SUMMARY

• Results - oriented IT professional of rich expertise in Quality Assurance and software development.
• Expertise in both manual and automated testing on web, client/server and Mobile devices, excellent Understanding of various SDLC methodologies which includes Agile and Waterfall.
• Experience in creating and developing strategic test plans, manual and automated test cases, test script and test reports for both manual and automated test. Responsible for leading, building and managing the teams in dispersed locations.
• Strong experience in Manual, Automation and Performance Testing of client Server and Web based Applications.
• Experience in automation testing of Client Server using SAP Business Test Composer, Selenium, and HP Quick Test Professional Testing on Web Application.
• Experience testing on Cloud Computing SAP B1, FieldVu, SAP Banking and Services.
• Extensively usedBlack Box Testingusing SAP B1 Test Composer, Selenium Web Driver, QTP, Quality Center
• Proficient in Functional testing, System testing, Regression testing, Backend testing, Smoke testing using manual & automated testing.
• Experience develop and execute software test plans (manual, automated/scripted, black-box and white-box) as member of the Quality Assurance Team to help maintain its reputation as a premier provider of quality assured and reliable real-time software products
• Experience in defect tracking system and bug life cycle using Atlassian Jira, Bug Tracker, TFS, HP ALM Hands on experience in writing SQL queries and executing procedures to perform back end testing for the Expected results.
• Experience in Identify, diagnose, report, and assist developers in resolving defects and verifying bug fixes
• Tremendous expertise with QA sprint planning activities.
• Extensive experience in Coordinating with Project Managers, Business Analysts and System Analysts to set up the pre-validation and validation environment to execute the scripts.
• Excellent communications and customer service capabilities in consulting with senior management and business line managers on evolving business requirements, risks and issues.
• Excellent analytical and programming abilities in using technology to create elegant, flexible and maintainable solutions for complex development problem
• Team Player and self-starter with effective communication, motivation and organizational skills combined with attention to details and business process improvements.

TECHNICAL SKILLS

Testing Tools: Atlassian, Quick Test Pro (QTP) 8.0/ 6.5, Selenium, SAP B1Test Composer

Defect Tracking Tools: HP ALM Quality Center 11.0, JIRA, Remedy, Bugzilla, Problem Tracker, Bug Tracker

Languages: C, C++, Java, SQL, Visual Basic, ASP, .Net, PL/SQL, PASCAL.

Platforms: Windows 95/98/2k, MS-DOS.

Scripts: TSL, JavaScript, VBScript

Data Bases: Oracle 11g/10g, MS-SQL Server 2005/2008 R2, MS-Access, Toad 12.5.1.1

Connectivity tools (JDBC, ODBC):

Web Technologies: HTML, XML, and HTTP

Virtualization: VMware Server

Revision Control & CI: Subversion (SVN), Jenkins

Browsers: Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera

Cloud services: iCloud, SkyDrive, Drop box, Box, Google Drive MS-Suite MS-Word, MS Excel, MS PowerPoint, MS-Project, MS Outlook

Domain: Insurance, Banking, Finance Investment, E-Commerce, Oil & Gas.

Environment: Agile, Scrum, Iterative and Waterfall.

PROFESSIONAL EXPERIENCE

Confidential, Colorado

Sr QA Analyst

Responsibilities:

• Experience with Quality Assurance practices and Testing Methodologies
• Experience with executing functional, usability, and deployment testing
• Experience with formal testing of complex server-based software systems
• Experience testing in a SAFe or Agile development environment
• Experience providing test estimates on assigned tasks
• Managing defects found during testing by tracking in Confidential Rational facilitating Defect Review Meetings
• Basic understanding of program interfaces, services, databases, messaging, files systems, and other program objects

Environment: VB.Net, Confidential Rational, MS SQL Server, REST API Testing using Ready API 2.7.0/2.8.0/3.0

Confidential, Alberta

QA Analyst

Responsibilities:

• Experience review and analyze system requirements
• Develop test plans
• Document, execute and analyze test cases
• Track and record issues, test results and observed findings in test tracking system
• Work with developers, technical and functional resources to troubleshoot issues encountered during testing through clear communication of test results, root cause analysis and observations
• Perform regression and smoke testing for software updates including execution of test scripts
• Experience providing excellent customer service to both internal and external customers
• Experience handling off-shore team

Environment: Wire Frame, VB.Net, MS Visual SourceSafe, HP ALM

Confidential, Alberta

QA Analyst

Responsibilities:

• Experience perform Functional, Integration and Regression testing across multiple platforms, application frameworks, GUI and backend applications within a Health Adjudication Product
• Responsible for performing manual testing on a complex system, utilizing claim log files, extracting data from database to cross reference against expected results within test scripts
• Design, develop and maintain test plan and test cases utilizing project documentation including business requirements and system design to fully test that the solution satisfies the needs of the business
• Collaborate with Developers, Project Managers and Business Analysts to ensure that issues and risks are identified, logged and resolved
• Experience testing Dental and Extended Health Care Claim Management, engagement in projects in the health care industry
• Manually create test data in complex systems and working with Test Data on health Adjudication claims to identify and automate the creation of the required test data
• Responsible for Web Service Testing using SOAPUI

Environment: Toad 12.5.1, XML, MS Visual SourceSafe, SOAP UI, HP ALM

Confidential, Alberta

QA Analyst

Responsibilities:

• Develop test requirements, test strategies, test scenarios and scripts.
• Liaise with internal teams (e.g. Business Analyst, developers and product managers) to identify system requirements
• Experience with Agile and Traditional methodologies
• As a member of the Scrum team perform in daily standup meetings, project status meetings as well as retrospective meetings and iteration reviews.
• Actively perform in Daily defect & Test execution meeting across various business teams and provide relevant status, associated risks updates and resolutions for the issues
• Team collectively decides the sprint goal and sprint backlog in Project Rationalization and Lending project
• Use a risk management approach to develop test plans, cases and scripts and prioritize test execution based on level of risk
• Ensure quality and completeness of test deliverable
• Analyze, evaluate, document and present test results.
• Utilized HP ALM as a bug tracking system
• Analyze the impact of change on test environments, test plans and integration
• Involve on mobile and ATBOL testing

Environment: SAP Banking and Services, CRM, MS SQL Server2008, XML, HP ALM

Confidential, Rock Island, Illinois

QA Analyst

Responsibilities:

• Experience with WSDL and SOAPUI testing
• Ability to document and execute test cases from live products or source code.
• Automated web and mobile device UI testingfor insurance applications
• Responsible for reviewing the system test strategies and Test Plans.
• Strong knowledge of Internet, Web-Services and Databases Programming or scripting experience.
• Excellent analytical, interpersonal and communication (both oral and written) skills. Good time Ability to work effectively in a team environment.
• Engage in continuous testing in a quality assurance environment to detect issues and ensure requirements are met prior to production release.
• Utilize analytical and problem-solving skills to analyze and report test results obtained from various testing methods including Connectivity Testing and Regression analysis.
• Assist in installations, configurations, and upgrades to quality assurance software tools.
• Assist and coordinate with user departments and Information Technology staff involved in quality assurance projects.
• Prepare and maintain technical documentation according to stated objectives and methods.

Environment: VB .NET, MS SQL Server2008, XML, MS Visual SourceSafe, Team Foundation Server (TFS) & Atlassian Jira, Main Frame, RDMS Database, Web Services using WSDL, SOAP UI

Confidential, Houston

QA Analyst

Responsibilities:

• Review and understand the Business Requirement Documents, design documents and Functional Specifications
• Responsible for reviewing the system test strategies and test plans which detailed the testing scope, strategy, hi-level test requirements and necessary resources.
• Provide thorough and complete software testing and product support for all the data management software products for oil and Gas industry.
• Contribution to software testing and fixing/resolving software bugs.
• Assist in packaging and delivery of finished, high quality and compelling software products for both desktop and the web.
• Responsible for recording, managing, and tracking all bugs and product issues.
• Assist in the creation and execution of automated test scripts and manage the regression testing process.
• Create and organize the Test Case, Test Data, and Schedules for software release testing.
• Create, update, and maintain help and installation documentation and other customer support related materials.
• Work closely with the development and product teams to understand the features and requirements that are to be tested and assign testing responsibilities to the test team. Test all custom-developed software on various platforms. Strong understanding of SDLC QA processes and software quality metrics.
• Assist clients (business users or IT personnel) over the phone, via remote assist tools or in person at the client site.

Environment: VB .NET, Oracle 11g, XML, MS Visual SourceSafe, Problem Tracker, Toad 12.5.1, SQL PLUS, TestComplete 10.0 (Automation Tool), TIBCO-OSP, ESRI ArcMap

Confidential, Houston

QA Analyst

Responsibilities:

• Reduce defects/bugs in rollout of SAP Business One Field Vu by 95% making Confidential clients happy.
• Succeeded in commissioning of different version of SAP Business One VistaVu
• Working with Development team to configure Jenkins to execute automated test suites
• Provide quality assurance on both in house product development and Customization work for customers.
• Testing performed on SAP B1 FieldVu on Cloud Computing.
• Conducted Test procedures for ensuring that the changes met with the requirement specifications
• Responsible for weekly status updates showing progress of testing.
• Prepare and maintain test environments.
• Assist with technical support as required.
• Involved in the development of test plans and test strategies to facilitate the process of testing.
• Document test cases and test scripts for the GUI, functional and performance testing.
• Logged the defects in Jira
• Demonstrate the product internally to Implementation Team and Support Team.
• Writing Release Notes and update the FieldVu Manual

Environment: SAP Business One 2005/2007/8.8/8.82/9.0 , VB .NET, MS SQL Server 2005 & 2008, XML, MS Visual SourceSafe, B1 Test Composer (Automation Tool), Atlassian Jira, Jenkins, Cloud Computing.

Confidential, Calgary

QA Analyst

Responsibilities:

• To work with the Customer Support team to ensure that all program related support call problems received are adequately tested and documented.
• Liaison between Customer Support and Development
• Train Customer Support on all new Development products.
• To inform the Customer Support team when new versions, updates or bug fixes are ready to be released.
• To maintain version control.
• Documented and reported the defects using Bug Tracker and provided the management with key metrics, graphs and reports.
• Wellman Quality Control.

Environment: MS Access, Bug Tracker, VB, VB.Net, MS SQL Server 2005.