Software QA Tester Resume

SUMMARY:

Strong experience in software application support and development in multiplatform environment
Troubleshooting both system and software failures
Good Problem Analysis & Resolution skills; experience in creating Root Cause Analysis report
Strong analytical, organizational and communication skills
Hands on experience of working in traditional or agile environment
Sales Distribution, Financial, EDI and ERP business systems working noledge

TECHNICAL SKILLS:

Environment: IBM Mainframe, DOS VSE, Windows

Databases: DB2/SQL, IDMS/DBOL, VSAM/IDCAMS

PC Tools: MS - Office suite (Word, Excel, Power Point), MS Visio

Management tools: IBM Rational Tools (Clear Case, Clear Quest), CA Clarity, Share Point, Lotus NotesREMEDY, Quality Center

ERP and software packages: InforSolution (FI), SAP (SD), BTS, EDI, ADP Taxware, MOBIUS, WebFocus BI

Languages and technologies: COBOL, CICS, JCL, MQ Series, IBM Utilities, HTML

Methodologies: Waterfall, Agile

Build and supported Systems: Sales Distribution, Purchasing Control, Financial, EDI, Credit Cards

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

Analyzed business requirements to create technical specifications
Modified applications using COBOL CICS and JCL
Created and executed unit tests and provided recommendation for QA
Reported progress status on daily scrum meetings

Confidential

Responsibilities:

QA mainframe application for Healthcare Benefits Management system
Executed Test Cases; analyzed and store results into HP Quality Center
Analyzed test results and created test data using SQL query
Identify, log, track defects and executed regression test upon resolution
Created RCA, pinpointed defects to process and COBOL code

Confidential

Software QA Tester

Responsibilities:

QA custom ERP for the metal manufacturing and distribution industry JAVA /MySQL backend application
Created and execute Test Cases and Test Scripts for ERP components as per client company standards
Performed black box functional and regression testing
Analyzed test results, log defects into wiki defect tracking system; follow up on resolution with development
Created SQL query to validate updates in the DB2 database and to extract test data
Participated in Product, Design and Bug meetings to review technical documentation

Confidential

Application Programmer Analyst

Responsibilities:

Development, maintenance and support software in IBM, PC and Client environment serving Sales Distribution, Financial, EDI, Sales, Purchasing and Inventory business functions, using COBOL,CICS, JCL, DB2, IDMS.
Developed and supported EDI system including data translation 860 mapping using ANSI ASC X12 standards, Trader Partner setup, batch VAN communication process and new release installation.
Contributed to ERP SAP implementation providing legacy system data for Realization and Go-life phases; worked with IDOC.
Initiated a number of system improvements like optimized existing programs and processes to successful cut runtime and provide easy system maintenance and recovery.
Coordinated VSE to MVS conversion for Corporate Billing and Credit system.
Provided Billing and Financial systems with PCI compliance.
Developed programming to interface PC-based technologies with mainframe operations.
Implemented and supported MOBIUS reporting system to provide legacy report archiving and printing options.
Used MQ series to work with real time transactions.
Installed and upgraded multiple software packages.
Developed BI reports in Window based development environment to provide users with Dashboard (HTML) using WEBFOCUS in conjunction with SQL for DB2 access.
Provided information for external and internal auditors, using File Transfer Protocol.
Performed project management. Documented functional and technical specifications.
Coordinate test plans and test scripts with key business users.
Developed and implemented distribution of Central Order Processing application to Billing, Commission, Financial, and Data Warehouse systems
Developed on-line order copy control functionality
Developed and maintained life cycle for Canada Positive Pay and Reconciliation AP process to improveaccuracy and security against check fraud and eliminate manual efforts
Identified the root cause of tax calculation glitch leading to damaging customer confidence and loss of company money.
Pinpointed previously undiscovered flaw in GL reporting system leading to a no-fault audit.
Developed procedure to interface web application that accepted and validated parameters to merge them into 100 mainframe batch processing
Provided Billing and Financial systems with PCI compliance.
Ensured Installation and Application Testing of 4 business processes
Conducted UAT for 3 new software releases, including Billing, EDI and AP systems

Confidential, IL

Programmer

Responsibilities:

Design and analysis of online and batch programs, system testing, coding, documentation and user .
Involved in analysis, functional design, development, coding and debugging, unit testing of online and batch programs.

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