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Qa Manager/ Subject Matter Expert Resume

SUMMARY

  • QA Manager/Lead wif over all 13+ Years of Experience in testing/managing of Complex Business Systems and Processes using Software Automation Testing Tools including Quick Test Pro (QTP), Oracle Apps, Microsoft Team Foundation Server, JIRA, Load Runner, Win Runner, Test Director, and HP Quality Center
  • Managed the entire QA/QC process for high visibility federal projects for prestigious agencies like NASA and SAMHSA.
  • Subject Matter Expert in Grants Management systems. Has worked heavily in projects involving the entire life cycle of grants management system.
  • Possesses Business analysis skills wif hands on experience wif gathering requirements from client and coming up wif work flows and documenting detailed use cases.
  • Possesses Business Knowledge and Work Experience in Oracle Apps Which includes Creating/Processing Payments and Generation of Remittance Advice
  • Worked Extensively On COGNOS Reports Testing. Writing and Executing Complex Queries to Validate the Data
  • Experience in Health Industry Application, Banking, Insurance Domain for Clients including Substance Abuse Mental Health Services Administration, NASA, Confidential, Medicaid for State of Michigan, Confidential, Confidential, and First Insight Corp. in their Electronic Data Interchange (EDI) Module Testing
  • Possesses Experience in System, GUI, Integration, Regression, Smoke and Functionality/Integration Testing
  • Presentation of the product to the client periodically to display progress of development work and get a final sign off at the end of each iteration.
  • Orchestrated User Acceptance testing for large group of end users spread over days, documented results and delivered summary report to the customer.
  • Hands on experience in agile methodology. Managed scrum boards/meetings on a regular basis,
  • Prepared Test Plans, Cases, and Executed Test Scripts Based on Business Requirement for the Entire Life Cycle of Projects
  • Experience wif Quality Center for Writing Test Cases, Reading and Understanding Requirements and also Defect Tracking and Analysis
  • Experience wif Defect Tracking Tools including JIRA, Microsoft TFS, Tracker, ClearQuest, Test Director, Bugzilla, and Call Tracker
  • Capable of Managing the Entire Life Cycle of Defects
  • Knowledge of Software Development Life Cycle (SDLC) including attending JAD Sessions, and providing Inputs to the Business Team by Providing LOES (Level Of Efforts)
  • Excellent Communication and Interpersonal Skills

TECHNICAL SKILLS

Test Management Tools: HP QuickTest Pro, LoadRunner, WinRunner, Test Director, HP Quality Center, Call Tracker, Bugzilla, Req trace, ClearQuest, ClearCase, Oracle Apps, SOAPUI

Databases: Oracle, MS - Access, SQL Server, DB2,Sybase

Tools/Applications: HTML / DHTML, Visual Basic 6.0, SOAPUI

Browsers & Servers: Explorer, Firefox, Safari, Google Chrome

Operating Systems: Windows 95/NT/XP/2000, Unix (PUTTY), WINDOWS 7

PROFESSIONAL EXPERIENCE

Confidential

QA Manager/ Subject Matter Expert

Responsibilities:

  • Managed the entire testing process for Common Data Platform which included writing up the test plan, writing and execution of test cases at different phases, regression suites etc.
  • Heavily participated in all business analysis meetings/JAD sessions at the client side, gathered requirements for complex modules and documented them as use cases /requirements documents which were deliverables to the customer.
  • Managed a group of testers and was responsible for task assignments to get testing milestones accomplished in a timely manner. Used Trello board and Slack for task management and communication.
  • Mentored junior/new team members on a regular basis helping them to be excellent in their test case/testing/BA deliverables.
  • Managed resources and staffed them for End-to End testing at different phases of the project
  • Hands on testing of the product to ensure quality is not maintained at all times. Some of the testing included interface wif third party (batch upload) and complex technical noledge to build test files in specific format. Worked wif the development team to accomplish successful testing of these complex functionality.
  • Validated Bugs/Defects entered by testers periodically to ensure they are valid and assigned to the development team.
  • Worked as a liaison between customer and the development team for any business related clarifications.
  • Data migration was complex in CDP as data source were three different legacy system wif different data structures. Data migration testing was completed wif 99 percent accuracy.
  • Worked closely wif the UI team to give user interface inputs.
  • Conducted Back-End Testing in Oracle SQL Server and Black Box Testing Relying on the System Requirements and Specifications
  • Scheduled System Deployments into Production and Managed the Release Cycle
  • Ensured all Deployment is Unit Tested, Peer Reviewed, and Tested in Lower Environments to Complete the Cycle and tan push into Production Environment
  • Prepared Release Notes for Each Deployment and Uploaded it into the Share Point, which is used as a Central Location for all Documentation
  • Prepared bi-monthly Status Report for the test team.
  • 508 Compliance testing coordination wif the 3rd party who performed the testing and provided us wif results.
  • Ensured all test execution including UAT was completed in different browsers. Browser stack was used to simulate lower versions of browser.

BA/QA/Project Management Lead

Confidential

Responsibilities:

  • Dealt wif Project Management and Client Deliverables on a Day to Day Basis
  • Conducted Back-End Testing in Oracle SQL Server and Black Box Testing Relying on the System Requirements and Specifications
  • Scheduled System Deployments into Production and Managed the Release Cycle
  • Ensured all Deployment is Unit Tested, Peer Reviewed, and Tested In Lower Environments to Complete the Cycle and tan push into Production Environment
  • Prepared Release Notes For Each Deployment and Uploaded it into the Share Point, which is used as a Central Location For all Documentation
  • Prepared Weekly Status Report for the Entire Client Facing Team
  • Allocated Tasks for All Systems to the Developers and Ensure they are completed in a Timely Manner
  • Wrote Proposals for New Projects and Re-Competes
  • Attended JADs and Was a Part of the Core Team to Gather/Analyze Requirements from Client
  • Prepared Statement of Work for Earth Science Technology Office and Applied Sciences Home Page Redesign
  • Conducted System, Functional, and Technical System Testing
  • Served as a Point of Contact for Customer Emails, Questions, and Clarifications
  • Gave Detailed Work Flow of the System to Other Team Members on a Regular Basis
  • Worked wif NASA (Client) and Suggested Solution After Doing Research /Analysis
  • Mentored Junior Team Member to Write Test Cases, cover all Possible Scenarios, and Test the Applications
  • Maintained Test Cases in the Repository
  • Served as the Internal Auditor for the Organization for CMMI Audits
  • Wrote and Maintained all Client Deliverable Documents including Design Documents and Progress Summaries for Projects
  • Provided Status Reports to Client Based on Progress of Project
  • Determined a Build Schedule for Each Application and Ensuring Seamless Production Deployment
  • Conducted Verification/Validation in System, Functional, and Technical Testing of Systems to Ensure the Build Released in Production Successfully
  • Maintained JIRA over the Defect Life Cycle
  • Created Versions of Releases in JIRA, Planning and Tying Issues for the Release and Scheduling it
  • Respond to Client Emails Answering there Questions and serving as the Main POC
  • Allocated Tasks to all Members and Ensured work is Assigned and Completed in a Timely Manner
  • Conducted Weekly Status Update from Team Members and Ensured Work is Completed in a Timely Manner
  • Provided Unbroken Support for Testing in all the Seven Different Applications
  • Worked as a User Experience Lead to Provide Feedback for Better User Experience
  • Worked on 508 Compliance for Public Facing Sites to Cater to the Needs of Federal Government

Confidential

Sr. QA Tester

Responsibilities:

  • Conducted System, Functional, and Technical Testing of different Systems
  • Prepared Test Cases based on Business and Functional Requirements for the AUCTIONS Matching the Wire Frames and SDD
  • Tested products of the Auctions like Auction Manager, Form 175, Bidding System, WRV, etc.
  • Tested Auctions by taking an Auction through the Full Cycle and Reporting Defects
  • Supported Mock Auctions before the Real Auctions start to ensure an excellent Product for the end user
  • Reported Defects / Issues Immediately
  • Tested Complex Reports by matching Data from the Database wif the Front-End
  • Generated Test Plans, Cases, and Steps for Manual Testing through HP Quality Center
  • Prepared Standard Operating Procedures for the Test Team which is used as a Guideline for Manual Testing
  • Attended Test Case Review Meetings to validate the Test Cases against Requirements
  • Attended Training Sessions on Drupal, JIRA integration wif HP Quality Center

Confidential

Sr. QA Tester

Responsibilities:

  • Prepared System, Functional, and Technical Requirements
  • Prepared Test Cases based on Business and Functional requirements for the CHAMPS matching the Wire Frames and DSDD
  • Tested Concurrent Programs wif Oracle Financials for Financial Services (Internal Balancing, Audits, Gross Adjustments) Module
  • Tested Complex Programs wif multiple Business Rules like Calculation of Interests on Receivables, Netting Processes, splitting Adjudicated Claims, and Remittance Advice
  • Tested the Data coming over from Claims to Financial System using the Database and ensured that Data being Populated in various Tables are as per the Business Rules
  • Validated the Data before any process has been run in the Claims Database
  • Conducted Data Validation after each Process Completed
  • Tested Complex Cognos Reports by matching Data from the Database wif the Front-End
  • Tested Db2Db Jobs which move Data across different Modules to conduct End-to-End Scenarios for Complex Functionalities
  • Generated Test Plans, Cases, and Steps for Manual Testing through ReqTrace
  • Participated in Regular Functional meetings to Validate the Application Design against the Test Cases and made suggestions to deliver the best Product to the State
  • Attended Test Case Review Meetings to Validate the Test Cases against Requirements
  • Tested DOC1 Aggressively for the Correspondence Module before they are Integrated to the CHAMPS System
  • Attended Regular bi-monthly Iteration Meetings for Demo of Iteration Development and produce the Test Report wif the various Test Findings
  • Attended MRD Review Meetings for Future Enhancements
  • Extensively Wrote and Executed Pl/SQL Queries (DDL, DML) to validate Data using TOAD
  • Understood Data Mapping and Writing SQL Queries to validate Cognos Reports (Data matching Front-End wif Back-End)
  • Conducted Positive and Negative Testing on the CHAMPS Application
  • Conducted Data-Driven, Functional, GUI, Black Box, and Regression Testing Manually
  • Worked on Deployments performing thorough Regression and conducted Look and Feel Testing for GUI
  • Prepared Regression Suites
  • Logged Functional and Documentation Defects in Clear Quest and Tracking them on a Regular Basis
  • Experience wif usage of Clear Case for Accessing various Documents
  • Created Test Data in TEST Environment to reproduce its Results in Test Environments

Confidential

Sr. QA Tester

Responsibilities:

  • Prepared System, Functional, and Technical Requirements
  • Prepared Test Cases based on Business and Functional Requirements for the Image Café matching the Wire Frames
  • Generated Test Plans, Cases, and Steps for Manual Testing through TestDirector
  • Participated in JAD, Functional Walk-through to Validate the Application Design against the Test Cases
  • Attended Test Case Review Meetings to Validate the Test Cases against Requirements
  • Attended MRD Review Meetings for Future Releases
  • Wrote and Executed Pl/SQL Queries (DDL, DML) to Validate Data in TOAD
  • Conducted Positive and Negative Testing on the Image Café Application
  • Conducted Data-driven, Functional, GUI, Black Box, and Regression testing manually
  • Carried out UNIX Testing in PUTTY to validate Files at the Server Side and Defect Tracking and Solving wif the Development Team
  • Worked on Deployments thorough Regression
  • Prepared Regression Suites

Confidential

Sr. QA Tester

Responsibilities:

  • Analyzed the User/Business Requirements (BRS), System Development Specification (SDS), Functional Requirements Specifications (FRS), and Use Case System Documents
  • Generated Test Plans, Cases, and Steps for Manual Testing through TestDirector
  • Conducted Black-Box Testing, Functionality, GUI, Regression Testing for the entire Application in a Team Environment
  • Tested the Life Cycle of Document Creation for different types of Documents
  • Checked Broken Links and Expired Links
  • Developed Automated Scripts using QuickTest Pro (QTP) for conducting Regression Testing
  • Used Recovery Scenario Manager for capturing Errors and also Programmed it to do Specific Tasks in Case of Error
  • Compared Actual & Expected Results using Multiple Checkpoints like GUI, Text, Bitmap & Database
  • Conducted Performance Testing (Volume and Stress) using LoadRunner
  • Programmed for Fixed number of users at a Fixed Interval of Time
  • Analyzed of Test Reports in LoadRunner and prepared Analysis Documents in MS Word for the Development Team
  • Extensively used SQL Scripts/Queries for Data Verification at the Back-end
  • Used TestDirector for Bug Reporting and Tracking of Defect

Confidential

QA Tester

Responsibilities:

  • Worked on the EDI (Electronic Data Interchange) Module in Confidential
  • Wrote Test Cases in XL Sheet and Implemented Test Cases Manually
  • Checked Functionality of all GUI Objects in File Maker Pro by Manual Testing Methodologies
  • Also Tested Clients in User Acceptance Mode and Reported their Difficulties
  • Conducted Several Testing of the Executable File at the Customers End
  • Conducted Manual Testing on the EDI.ini File, xmitcsript at the Server and Checked whether the Files were being Hosted by the Server and worked on the Workstations
  • Reported bugs in Bugzilla
  • Conducted Black-Box, Functionality, GUI, and Regression Testing for the entire Application, for various Builds in a Team Environment
  • Tested the Life Cycle of Document Creation for different Types of Documents
  • Involved in Manual Testing for Designed Screens
  • Reviewed Business Requirement Documents and the Technical Specifications
  • Wrote and Executed Test Cases wif Test Data
  • Created the Regression Test Cases and Automated them for the purpose of Regression Testing
  • Updated the Release Phase Document wif necessary Information to Prepare Test Data
  • Participated in Walkthrough and Defect Report Meetings Periodically
  • Conducted Defect Reporting and Tracking in Call Tracker
  • Prepared and Presented Weekly Reports on the Status of the Project

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