SUMMARY

• Over 8 years of experience as QA Test Engineer in performing test design, test development and implementation of test procedures in automation and manual testing.
• Proven experience with Manual and Automated Testing Tools such as Win Runner, Mercury Quality Center, Test Director, Load Runner, Quick Test Pro.
• Extensive experience in Functional testing, Unit testing, Integration testing, Regression testing, Black box testing, White box testing, GUI testing, back - end testing, and browser compatibility testing, in different stages of Software Development Life Cycle (SDLC).
• Developed SQL Queries for checking the Data Transaction and Database Integrity.
• Extensive testing experience on Mainframe, Client Server and Web Applications.
• Extensively worked on backend testing and involved in data driven tests using SQL queries to extract data from different databases.
• Developed SQL test scripts for functional and regression testing.000
• Verified code fixes and coordinated testing efforts with peers and QA Lead.
• Experience working with Agile, RUP, Scrum, Waterfall testing methodologies
• Gained knowledge of building test frameworks for n-Tier Architectures and Object Oriented Applications.
• Reviewed and Analyzed Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Conducted meetings to present Test Plans and Test Cases to the development team and Business SME’s.
• Demonstrated experience with Web Services testing using SOAP UI.
• Strong business knowledge of Health Care, Financial, Banking and Insurance domains.
• Experienced in performing complex system level testing in heterogeneous Operating Systems and Web/Application Servers.
• Good judgment skills while reporting and prioritizing software bugs in conjugation with the development and QA managers.
• Exceptional communication and documentation skills in capturing procedures, processes and results.

TECHNICAL SKILLS

Technologies: ASP.Net, Java, Main frames, C#.Net, VB.Net, Siebel, Pega, Informatica.

Languages: C, SQL, PL/SQL, T-SQL.

Databases: SQL Server 05/08, DB2 Oracle 10g/11i, IMS.

GUI /Other Tools: Microsoft Visual Studio 2003/ 2005, Visual Basic 5.0/6.0

Web Technologies: Web Services, SOAP, WSDL, AJAX, XML, XSD, XSLT, HTML, DHTML, CSS, JavaScript, VBScript.

Operating Systems: Windows XP/Vista/7/8.

Methodologies: Waterfall, Agile, Scrum, RUP.

Tools: JIRA, Rally, Guide wire Policy Center, Perforce

Testing Tools: Quality Centre, TFS, QTP, Load Runner, HP ALM.

PROFESSIONAL EXPERIENCE

Confidential, FL

Sr. Quality Analyst

Responsibilities:

• Collaborate with the business unit to create the requirements documents for all billing system enhancement projects
• Understand Project requirements and develop Test Plan.
• Provide system enhancement training documents and facilitate training sessions for internal and external clients.
• Reconcile daily ACH, Retail, and Wholesale lockbox deposit reports with actual output from the processing system.
• Monitor all billing and payment reconciliation applications to ensure that general ledger accounts are cleared in a timely manner.
• Performed GUI functional testing for each new build of the application.
• Reviewed feature specifications and prepared, executed and maintained test cases
• Tested all the screens and fields in the UI based on the enhancements for the Project.
• Troubleshoot and correct system errors and failures as well as respond general inquiries from internal and external clients
• Utilize Microsoft SQL, Excel and Access to generate reports and create/recreate accounting transactions to be processed by the L70 Mainframe system.
• Executed the test plan, identified and documented defects and logged in JIRA
• Maintained the test data and provided test results needed to move the project through the quality assurance environments in accordance with the SDLC.
• Trained and worked with the business unit to achieve optimum business results during each implementation

Environment: Agile, JIRA, SQL Navigator, .Net, SOAP UI, Selenium 2.4

Confidential, FL

Lead QA & Quality Analyst

Responsibilities:

• Validated JRE(Java Rating Engine) XMLs in EAS for both Request and Response
• Validated NPI, ETR transactions in EAS for both Request and Response.
• Generated NPI requests in SOAP UI and validated the response XML
• Created Initial and Final Quotes by selecting Plans of user choice under different product lines(Health, Dental, Life, vision)
• Experience in testing Web services using Soap UI to validate web services are functioning independently
• Validated Proposals Generated from DCE(Document creation engine) that consists of both rates and benefits
• Created EUR (Enrollment Update Record) and pushed the Group to PRA desktop and later to RBMS billing system where the Group is finally setup in the system in Siebel.
• Involved in Analysis and Review of the DraftUse Casesprovided by the Business Analysts for every Release.
• Tracked the defects in HP ALM by providing the screen shots from the various devices.
• Generated eRate requests in Soap UI and validated the response XML for PMT and Blue Exchange.
• Performed Database Validation and Integration Testing and manipulations using SQL
• UsedIBM MQ Wizardcreated Quotes inSiebelby integration testing fromeRateto Siebel.
• Created Test Cases forIntegrationTesting,SystemTesting andRegressionTesting.
• Responsible for all aspects of the individual applications testing as well as integration testing between Siebel and eRate
• Used the EAS validated XML Transactions from IVR to Siebel.

Environment: Java, Siebel, SOAP UI, Mainframe, Agile, XML SPY, SQL, Oracle database, HP ALM, Data Studio, SQL Navigator.

Confidential, FL

Sr. Guidewire QA

Responsibilities:

• Involved in testing the Guidewire policy center for the policies of commercial and non-commercial residential.
• Created and completed the Acceptance Criteria in Rally per the business rules defined in the requirement task.
• Prepared Test cases for the requirements to validate against the Source (AS400) and DB2 to Target (SqlServer 08) using SSIS package.
• Executed the SSIS package by parameterization using QTP.
• Maintained Database integrity for the migration renewal process.
• Worked extensively on running QTP extracts on QTP and reporting the defects.
• Used TFS to create user stories, Tasks and bugs.
• Created the projectTest strategy documentwhich provides the overallframework for the testing activities in the project.
• Test Scripts forUserAcceptance Testingwill be provided after all the sprints are completed and executed inUAT(User Acceptance Testing)
• Attended dailyScrummeetings for status update.

Environment: Agile Methodology (Scrum Process), TFS, QTP, Rally, Guidewire, SQL Server 08, Perforce (Version Control), Test Manager.

Confidential, Weston, FL

Test Manager

Responsibilities:

• Provided functional documents and supported,Case Management Systemto support Merchant service processes identified as in scope for case Lite.
• Improved collaboration across all groups contributing to the successof theWS Global Case Management Program.
• Have doneintegrationwithGlobal StarandSoR(Source of Requirement) which have the merchant related data.
• Worked withPRPCQA offshore team, on the work they perform and provided various work around by daily status calls to reach and perform the Client expectations
• Participated in projectkick-offandsprintmeetings to providebehavioral changes guidance.
• Worked with offshore teams (India & Mexico) in an agile environment.
• Guided and supported the use ofAgileProject Management tool andQuality Center (QC).
• Develop parameter driven ETL process to map source systems to target data warehouse with Informatica complete source system profiling.
• Handled the tasks of preparing test plans, test scripts, and integration test unit
• Analyzed application reports being generated in the mainframe environment and made recommendations for efficient report warehousing and online retrieval from platform independent software
• All Risks/Issues will be recorded inPMFand will be resolved and closed by the end ofUAT.
• Used Informatica as an ETL Tool for Developing the Data Warehouse
• Followed up with standard Software Test Life Cycle (STLC) to performdifferent types of testing for the projects.

Environment: Agile, Quality Center, Pega PRPC 5.5, PMF, Informatica.

Confidential, WI

Performance Test Lead

Responsibilities:

• Involved in baseline testing of the existing SQL Windows application which is SQL Gupta with a certain number of users in a pre-determined environment.
• Performed the role as Onsite consultant for all support and other activities.
• Automated test cases using Quick Test Pro for regression testing and data driven testing to extend the testing coverage.
• Tested the Siebel application like preparing test plans, test cases, and test scripts.
• Created custom functions and verifications to handle dynamic objects (Descriptive Programming) and used/maintained object repositories using Quick Test Professional.
• Responsible in Planning, Scripting and Executing the baseline test and performance test on Windows Client Server thick-client application (domain- Personal Lines Policy Admin System)
• Test Environment (Environment Usage): Citrix testing is carried in E2A and E2B which is not production size environment. Batch and online testing carried in E2C which is production size environment
• Proposed defects definitions for QTP and applied to test changes as part of code conversion. This defects involved system crash, data violation, application frequently hanging.

Environment: QTP 9.5, Quality Centre, Windows XP, Microsoft .NET, SQL, Oracle, VB.NET, C#.

Confidential, CA

Intern

Responsibilities:

• Conducted Use Case Review sessions with business stakeholders.
• Executed Manual Scripts. Defect logging and Bug Tracking through an interface withMercury Quality Center.
• Prepared of test Status Report, Weekly Reports and Monthly Reports
• Involved in manually testing various modules of the application to ensure application stability and functionality. Performed Backend database verification manually.
• Created Requirement Traceability Metrics. Created Script Status and Defect Status Reports.
• PreparedUAT Test planand coordinated UAT with stakeholders and business users.
• Involved in writing the test plans, test cases and involved in the process of analyzing the expected and actual results
• Extensive knowledge in Financial Derivatives, financial statements, cash flows, Financing Structures, Capital Management, and Portfolio Analysis
• Extensively worked on handling the application response for Positive and Negative sets of data using Data Driven Testing

Environment: Informatica, Oracle 9x, SQL, ASP, HTML, VB, Quality Center9.2, PVCS, QTP 9.0, WIN NT/2000, MS-Excel, MS-Word.