SUMMARY:

• PMP, CSTE, QTP and ITIL certified testing professional with 18 years of overseas & domestic experience in Software Testing, Project Management, Business Analysis, Quality Assurance, QA Process and procedures, Automation, Performance testing and Team Management.
• Offshore team and onsite team management and Testing Centre of Excellence (TCoE)
• Project initiation, planning, execution, monitoring & control and closing activities
• Manual and automated Test planning, Test Designing, Test Execution and Test reporting
• QuickTestProfessional (QTP) automation scripts development experience using VBscript
• Significantly contributed extensively towards Manual Testing / Automated Testing / Web Testing / Client Server Testing / Blackbox Testing / Regression Testing / Integration Testing / System Testing / User Acceptance Testing / Production Acceptance Testing (PAT) / API / web services testing on UNIX and Windows platforms.
• Proficient in using testing tools such as QuickTestpro, WinRunner, LoadRunner, Performance Center and Quality Center / Test Director.
• Acquires a clear understanding of Verification and Validation (IV&V), Security Testing, SSL, HTTPS, Digital Testing, Encryption, Decryption, Firewalls, DMZ, EDI, XML, GXS AI.
• Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. Preparation of RFPs.
• Possess excellent interpersonal, excellent communication, team player and analytical skills with demonstrated abilities in customer relationship management.
• Familiar with Software Development Life Cycle, Test Life Cycle and Defect Life Cycle, AGILE, RUP, ISO and CMM.

IT SKILLS:

Operating Systems: Windows 98/ NT/ 2K/ XP, SUN 2.8, HP UX 11, AIX 5.1, LINUX - AS2.1, Mainframes, WinTel

Testing Tools: HP QTP / HP UFT, Test Director / HP Quality Center/ HP ALM QC, Parasoft & Load Runner /

Performance Center, Selenium:

Languages: C, C++, Java, TSL, COBOL, VB

Scripts: JavaScript, VBScript, Shell scripting, Perl

Web Technologies: HTML, HTTP, HTTPS, DHTML, JSP, Servlets, XML, J2EE, Websphere, .net, ASP, VBScript

Database: Oracle, DB2, MS-Access, SQL & PL/SQL

Other Tools: PVCS, MS Visual SourceSafe (VSS), Toad, XML, Team Foundation Server (TFS), ClearCaseBugzilla, ServiceNow, ChangeMan, ClearQuest, Doors, SVN, Microsoft Visio, Rational Rose

Others: UML, RUP, MQ Series, Autocad, VMWare, Sharepoint, ParaSoft SOATest, Jenkins, GIT

Domains: Telecom, B2B, E-Commerce, Healthcare, Materials Management, Warehouse ManagementSupply Chain Management, Life Sciences, Human Resources, Payroll, Banking, Investment

Project Management: MS Project, eProject, PlanView

CORE COMPETENCIES:

• Managing overall operations for executing projects involving scoping, initiating, high level design & architecture, resource mobilisation, execution within cost & time parameters.
• Monitoring / tracking projects with respect to budgeted cost, demand forecasts, time over-runs to ensure timely execution of projects.
• Conducting project closure meetings and addressing all the important issues.
• Defining best practices for project support and documentation.
• Requirements gathering, Creating test plans, test cases and test scripts / procedures for carrying out unit / integration / system / performance / compatibility / regression tests at various stages in the SDLC.
• Verifying change requests and defects; documenting, tracking and communicating test plans, test results and unresolved problems; explaining system bugs to programmers.
• Performing Functional, Regression, Integration, Manual and Automated Testing.
• Conducting system study and coordinating with team members for system design & integration, application maintenance, etc.
• Delivering and implementing the project as per scheduled deadlines; extending post-implementation and maintenance support to the client.
• QA Process and procedures implementation and improvement
• Successfully lead multiple QTP and LR projects. Proficient in coding VBscript for QTP automation.
• Quality Center administration
• Directing, leading and motivating workforce; imparting continuous on job for accomplishing greater operational effectiveness/ efficiency.
• Working on succession planning of the workforce, rendering technical guidance to the staff, shift management activities, appraising the member’s performance & providing feedback.

ORGANISATIONAL EXPERIENCE:

Confidential

Sr. QA Specialist

Environment: Selenium 3, QTP 11.5, QC 11.5, Performance Center 11.5, Jira, Jenkins, GIT

Responsibilities:

• Working in agile projects are being handled by DevOps team
• Responsible for automation frame work setup for Selenium and QTP automation
• Mobile testing is performed
• Kiosk test plan is created and testing was performed
• Recommend a go/no go action based on test results
• Establishing the testing process for newly formed DevOps team
• Co-ordinated for the requirements for performance testing
• Automation and Performance test strategy / test plans are created
• Automation of production monitoring tests
• Identified the test data for performance testing and operability testing
• Conducted interviews with stakeholders and test automation strategy was prepared and implemented.
• Automation roadmap, Automation process, test effort estimation, ROI estimation templates, automation execution support process were prepared.
• Coordinated with Offshore and onsite teams.
• QA Process and procedures implementation and worked on continuous improvement items.
• Well versed with content authoring, publishing and dispatching

Confidential

Test Manager

Environment: QTP 11.5, QC 11.5, VBScript, LoadRunner 11.5/ Performance Center 11.5

Responsibilities:

• Played a key role during QTP automation team setup in PCoE (Performance Centre of Excellence) for PAT (Production Acceptance Testing)
• Created the documentation for performance centre of excellenace
• Co-ordinated for the requirements for performance testing
• Performance test strategy / test plans are created
• Interacted with business users for requirements review for performance testing
• Identified the test data for performance testing and operability testing
• Acted as a point of contact for Production Acceptance Test (PAT) manual and automation activities
• Automation roadmap, hardware estimation, Automation process, test effort estimation, ROI estimation templates, Intake and handoff process, automation execution support process, Weekly and monthly metrics were prepared.
• Coordinated with Offshore and onsite teams.
• Played gate keeper role in QC for automation activities.
• QA Process and procedures implementation and worked on continuous improvement items.
• Testing Project initiation, planning, execution, monitoring & control, execution and closing activities.
• Rivermine tickets queue monitoring, tickets allocation to members of team and automation team management.
• Lead effort to prepare, execute and evaluate Production Acceptance Tests for identified change requests
• Worked closely with the Program Managers / LOB managers / PDLs for automation efforts
• ParaSoft SOA web services test scripts integration with QC and web services testing support strategy was documented
• Use a risk management approach to develop test plans, cases and scripts and prioritize test execution based on level of risk
• Analyzed the impact of change on test environments, test plans and integration
• Liaise with program team leads, business analysts and other resources at various levels
• Identify and understand any cross systems impacts of Change Requests
• Define and manage to scope and schedule
• Ensure quality and completeness of test deliverables
• Ensure test data is adequate and compliant to privacy and confidentiality rules
• Maintain and oversee the use of accepted testing tools during the life of the program
• Report overall status of testing activities and summarize issues encountered
• Ensure the Problem Resolution Process is followed in identifying, tracking, reporting and resolving defects/issues
• Identify and report the level of risk associated with unresolved issues, following escalation processes where required
• Assign tasks, review progress and consolidate issues
• Provided guidance and feedback, coaching and direction to members of team