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Rx Claims Processor Resume

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Objective

  • To be professionally associated with an esteemed organization with an objective to utilize my education and work experiences more meaningfully where I can maximize my skills, quality assurance, and training experience working towards achieving the goals of the company. Allowing myself to improve customer satisfaction.

PROFESSIONAL EXPERIENCE

Confidential

Rx Claims Processor

Responsibilities:

  • Review and process incoming prescription claims
  • Trained new claims examiners hired by company
  • Liaison between IT and the PBMs regarding all invoice and file issues.
  • Consistently exceeding the daily quota of claims reviewed and claims keyed.
  • Work closely with the Billing Department to ensure proper payout to the PBMs.

Confidential

Teller

Responsibilities:

  • Provide customers with more knowledge of products offered to maximize client, and business growth
  • Proactively reach out to customers for periodic financial reviews
  • Opening deposit accounts and selling financial products

Confidential

Teller

Responsibilities:

  • Used resources to optimize customers experiences
  • Personally maintained a balancing record, finding and correcting errors
  • Handling cash and processing customer transactions

Confidential

Customer Service

Responsibilities:

  • Helped maintain a clean and welcoming environment for the guests
  • Provided high quality guest experience and service
  • Prepared concession items while keeping a high level of quality control

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