SUMMARY

• Self - motivated and responsible QA professional with 15+ years of experience across diverse industries.
• Proven ability to lead QA team through various projects from start to finish with successful results.
• Energetic and well organized team leader and efficient individual contributor.
• Skilled in designing, developing and implementing test plans, test cases, test procedures using SQA suites.
• Proficient in QA methodologies such as black/white box testing, manual/automated testing, functional/regression testing, system testing and performance testing.

TECHNICAL SKILLS

Testing Tools: Jenkins, GitLab, Eclipse, Kibana, JIRA, SQL Developer, SQL Plus, Redwood HQ, Beyond Compare, Subversion, TestPartner, WinRunner, LoadRunner, TestDirector, QuickTest Pro, SQA Robot, SQA LoadTest, SQA Manager, QA Partner, Silk, Visual Test and JUnit

Operating Systems: Windows 10 / 7 / XP / 2000 / NT and UNIX

Languages: SQL, PL/SQL, Java, JavaScript, HTML, XML, C/C++ and Visual Basic

Databases: Oracle, DB2, Informix, DBISAM, FileMaker Pro and Microsoft Access

Software Applications: Visual SourceSafe, CVS, StarTeam, TOAD, MS Project, MS Office Professional, MS Outlook, MS FrontPage and variety web browsers (Chrome, Edge, IE, Netscape, Firefox and Safari)

PROFESSIONAL EXPERIENCE

Quality Assurance Analyst III

Confidential

Responsibilities:

• Conduct Regression Testing for Benefits Eligibility (BNELG) Pega application and Premium Billing Service (PBS) Web Application using automation tools Jenkins and GitLab in CICD environment
• Analyze test results and investigate failed test cases as well as update expected results files accordingly using tools Eclipse, Kibana and Beyond Compare
• Work closely with other engineers to automate VPOC Portlet application and SIT Server web service application
• Perform Regression Testing for VPOC and SIT Server using Redwood HQ automation tool as well as maintain testing scripts and test cases.
• Create and maintain test data / test cases for assigned multiple applications and projects by using Oracle SQL and PL/SQL scripts
• Provide Regression Testing for PARS and OHI Report web applications during multiple database migrations releases and project maintenance releases
• Use Oracle SQL Developer and SQL Plus to test database triggers / procedures for multiple batch applications
• Prepare Test Plan, Test Case, Requirement Traceability Matrix (RTM) documents for multiple applications that supporting different projects and releases
• Perform Regression Testing for DBIDS Identity and personnel management system applications and handheld device software applications in secured network lab environment.
• Create and prepare QA Release and Signoff documents for every major and minor software application releases
• Provide testing support for Production Application Verification during scheduled weekend Maintenance Window
• Recently awarded and recognized for “Exceptional Achievement and Performance on high visibility assignments and tasks”

Information Analyst

Confidential

Responsibilities:

• Created Test Plan, Test Case and Test Summary for variety Department of Defense Healthcare web Portal applications and Reporting web based applications.
• Used Oracle SQL scripts to create and manipulate test data in order to do the backend database testing for web based applications and knowledge based applications.
• Performed Production Validation testing for every major system wide software releases and prepared Release Notes and Release Summary documents.
• Worked closely with Project Managers and developers to provide high quality software QA services to both internal and external clients.
• Participated code review with project manager, developer and business analyst for healthcare billing service web applications.
• Created and maintained TestPartner automation scripts for regression testing front end and back end Java based applications as well as knowledge based applications.
• Conducted functional testing and regression testing for DBIDS Biometrics physical security software applications and handheld device software applications.
• Performed smoke testing and compatibility testing for enterprise MHS Web Security applications as well as enterprise mobile portal applications.
• Provided QA risk assessments and feedbacks for Project Managers, QA Managers and developers when resources and time are extremely limited.

QA Consultant

Confidential, Palo Alto, CA

Responsibilities:

• Created Test Plan and Test Specification documents that stipulated complete system testing methodology.
• Performed integration testing, functional testing, regression testing, smoke testing and API testing.
• Designed and developed Test Cases for testing the Java and XML based Clinical Tools web application.
• Worked closely with developers and took an active role to ensure that each software module meets highest quality standards.
• Provided detail testing results and analysis reports to project management team and development team.

QA Team Lead

Confidential, San Jose, CA

Responsibilities:

• Created Test Strategy documentation that stipulated detail instructions and methodologies to perform variety testing activities for the entire multi-million dollar IT project.
• Worked closely with client side project management team as well as onshore / offshore management and development team to resolve complex issues.
• Wrote detail Integration Test Plan that contained test objective, test scope, test cases and resource management for each individual portal application that in J2EE technology.
• Drove project management meetings with client, business analyst and offshore team on daily basis to resolve and coordinate issues regarding test data, test status and test reporting.
• Maintained test plans and test cases in Test Director as well as generated and analyzed test status reports and defect reports.
• Engaged in code review and Unit Testing with technical leads and developers by reviewing coding logic and making sure it compliance with business rules.
• Performed backend database testing by using DB2 client to write and execute SQL scripts to check data integrity.

QA Consultant / QA Lead

Confidential, San Ramon, CA

Responsibilities:

• Developed test plans and test cases based on functional specification documents to verify business processes and requirements.
• Created requirement validation matrix by defining test objectives and choosing test cases that would be used.
• Participated in business requirements and development team meetings to identify appropriate test environment, test data and test execution schedules.
• Defined high level test scenarios and detail test scripts matrix and deployed them in Test Director.
• Wrote and executed detail test procedures for functional testing, system testing and regression testing.
• Performed backend testing by writing and executing SQL queries to check data integrity.
• Automated partial test scripts for regression testing by using Mercury’s Quick TestPro.
• Reported defects through bug tracking system and coordinated verification for bug fixes.
• Involved in white box testing by verifying conditions and data flows in each module.
• Coordinated test execution and status reporting between developments lead and test team by hosting the test status call on daily basis.
• Provided leadership and training for new test team members as well as balanced test team work load and resolved resource constraint issues.
• Analyzed and prepared release to production documents by summarizing release contents, testing performed, miscellaneous testing and test execution statistics.

QA Team Lead

Confidential, Redwood City, CA

Responsibilities:

• Created and modified test plans, test designs and test cases for various e-Commerce applications based on business function documents.
• Designed and implemented performance test, stress test for web based applications as well as developed automated scripts by using LoadRunner.
• Supervised, trained and mentored SQA staff, including employees and contractors.
• Developed significant guideline for test cases and strategies to be deployed in the testing.
• Represented SQA team to communicate with development team and business analysts.
• Generated and executed automate WinRunner scripts for functional and GUI testing as well as wrote detail manual test scripts for smoke test, regression test and system test.
• Maintained and updated the defect tracking database and QA project web site.
• Awarded “Employee of the Month” in IT department by leading a high profile QA project with successful results.

Senior QA Analyst

Confidential, Stamford, CT

Responsibilities:

• Developed test plans and test cases for testing the trading floor system applications.
• Created and automated test scripts by using SQA Robot for functional and GUI testing.
• Managed software configuration and code version control for production releases.
• Performed backend database testing by creating and running Oracle SQL, PL/SQL scripts.
• Verified, analyzed and maintained test results, change requests and defect tracking system.
• Provided detail defect reports to developer and prepared release documentations.

Software/PC Tester

Confidential, Cupertino, CA

Responsibilities:

• Performed black-box testing and functional testing for applications and games on HP PCs.
• Installed and configured various software and hardware over Windows98 and Windows95.
• Participated the compatibility testing on different computers, printers and scanners.
• Streamlined testing scripts used to evaluate various HP computers and peripherals.