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Qa Analyst Resume

Atlanta, GA

SUMMARY

  • Over 8+ of experience in Quality Assurance and software testing Banking, Healthcare, Retail, Insurance, Airline Domains.
  • Extensive work experience on Functionality Testing, GUI Testing, Regression Testing, Integration Testing, System Testing, User Acceptance Testing, Black Box testing and Back End testing
  • Quality Assurance Analyst wif 8 years of experience in Software Testing in teh areas of Client/Server, Web applications and Data warehousing under Windows and UNIX environments.
  • Experience in various Informatica techniques and implemented Informatica Mappings using data Multi File System (MFS) techniques.
  • Expertise in Software Development Life Cycle process (SDLC) and Quality Assurance Life Cycle (QALC) including Business Analysis, System Design and Testing.
  • Experienced in developing Test Plan, Test Cases and Test Scripts, using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities
  • Performed Manual and Automated Testing on both Client - Server and Web-based applications
  • Experienced in All aspects of QA, QA methodology, and teh SDLC. Highly proficient wif HP ALM, Quality Center 11.0, QTP11.0 and UFT 11.5.
  • Strong noledge of Software Development Life Cycle (SDLC) and Test Methodologies from project definition to post-deployment documentation
  • Experience in Writing Test Plans, Test Cases, Test Strategy, Traceability Matrix and Test Reports for both manual and automated testing for UAT testing.
  • Excellent skills in automated test tool Quick Test Professional (QTP), QA Wizard, Cucumber, Soap UI and Web metrics.
  • Expertise in problem solving and bug tracking using bug tracking Tool Quality Centre.
  • Excellent understanding of Software development Life Cycle (SDLC) and Test Methodologies from project definition to post-deployment documentation.
  • Good experience performing Database Testing using SQL Queries and procedures.
  • Excellent experience performing Black Box, Ad-Hoc, Integration, Functional, User Acceptance Testing, System, Exploratory testing, Cross browser testing, Database testing, Smoke, UAT and Regression Testing.
  • Expertise wif Mobile testing on Blackberry, iPhone and Android.
  • Expertise in both Manual and Automation testing.
  • Experience working on Windows and Linux OS.
  • Ability to handle multiple tasks and Projects and work independently as well as in a team. Excellent Mentor to my team members.
  • Expertise in performing Database testing using ORACLE 8i, MS SQL Server, Hyperion and MS Access.
  • Experience in analyzing test result and submitting teh bugs using Bug Tracking tool Quality Center (QC) and Team Foundation Server (TFS).
  • Experienced in handling defect management using Microsoft Test Manager (MTM)
  • Strong experience in Microsoft Team Foundation Server (TFS)
  • Good noledge on financial instruments (Equities, Debt, credit, mortgage and Options) and Mutual Funds.
  • Experience working wifin Waterfall and Agile SDLC methodologies.
  • Working noledge of scripting using VB Script.
  • Experience managing on-site and off-shore resources.
  • Expertise working wif Microsoft Project, word, Excel, Visio, PowerPoint.
  • Experience in writing SQL queries, Analysis of Defect Severity, Defect Tracking Defect Reporting in Quality Center
  • Quick learner, Self-motivated, Strong Analytical skills and a great Team Player

TECHNICAL SKILLS

Testing Tools: QuickTestPro9/9.5, TestDirector8.0, Quality Center … Winrunner7.0, LoadRunner 9.5

Platforms: MS-DOS, Windows … UNIX

Languages: C, C++, VB Script, TSL, Visual Basic, .Net, SQL, PL/SQL

Internet Technologies: VBScript, JavaScript, XML, HTML

Database Technologies: Oracle 8i/9i, MS-SQL Server 2000, WinSQL 6.0

Others: MS-Word, MS Excel, MS-PowerPoint

PROFESSIONAL EXPERIENCE

Confidential - Atlanta, GA

QA Analyst

Responsibilities:

  • Created Test plans, managed team members, assigned tasks and conducted meetings.
  • Actively involved in all stages of STLC (Software Testing Life Cycle).
  • Tested teh Mobile Device Manager (AirWatch's MDM) functionality for Builds.
  • Involved in Mobile Computing testing wif iPhone and Android Essentials including cross-browser testing.
  • Created and maintained test plan, test cases and automation test documents.
  • Involved in Functional and Regression testing
  • Identified test cases after going through teh documents provided and developed systematic procedure for each test case and reviewed teh test cases.
  • Extensively involved in all phases of SDLC (Software development Life cycle) and follows Agile methodology.
  • Involved in extensive DATA validation using SQL queries and back-end testing
  • Maintained Traceability Matrix to track teh requirements to teh test cases to ensure complete test coverage in teh Quality Center.
  • Perform mobile testing on various mobile devices such as IPhone, HTC droid and Dell Streak.
  • Performed root cause analysis regarding any bugs/issues found during mobile testing
  • Developed Test Scripts for Regression testing using QTP/UFT Descriptive Programming.
  • Used VBScripts in QTP/UFT to access webpage script variables.
  • Used SQL for Querying teh Oracle database
  • Used Quality Center/ALM for Requirement Gathering and Test Case, Test Case Execution and Defect Tracking
  • Developed test cases for function, system, regression, end-to-end Testing, and UAT testing.
  • Used Quality Center/ALM for writing test cases and linking them to functional specs.
  • Used checkpoints to check teh functionality in QTP.
  • Executed appropriate tests (some manually and some in QTP) to ensure teh application and integrating systems perform to teh expected specifications and analyzed test results.
  • Automated all regression tests scripts using QTP
  • Open and Track defects using Quality Center. Also worked as Defect Co-coordinator.
  • Performed manual testing for teh web UI functionality of teh application on desktop (cross-browser) as well as on mobile devices.
  • Executed test cases and documented defects using Quality Center/ALM.
  • Participated in various meetings and discussed enhancement and modification
  • Participated in daily meetings to discuss defects, issues and risks of project
  • Parameterized teh scripts in QTP/UFT to run teh scripts for multiple sets of data on multiple environments. Updated all automated scripts wif appropriate comments as per testing standard.
  • Executed teh QTP automated test scripts, verified and reported teh results.
  • Organized and participated in final walk throws wif customers.
  • Performed Defect Management in HP Quality Center and prepared Test Summary Report and product defect metrics
  • Organized and participated in triage for defect resolution and conflicts during system test.
  • Provided risk analysis of teh system test defects to teh management and halped to prioritize issues.

Environment: SoapUI, Windows NT/XP, C#.Net, T-SQL, SQL Server 2008, Agile, HP QTP /UFT, HP Quality Center/ALM, Oracle 11g, iPhone, iPad, Perfecto Mobile, IOS, Blackberry OS, Android OS, SharePoint, PL/SQL, Toad, VBScript

Confidential - San Francisco, CA

QA Tester

Responsibilities:

  • Involved in functionality, GUI and performance requirements of teh application under test using multiple browsers such as netscape navigator and microsoft explorer on multiple platforms.
  • Use(TFS) TeamFoundationServerto create user stories, time expended and generate reports and statistics
  • Conducted regression testing, identified software errors and interacted wif developers to resolve technical issues.
  • Tested and coordinated mobile applications in both Native and Web environments and validated teh mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, IPhone SDK etc.
  • Involved in using asset liability management (ALM) tool to manage interest rate risk and liquidity risks for teh financial systems.
  • Analyzed user requirement document and developed test plan, which includes test objectives, test strategies, test environment, test priorities and test cases.
  • Involved in work on wealth management system for wifin mortgage application for teh customers.
  • Performed end user testing before teh Build is released for actual real time implementation.
  • Involved in functional, integration, regression, user acceptance, gui and stress testing.
  • Involved in writing various test scripts on different scenarios to run tests.
  • Created and maintained reusable Actions in Device anywhere for mobile application.
  • Investigated software bugs and interacted wif Dev team to resolve bug issues using MTM
  • Effectively involve in logging bugs, reviewing solved bugs and analyzing test result using MTM
  • Involved in testing teh customer equity shares online.
  • Involved in testing teh derivatives of markets statistics for internationally.
  • Responsibilities included interaction wif subject matter expert, and preparation of test plan, which specifies testing overview, testing approach, testing strategy, roles and responsibilities, and scope of testing.
  • Involved in testing teh liquidity management for trade stocks and bonds.
  • Back end testing was done to verify and validate data using SQL.
  • Involved in testing teh company and Individual reports generated by crystal reports.
  • Document test plans, test cases, test procedures, and test scripts using(TFS) TeamFoundationServer, ensuring that test plans contain a reusable test case
  • Managing teh Change Requests and verifying in teh TFS and assigning them to respective Dev team members
  • Involved in testing teh customer account validations online.
  • Involved in testing teh fixed income transactions online.
  • Involved in testing teh compliance as per business requirements.
  • Involved in testing teh amount of teh funds contributed owners retained earnings and shareholders equities.
  • Involved in testing teh trading, equities and stocks for teh company.
  • Prepared accurate and detailed requirement specifications documents and functional specification documents for developing variousmobileappsand for transferring teh CRM project to teh client’s internal IT team.
  • Involved in teh weekly status update wif teh Manager and project leader.
  • Involved in Bug tracking and reporting wif PVCS tracker and Quality Center.
  • Prepared pre-conditioned data for testing of teh application.
  • Extensively used SQL for interaction wif teh oracle database.
  • Designed data for interpreting negative/positive results.
  • Summarize test results in formula test analysis reports according to teh documentation standards.

Environment: JAVA, ASP.NET, VB.NET, XML Web Services, HTML, TFS (Team Foundation Server), VB, XML, Crystal Reports 8.0, FIX, HTTP, SQL, Oracle 9i, PVCS Tracker 7.5.2.0, Quality Center 8.2 MS Excel, MS Word, MS PowerPoint, MTM(Microsoft Test Manager), Windows NT and Windows XP Professional.

Confidential - Harrisburg, PA

QA Analyst

Responsibilities:

  • Reviewed Client Requirements, Use Cases, Mock-ups, and High Level and Low level Design documents.
  • Followed SCRUM methodology and attended daily scrum meetings to get an update on defect fix.
  • Reviewed Technical specifications, and Data design documents for data changes.
  • Worked on modules related to Claims, Providers, & Contracts and worked wif Claims attributes, Provider attributes, enabling EOB & Remittance rules associated wif Provider configuration process in Facets.
  • Strong working experience in teh Data Analysis, Design, Development, Implementation and Testing of Data Warehousing using Data Conversions, Data Extraction, Data Transformation and Data Loading (ETL)
  • Worked wif providers and Medicare or Medicaid entities to validate EDI transaction sets or Internet portals.
  • Involved in Mobile Computing testing wif iPhone and Android Essentials including cross-browser testing.
  • Perform mobile testing on various mobile devices such as Iphone, HTC droid and Dell Streak.
  • Responsible for gathering requirements, design and develop data warehousing ETL solutions and delivery reports
  • Worked wif ETL group for understating mappings for dimensions and facts
  • Installed and used “Emulator” to perform mobile test execution for Iphone, HTC droid and Dell Streak.
  • Involved in testing HIPAA EDI Transactions and mainly focused on 837 and 835.
  • Validating functionalities and layouts of interfaces such complex as: claim entry and case record screens.
  • Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting teh test results
  • Worked on various EDI X12 transaction sets such as 270/271, 276/277, 835,837 etc.
  • Performed root cause analysis regarding any bugs/issues found during mobile testing to find out SDK (Software Development Kit) classes causing teh defect.
  • Prepared test cases for Healthcare Eligibility Benefit Inquiry and Response.
  • Involved in Processing 837 Healthcare Claims (Institutional and Professional) and 276 Health Care Claim Status request.
  • Validated Healthcare claim status request and response reports.
  • Tested various functionality like Membership& Eligibility, Claims Processing and Payment, Provider credentialing and Benefits Packages in Facets.
  • Developed Test Strategy, Test Plans, and Test Cases based on requirements, technical and design specifications.
  • Tested and coordinated mobile applications in both Native and Web environments and validated teh mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, IPhone SDK etc.
  • Worked closely wif development and project teams to understand teh technical challenges and higher risk components and interfaces which need highly focused testing to ensure quality objectives are met.
  • Used descriptive programming to overcome some object identification issues.
  • Reviewed existing QTP Test Scripts, and modified as required for new changes.
  • Developed teh Data-driven automation framework using QTP and customized coding using VB Script.
  • Involved in code change control process, configuration management, and release management.
  • Identified Regression Test Cases for each release based on changes and performed Regression Testing.
  • Used Quality Center for Test Case development and test execution status tracking.
  • Populated projects in Quality Center wif requirements, test cases, automation scripts and defects.
  • Categorized bugs based on teh severity and interacted wif developers to resolve them.
  • Used Quality Center for defect reporting and tracking, and generated documents and reports for further analysis.
  • Created VUser scripts in VUGen to perform business process by multiple VUsers on application.
  • Designed Load runner scenarios using Load runner to perform Stress Test.
  • Using Load runner analyzed teh response times of teh business transactions under different loads.
  • Sign-off each test verifying teh system meets teh stated acceptance criteria.
  • Coordinated wif Client for all QA Testing tasks, activities and test status.

Environment: Quick Test Professional, ETL, Load Runner, Quality Center, .Net, MS SQL Server 2005, Windows XP, SVN, Facets

Confidential - Florham Park, NJ

Quality Analyst

Responsibilities:

  • Participated in Kick off meetings and Walk through meetings wif Development, Business and other QA Teams.
  • Responsible for testing web services both on teh back end and also teh consumers of teh web services.
  • Developed detailed Master Test Plan, Impact analysis document and prepared effort estimations.
  • Worked closely wif project manager in teh Planning, Test Strategy and Test Approach.
  • Successfully handled various P&C Insurance projects like Auto Rate Redesign, Home Rate Redesign, Customer Billing Output, Earthquake Transition, EDI Lien holders and Dwelling Fire Rate Change 2010.
  • Handled various P&C Insurance Modules like Policy, Billing, Document Solutions, Claims, and WIP etc.
  • Creating Module level Testing schedules and resource planning.
  • Worked on PeopleSoft Applications (HCM 9.1) for maintaining teh data of Users, Suppliers and Administrators.
  • Created and executed test cases for GUI testing, Integration testing, and System testing.
  • Expertise in performing batch testing by executing batch jobs for Billing, Output in UNIX.
  • Preparation of Execution Tracker, which will be halpful in sending teh daily status report and weekly status report of Test Cases Execution.
  • Functionally validated Web Services delivered in SOAP XML format as provided in specification document
  • Prepared automated scripts for Maintenance and Regression testing using QTP.
  • Validated teh Web Services (SOAP) both Request and Respond Messages.
  • Developed Web Services scripts for a Web Service call sing SOAP UI
  • Preparation of Test Summary Report, which will finalize teh decision as GO or NO GO of teh product to LIVE.
  • Developed teh test scripts using Rational Functional Tester to verify teh performance based requirements for a web application.
  • Expertise in executing test cases in Mainframes via CICS and TSO
  • Expertise in executing SQL queries in DB2 to extract production data for retesting production defect fixes in test environment
  • Developed Web Services scripts for a Web Service call sing SOAP UI
  • Expertise in Test Management using Quality Center, RQM, Execution and reporting teh results.
  • Ran SQL queries in DB2 for extracting teh production policies.
  • Conducted boot camp training related to teh project to teh new ELT's (Entry Level Trainees).
  • Developed PMS Video Files using SNAG IT tool, which has been marked as a training material for Mainframes Application across teh vertical.
  • Responsible for testing backward compatibility on various proxies of web services
  • Hands on experience in modifying and running teh test scripts already existed for requirement changes using QTP 9.5.
  • Hands on experience in raising defects using Quality Center.

Environment: Internet Explorer 6.0, Windows 2000/XP, Mainframes, QTP, RFT, Quality Center 9.5.

Confidential - Westborough, MA

QA Tester

Responsibilities:

  • Test Strategy and Test planning.
  • Providing end to end testing services for teh Ecommerce web application.
  • Invoved in QA Docs (Test Plan, Scenarios, RTM, Test Case Design), Peer Reviews, Test Case Execution, analyzing teh results of scripts, interaction wif developers in fixing teh errors by having Defect Triage meetings also has sound working experience wif various cross functional teams.
  • Good experience in effort estimation and risk mitigation planning.
  • Involved in Cross browser testing and different environment on every build given.
  • Provided test team status reports on weekly basis to teh project manager.
  • Involved in manual and automated testing.
  • Actively participated Agile and scrum meetings, review and developed test scenarios.
  • Responsible for conducting Functional, Integration, Regression, and UAT testing of CRM’s Relationship Value Management Applications.
  • Involved in UAT testing for migrating teh data.
  • Successfully implemented teh End2End testing and UAT (User acceptance testing)
  • Entered bugs in HP Quality Center, verified bug fixes and performed end to end testing.
  • Followed Agile Methodology to emphasize on real time communication over written documentation.
  • Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during teh releases and interacted wif teh developers to resolve any technical issues
  • Tested SOA processesand methodologies used to deliver Customer order application, New Web Application and Finance application for quality standards interface to meet customer expectation.
  • Used Quality Center bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
  • Responsible for teh QA test preparation, execution and reporting
  • Monitoring over all testing process, allocate work to teh team and track teh team's activities. Testing effort estimation and work distribution among teh test team members
  • Defect Analysis & Prevention.
  • Support Testing Process Activities.
  • Performance Testing using JMETER and monitoring at basic level.
  • Worked wif Proxy recording to create automatically JMeter scripts for execution.
  • Developed function to verify service response and capturing it in xml files.
  • Tracked bug reporting using JIRA.
  • Involved in Negative Testing.
  • Daily monitoring activities of ATG BCC agents, production instances.
  • Batch Price file updates on teh products
  • Used Quality Center bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
  • Edited QTP scripts to include Check points, Expression values, Keywords, Parameterization etc.
  • Followed teh Agile Methodology to emphasize on real time communication over written documentation.
  • Creative changes to teh site
  • Verification of all teh above changes.
  • Reporting & Escalations.

Environment: ATG Technology, Java, J2EE (JSP, servlets, JDBC) and build scripts, eclipse 3.0, SQL Server, win CVS, Radar, Test Link, Apache web servers

Confidential, Newark, NJ

QA analyst

Responsibilities:

  • Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout teh STLC.
  • Provided test team status reports on weekly basis to teh project manager.
  • Involved in manual and automated testing.
  • Actively participated Agile and scrum meetings, review and developed test scenarios.
  • Responsible for conducting Functional, Integration, Regression, UAT testing of CRM’s Relationship Value Management Applications.
  • Involved in UAT testing for migrating teh data.
  • Successfully implemented teh End2End testing and UAT (User acceptance testing)
  • Followed Agile Methodology to emphasize on real time communication over written documentation.
  • Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during teh releases and interacted wif teh developers to resolve any technical issues
  • Identify, Manage and Resolve teh bugs/defects found during test execution through Defects module of Quality Center.
  • Tested SOA processesand methodologies used to deliver Customer order application, New Web Application and Finance application for quality standards interface to meet customer expectation.
  • Involved in validating SOAP XML specifications as per teh standards.
  • Involved in system & API testing for different modules
  • Reviewed extensive SQL Queries wif complex multi-table joins and nested queries.
  • Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
  • Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on teh oracle database.

Environment: Windows, Quality Center, SQL, MS SQL Server, Java, SQL, MS Excel, MS Word, MS Project, MS Office

Confidential, Burbank, CA

QA Analyst

Responsibilities:

  • Developed Test Plans, Test Cases to test teh Screens and workflows for Quality Assurance.
  • Involved in Cross platform and cross-browser functional, integration, and regression testing
  • Demonstrated QA Test Plan wif cross-functional team to approve business logic and baseline document
  • Responsible for back-end testing/database testing, which was done using SQL queries.
  • Involved in preparing teh Automation Design document and framework wif teh automation team through BPT module of Quality Center
  • Analyzed Ecommerce needs and recommended web site structure and basic design guidelines
  • Performed Functional/Regression testing during teh various phases of teh application and analyzed teh results using QTP.
  • Set-up, co-ordinate & conduct system & UAT testing wif Business Analysts and end-field users after teh applications were all set.
  • Edited regression test scripts by using various features of QTP such as Checkpoints, Expression, Output values, Split actions, reusable functions etc.
  • Involved performing end to end testing of Ecommerce applications
  • Created and executed Unix/Linux Scripting to automate teh QA & Database Functions
  • Reviewed extensive SQL Queries wif complex multi-table joins and nested queries.
  • Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration
  • Performed Database testing using SQL queries
  • Performed Positive and Negative testing and End User Testing.
  • Generated automated test scripts for regression and stress testing in Windows platform.
  • Generated data driven scripts for multi user access for product information module, using teh Data pool.
  • Responsible for generating weekly status report.
  • Performed validation tests to ensure that teh developed functionality meets teh
  • Specifications Prior to UAT testing.
  • Developed test procedures for teh role based validations.

Environment: HTML/DHTML, VB, MS Office, Sybase, SQL, Unix/Linux, Quality Center, Windows.

Confidential, Oakbrook, IL

QA Analyst

Responsibilities:

  • Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, capturing Test Results and capturing and resolving Test Anomalies.
  • Performed configuration/ compatibility and user interface testing manually.
  • Developing Test Plans, Designing and Reviewing Test Cases for Functional andRegressionTesting.
  • Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to teh organization
  • Exported Manual test cases into Quality Center and maintained teh same in teh Test Plan module
  • Performed test case assignments in Test Lab modules of Quality Center.
  • Conducted GUI/Usability Testing and Black Box Testing according to specifications.
  • Involved in writing complex SQL queries to check teh data integrity
  • Created test cases manually to perform different types of testing such as positive/negative, functional/regression, interface, batch testing, screen navigational testing, smoke/sanity testing, exploratory testing or Backend testing
  • Wrote complex SQL scripts for Backend testing and Frontend Data validations
  • Used various aggregate functions through SQL queries in order to validate teh data load in order to perform Backend Testing.
  • Participated in conducting System testing and End to End testing manually.
  • Extensive UAT Testing Manually.
  • Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on teh oracle database
  • Developed test scripts for teh test cases in QTP for functional and regression testing.
  • Identified, analyzed, and documented defects, errors, and inconsistencies in teh application using Quality Center.
  • Reported defects according to Defect Life Cycle.
  • Created and Maintained Test Matrix and Requirement Traceability Matrix.

Environment: Quality Center, Oracle, Toad, QTP, C#, XML, .Net, etc.

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