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Senior Software Quality Assurance Analyst Resume

Chicago, IL

SUMMARY

  • Project Lead/Sr. Software QA Analyst wif experience in an Agile & SDLC environment, including defining teh test strategy and approach, provide quality assurance leadership, and responsible for ensuring product quality. Proven track record of success building, leading, and managing a functional and technical QA team wif a strong sense of quality ownership and feature advocation.
  • Provided leadership and expertise by strategic thinking and planning throughout teh entire QA lifecycle, ensuring teh success of teh team's manual and automation efforts.
  • Also, provided regular direction, mentorship, and coaching to QA team members. Hands - on experience wif full system development lifecycle, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault-free audits.
  • Qualifications include 11 years of software testing experience in Brokerage, Investments, Mobile, Online, Telecommunication, Point of Sale and ecommerce applications.
  • Backed by strong credentials includes a Post Graduate diploma in computer science and a diploma in multimedia.

TECHNICAL SKILLS

Operating Systems: Windows95/98/NT 4.0/2000/2003 ,Windows XP/Vista/7/8/8.1, MS DOS 6.22, HP UNIX 10.20, Linux, Apple OS, Blackberry OS, Android OS, Solaris OS

Languages: Familiar wif C, C++, Java, VB, SQL, HTML, XML, COBOL, FORTRAN, Shell Scripting, TSL, JSP, and J2EE, .net and EJB.

Database: MS Access, Oracle7.x./8.0.6/9.01, DB2, Sybase, SQL Servers, Mainframe, DB2

Software Tools: MS Office2000, MS Project 2000, Exceed 7.0, MSVisio, Telnet, Internet Explorer, Netscape Communicator, Fire Fox, Stronghold on Apache Web Server, MS Office, Office 2000, Web Logic, Toad, TSYS, PEGA, FTP, SFTP, TCP/IP

Testing Tools: HP Quality Center, QTP, Load Runner, Win Runner 6/7.0/7.6, 6.5/8, QARun, QALoad, QA Director Rational Robot, Clear Quest, JIRA, Firebug, Omnibug, Cookie Manager, Confluence, WAT, JAWS, SoapUI

PROFESSIONAL EXPERIENCE

Confidential

Senior Software Quality Assurance Analyst

Responsibilities:

  • Participate in project initiation meetings and provide input.
  • Provide estimates, ROM and Charter
  • Participate in business and system requirements review sessions.
  • Develop test Strategy and test plan, review wif all stake holders to seek approval.
  • Assign tasks for testers.
  • Review development of test scenarios, test cases and supervise participate in execution to uncover, identify and document software problems and their causes.
  • Schedule daily defect triage meeting to discuss issues, provide clarification, fixes and code drops wif development team and SME’s
  • Prepare daily QA status/progress report and provide QA status update in daily standup meeting
  • Arrange review of all open defects wif business, product and operation to determine product quality and release readiness.
  • Provide QA signoff on completion of BAT, PAT, Fallback, Fall Forward, Implementation on meeting teh approved exit criteria.
  • Review and provide list of all known defects to operations at signoff.
  • Ensure all artifacts are documented as per QA department standards for teh purpose of fault free audit.
  • Participate in lessons learned session and provide input.
  • After warranty prepare project closure report.

Confidential

Senior Software Quality Assurance Analyst

Responsibilities:

  • Identify test requirements by analyzing functional requirements, system specification and design specification documents.
  • Provide estimates, ROM and Charter
  • Develop teh Test Case documents according to teh Master Test Plan
  • Walkthrough teh QA Test Cases and teh QA Test Plan wif teh QA Team prior to execution
  • Execute test cases to test new technologies/system functionality of simple to high complexity to ensure business acceptance, user acceptance and system integration
  • Document actual test results and responsible for teh end-to-end tracking of all issues found
  • Walkthrough teh QA Test Results wif teh QA Team and communicate status to stake holders
  • Assist in defect investigation and escalation to QA Lead
  • Provide backup to other QA testing projects as required
  • Provide teh QA automation team wif application functionality workflow
  • TEMPEffectively communicate and build rapport wif team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close
  • Facilitate group meetings for information gathering and problem solving
  • Resolve minor conflicts/issues and escalates others as appropriate
  • Test applications thoroughly to ensure that teh risk of promoting changes to production are minimized
  • Ensure data integrity by verifying various tables, batch reports and application data, using TSO/ISPF and File Aid for DB2.
  • Formulate and manage project plans by defining deliverables, identifying schedule and key milestones, tracking testing progress, and engage in ongoing issue and risk management.
  • Report, plan and manage activities of testing in order to meet project objectives for content, quality, costs, and schedules.
  • Create Test Deliverables for teh project.
  • Testing client server applications involving Third Party vendors such as Fund-Serv and Thomson Reuters

Confidential

Quality Assurance Analyst

Responsibilities:

  • Ensure quality and schedule adherence for activities wifin assigned work area.
  • Contribute to test readiness reviews, estimates, test case risks and execute test scripts.
  • Define test data requirements, capture and conditioning.
  • Gather information for test planning and creation of test artifacts; supports peers and testers through testing lifecycle.
  • Participate in teh development and implementation of structured testing concepts, methodologies, and automated testing tools; requirements are unambiguous and testable.
  • Contribute and execute to test plan development.
  • Report, analyze, capture and compile test results, including, defects and statistics using appropriate tools; conducted root cause analysis.
  • Cooperate and coordinate wif other projects wifin assigned work area and wif off-shore resources; manage all assigned work activities in teh project; escalate outstanding or critical issues.
  • Adjust regression baseline for completed projects, including type of regression required related types of changes.
  • Devise, recommend and contribute to teh continuous improvement of teh test analyst function; support processes and practices necessary to produce quality product/service; Identify areas for automation; recommend standards
  • Ensure compliance wif financial corporate policies.

Confidential

Quality Assurance Analyst

Responsibilities:

  • Gathering teh Business Requirements, Functional Requirements, Business Strategies, Use Cases, for each phase of teh application, which involved a series of meetings wif teh Development Team and Business Team
  • Responsible for constructing communication bridges between Business, System and Quality assurance testing teams
  • Updated teh Data import file up on receiving new changes
  • Performed Functional, GUI, System, Integration, End-to-End, Compatibility and User Interface testing during various phases of testing
  • Performed Back-End Testing using SQL Queries in Oracle 8i and 9i
  • Executed UNIX Batch processing jobs to populate expected data on teh application
  • Provide signoff on meeting Test Exit Criteria
  • Create and execute test scripts in Test Director and evaluated teh quality of software

Confidential — Chicago, IL

Quality Assurance Analyst

Responsibilities:

  • Create test cases and execute them for functional, integration and regression testing.
  • Translate teh Technical Requirements into verifiable and Testable Scenarios
  • Design test objectives and collaborated to formulate TEMPeffective test documentation
  • Follow Rational Unified Process (RUP) guidelines for creating Test Plans, Test Cases, Test Scripts, Bug tracking/problem resolution and Regression Testing.
  • Participated in validation and data driven testing wif different sets of data
  • Involve in running teh JCL's for executing teh Batch Jobs
  • Ran teh queries and UNIX scripts to verify teh data consistency and also used UNIX scripts for executing long queries on Oracle database
  • Participate in teh development of User Manuals for Users
  • Participate in strategy and status meetings wif teh development team and business analysts to report issues

Confidential —Chicago, IL

Tester

Responsibilities:

  • Worked closely wif developers and functional architects by following theSDLC methodology.
  • Assisted test lead in preparing master test plan after analyzing system requirements specification document.
  • Actively participated in teh Detailed Design Reviews and Test Plan Reviews and come up wif very critical Test Scenarios and Test Data needs.
  • Prepared requirements traceability matrix.
  • Involved inGUI, Regression Testing
  • Developed test scripts for regression testing using Quick Test Pro.
  • Executed Test Scripts for Regression Testing using QTP
  • Extensively worked on handling teh application for Positive and Negative scenarios and test cases
  • Used Quality Center for Test Management.
  • Coordinated wif QA team members in resolving critical issues wif teh development team.
  • Coordination all teh testing related issues wif teh end users and teh testing team.
  • Reviewed project deliverables for completeness and quality in compliance wif project standards and specifications.
  • Presented daily and weekly status report updates to Team Lead, Test Group and Managers.

Confidential —Minneapolis, MN

QA Tester

Responsibilities:

  • Testing of stores sales clerk functions on POS System
  • Involved in writing Test Cases, Test Scripts both by manually and using automated tools.
  • Performed Unit Testing, Regression Testing after fixing teh bugs and overall system testing according teh specifications provided to me.
  • Reporting and Verification of corrective actions.
  • Defects were tracked using Test Director and analyzed teh variation between teh expected and actual results
  • Captured teh results of teh Manual Testing using Print Screen
  • Developed reports for stock statements, pending PR, orders and material consumption
  • Developed program & Functional Specification documents.
  • Programmed a GUI application and tested it manually. After implementation, maintained and generated reports on regular basis.
  • Developed an Application for frontline marketing staff, where they could estimate teh payments for financing of vehicles/consumer products depending on interest rate, cost, taxes, down payment etc.
  • Developed GUI Applications for customer’s pre-credit approval data and also retained customer’s contact details, personal data, product financed, Account details, Finance/Banking information etc. was stored and maintained

Confidential

QA Engineer

Responsibilities:

  • Performed Smoke, Functionality, Cross Browser, Integration, Security, GUI, End-to-End, Configuration, Backend testing and User Acceptance Testing.
  • Performed Functionality testing by executing Functional Test Cases which were derived from Business and Functional Requirements.
  • Reported and tracked all teh defects in Test Director and performed Regression Testing on teh new application build after fixes.
  • Executed System Integration test case to validate if teh payment gateway application is properly interacting wif all teh financial institutions and Confidential customer database.
  • Performed Smoke Testing to ensure teh complete application is stable to execute End to End Test Cases by coordinating wif payment gateway and activation teams.
  • Worked extensively on Oracle backend database using SQL to validate Data Mapping and Data Integrity issues
  • Test Management and defect tracking was done using Test Director

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