We provide IT Staff Augmentation Services!

Test Manager Sap Support Pack Upgrade Resume


  • Extensive knowledge in SAP EAM, CRM, IS - Utility, CLICK scheduling and CLICK Mobile applications.
  • 4 years of experience as QA process Lead for EAM/MTC tower in one of the largest water utility company.
  • Test Manager SAP Support Pack Upgrade.
  • Experience in logically related areas to SAP EAM like Inventory Management, Time Management, Work Order settlement, Project settlement, Reporting, GEO.e service solution etc.
  • Experience in leading workshops to build End to End Test Scenarios covering different functional areas like Budget to Repair, Procurement to Pay and Plan to Repair.
  • Hands on experience in Test Management, on site - offshore Coordination, cross-functional testing meetings, discussions and responsible for deliveries, SDLC, Agile/Scrum environment, Software Testing Process, ASAP Methodology, Reporting, Documentation and Release Management, which includes Analyzing Business Specifications, developing and managing the project test efforts (test plan, test execution strategy, status reports).
  • Experience in Risk management, risk analysis, impact of risk, probability of risk and mitigation of the risk.
  • Developed standard reports and metrics for management review that highlight overall status performance on a periodic basis and Strong analytical skills, with the ability to prioritize multiple tasks.
  • Experience in testing interfaces: ABAP PROXY, RUBY TOOL, POSTMAN
  • Experience in coordinating Test Cycles like System Integration Testing, User acceptance Testing, Production Validation Testing and Production Verification Testing.
  • Experience with HP open view, Project Portfolio Management Tool Application Lifecycle Management tool and share point.
  • Proficient in the area of Reviewing Requirements, Analyzing Business Specifications, Use case analysis, Documentation and Test Plan Creation, Test Cases Development, Test Execution, Defect Tracking and Defects Reporting
  • Experience in conducting daily status meetings, Managing Test execution and defect resolution.
  • Expertise in Developing Test Estimation, Test Plan, Test scenarios/Scripts for System Integration, Functional, Regression, User Acceptance Testing, Smoke/Sanity and Usability testing.
  • Experience in scheduling, coordinating and reporting SAP project Deployment activities.
  • Knowledge of ERPimplementations & of SAP Business Processes.
  • Experience in different test approaches and techniques and making sure that all testing plans comply with company guidelines, standards and regulations.
  • Managing test teams and Experience of client facing roles.
  • Comprehensive understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and testing components and deliverable.
  • Experience in validating data in TSYS and testing applications using App Edit and Scorex,
  • Self-directed, Self-motivated with strong planning, organizational and leadership skills.


SAP EAM: Asset Management, Notification Processing, Planning & Scheduling, Dependency Management, Non-Customer Order Management, Asset classification, Work Execution, Spare parts Inventory Management, Document Management, Time entry, Work order review and close, Order Settlement, Preventive Maintenance, Inspection, Capital order management, FUNO for customer and non-customer order, Project settlement

SAP CRM/IS-Utility: Interaction record Management, Customer Service order processing, Move-In/Move-Out, Meter order Management, Contract Management, Customer Appointments, Device Management, Technical and Business Master data management, Meter Reading Entry, Cross Connection Management for Backflow devices, Safety and Security for customer and non-customer orders, Disconnection/reconnection

Click Scheduling/Click Mobile: Appointment booking, Work order scheduling, Background Optimizer, Work dispatch and execution, Asset creation, Add/Install/Change and Remove Meters, Notification completion and Work completion.

Testing Tools: ALM, Scorex, App Edit, TSYS, CIF database, SDLC, Campaign Desk Top

Other tools: MS Office, Share point, HP Open view, Remedy





  • On site - offshore Coordination, cross-functional testing meetings, discussions and responsible for deliveries, Software Testing Process, Reporting, Documentation and Release Management, which includes Analyzing Business Specifications, developing and managing the project test efforts (test plan, test execution strategy, status reports).
  • Managed and co-ordinated the team at on site /offshore and managing a team of 12 Test Engineers offshore and 25 plus business SMEs across multiple states in US.
  • Expert in managing and coordinating E2E integration, Validation, roll out testing with on site-offshore model with multiple SAP major releases and worked on Test Estimation, Planning and Scheduling, Test Strategy and Plan creation. Coordination, Stakeholder management, escalation management
  • Experience in Plan, execute, monitor, track and report large-scale technology projects using traditional and Agile development processes & techniques
  • Experience in preparing Test plans, Test Schedules, Requirement traceability matrix, Resource Management Plan, Cutover plans and defining the scope of the project, ensure test cases cover all functionality, including new change.
  • Experience in Risk management, risk analysis, impact of risk, probability of risk and mitigation of the risk.
  • Expert in analyzing business requirements and convert them into functional and integration tests.
  • Expert in coordinating the cutover activities for Major and Minor releases.
  • Expert in defining and executing the test cases for integration testing with interfacing systems and third party applications and Expert in coordinating the UAT testing with business users.




  • Test lead for different phases for MapCall integration project .
  • Business Process Consultant for MapCall and Work IV project.
  • Coordinating with Different integration team ( Click team, MapCAll team, Microservice Team and App team )off-shore and Onshore and business SMEs
  • Prepare test Strategy and Test Plan and mange Test Execution
  • Schedule and Run business DEMOs with business
  • Work in Agile methodology and update Jira board.
  • Prepare Functional documents, mapping sheet for the project
  • Tracking and Managing defects .
  • Risk analysis and mitigation.
  • Schedule and Conduct UAT with Business and get sign off.




  • Testing monthly release and off-cycle release for break fixes/changes for EAM/MTC tower.
  • Analyze/Review business requirements and provide recommendations for process improvement.
  • Identify test scenarios, create test cases and execute them in ALM.
  • Create defects and work with technical team for resolution.
  • Work with business users and help them to complete UAT on End to End testing.
  • Regression test business process as part of SAP HANA/EHP 7 Upgrade.
  • Testing Click schedule and mobile interfaces to SAP.
  • End to End test for SAP GEO.e service solution in both pre-post HANA upgrade.
  • Support other towers with test data creation.
  • Report test/defect progress status to the management.
  • Responsible for all test activities for SAP EAM, CRM, IS-Utilities, CLICK scheduling and CLICK Mobile.
  • Primary tester for major process enhancements like Cross connection management, Safety and security for customers and non-customer orders, follow up work request (FUNO), shift planner, Asset creation and device install interface from click

SAp Test LEAD/defect manager & Deployment coordinator



  • Defining test strategies/Test Plan for the project.
  • Performing unit/functional/integration testing of EAM process
  • Test Merridum interfaces for functional location Equipment and Work Orders.
  • Conduct/Drive working sessions for Functional consultants to identify/build test scenarios
  • Coordinating the work of test teams and monitoring their performance.
  • Uploading test scripts, building test scenarios, creating and linking requirements, generating reports from dash board, Tracking defects and preparing defect reports from HPQC.
  • Executing SAP Test scripts(EAM).
  • Coordinate SIT cycles, UAT and Production Validation Testing and Drive daily status meetings
  • Managing the gathering of results.
  • Prepare Test schedule, Track test execution progress and Compiling test metrics for management.
  • Defect management and Reporting to Project Management on progress and issues.
  • Identify test approaches that optimize the delivery schedule.
  • Making sure audit requirements are met for change management and testing. Advising clients on Testing best practice.

Hire Now