SUMMARY

• A dynamic IT professional with 2.5+ years of rich experience in the Software Quality Assurance and Engineering Area in Health Insurance Domain & Bank and Financial Services.
• Experience in testing methodologies like Agile - SCRUM and Waterfall Model.
• Extensive experience in SalesForce CRM cloud integration testing and Salesforce1 Mobile testing.
• Experience in Automation Testing with Selenium Web Driver, Test NG.
• Expertise in writing SQL Queries using Oracle and SQL Server in validating data into Data Warehouse.
• Experience in Mobile Testing (Perfecto Mobile), Cross Browser Testing.
• Experience in Functional Testing, Integration Testing, System Testing, Regression Testing, User Acceptance Testing (UAT), Role Based Testing, and Accessibility Testing.
• Extensive experience in preparing test strategy, test case creation, test execution and defect tracking and reporting.
• Experience in Finance & Operational Reports, General Ledger validation and analysis.

TECHNICAL SKILLS

Applications: Salesforce, Salesforce1, ipipeline, CSG Quoting Tool, Transact (TZ) application, Web CSR, ACM, Bank storefront and dashboard, NVDA, Voice Over

Languages: Java, SQL, XML, Gherkins

Operating Systems: Windows family, UNIX, iOS, Android

Automation Testing Tools: Eclipse, Selenium Web Driver

Test Automation Frame Work: Data driven (Protean-j), Keyword driven frame works (TestNG, Craft)

Databases: Oracle 10g/11g, SQL Server

Bug Tracking Tools: JIRA, Version1, HP ALM

Web Technologies: HTML, CSS, XML and Java Script

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Test Analyst

Responsibilities:

• Attend daily scrum stand-up, every sprint planning, Refinement, Sprint Review, Retrospection in each sprint and pro-actively carry out task for each scrum ceremonies.
• Understand Acceptance criteria of each in sprint story and designing of detailed test cases in JIRA.
• Execution of each test case and each task for a story and log identified defect in story board.
• Mobile Web Testing, Cross browser testing, Accessibility Testing for each story.
• In Sprint Automated Regression testing for Hardening before each month release, using Java test scrips in selenium and Gherkins format scripts as well with cucumber and maven integrated in protean-j Ally internal framework.

Environment: Salesforce, version1, Ally Customer Management, Web-CSR, CA portal, cross browser testing devices, Screen Reader NVDA, Eclipse, selenium Web Driver, Test NG.

Confidential, Springfield, MA

Test Analyst

Responsibilities:

• Creation of Test strategy, Test case and Test data.
• Testing of TP Vendor developed Medical Supplement website in different browsers, devices, and different operating systems using perfecto (mobile testing) and browser stack.
• Automated Lead submission in TZ developed website using Selenium web driver and test NG.
• Used SQL query to validate the lead creation in MS SQL Server Database.
• Agent call testing was also done as part of API testing.

Environment: JIRA, BOX, Perfecto (Mobile testing), CSG quoting tool, Selenium web driver, Test NG.

Confidential, Springfield, MA

Test Analyst

Responsibilities:

• Manual content validation of four different Direct Mail samples.
• SQL queried in the Client database and validated a list generated which was scrubbed against FLD requirement to prepare the final list of 40,000 prospect customers for Direct mail.
• Created test strategy, test requirements, test data, test summary report for this project.

Environment: JIRA, BOX, Acrobat reader professional PDF comparator, SQL Server Management Studio.

Confidential, Springfield, MA

Test Analyst

Responsibilities:

• Creation of BRD for ipipeline application, policy packets.
• Creation of Test strategy, Test cases.
• Execution and test cases and Defect Management.
• UAT and Production checkout.

Environment: JIRA, BOX, Ipipeline, PDF comparator tool.

Confidential, Springfield, MA

Test Analyst

Responsibilities:

• Created Test Strategy, Test cases, Test Data,
• Handled Defect Management between multiple vendors.
• Reviewed Selenium test script to automate the process of Policy submission for financial reports validation.
• Automated Regression testing of ipipeline.
• Mobile testing and cross browser testing of the ipipeline application and downstream applications.
• Testing of product page for Confidential website.
• Testing of Financial and Operational Reports, General Ledger.

Environment: ipipeline Application, JIRA, BOX, CSG quoting tool, Mobile Testing (Perfecto), Rate Calculator, Selenium Web Driver, Test NG.

Confidential, Springfield, MA

Test Analyst

Responsibilities:

• Created Test Strategy, Test Cases, Test Closure document.
• Tested Box integration in all impacted Salesforce objects and Page layouts.
• Tested FINRA 17a-4 compliance storage Retention period and Legal hold functionality.
• Has done Role Based Security testing.
• Mobile web testing and Salesforce1 mobile native app testing.
• Handled defect triage and defect management between different vendors.

Environment: Salesforce, Salesforce1, HP ALM, BOX, Perfecto (mobile testing).