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Digital And Pos Quality Assurance Lead Resume

MorrisvillE

SUMMARY

  • Has 15 years of experience in Digital assurance and quality engineering with hands - on knowledge in retail, restaurant and ecommerce domain products like Sterling Commerce (Order Management System), SAP-Hybris, Genesis Point of Sale Store solution, JDA Demand & Fulfilment, NCR Product implementations.
  • Also has experience in unemployment insurance benefits application by Confidential Government Solutions.
  • Apart from these products, has good knowledge of SOUP UI, REST protocol, Mainframes (Creating test JCL and analyzing Cobol programs), Informatica, XML, HTML, HPUFT, Selenium, payment gateway and Java technologies.
  • Quality Engineer Lead in implementation of Retail solutions with ERP packages such as IBM Sterling OMS, JDA WMS, TMS, JDA Demand and Fulfillment, SAP-Hybris, Mainframe, SOAPUI, Informatica and Point-of-Sale applications
  • QA Test Lead in implementing POS and Mobiles applications for leading Fast Food Company. Also build, stage and install the restaurant POS lab with NCR devices for test environments and integrate different hardware peripherals.
  • Quality assurance Automation Specialist in Unemployment insurance domain to validate benefits accounting, payments, claims and overpayments module.
  • Develop, enhance and maintain Automation scripts using Selenium (Java scripting) tool using CD/CI frameworks and tools like Jenkins.
  • Strong knowledge on webservice testing using SOUPUI(ESB) to integrate different applications/product for the data flow. Creating inbound and outbound XML/data as need for the application and execute the API services to validate data mapping
  • Configured business rules in the application as part of test data/environment setup and maintain test data and environments. Worked as Data coordinator to generate order flow from .com to Mainframe, helped to understand the overall architecture of the supply chain.
  • Performed database operations using RDBMS MS SQL/Oracle/Toad on various data sources to execute test activities and ensure data mapping, data integrity, and data accuracy. Generate SQL queries to troubleshoot configuration and environmental issues by backtracking the data.
  • Work with Different payment solution provided Firstdata, GE,Moneris,GPFS,Kount to validated and support the ecommerce application payment functionalities
  • Work on proposal, resourcing, estimation for long- and short-term projects. Onshore and Offshore Delivery Management. Plan, assign task on daily basis using Agile tools confluence, Rally and Jira
  • Conduct business review meetings to identify real time scenarios to develop business solutions and uses cases
  • Organize daily Defect Scrum calls to triage the defects with different stakeholders and route defects to right team and track it to closure.
  • Assist Management in communicating project status, issues & risks to management. Integrate HPALM with excel macro to generate quick reports on Test Management activities.

TECHNICAL SKILLS

Expertise in Products: IBM Sterling order management, JDA demand and Fulfilment, JDA WMS, Genesis point of sale, unemployment insurance benefits application, NewPoS Point of Sale application

Technology / Applications: Oracle Apps, Informatica (ETL), JAVA/J2EE Web, Web Services

Database: RDBMS - Oracle 9i/10g/11g, SQL Server 2005/2008

Application Tools: Jenkins, GitHub, SOAP UI, POSTMAN, Informatica power center, HPALM, HP QTP, Selenium, Putty, Attachmate Extra Client (Mainframe), WinSCP, Eclipse, Rally

DB Application tools: Toad 9/9.5/10.1, SQL Developer, SQL Plus, Teradata SQL Assistant

Ticketing / Project Management Tools: BMC Remedy, HPQC, Microsoft Project, CA Clarity PPM, Rally, HPALM, Jira

Application platform /language: Java, C++, AWS cloud hosting, HTML, Visual basic and UNIX

Methodologies: Agile, DevOps and Waterfall

PROFESSIONAL EXPERIENCE

Confidential

Digital and POS Quality assurance Lead

Responsibilities:

  • Market Test Lead for implementing and delivering POS and Digital systems.
  • Support production issues in validating the lower environment and perform Prod testing in canary phase
  • Setup offers and promotion, perform End to End order flow using different point of sale and validate the data flow to downstream reporting.
  • Manage offshore and onshore test team, estimate, and plan for future release. Manage and delivery daily QE activities.
  • Install and setup Restaurant POS system for test environment.
  • Setup and installing hardware peripherals for restaurant POS system
  • Install and stage T340 server and connect all the POS system, payment gateway to the server systems
  • Trouble shoot any POS, hardware or server issue in test labs.

Confidential

Lead Quality Engineer

Responsibilities:

  • Analyse the data flow from SAP Hybris to GLprod and Siebel for Customer orders from ecommerce
  • Understand the Integration API’s between the applications and validate the data flow using Post-Man and SoapUI.
  • Configure and Update Hybirs Backoffice and HMC as need for customer orders as part of the data setup for UAT and team test execution.
  • Execute Cronjobs for the team as need as ensure the data between the team is not impacted because of the job execution.
  • Generate Automation test scripts for the Ecommerce application and execute as needed.
  • Provide Sprint walkthroughs to the business
  • Work on estimation and manage team efforts daily basis
  • Follow agile methodologies and groom new team members and peers in various testing life cycle
  • Act as a liaison between client and QA team
  • Use rally to report daily iteration status, assign and review tasks for the team in Rally.

Confidential, Morrisville

Accounting Functional Lead

Responsibilities:

  • Understand the DES work processes for legacy software applications systems
  • Understand the new SCUBI application and different claims flow to validate accounting, payments, claims and overpayments module.
  • Understand the rules of distributing payments, overpayments, refunds, fees and combined wage claims (CWC) into their funding sources
  • Trigger data set up for different accounting transaction and generate the different transactions of benefit claims
  • Work on the interface and validate the interface mappings are good.
  • Roll up the accounting transaction and validate daily ledger balance and reports
  • Perform database operations using RDBMS MS SQL/Oracle/Toad on various data sources to execute test activities and ensure data mapping, data integrity, and data accuracy.
  • Analysis Database troubleshooting configuration and environmental issues by backtracking the data
  • Setting up upstream and downstream data for functional validation when interfaces are not available. works with functional BA and developers to Identify functional gaps and extension the needs for Unemployment Insurance accounting area to address Unified System’s business requirements
  • Design/Architect test automation framework and develop the new test automation libraries using Selenium
  • Trigger Automation script once build commit using DevOps tools Jenkins and Github

Confidential

Data Co-Ordinator / Data lead

Responsibilities:

  • Design, consult and Test the Implementation of Retail solutions with ERP packages such as IBM Sterling OMS, Manhattan Associates (MA) WMS, TMS, JDA Demand and Fulfillment, Mainframe, SOAPUI, Informatica, Java and Point-of-Sale applications
  • Perform database operations using RDBMS MS SQL/Oracle/Toad on various data sources to execute test activities and ensure data mapping, data integrity and data accuracy. Perform Data Analysis, Data Cleansing (Scrubbing) of master data in Mainframe application and perform ETL operations to map and transfer required data to Oracle Database using Informatica.
  • Develop, enhance and maintain Functional and Automation scripts using UFT (VB scripting) or Selenium (Java scripting) tool using CD/CI frameworks and tools like TestNG Framework, Jenkins, GitHub, JUnit and hosted on cloud platform.
  • Performing STUB and webservice testing by creating and replaying inbound and outbound API, HREF, XMLs and SOAPUI to ensure system compatibility
  • Develop and maintain the Data mapping flow to migrate data (ETL) from legacy DB2 to target objects, fields and Oracle Database using Informatica.
  • Perform webservice testing using SOAPUI(OSB) to integrate different applications/product for the data flow. Creating inbound and outbound XML/data as need for the application and execute the services.
  • Conduct business review meetings to identify real time scenarios to develop business solutions and uses cases
  • Generate SQL queries, troubleshoot configuration and environmental issues by backtracking the data.
  • Work as Data constructer in different platforms like Mainframe, XML(OSB), DB2 and configure applications to perform the end to end testing and User acceptance testing.
  • Analyze Cobol programs and create the Test JCL in mainframe to perform the Mainframe testing.
  • Configure business rules in the application as part of test data/environment setup and maintain test data and environments.
  • Involve in production support activities of tracking issues (Service Now), analyzing with development team and resolve incidents for users. Provide post implementation support and smooth handover to the support team.
  • Participate in SCURM meeting and highlight the progress and issues on time
  • Assist test manager in communicating project status, issues & risks to management. Integrate HPALM with excel macro to generate quick reports on Test Management activities.

Confidential

Senior Consultant

Responsibilities:

  • Specialized in Sterling Order Management System Configuration and Product implementation, Responsibilities include Creating, Configure, Enhance and Executing the Business Scenarios for Sterling order management using Sterling application and track the progress in Quality center.
  • Creating order XML, posting orders and validating the end to end flow of the order( ordering, invoicing, return and exchange)
  • Sterling SPoC for the SP3 R5 project
  • Test data coordinator for the end to end validation including the upstream and downstream application
  • Responsible for UAT testing Data in Lowes Service Programs
  • Upload Base item feed, Item association feed, and Item Hierarchy feed, item secondary marketing attributes feed and validate the search works based on the feed and Endeca is fetching the information correct.
  • Used Endeca as a search engine indexing for advanced item search in ecommerce and Point of sale applications.
  • Experienced in SOAP UI tool ESB, which is used as a primary tool for interfacing data between sterling, Genesis, ecommerce and mainframe applications.
  • Analyze with the development team in war room and identify the route cause and application of the defect.
  • Coordinate with the different upstream and downstream development teams during environment issue and end to end application validation.
  • SP3 R5 Sterling and functionality SME
  • Perform defect analysis, preparing testing metrics, test summary report.

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