SUMMARY

• Over Eight years of Professional experience in software testing.
• Experienced in Design, Development and System Testing & Implementing product with zero defect
• Experience in working in white box, black box and gray box testing.
• Excellent team player to work in conjunction with team of testers, developers and QA members in testing complex scenarios and projects and in the maintenance of Quality Standards in Projects.
• Having strong experience in Sanitytesting, Functionaltesting, Systemtesting, Compatibility testing, Retesting, Regressiontesting, Performance testing, Device testing, Mobile Application testing, User Acceptance testing.
• Expertise in analyzing Business Specifications and developTest Plans, Test CasesandTest Scriptsand execute them.
• Proficient in bothManualandAutomation Testingwith ability to manage the automation of entire testing cycles and leading the testing team.
• Experienced in different phases ofSoftware development Life cycleincluding Strategic Systems Planning Designing, Programming, Testing, Docuapplication testingmentation, andPresentation to clients and preparing customer specifications as part of software technical requirements and Customer support.
• Experience in using Automation testing Tools Quick Test Professional (QTP), Win Runner, Load Runner and Performance centre.
• Experience in Estimation of Test Effort and coordinate Test Schedule with overall Project Schedule.
• Ability to interact with developers and product analysts regarding Testing Status and Defect & Change Tracking using Quality Center.
• Extensive experience in bug tracking tools like Rally and Quality Center.
• Excellent logical and analytical abilities for understanding and developing system workflows, computing and verifying Software Metrics and well suited for communicating with both technical and non - technical professionals
• Experience in working with .Net, VBScript, XML, Java/J2EE, Visual Basic and Oracle applications.
• Good knowledge of identifying various test scenarios. Holds strong ability to handle multiple tasks and prioritize it.
• Experienced in working with software development team in resolving defects, presenting the defect status reports, resolving requirement.
• Preparation of system test logs, requirement traceability matrix (RTM), system test summary report, daily dashboard and highlight report.
• Knowledge of various processes as part of Quality assurance activities like SQA (Software Quality Audit), PCA (Physical Configuration Audit), RCA (Root Cause Analysis), PIR (Post Implementation Review) etc.
• Team managing capability.

TECHNICAL SKILLS

Operating Systems: Windows 95, 98, NT, 2000, XP, VISTA, Unix

Testing Tools: Quick Test Professional 10.0, Win Runner, Load Runner, Quality Center 11.5

Defect Tracking Tools: Bugzilla, TFS, Test Director, JIRA

Databases: Oracle, MS-Access, MS-SQL Server, Sybase

Languages: C/C++, SQL, PL/SQL, JAVA, XML, .Net, VB, Mainframes

Web Technologies: JavaScript, VB Script, XML

Methodologies: RUP, Waterfall, Software Development Life Cycle (SDLC),Agile, Scrum

Applications: Web Based, Client/Server

PROFESSIONAL EXPERIENCE

Confidential, Bothell, WA

Test Lead

Responsibilities:

• As it is initial phase of project going through various business requirement review meetings with client.
• Prepared Test Plan, Test cases based upon Business, Detail and User Requirements using Quality Center.
• Worked in Agile environment, involved in Project Effort Estimation, attended SUM and retrospection sessions.
• Involved in System Testing, Regression Testing and Integration, Functional, E2E and UAT test support.
• Reported bugs using Jira, verified fixes and closed bugs.
• Extensively involved in testing CSM module with activities like BAN creation, activate/suspend/cancel/restore subscribers, and A/R activities.
• Responsible for testing all new available Price Plans/Offers, Discounts, Promotions, Usage, PP Change, Pooling etc specific to Conversion etc.
• Involved in testing Billing module for Billing Jobs and running AR/Billing jobs for different Bill Cycles.
• Performed web testing for this application to test HTTP links in all versions of Netscape and Internet Browsers.
• Tested Billing module from operational and functional point of view using a batch scheduler (MAESTRO) and also ran all billing jobs manually.
• Written SQL queries to extract the data from Oracle database for data verification.

Environment: Amdocs Ensemble, API’s, INTERFACES, Quality Center, Java, Oracle, UNIX, Windows XP/2000, XML, TOAD, SQL PLUS, Utilized Agile/Scrum, Microsoft Project, Jira, Coded UI

Confidential, Austin, TX

Test Lead

Responsibilities:

• Involved in sprint planning, daily scrums and the business requirement review meetings with client as Agile Process.
• Involved in design and execution of test plan and cases from scratch.
• Preparation of High Level and Detailed Design documents following 21CT’s processes.
• Created and estimated User stories in Rally for each iteration.
• Tested multiple features of product, enhancement, bug fixes and releases across parallel sprints and cycles. Supported continuous integration, deployment and process improvement.
• Defect management and defect retests using Rally. Also used network fleet tools like JIRA and confluence.
• Performing Application testing on android and apple devices.
• Execution of performance script on Amazon Cloud (AWS).
• Coordination with Security Testing team to provide the required data and knowledge about the application.
• Supporting of overall Testing activities of the solution in tune with 21CT’s processes and procedures, ensure functional, integration, regression testing.
• Presenting demo to end users on the progress made on QA environment and documenting the feedback.
• Coordinate with Development, Infrastructure Support, Data Base Administration, Software Configuration Management (SCM), and various integrating middleware and backend systems for issue resolution and trouble-shooting during test execution for each of the application.
• Regular Progress and Status reporting through Daily, Weekly and Monthly Reports.
• Analyzing and Understand the software Requirement Specifications and development of Test Scenarios.
• Perform Functionaltesting, Systemtesting, Compatibility testing, Retesting, RegressionTesting, Performancetesting, on different mobilehandsets and tablet.
• Gathered valid test data for the execution of System test scripts. Debugged the application to identify and check that the scripts run smoothly.
• Bugs reporting on bug tracking tool & updating the status of the bugs.
• Involved in regular discussions with developers regarding defects
• Attending the client calls to gather project testing requirement
• Successfully handle offshore &onside recourses to gather proper documentation as per client expectation

Environment: IBM BPM, JavaScript, CSS, Rally, JIRA, Confluence, AWS, Firefox, IE 10 and 11, Safari

Confidential, Fort Wayne, IN

Test Lead

Responsibilities:

• Analyzing and Understand the software Requirement Specifications and development of Test Scenarios
• Involved in the testing on migration of applications from BTS 2006R2 to BTS 2010.
• Deploying the MSI files on BTS 2010 test environment exported from BTS 2006.
• Troubleshooting the application to make sure it is working on BTS 2010.
• Knowledge on Schemas, Maps, Orchestration, Pipelines and Adapters
• Defect tracking using quality center.

Environment: BizTalk 2010 and 2006R2, C#, MS SQL Server 2008, SAP. WCF, LOB, Quality center

Confidential, IA

Test Manager

Responsibilities:

• Involved in preparing test plans based on Business Requirements Document (BRD)
• Analyzing and Understand the software Requirement Specifications and development of Test Scenarios.
• Successfully implemented Mercury Quality Center for Test Planning, Test Case writing, Test Execution and Requirement Mapping with Test Cases.
• Analyzed application to find out which part can be automated and which can be manually tested
• Used Quick Test Professional for automating manual test cases for regression testing and for storing, execution of test cases and reporting results.
• Perform Featuretesting, Functionaltesting, Systemtesting, Compatibility testing, Retesting, RegressionTesting, Performancetesting, Loadtestingand stresstestingin different mobilehandsets and tab like apple i- phone, i-pad, i-pod, android phones, blackberry phones, Motorola tablet.
• Testingall the other functionalities which PC versions of the respective messenger have like Blocking/Unblocking a contact, adding, deleting a contact, Display of the groups etc.
• Performed Positive and Negative testing using valid and Invalid data on Development, Test Database Environments on SQL and Oracle.
• Conducted Regression testing on various builds of the application. Interaction with developers, users and management to speed up the defect resolution.
• Gathered valid test data for the execution of System test scripts. Debugged the application to identify and check that the scripts run smoothly.
• Bugs reporting on bug tracking tool & updating the status of the bugs.
• Involved in regular discussions with developers regarding defects
• Attending the client calls to gather project testing requirement
• Successfully handle offshore &onside recourses to gather proper documentation as per client expectation
• Performed Cross Browser Testing using Netscape Navigator and Internet Explorer, Mozilla, Safari.
• Performed User Acceptance Testing on behalf of End Users Confidential client’s environment.
• Participated in Project Meetings & Conducting Knowledge Sharing Sessions and Training to End Users

Environment: Quick Test Professional, Quality Center, SQL, VB Script, HTML, MS Excel, XML, MS SQL SERVER, load runner

Confidential, Chicago, IL

Sr. QA Analyst

Responsibilities:

• Involved in Requirements, Design and Test Scripts Reviews.
• Analyzed the Stories (Agile Methodology Requirements Documents) and Identified the Test Scenarios & Test Cases.
• Created the Manual Test Cases, Test Sets and executing using Quality center created the Automation Test Scripts, enhanced and executing using Quick Test Professional tool.
• Performing the Integration, System, Acceptance, Functional, Regression, Volume, Usability, Compatibility, Ad-hoc, Stress and Performance testing.
• Involving in the Defect Tracking process using Quality center. Coordinating with Developers in fixing Defects.
• Responsible for creating the Tree Structure and various Reports in Quality center.
• Involved in Cross Browser Testing using Netscape Navigator and Internet Explorer with different Browser Versions.
• Performing the Load Testing using Load Runner tool. Scheduling and Executing Load Runner Scripts using Controller and Analyzing the Results using Analysis.
• Prepared various Test Documents in addition to ensure the QA Standards using MS Office Tools.

Environment: XML, HTML, Java Script, J2EE, Struts, SQL Server, UNIX, Win XP, Netscape Navigator, Internet Explorer, Quality Center

Confidential

QA Analyst

Responsibilities:

• Developed the testing strategy, test plan and documented it for higher levels of management’s Testing Approach and Test Plan documents.
• Written Test Cases in Test Plan module of Quality Center
• Executed the test cases in the Test Lab module of Quality center
• Tested the application for Broken Links to ensure proper navigation
• Performed Functional, Regression, and Integration testing on application as per the Functional/Business requirements.
• Identified, documented and crosschecked all issues and defects on various Workstations to ensure desired quality of the business application.
• Used SharePoint for document management.
• Coordinated schedules with the test team to perform end-to-end testing of the application for every build received and reported all major errors and failures to the development lead for immediate action from their team

Environment: XML, HTML, Java Script, J2EE, Struts, SQL Server, UNIX, Win XP, Netscape Navigator, Internet Explorer, Quality Center.