SUMMARY

• Over8 years of IT experience in Software Testing, Quality Assurance activities including Manual Testing, Automated Functional Testing using Quick Test Pro (QTP) on Web technologies and complex n - tier systems.
• Worked onInformaticaPowerCenter Data Validation Option (DVO) tool for Data Accuracy.
• Expertise in DVO which includes repository with reporting capabilities to provide a complete audit trail of all tests and their results.
• 2 years of testing in Health Care applications.
• Worked in Claims processing, Business Rules Engine, Enrollment, Medicaid Billing, payments, Member and Provider Portal, Claim Status Inquiry / Response and Member I/O processes.
• Extremely knowledgeable in working with Agile, Waterfall software development lifecycles.
• 4+ years of experience in creating excellent Test Approaches, Modularized Automation Scripts, Functional Scripts, Manual Test Plans and Test Cases.
• 2+ years of experience in designing and executing exceptional modularized re-usable automated scripts using - Quick Test Professional (QTP), VBScript, VBA and Load Runner for testing client/server, web-based n-tier applications.
• 2+ years’ experience in using test management suite like Mercury Quality Center, Test Director, and Version One for developing, organizing & executing test/Automation scripts.
• 2+ years of experience in developing proficient complex SQL queries, Stored Procedures, Functions & Triggers for Relational Databases Oracle 10g, DB2 7.0/9.0 Databases.
• Hands-on experience working with web based applications and middle ware (Web Services using SOAPUI).
• Wrote SQL queries for data validation and test data retrieval.
• Well versed in gathering and analyzing business requirements, preparing test plans, test cases, traceability matrix and test data using technical design documents; specifying testing overview, approach, strategy, scope, roles and responsibilities.
• Worked on system integration, functional, retesting, regression and backend testing, as well as end-to-end and User Acceptance Testing (UAT).
• Expert in implementing Test Management and Defect Management using Quality Centreand Test Director for integrating / tracking / following up the defects.
• Expert in adopting Quality Assurance Processes and thorough knowledge of Testing Life Cycle, Defect Life Cycle and Development Life Cycle.
• Widely experienced in Web based applications testingand GUI / N-tier client-server application testingonHealth Care, Banking, Accounting, and consumer product related applications.
• Expertise in Reviewing test cases to identify, diagnose and report on any errors and discrepancies byensuring thorough reviews at regular intervals to comply with defined specifications and agreed methods and to complete testing within time and budget.
• Expert in using Quality Center/Test Director as repository for maintaining test cases, execution and tracking the defects.

TECHNICAL SKILLS

Software/Languages: Testing Tools - Rational Quality Manager (RQM) / Team Concert (RTC)Quick Test Pro (QTP), QC, DVO, LoadRunner.

Languages: C++, C#, Core JAVA, Adv JAVA, J2EE, .NET

Mainframes: COBOL, JCL, VSAM, AS/400, CICS, TSO, DB2, QMF, SPUFI

Packages: MS Word / Excel, Macros / Visio / Access / PowerPoint, OutlookSharePoint (MOSS), ToadData Warehouse Tools Informatica,DVO, Business Objects.

Web Design: HTML, FTP, SOAP, XML, UML, DHTML.

O/S: Windows / XP / NT, UNIX, Open VMS.

Databases: SQL Server, Oracle, MS Access, DB2, SQL Server.

PROFESSIONAL EXPERIENCE

Confidential, Exchange Place, NJ

Senior QA Analyst

Responsibilities:

• Worked on three different phase approach that involves Release Configuration, Deployed Execution and Deployed Validation.
• Actively Involved in Software Development Life Cycle and Test Life Cycle, Test strategies, Methodologies and processes.
• Used Quality Center to prepare Test cases, procedures, Requirements Traceability Matrix and managing the Defects as per the Business requirements.
• Developed and executed SQL queries for back-end testing in Sql Server 2005.
• Scheduled and run the Jobs on daily basis.
• Worked on Informatica DVO tool to test the data being transformed during the data integration process.
• Design and Implementation of the Automation framework, formulating the driver script and the Requisites.
• Designed Functions Library, Functions, Subroutine's, Common functions, Utilities functions, Regular Expressions and Environmental variables using QTP in VB scripts.
• Executed automated test scripts, analyzed the results and reported bugs in Quality center.
• Modified and Executed automated and manual test scripts for different modules using QTP.
• Followed a Hybrid framework to adopt key word driven, data-driven and script modularity methods.
• Created repeatable user defined functions and stored them as function libraries (.vbs files).
• Required to use Descriptive Programming at certain situations to complete the scripts.
• Created Recovery Files using Recovery Scenario Manager, associated the recovery scenarios to tests to instruct QTP with specified trigger action on unexpected event/popup.
• Involved in maintaining and uploading the QTP Scripts to Quality Center.
• Performed System Testing, Functional Testing, Sanity Testing, Regression Testing and Usability Testing.
• Used manual and automated scripts for testing the Application.
• Coordinated with Project Managers, Business Analysts and System Analysts to set up the pre- validation and validation environment to execute the scripts.
• Worked closely with Development as well as Requirement teams to ensure testing issues are resolved on timely manner.
• Performed Back end testing by executing SQL Queries.
• PerformedFunctional,Negative,Positive, Integration,Regression,End to EndandUser Acceptance Testing.
• Extensively involved in writing and designing templates for theTest PlansandTest cases.
• Uploaded Test Casesusing Macro for both Test Lab and Test Planin Quality Center.
• Worked with the Developers and the Test Lead to verify theTest Cases.
• Regularly followed up with thedevelopment teamto discuss thedefectsidentified during Testing.
• Involved withTest Coverage MetricsandDefect metricssuch as Defect Density, Delivered Defect Density, Defects by Severity, Number of Defects, and Defects per build, Defect Fix Rate.

Environment: Windows-2007/2000/XP, ALM, SQL Server Management Studio, MS office tools, JavaScript, CPF, HTML, DHTML, VB Script, Oracle, QTP 11.

Confidential, New York

Senior QA Analyst

Responsibilities:

• Worked on BREs and Facets claims processing system (5.1 and 4.81).
• Analyzed the BRDs, RTC requests, solution documents and process flowcharts. Estimated the testing efforts, prepared the test strategy, master test plan, test cases, test data and test execution, working in an Agile methodology environment.
• Worked with HIPAA EDI 837file transactions.
• Worked on ICD9 and ICD10 codes testing.
• Worked with Medicaid, Medicare, behavioral and commercial claims.
• Worked with state projects, such as HIX, MEDSIII and Medicaid billing.
• Tested several batch jobs, including claim load, Membership, Billing, Magnacare / Confidential outbound, Medicaid billing (I/O) and check writing process.
• Requested batch jobs by staging the EDI files, monitoring the jobs in Tidal, and verifying the log files and the claims load into the Facets database.
• Tested claims inbound process (medical, hospital, dental and encounter claims) to ensure the business rules were applied and loaded into Facets, and to check output files generation, reject reports, claim acknowledgements (999s) and 835 generation.
• Tested outbound process, where the 837 EDI files were sent to external vendors (Magnacare/PHX) for reprising.
• Used manual test plans to createregression scriptsfor Work Force Now application.
• Createdmodularized Integration automation scriptsto be ported across the various QA automation environments I.e. Pre-DIT, DIT, FIT and SIT testing environments.
• Delivered automated scripts using QuickTest Professional by creatingBPT\'s (business process testing). Used Quality Center\'s “Test Plan” to create the execution flow of test scripts and parse parameters.
• Created BVT & the Hourly EVT for monitoring the health of the system and to report any breakages.
• Created SQL queries for backend testing.
• Wrote test cases, logged defects into Rational Quality Manager (RQM), linked to Rational Team Concert (RTC) task, and retested when after defect was fixed.
• Performed functional, system integration, backend, retesting and regression testing.
• Used RQM for writing test plan and test cases and for execution and RTC to track the efforts.
• Used Rational Functional Test (RFT) for utilizing automation tools.
• Scheduled meetings with development and business to review the test scenarios and results and to escalate issues to the team.

Environment: RQM, RTC 2.0, RFT, Toad, Tidal, Oracle 11.2, C#, VMWare, UltraEdit, Claim Test Pro, EDI notepad, Mindjet, Web Services, SoapUI, Informatica.

Confidential, Addison, TX

Senior QA / BA

Responsibilities:

• Extensive experience in all phases of software development life cycle (SDLC) on an implementation of large software development projects.
• Assisting in preparation of Test Scope and Strategy development.
• Gathered Test requirements and uploaded in HP Quality Center.
• Recording and Play Back Scripts Using QTP.
• Developed Test Cases and uploaded in HP Quality CenterImplementing and evolving appropriate measurements and metrics.
• Have used Quality Center for executing tests in Test Lab, requirements gathering and Defect Tracking.
• Developed and executed test cases & verified actual results with expected results.
• Communicate requirements traceability matrix and track requirements status throughout the project.
• Performed automated testing on the Applications Based on GUI and Web (Client --Server) using Quick Test Pro.
• Involved in System Integration, UAT & Regression Testing.
• Created Re-usable and efficient actions and Automated Functional scripts using QTP.
• Written Reviewed,Maintained Documentation of Software Requirement Specification, Test Case Specification.
• Performed Batch Testing, Key word driven testing, Hybrid testing, functional driven testing and data driven testing very efficiently and effectively.
• Increased productivity and efficiency through regression testing using QTP scripts.
• Expertise in Quality Management, Budget Management, Risk Management, Schedule Management, Release Management, Resource Management.
• Interacted with Developers to follow up on Defects/Issues followed by the Defect Life Cycle.

Environment: C # .net, QTP 9.2,10.0, Quality Center 9.0, HTML, DHTML,XML, Windows NT, SQL Database, Microsoft Office Suite.

Confidential, Columbus, GA

Senior QA Analyst

Responsibilities:

• Involved in reviewing Business Requirement Documents and Functional Specifications.
• Used Black Box Testing methodologies for working throughout SDLC & Test Environment.
• Assisted the Team Lead in making Test Plan, prepare and Update the Traceability Matrix.
• Interacted with development team closely to ensure testing issues are resolved.
• Analyzed Test Plan, Scope, Strategy, Test Requirements and necessary Resources using Quality Center.
• Developed Test Cases Using Quality Center to cover overall quality assurance testing and regularly enhanced them according to the changing requirements.
• Using Site Administrator Privilege of Quality Center I have assisted my Team Lead in Creating Domains and Projects.
• Using the “Site Administrator” privilege of QC I was involved with the Lead to Create “Site Users list” and creating their Passwords and giving them “Project Administration” privileges.
• Using the Add-In option of QC I have downloaded few required environments.
• Prepared Graphs and Pie Charts using Quality Center for Test Coverage Analysis Meetings, which helps Test Manager and Lead in explaining the “Test Coverage” with the Clients.
• Provided a weekly project report that includes Test Metrics and status reports.
• Helped in Reviewing the Process, after every Build Release.
• Utilized QTP with VB scripting language to automate the application.

Environment: Windows-2000/NT/XP, Java, J2EE, Quality Center 9.2, SQL Server Management Studio, MS office tools, Oracle, QTP.

Confidential, Malvern, PA

Software Engineer

Responsibilities:

• Prepared test Cases based on the business requirement.
• Performed various testing on web application like Smoke testing, GUI testing, Functional testing, Integration testing, Regression testing, Performance testing, UI testing (User Interface testing), and Database testing.
• Confirmed data accuracy by running different reports.
• Used Quality Center as a defect-tracking tool to report bugs.
• Responsible for Regression testing after bug fixes and system enhancements.
• Investigated and replicated software bugs and documented bugs for later verification by the developers.
• Regularly updated QA status to the team lead and management.
• Performed Database testing which includes data verification and validation by executing SQL commands.
• Ran the reports from front end and verified the data from the backend by writing SQL queries.
• Used QTP functionalities like Parameterization, Synchronization, Call functions etc.
• Used Test Management Tool Quality Center (QC).

Environment: QC 9.2, VB Script, Web Services, SQL Server, MS-Access, C#, VB.net, XML, MS-Office, Windows.

Confidential

Software Tester

Responsibilities:

• Involved in the team who drove launch of this application across the Dell site, this includes requirement gathering from technicians which all features they want in the tool.
• Understanding the Business Requirements and analysis of the application.
• Used Web Based Change Request System for defect tracking and reporting, also followed up with the development team to verify defect fixes and updated defect status.
• Worked closely with Developers in resolving the issues and understanding the functionality.
• Re-running of the Test Scripts after deployment of each new build in the application for identification of errors, and manipulation of the script for Customization of Testing Process.
• Interacting with Developers and Business Analyst regarding requirements, test scenarios and defects.
• Performed Functional, Data Validation, Regression and Compatibility test.
• Majority of testing was done using Manual Testing. Build Test cases, input combinations and use case scenarios.
• Performed Back end testing by executing SQL Queries.
• Involved in writing SQL Server 2005 code which includes stored procedures and functions.
• Queried the database to retrieve data on the trade details and ensured by testing that all static data existed for the trade to be correctly processed.
• Also involved in actual coding using C#, wrote object oriented code using classes and objects.
• Started career there as technical support technician, responsible for interacting with US based customers. Resolve their hardware and software issues over the phone.

Environment: Visual Studio 2005, Sql Server 2005, Windows.