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Technical Leader Resume

San Jose, CA

SUMMARY:

  • Over 20 years in diverse leadership roles spanning enterprise transformation, Enterprise Information Management (EIM), Analytics and a wide range of Product Management solutions from design to sustain.
  • Innovation and Product Management: Led innovative product designs while overseeing teh overall product lifecycle management
  • EIM & Data Architecture: Led teh design and development of Data Modelling, data frameworks, data semantics including data quality rules, transformation, migration, storage (EDW - DM), remediation and data visualization
  • Master Data Management: Designed and deployed Supplier Master, Product Data Hub, AML, and Referential Masters into a Single Source of Truth (SSOT)
  • Machine Learning: Architected learning engine algorithms for a performance management product suite
  • Data Governance & Stewardship: Established data governance frameworks and executed a federated stewardship model for Data Quality management
  • Data Insights: Harmonized data sources and cultivated a data pool for meaningful and actionable enterprise insights
  • Cloud Computing: Provided thought leadership for Cloud platforms in High Tech & Manufacturing
  • Customer Relationship Management (CRM): Managed $40 Million B2C and B2B solution platform
  • PMO: strategic planning and global portfolio leadership

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Technical Leader

Responsibilities:

  • Established teh MDM team and socialized a shared vision and execution imperatives as a chief architect for master data solutions including Product Data Hub, Customer Data Master, Financial CoA, and Data Quality
  • Developed integrated data framework for master data, governance, and data quality leading practices supporting enterprise DW, reporting, analytics, and downstream applications
  • Established teh Oracle Cloud MDM platform with business partnerships across global business units
  • Negotiated favorable agreements and managed relationship with software and consulting partners
  • Led Product Management, evaluated data platforms including Informatica and Oracle and selected and deployed Cloud solution modules
  • Led and facilitated Lean workshops to streamline teh merger of 3 like-size companies while introducing lean processes, user communities, and data stewardship
  • Acted as a hands-on architect of PDH encompassing Items, BOMs, product hierarchy, taxonomy, attributions optimization, data quality classification and rules…
  • Provided a hub and spoke model for downstream data consumption by operations, sales and marketing functions
  • Established cross-functional business board to oversee programs and successfully guided teh execution of Cloud-PDH as Single Source of Truth (SSOT) across SanDisk, HGST, and WD
  • Managed multi-million departmental budget including staff, vendors and consulting teams

Confidential, San Jose, CA

Responsibilities:

  • Senior Advisor to teh Chief Data Officer (client) team at BNP Paribas/Bank of teh West
  • Led pre-sales, client presentations and secured engagements
  • Led development of data solutions including teh data framework and controls for federal compliance reporting encompassing IHC, CCAR, BCBS 239, ALM, FinReg, and Risk
  • Provided Lean IT and Business Intelligence (BI) solution architecture oversight for master data, enterprise warehouse (EDW), data quality and data governance solutions for financial institutions with over $50 billion in assets

Confidential, Santa Clara, CA

Global Director

Responsibilities:

  • Successfully led teh turn-around and redeployment of Master Data Management (MDM) platform from a limited technology solution to a broadly publicized Enterprise Information platform while growing teh team from 1 onsite to 10 FTE with 5x in supporting business resources accounting for teh following:
  • Executive alignment with CIO and COO and teams while yielding measurable returns
  • Vision and execution for data domains “universe” including architecture, modeling, metadata, and data quality
  • Development of global data governance council with charter and governing metrics
  • Establishment of Systems of Record (SORs) with trusted sources for Supplier, Customer, Manufacturer, Location, Cost Center, and a myriad of referential data domains
  • Lean organization transformations across corporate functions using Lean Six Sigma
  • Reduction and re-deployment of headcount of on-site / off-site resources while optimizing processing cycle times
  • Establishment of data domains portfolio with integration to SAP MDM, SAP Enterprise Portal, Informatica ETL, and Oracle BPM for governing data
  • Full lifecycle deployment of data objects with stewardship communities with defined cross-functional processes from data Creation to Sustain
  • Facilitated Lean Kaizen workshops (IKW) and optimizing data lifecycles while consolidating various systems into Single Sources of Truth with integration to MDM and Teradata, MicroStrategy, Business Objects, and Tableau for data visualization
  • Global Architect of a broadened EIM vision, framework and execution while modeling Lean IT practices and solutions federation across Design & Engineering, Supply Chain Logistics, Procurement, Finance (FP&A), HR, and Global Operations
  • Established projects portfolio and recruited project managers, trained and coached on PMI standards and governance controls
  • Prior role: SAP solution architect engagement for Master Data Governance, SAP BW and HANA with hands-on roles in modeling and ROI business case

Confidential, San Jose

Technology Delivery Director

Responsibilities:

  • Delivery director for global technology solutions and projects with $5 million in budget serving Asia, Europe, and teh Americas
  • Managed a global program with a charter of standardizing operational processes along with a technology solutions playbook for 45 global consulting practices while teaming with PwC partners
  • Managed bi-weekly technology iterations and releases for a new SaaS platform and captured business requirements followed by developing Agile technical stories for new user interfaces and functionalities
  • Coached Black Belts, facilitated Lean Six Sigma workshops as part of complex engagements in teh US and Europe internally and at client sites while building high performance teams
  • Designed and deployed enterprise governance framework for global technology solutions serving 113 countries
  • Collaborated with global partners and managed global teams of Subject Matter Experts (SMEs), Directors, Managers, and staff at various levels in seven countries with accountability for streamlining PwC’s go-to-market business strategy, which enabled consistent quality delivery while achieving economy of scale across global practices

Confidential, Redwood, CA

Managing Director, Chief Product Architect

Responsibilities:

  • Chief architect of an enterprise SaaS enterprise performance management product with machine learning capability, semantics data relationships and intelligent dashboard
  • Managed a team of directors and data architects tasked with UX design and modular product architecture
  • Developed a thin-architecture application and led JAD sessions for designing teh middle tier layer, low level and high level APIs using Spring framework, and logical and physical data modeling while promoting design modularity and scalability
  • Managed two full product releases including releasing an open source module to Sourceforge community: http://pmoiq.sourceforge.net/: PMOiQ™
  • Cisco Technology Groups and Business Units: Provided strategic recommendations and execution know-how for mission-critical programs encompassing Reporting KPIs, Lean operations, Master Data Management, Services pricing models, and technology solutions troubleshooting
  • Led enterprise-wide improvements initiatives in Quote to Cash, Procure to Pay, Service Excellence…ranging from small to multi-million dollar programs involving planning and execution with directors, managers and staff at all levels
  • Recognized by Cisco’s Chief Operating Officer (COO) and EVP for several successful turnarounds of stifled initiatives
  • As a turnaround operational lead, optimized data lifecycles and installed a governance framework dat accounted for New Product Introduction (NPI) cycle improvement by 63% and from 54 days to 7.26 days, yielding ~$8.44 million in recovered revenues
  • Led MDM analyses and recommendations deploying a global ERP system for “Item Setup” impacting $40 Billion in product revenues with a charter of establishing single System of Record
  • Conducted technical data analysis and consolidated cycles into a Single Instance of Truth and improved data efficiency by 73% while reducing 33 downstream replications
  • Led execution of Cisco’s Data Management Methodology (DMM) for Service Item (Oracle PIM) and mapped data to processes including Order to Cash (OTC) and Procure to Pay (PTP)
  • Led tiered MDM solutions mapping including (1) modeling, (2) automation, and (3) monitoring while enabling master data governance with data quality scorecard, data profiling and cleansing
  • Led a senior team tasked with teh development of a balanced scorecard and defined a data collection / reporting plan
  • As a data governance leader, developed data stewardship framework to support MDM and BPM solutions from planning and design to final deployment
  • Conducted various data and correlation analyses and developed actionable Data Quality scorecard using SAS’s DataFlux
  • Led several Design of Experiments (DoE) of data quality governance and delivered a working prototype to manufacturing ops
  • Re-calibrated CSCC data accuracy from a perceived 51% to 27% data failures and introduced a successful turn-around plan, which repositioned a poorly-adopted $9-million sales & ordering tool for Cisco’s customers and partners worldwide
  • Provided strategy and data quality architecture planning and led small technology teams tasked with developing MDM and DG Proof of Concepts (POCs) and conducted feasibility analysis, scalability, usability, and TCO
  • Led and re-positioned a technology PMO organization after previous futile attempts
  • Successfully introduced a revitalized IT PMO structure governing 26 PMs with $70 million in budget while establishing charter, roadmap, standards, and metrics:
  • Established a governance system and conducted audits dat revealed progressive capability and maturity improvements of 23.42% (mean) within 30 days of go-live
  • Deployed a successful organization change framework and plan dat resulted in an adoption increase of 243%

Confidential, San Jose, CA

Sr. Solutions Architect, CRM Practice Leader

Responsibilities:

  • Provided strategic technology guidance to CEOs and senior staff for CRM and technology adoption including a $40-million CRM solution management for Pacificare Health Systems
  • Supported sales professionals with business development activities, scoped SOWs, and presented business cases
  • Led an advisory practice with ~$105 million in installed CRM solutions with accountability to grow revenues while managing a US team

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