SUMMARY

• Over 7+ years of experience in testing with incisive business sense and with proven ability of leading and working in teams to create, launch and support software projects within a specified timeframe.
• Skilled at providing Business Analysis for new solutions to improve business operational efficiency, performance and quality.
• Practical understanding of software development life cycle (SDLC), waterfall, iterative, joint application development (JAD), rapid application development (RAD) and agile methodologies.
• Extensive experience in creating testing artifacts like Use Cases, Test Cases, Defect Metrics, Work Product Review documents, Signoffs and Requirements Traceability Matrix (RTM).
• Expertise in developing Use Cases, Solution Design, Test Harness, Test Plans, Test Strategies, Test Scripts, Test cases, Test Designs, best practices on Business & Testing standards, procedures & methodologies, installation of various automation and test management tools, real time risk factor analysis and troubleshooting techniques.
• Experience in all phases of Software Development Life Cycle using methodologies like Agile and Waterfall.
• Extensive experience in Web based Application Services and Desktop Applications.
• Identifying Functional, Non - Functional and Business rules and subsequently modeling them.
• Expertise in designing, coordinating and implementing Business Control and Quality control methodologies.
• Expertise in problem solving, business analysis, knowledge transfer, change management, maintenance &reengineering projects.
• Extensive experience in visualizing the design of the system using UML diagrams and screen mockups.
• Proficient in working users and stakeholders to Elicit, Analyze, Communicate and Validate requirements using JAD, JAR and Brainstorming sessions.
• Proficient in documenting AS-IS and TO-BE business processes.
• Well versed in Requirements/Change Management, Impact Analysis and Gap Analysis.
• Hands on experience with different testing methods like User Acceptance Testing, GUI Testing and Black Box Testing.
• Creative, conscientious and quickly adaptable leader who develops strong working relationships and sets standards for other employees.
• Demonstrated methodical approach to all assignments while adhering to compressed timeline.
• Detail oriented team leader who excels at coordinating with stakeholders and other team members and to work effectively with diverse technical specialists to ensure expectations are consistently met or exceeded.
• Ability to work independently and also a versatile team player.
• Enterprising and self-motivated personality with excellent communication, presentation & interpersonal skills.

TECHNICAL SKILLS

Operating Systems: MS Windows:

Business Tools: MS Word, MS Excel, MS PowerPoint, MS Visio, Outlook:

Testing Tools: HP Quality Center, Microsoft Test Manager, familiarity with HP Quick TestProfefe Professional, Test Director, Win Runner:

Bug Tracking Tools: HP Quality Center, MS TFS, Version One:

Database: SQL, MySQL, familiarity with Oracle, MS Access:

Applications: MS Office Suite, Adobe Acrobat:

Web Technologies: HTML, XML:

Testing Strategies: Integration, Unit, System, UAT, Regression:

Methodologies: SDLC (Software Development Life Cycle), Agile, Waterfall:

PROFESSIONAL EXPERIENCE

Confidential | Mason, OH

Testing Advocate

Responsibilities:

• Good experience in managing Offshore and Onshore model.
• Extensively involved in phases like Requirement analysis, Test planning and Test case design and reviews.
• Plan, organize and lead the testing kick-off meeting.
• Support, co-ordination and responsibility of the testing activities which includes review of test cases and test conditions.
• Determine, procure, control, maintain and optimize the test environment (hardware, software and network)
• Get information on the latest releases/ builds from the development team/ the client
• Attended meetings with management to discuss the testing statuses and various impediments or risks.
• Provided clear concise feedback to development team on recurring errors on team basis and with aim of long-term reduction of defects found in final release.
• Co-ordination with the Project Managers and Development team for resolution of any outstanding issues.
• Assist entry-level testers on reviewing requirements, preparing test cases and report software defects.
• Participated in bug triage meetings.
• Monitor, track and regularly report test status and bug statistics to the Project Manager.
• Involved in Test Lead activities like Estimations, Resource Management.
• Provide managers with documentation of test results and status.
• Status Reporting (Daily/Weekly status report, Test Summary Report and Productivity sheet).
• Experience in providing signoffs based on customer requirements and product exit criteria.
• Used Office Suite extensively for documentation, reports, and presentations.

Environment: MS-Word, MS-Excel, MS PowerPoint, MS Excel, Quality Center 10/ALM, SOAP UI, XMLs.

Confidential | Camp Hill, PA

Sr. Quality Analyst

Responsibilities:

• Collate documentation, recognize any changes and take role in ensuring that the changes are made and adequately communicated to others.
• Wrote clear, concise detailedSystem Requirements Specification (SRS) documents and user documentation in accordance to guidelines and standards of a level where developers can interpret, design and develop the application with minimum guidance.
• Scheduled a daily meeting to discuss the development-testing issues for follow-up on defect statuses.
• Designed FFBD for different functional flows scenarios.
• Met with users and stakeholders to understand the problem domain, gathered customer requirements through surveys, interviews (group and one-on-one) along with JAD sessions.
• Used HP Quality Center for storing of requirements, maintaining, execution of test cases and reporting results.
• Processing new requirements.
• Performed peer reviews with team for test case documents on QC.
• Discussing the test case coverage before and after a requirement change, and validating whether it meets the user requirements and design specifications.
• Coordinate with team to discuss deviations from FRS.
• Ensure developers understand and implement the requirements properly.
• Validated data designs using XMLs.
• Perform Gap Analysis to identify the fulfillment of business requirements.
• Provided clear concise feedback to development team on recurring errors on team basis and with aim of long-term reduction of defects found in final release.
• Participated in bug triage meetings.
• Monitor, track and regularly report test status and bug statistics to the project lead.
• Provide managers with documentation of test results and status.
• Used Office Suite extensively for documentation, reports, and presentations.

Environment: MS-Excel, MS Visio, MS-Word, MS PowerPoint, MS Excel, XML, Quality Center, XML, Windows, Microsoft Team Foundation Server.

Confidential | Milpitas, CA

Business Analyst

Responsibilities:

• Worked with the individual sub-project managers to translate requirements intoPRDs (Product Requirement Documents)for the development teams.
• Analyzed the requirements and attended change request meetings.
• Created traceability matrix for test cases and requirements. Communicated with the team members and developers throughout the process regarding requirements traceability matrix and track requirements.
• Assisted in analysis Healthcare Care Section that helped in Product development.
• Primarily involved in gathering requirements for the GUI (Graphical User Interface) screens and designing the same
• Analyzed and created workflow diagrams and presented to developers
• Review requirements, recommendations and constraints, and develop comprehensive and accurate functional specifications, Data Mapping, and process flow.
• Designed and created wire frames and process storyboards.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
• Designed the UI (web interface) mock-ups of the application.
• Conducted smoke testing for further rigorous testing.
• Prepared various lessons learnt documents.
• Documented various version controlled test documents, for easy availability and tracking.
• Review the Test Plan developed by the testing team for testing the application.
• Assist the QA personnel in the creation of Test Cases using HP Quality Center.
• Coordinate and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Review the Test Plan developed testing and validation of data requirements.
• Worked in Agile Development Methodology with daily meetings, presentations, reviews, and burn-down charts.

Environment: Quality Center, MySQL, XML.

Confidential

Business Analyst

Responsibilities:

• Worked with the individual sub-project managers to translate requirements intoPRDs (Product Requirement Documents)for the development teams.
• Assisted in analysis Back office Systems that helped in Product development.
• Primarily involved in gathering requirements for the GUI (Graphical User Interface) screens and designing the same.
• Analyzed and created workflow diagrams and presented to developers.
• Analyzed the requirements and attended change request meetings.
• Review requirements, recommendations and constraints, and develop comprehensive and accurate functional specifications, Data Mapping, and process flow.
• Created traceability matrix for test cases and requirements. Communicated with the team members and developers throughout the process regarding requirements traceability matrix and track requirements.
• Designed and created wire frames and process storyboards.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
• Designed the UI (web interface) mock-ups of the application.
• Conducted smoke testing for further rigorous testing.
• Prepared various lessons learnt documents.
• Documented various version controlled test documents, for easy availability and tracking.
• Participated in various knowledge transfer meetings to share product specifications and understandings.
• Review the Test Plan developed by the testing team for testing the application.
• Assist the QA personnel in the creation of Test Cases using HP Quality Center.
• Coordinate and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Review the Test Plan developed testing and validation of data requirements.
• Worked in Agile Development Methodology with daily meetings, presentations, reviews, and burn-down charts.

Environment: MS Word, MS PowerPoint, MS Excel.

Confidential

Quality Analyst

Responsibilities:

• As a part of the SCRUM process, performed the role of Quality Assurance Analyst.
• Reviewed the Business Requirements document with the business analyst and development team to understand the architecture and functionality of the application.
• Documented and communicated requirements, test results, test process and test standards with QA Manager.
• Authored manual test scenarios and test cases improving functional coverage.
• Ensured that all the test cases are updated to Quality Center.
• Performed manual testing of web based applications with frequently changing requirements and features.
• Designed and implemented load testing and scalability testing for the JDA POS.
• Wrote MSSQL queries to interact with the database and test/validate data.
• Tested critical bug fixes in coordination with developers.
• Responsible for Data setup for System testing.
• Conducted System and Regression testing identified application errors and interacted with developers to resolve technical issues.
• Tested system in different levels and phases such as Functional testing, GUI testing, Integration testing, and System testing.
• Executed test cases and evaluated their Pass or Fail criteria.
• Executed test cases manually. Compared and analyzed actual with expected results and reported all deviations to the appropriate individual for resolution
• Managed the work of other testers during test plan development and test execution phases to ensure proper and on-time test completion
• Implemented appropriate measurements and metrics
• Participated in regression testing after bug finding.
• Identified and documented all issues and defects to ensure application software functionality.
• Managed QA environment and setup.
• Assisted the Product Business Analyst in building strategy for functionality of a product, performed enhancements and contributed to product development.
• Managed daily assigned duties and completed them in accordance to time.
• Actively participated in daily scrum meetings, review meetings and project status meetings.
• Extensively used MS-Office tools for managing application testing like documentation, reports, and presentations.
• Three nominations for the “JDA Performer” by associates from cross - functional teams and verbal accolades on several occasions.
• Appreciation award for excellent performance and contribution towards a product feature that was completely devised and developed from India.

Environment: Quality Center, SilkCentral Test Manager, Team Track, MSSQL 2000, MS Excel, Windows, VersionOne.