SUMMARY

• Acquired 3 years of experience as Business Analyst Create exceptional business/functional requirements documents using cases and test plans from product definitions
• Excel in project leadership roles - managing/coordinating complex projects involving enhancements to existing product platforms
• Strong listening and interpretative skills for facilitating understanding of issues and solution designs.
• Design requirements with task and workflow analysis, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, and business analysis.
• Acquired over 5+ years of experience as a QA Test Engineer delivering software projects including test designing, test developing and implementing test deliverables for Manual as well as executing automated testing of Web and Client-Server applications
• Expertise with Functional Testing, Sanity testing, Regression Testing, End-to-End Testing, Black Box, User Acceptance Testing (UAT), Mobile testing in various environments
• Excellent knowledge of Software Development Life Cycle (SDLC) and Quality Assurance Life Cycle (QALC) and ability to determine best test strategy as applicable.
• Familiar with project delivery methodologies such as Waterfall and Agile
• Exceptionally well organized with strong work ethics, team player with excellent interpersonal and communication skills. Strong analytical skills with ability to understand applications from a technical as well as business perspective, proven track record in on-time delivery and high customer satisfaction.
• Demonstrated analytical and problem-solving skills specifically with respect to isolating defects during testing, documentation and repeatability. A Drupal Themer is the specialist front end developer. They are experts in HTML, Javascript. They are also experts in the Drupal theme layer. They should be able to take a design and turn it into the working theme. Ideally, they will be well versed in implementing responsive design.

TECHNICAL SKILLS

Bug Tracking Tools: JIRA, Mantis, PR-Tracker

Automation Testing Tools: Selenium WebDriver

Cross-browsing testing: Internet Explorer, Firefox, Chrome, Safari, Opera

Databases: DB2, Oracle, SQL, MS Access.

Scripting Languages: JavaScript, VB Script.

Web Technologies: JSP, JMS, ASP, .NET, VB.NET

Proficient in: Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio).

Mobile Testing: Apple IOS, Google Android, Sikuli IDE,Android system.

Web technologies: HTML, CSS, HTTP, XML, API

Web Testing Tools: Firebug, Chrome Developer tool

Methodologies: waterfall and agile/scrum methodologies.

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst / QA Analyst

Responsibilities:

• Provide Quality Assurance and Testing Templates
• Identify project delivery milestones and communicate to team
• Regularly interact and communicate with clients
• Serve as the primary point of contact for questions and issues resolution
• Produce Design specifications
• Contribute to the assessments of current client business and operations processes, identify opportunities for improvement and peer review documented potential gaps
• Lead project status and progress meetings

Confidential

QA Engineer /Support Specialist

Responsibilities:

• Participates in requirement walkthroughs
• Worked closely with the Business Analysts to make sure all the functionality in the application meets the Business Specifications. worked closely with developer to make sure all testing and debugging the all the issue.
• Worked closely with the developers to resolve outstanding defects, issues and understanding the functionality to ensure the quality of the product.
• Assist to ensure monthly E-zine are Deployed Correctly. Ezine article are for all dealer and send out every monthly. we "Finalize’’every monthly
• Involved in all QA related activities for application and admin Testing.
• Understanding the requirements for all different project and testing accordingly ·
• Frontend and Backend Testing
• Mobile Testing for all the different browsers and Admin.
• Inventory testing for backend and frontend for all dealer
• Build sheet for dealers Inventory
• Keep customers informed of progress during issue lifecycle and make follow-up calls or communications in a timely manner.
• Assist team members and provide support and solutions to customer queries to meet company objectives.
• Provided first-level technical support to end-users on proprietary software and applications including installation basic usage and appropriate service level to warranty.
• Performed troubleshooting techniques over the phone or via web messenger to identify and resolve issues.

Confidential

QA Engineer

Responsibilities:

• Participates in requirement walkthroughs
• Worked closely with the Business Analysts to make sure all the functionality in the application meets the Business Specifications.
• Responsible for designing Test plan, Test Cases, executing test cases from HP ALM and documenting test results.
• Performed GUI, functionality, navigation, security, integration, regression and UAT, Mobile testing, Regression
• Worked closely with the developers to resolve outstanding defects, issues and understanding the functionality to ensure the quality of the product.
• Involved in all QA related activities for application such as Admissions, Program offerings, Human Resources, Financial aids and Student accounts.
• Documented and upload all the test cases using HP ALM
• Execute automated test scripts for regression testing using QTP.
• Responsible for providing Test Metrics on daily basis which testing is in execution phase.
• Support various software and hardware deployments for various releases during weekends/Nights.
• Performed the User Acceptance Testing (UAT) for the quality assurance.
• Mobile Testing Types: Functionality, Performance, Usability, Load, Device Interoperability