM) Rational Clear Quest, Requisite Pro, MS Project, MS Visio, MS Office, SharePoint, Acrobat PDF, Snag it and Windows XP.

Confidential, Woodcliff Lake, NJ

QA Engineer

Responsibilities:

• Installed Client Images for Document Management System on QA test machines for GDV version 4.2&5.0
• Analyzed new requirements for DM application version 9.0 (Unicode) & Prepared Test cases for Test Execution
• Gathered and clarified requirements from the Vendor, Business and Tech Managers
• Experience in create Test plans along with QA Manager, Team lead and other QA team members
• Tracked Defects using Quality Center and opened service tickets with iManage.
• Attended daily defect call with the core project team and prioritized the defects accordingly
• Worked with the engineering team and the systems admin to fix the QA setup issues and build the QA environment as per the vendor suggested procedures.
• Participated and carried out Smoke and Functional and Integration Testing
• Uploaded Test cases into the Test Plan module of Quality Center and mapped them accordingly in the Test Lab as per the testing cycle.
• Attended meetings to update status and worked closely with QA managers.
• Prepared QA Metrics reports in Quality Center dashboard module.
• Involved in virtual users test execution in SAP SCM Functional analysis.
• Experience in SAP application support in Warehouse/Inventory Management.
• Anticipate, identify, track and resolve issues and risks affecting the SAP SCM.
• Analyze, design and test break/fix requests and enhancements within Remedy tool from level 2 support as a level 3 support analyst.

Environment: Windows XP Profess., Qualitycenter-10, MS Office, Visual Basic, VB.Net, Java, Java script, SAP SCM. SAP FIN.