SUMMARY:

• Strong experience in software application support and development in multiplatform environment
• Troubleshooting both system and software failures
• Good Problem Analysis & Resolution skills; experience in creating Root Cause Analysis report
• Strong analytical, organizational and communication skills
• Hands on experience of working in traditional or agile environment
• Sales Distribution, Financial, EDI and ERP business systems working noledge

TECHNICAL SKILLS:

Environment: IBM Mainframe, DOS VSE, Windows

Databases: DB2/SQL, IDMS/DBOL, VSAM/IDCAMS

PC Tools: MS - Office suite (Word, Excel, Power Point), MS Visio

Management tools: IBM Rational Tools (Clear Case, Clear Quest), CA Clarity, Share Point, Lotus NotesREMEDY, Quality Center

ERP and software packages: InforSolution (FI), SAP (SD), BTS, EDI, ADP Taxware, MOBIUS, WebFocus BI

Languages and technologies: COBOL, CICS, JCL, MQ Series, IBM Utilities, HTML

Methodologies: Waterfall, Agile

Build and supported Systems: Sales Distribution, Purchasing Control, Financial, EDI, Credit Cards

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Analyzed business requirements to create technical specifications
• Modified applications using COBOL CICS and JCL
• Created and executed unit tests and provided recommendation for QA
• Reported progress status on daily scrum meetings

Confidential

Responsibilities:

• QA mainframe application for Healthcare Benefits Management system
• Executed Test Cases; analyzed and store results into HP Quality Center
• Analyzed test results and created test data using SQL query
• Identify, log, track defects and executed regression test upon resolution
• Created RCA, pinpointed defects to process and COBOL code

Confidential

Software QA Tester

Responsibilities:

• QA custom ERP for the metal manufacturing and distribution industry JAVA /MySQL backend application
• Created and execute Test Cases and Test Scripts for ERP components as per client company standards
• Performed black box functional and regression testing
• Analyzed test results, log defects into wiki defect tracking system; follow up on resolution with development
• Created SQL query to validate updates in the DB2 database and to extract test data
• Participated in Product, Design and Bug meetings to review technical documentation

Confidential

Application Programmer Analyst

Responsibilities:

• Development, maintenance and support software in IBM, PC and Client environment serving Sales Distribution, Financial, EDI, Sales, Purchasing and Inventory business functions, using COBOL,CICS, JCL, DB2, IDMS.
• Developed and supported EDI system including data translation 860 mapping using ANSI ASC X12 standards, Trader Partner setup, batch VAN communication process and new release installation.
• Contributed to ERP SAP implementation providing legacy system data for Realization and Go-life phases; worked with IDOC.
• Initiated a number of system improvements like optimized existing programs and processes to successful cut runtime and provide easy system maintenance and recovery.
• Coordinated VSE to MVS conversion for Corporate Billing and Credit system.
• Provided Billing and Financial systems with PCI compliance.
• Developed programming to interface PC-based technologies with mainframe operations.
• Implemented and supported MOBIUS reporting system to provide legacy report archiving and printing options.
• Used MQ series to work with real time transactions.
• Installed and upgraded multiple software packages.
• Developed BI reports in Window based development environment to provide users with Dashboard (HTML) using WEBFOCUS in conjunction with SQL for DB2 access.
• Provided information for external and internal auditors, using File Transfer Protocol.
• Performed project management. Documented functional and technical specifications.
• Coordinate test plans and test scripts with key business users.
• Developed and implemented distribution of Central Order Processing application to Billing, Commission, Financial, and Data Warehouse systems
• Developed on-line order copy control functionality
• Developed and maintained life cycle for Canada Positive Pay and Reconciliation AP process to improveaccuracy and security against check fraud and eliminate manual efforts
• Identified the root cause of tax calculation glitch leading to damaging customer confidence and loss of company money.
• Pinpointed previously undiscovered flaw in GL reporting system leading to a no-fault audit.
• Developed procedure to interface web application that accepted and validated parameters to merge them into 100 mainframe batch processing
• Provided Billing and Financial systems with PCI compliance.
• Ensured Installation and Application Testing of 4 business processes
• Conducted UAT for 3 new software releases, including Billing, EDI and AP systems

Confidential, IL

Programmer

Responsibilities:

• Design and analysis of online and batch programs, system testing, coding, documentation and user .
• Involved in analysis, functional design, development, coding and debugging, unit testing of online and batch programs.