SUMMARY

• Software QA professional with 9 years of experience. Worked as a Sr QA Engineer in Client - Server, Web applications, ERP, ETL, Mainframe, Mobile Technology.
• Worked in Financial, Healthcare, Retail, and Higher Education and Government domains.
• Expertise in Leading, and supporting the Manual and Automated Testing teams.
• Lead and involve in all testing levels Integration/System/UAT and testing types Smoke, Functional, UI, Usability, Performance, and Regression
• Identify and adopt new testing methodologies, tools, technologies, and best practices, from appropriate sources, to improve the test strategies.
• Hands-on experience with design, development, and implementation of Test strategy, Test plan, Test approach, Test cases/scripts and scenarios.
• Expertise in Different SDLC Models Agile, V-Model, and Waterfall
• Experienced with Agile processes (Scrum, Sprint, iterative development and XP practices)
• Strong in Identifying the functional area for automation and created the automation suites.
• Experience with Test Management tools (Quality Center/ALM, JIRA, Bugzilla, and TFS).
• Experience in Develop and drive a high-level QA strategy, as well as take a hands-on approach to implementing that strategy.
• Ensures on-time delivery of work including monitoring of external and internal dependencies, tracking of progress, and monitoring of project milestones accomplishments
• Define, implement, and enforce QA testing methodologies, standards, and practices; and define and gather metrics which drive desired results.
• Oversee the QA team scheduling, resource planning, status reporting, and defect management.
• Good with creating QA activity documents (QA Dashboards for Management, Daily Status Reports, Metrics, Test Summary for Go -No GO, Release Notes, Traceability Matrixes ).
• Strong Experience and Specialized in Mobile application (iOS, Android and Windows) testing.
• Involved in 8 mobile applications testing from analysis to submitting application to market.
• Good experience with Mobile application testing (Testing the application crashes, usability, User interface, Memory issues and interruption testing).
• Experience with Setup and configure the Emulators/simulators for Windows, iOS and Android application.
• Experience with Web Service (SOAP, REST), endpoints and API testing.
• Strong experience testing Web services using SoapUI, Oracle SOA.
• Strong Experience in XML Validations.
• Strong experience in testing ERP systems (PeopleSoft CRM, HRMS, ELM and Seibel CRM)
• Strong Experience with ETL and good in writing conditions for ETL transform logics. Strong in SQL Queries.
• Experience with Setup the Automation Test suite in Continues Integration.
• Strong experience in Security and penetration testings.

TECHNICAL SKILLS

Mobile application testing: Android SDK, XCODE, DDMS, Instruments, emulators Browser Stack, Keynote Mite

Test automation: UFT/QTP, SoapUI, and VB script

Test management: Quality Center/ALM, JIRA, Azure DevOps, Bugzilla, and Rational Suite.

Tools: Rally, SharePoint, TOAD, Putty, XML Spy, Oracle SQL

Technologies: Mobile (iOS, Android), Java, .Net, Oracle, Mainframe.

PROFESSIONAL EXPERIENCE

Sr QA Analyst

Confidential

Responsibilities:

• Analyzing requirements, detailed design documents and preparing the test cases for the functional testing
• Develop, Maintain and execute the Test scripts in HP ALM and participate in Defect triage meetings.
• Build different lab environments for SAP Triversity POS POS systems.
• Responsible to test Visa, Master card, EBT, American Express, Confidential Credit card, SVC (Gift Card), EGift card, Reward certificate, IVR (Interactive voice Response) related transaction.
• Buy Online Purchase In-Store (BOPIS) is the enhanced site functionality through which one customer can purchase any product online and pick up that item from the nearest store.
• Tested different hardware (Smart Card, EMV Card, Cash Dispenser, Keypad, and Receipt Printer) with Simulator.
• Executed test cases through ALM/Quality Center and reported defects in ALM/Quality Center.
• Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.
• Perform Device Testing on Various Cellular and Tablet device for IOS, android, and Blackberry.
• Conducted Smart Phone validation (Android, iPhone, iPad and Black Berry)
• Performed different mobile device testing by Mobile Testing tools (Perfecto)
• Executed EMV certification scripts using simulator
• Collaborated and directly partnered with business partners and business analyst to perform Salesforce Commerce Cloud eCommerce solutions testing plan and requirements
• Worked on testing of automated multiple screens/pages built on Flutter
• Performed Verifone pinpad and EMV security and hardware testing against positive and negative scenarios such as expired cards and invalid PIN numbers
• Created and tracked Bugs using Azure DevOps using best practices
• Pinpad testing - Pinpad reaction/response via payment through various tender types such as EMV Credit Cards, Vantiv Credit Cards, Debit Card, Gift Card, Trade Card, Power up Reward Credit Card, Cash.
• Validation of POS ability to read cards, store server and back-office integration.
• Cash office process using CP3000 application
• SVS, Synchrony, InComm, Hallmark vendor cards certification on POS systems
• Performed POS (point of Sale) testing using image scanners, barcode scanners, POS registers, scale and MS Patches.
• End to End functionality validation using POS application on tablets
• Perform Image staging and build, Image testing, Microsoft Patches, Quarterly Password updates

Environment: JAVA, Windows, Mainframe, IVR, SQL, SAP, Windows, HP ALM, Quality Center, JIRA, etc.

Sr. QA Analyst

Confidential - Dallas, TX

Responsibilities:

• This project followed an Agile Scrum SDLC methodology
• As a QA, created status reports and presented to upper management
• Created test plan document on the basis of Requirement analysis for the mobile app
• Performed reviews of the test cases written by others team members against the requirements and suggested any enhancements required
• Actively participated in daily scrum meetings to define the main business flows across all sprints
• Created new test cases for manual testing using QC/ALM and imported them using MS Excel test cases to ALM
• Performed manual testing on different devices iOS (6.x,7.x,8.x,9.x), Android (4.x,5.x,6.x), Nexus, HTC, LG
• Performed UAT in the production environment with other stakeholders and final release of the web application
• Monitored software using the tracking features of JIRA and Confluence.
• Performed automated regression test using keyword driven programming in UFT
• Performed smoke, black box, functional, integration and regression testing of the bank's mobile application on iOS and Android devices
• Validated the different functionality of the mobile application using both positive and negative testing approach
• Identified, analyzed, and documented defects utilizing Jira as defect tracking system and Confluence as knowledge and documentation management system.
• Identify, track, and manage system bugs using the issue tracking tool Azure DevOps.
• Used Maven as the build tool, GIT for version control, Jenkins for Continuous Integration.
• Involved in Writing java Scripts to develop automated scripts and frame works.
• Created & executed E2E Test cases using Azure DevOps
• Created and tracked Bugs using Azure DevOps using best practices
• Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Developed SQL queries in SQL server database to conduct database testing
• Performed UI, functional, cross- platform testing using Perfecto mobile in UFT for various mobile devices
• Performed integration testing on the web services using SoapUI, importing WSDL for each web service request
• Performed manual testing with different carriers including AT&T, Verizon4G, Wi-Fi and data
• Categorized bugs based on the severity and interacted with developers to resolve in timely manner
• Conducted meetings with product managers, developers and other QA members on reviewing and resolution of the defects
• Evaluated test results to determine compliance with test plan and established business process
• Interacted with developers, business analysts and the DBA to resolve technical issues
• Actively participated in regular QA team meetings to discuss testing process and suggested improvements to the application design and features

Environment: HP ALM/Quality Center, QTP/UFT, Manual Testing, AWS Cloud, UAT, VB Script, UNIX and Windows XP, MS-Excel, MS-SQL, MS-Visual Studio

Sr QA

Confidential

Responsibilities:

• Manual and Automated test team which size of 3.
• Provided Test estimates for various phases of the project Oversaw all phases of testing. Accuracy of test estimation, keeping overall project in view.
• Splitting the work in the QA Team and tracking the work.
• Created Master Test plans for both projects.
• Facilitating meetings related to test plan/test case review or test execution status.
• Working with technology developers to facilitate resolution of defects.
• Creation of Test cases, Traceability Matrix and Test Summary Report(s).
• Execute the Test case along with QA people in the team and report the defects.
• Planning around the use of Test Environments and test staff.
• Prepare the data validation sheets and validate in CSTS and Election Data bases
• Involving in creating the Test lab for Mobile initiative.
• Creating Test Strategy for Mobile testing (Mobile Web).
• Creating Compatibility Checklist for Mobile website.
• Created Mobile Web standards for County.
• Provide the QA inputs for Daily, weekly, project status meetings
• Testing the mobile web user interface and usability testing.
• Review the Mobile web wire frames.
• Implemented Browser stack, Keynote Mite tools.
• Development and sign off of the Master Test Plan and other Detailed Test Plan.
• Track and develop metrics for testing.
• Coordinate with Business and Development for Defects.
• Prepared Planning and Execution status reports for the Management.
• Attended Business reviews and Functional walkthroughs.
• Participated in the weekly calls to track the status of defect and their progress.
• Review the test cases, test scenarios and provide the comments to the team members.
• Performed Regression Testing.

QA / Mobile Tester

Confidential - Eagan, MN

Responsibilities:

• Initiate, plan and lead execution of testing initiatives. involved the Automated Suite creation for all the Web services using SoapUI/Groovy.
• Create numerous testing related documents - test plan, traceability matrix, test scenarios, status reports etc. for all testing phases.
• Create the Testing Framework for Current iPad Application and Future Release Mobile applications iOS and Android
• Track and develop metrics for testing
• Development and sign off of the Master Test Plan and other Detailed Test Plan.
• Document, track, retest and communicate test results. Conduct defect review meetings with PM, Developers to discuss new & existing defects.
• Ensure QA tasks remain on schedule with frequent check points on progress
• Develop, create, maintain, and execute automated test scripts Selenium as well as manual tests for changes.
• Conducting Test plan, Test case reviews and QA Status meetings. Conducting Defect triage meetings. Tracked sprint burn-down, team velocity and release burn-up for status reporting and forecasting.
• Confer with engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces.
• Work with team members to continually expand on and improve the software release process.
• Review the test cases, test scenarios and provide the comments to the team members.
• Testing the iPad Application (Testing the application Functionality, Crashes, Usability, User interface, Memory issues and interruption testing). testing all the new functional changes in iPad application with different devices (iPad 2, 4 Mini) and Different iOS versions.
• Automate the iPad application using FoneMonkey.
• Test the Mobile application with integration testing with external systems by using XCODE.
• Performed App Store, Market place (Google Play) review Strandline's.
• Review the Wireframes and provide the feedback and help UX/UI design teams.
• Provide the QA inputs for Daily, weekly, project status and Go-no go meetings

Software Test Analyst/Mobile Tester

Confidential

Responsibilities:

• Attended in Agile Scrum Stand-ups and Code & Design Review meetings for QA updates, defect status, priority and Test Deliverables
• Reviewed Business, Functional, Technical Requirements and Process Design documents to create and execute Test Cases
• Worked closely with the product & development teams, to understand product requirements, architecture and technology
• Extensive Black Box testing has been done for Sanity, Smoke, Functional, Integration, System, Regression, Integration, End to End, Performance, Installation test etc.
• Generated Test Data by running SQL Queries against Oracle database for Test Case execution based on the project demands
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Performed Functional and System Integration Testing on Mobile OS/Devices like iPhone 4, 4s and Android ( Jellybean and IceCream Sandwich OS ), Blackberry against new Builds and Releases
• Used VBScript Functions in Static and Dynamic Descriptive Programming, Reusable Actions and performed Regression Testing for each major release of AUT by using Quick Test Professional (QTP) using emulators.
• Knowledge of CDMA/smart mobile technologies, VOIP and IPTV for Video and messaging protocols and Connection devices QCT.
• Worked with developers throughout Bug/Defect Life Cycle (BLC) and with Business Analyst, SMEs to verify & fix Defects
• Involved in API testing with different sub-systems as a part of back-end testing.
• Developing the test scenarios, execution and utilized WSDL files to perform web services tests using SoapUI
• Performed Regression Testing of impacted Test Cases upon defect fixes.
• Updated Defect status in Quality Center and escalated issues to QA Lead/Manager and Project Managers

Environment: s: HP Quality Center/ALM 11.5, HP QTP/UFT, VBScript, Java, Rational Requisite Pro, Clear Case, HTML, SOAP UI, Android SDK, iPhone Configuration Utility, Windows 7/8.

QA Test Engineer

Confidential - Mooresville, NC

Responsibilities:

• Participated in the Agile Scrum SDLC development methodology, iteration and agile release process as well as sprint planning and walkthrough meetings.
• Tested consumer mobile web and apps in different Kinds of Mobile smart phones based on as IOS, Android and Windows Mobile.
• Worked closely with the Developer, BA, Scrum Master and product owner for development of mobile web and apps.
• Developed and Documented Test strategy, scenarios and Test cases, test plan in accordance with the Business Requirements Documents.
• Created test plan, developed test cases, based on the business requirement and exported test cases and maintained the RTM
• Participated Functional, System, Regression, Integration, Smoke, UAT, Ad-hoc, End to End testing for all smart phones / I OS and Androids after release of each sprint
• Tested web, links, buttons and different modules related to mobile web and e-commerce.
• Worked with the IPhone Device Anywhere simulator.
• Tested implementation of Mobile web/and mobile apps on smart phones that include 3G and Android 2.2,4.2, and Most of the Android devices
• Used DDMS tools for Android app testing and debugging the defects. Used Catalog for log the Android bug.
• Involved in End to End test of whole application. Performed functional testing on QA6, Pre-Prod and Regression testing on Production environment before Mobile apps and website is redirected.
• Used HP QTP for creating VB script, check points, used conditions and loops for login validation and automated some descriptive programming as well.
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Managed per action and shared object repository, extensively worked on parameterization, data driven testing and executed scripts.
• Individually tested various web services using Soup UI or user agent (Fire fox) which and vendor applications.
• Validated defects for different QA environment such as QA6, Pre Prod, Production and UAT environment.
• Create complex SQL queries and work with SQL editors
• Involved in the User Acceptance testing (UAT) to check the reliability for end user.
• Raised and Track the defects in HP QC, attached appropriate snap shots, and log the /Crash defects using IPhone configurability utility tool for IOS '
• Involved in defect raising, defect verification and closing.

Environment: HP Quality Center10.0, IBM DB2, VBScript, Java, HTML, C++, SOAP UI, I Phones 4, 4S, Tivoli Workload Scheduler, Android SDK, iPhone Configuration Utility, Windows XP.

QA

Confidential - Minnetonka, MN

Responsibilities:

• Provided Test Estimates for various phases of the project Oversaw all phases of testing.
• Worked with Business Analysts to clarify Ambiguities verified traceability of Test Conditions to Test Cases.
• Conducted daily scrum and removed impediments; led release planning, sprint planning, sprint review and sprint retrospective meetings.
• Deliver Quality Reports to management & project teams providing objective information about the quality of each release.
• Assessed the present t QA process and identify planned to implement "best practices" to improve test approaches, deliverables.
• Creation of Test Plan, Test cases, Traceability Matrix and Test Summary Report(s).
• Test case Preparing and executing for complex, E2E, Business flow, performance, scalability); logging and tracking of defects.
• Conducting Test plan, Test case reviews and QA Status meetings
• Conducting Defect triage meetings.
• Tracked sprint burn-down, team velocity and release burn-up for status reporting and forecasting.
• Confer with engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces.
• Help the Projects Managers and Directors for Project schedule and resources.
• Provide the QA inputs for Daily, weekly, project status and Go-no go meetings
• Overseeing performance testing and other technical testing functions such as security, stability, etc.
• Testing with iOS and Android Mobile applications (Testing the application crashes, usability, User interface, Memory issues and interruption testing).
• Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Testing with Simulate memory warnings, testing application different networks (3G, Wi-Fi, and VPN).
• Using Xcode (iPhone SDK) and able to create the builds for iPhone simulator and Device for different iPhone OS.
• Performed compatibility testing for Android with different resolutions.
• Testing the iPhone application HIG (Human interface guidelines)
• Involved in Data migration testing for large amount of Drug data (Pharmaceutical Data)
• Testing the API using SOAP UI.
• Test the ETL Data loads. Used Informatica for ETL testing.
• Coordinate with Performance engineering team and provide the inputs based on their needs.
• Quality of test plan/strategy; number of reviews errors, missing scenarios, risks, mitigation plan, etc.
• Contributions towards other modules through effective review, resolving problems
• Involving in production check outs with business teams.
• Performed Regression Testing.

QA Engineer

Confidential - Fairfax, VA

Responsibilities:

• Creating test plans that meet established guidelines for quality.
• Writing test cases / scripts that trace to user requirements and test conditions, and otherwise meet established guidelines for quality.
• Provided Test estimates for various phases of the project Oversaw all phases of testing. Accuracy of test estimation, keeping overall project in view.
• Splitting the work in the QA Team and tracking the work.
• Facilitating meetings related to test plan/test case review or test execution status.
• Working with technology developers to facilitate resolution of defects
• Planning around the use of Test Environments and test staff
• Assist QA Test Manager with the creation and maintenance of project schedule
• Testing the iPhone application HIG (Human interface guidelines)
• Testing with Simulate memory warnings, testing application different networks (3G, Wi-Fi, and VPN).
• Involved in Database and XML file validations.
• Extensive Integration testing with ERP applications.
• Testing the mobile application user interface and usability testing.
• Achieve Test case execution productivity expected by the program; % productivity improvement show above project norms
• Coordinate with Business and Development for Defects.
• Prepared Planning and Execution status reports for the Management.
• Attended Business reviews and Functional walkthroughs.
• Participated in the weekly calls to track the status of defect and their progress.

QA Engineer

Confidential - Portland, OR

Responsibilities:

• Defined Ambiguities with the Business and Functional Requirements.
• Worked with Business Analysts to clarify Ambiguities verified traceability of Test Conditions to Test Cases.
• Creation of Test Plan(s), Test case(s), Traceability Matrix and Test Summary Report(s).
• Coordinate with Business to identify the Test Scenarios
• Accuracy of test estimation, keeping overall project in view
• Understanding the test requirements and preparation of the test plan/strategy
• Quality of test plan/strategy; number of reviews errors, missing scenarios, risks, mitigation plan, etc
• Contributions towards other modules through effective review, resolving problems
• Quality of reviews conducted; number of review errors captured Vs slip thrus
• Ensure the preparation of Bi-directional Traceability matrix
• Experience with Xcode (iPhone SDK) and able to create the builds for iPhone simulator and Device for different iPhone OS.
• Familiar with iPhone application Dev center (Adding devices and provisioning files).
• Testing the iPhone application HIG (Human interface guidelines)
• Testing the Application functionality and integration with Confidential e-commerce applications and Nikeid applications.
• Testing with Simulate memory warnings, testing application different networks (3G, Wi-Fi, and VPN).
• Provided Test Estimates for various phases of the project Oversaw all phases of testing.
• Effective test case (complex, e2e, biz flow, performance, scalability, etc) execution; logging and tracking of defects.
• Timeliness of deliveries - WSRs, analysis reports, updating of status in tools, updating of accurate effort in Ecube, etc
• Achieve TC execution productivity expected by the program; % productivity improvement show above project norms
• Coordinate with Business and Development for Defects.
• Prepared Planning and Execution status reports for the Management.
• Attended Business reviews and Functional walkthroughs.
• Daily Electronic Payments systems Validations.
• Production and UAT Support
• Participated in the weekly calls to track the status of defect and their progress.
• Fully integrated with test director for test management activities, created separate test sets for each release based on the severity.
• Performed Regression Testing.
• Wrote SQL queries to test the application for data integrity.
• Implementation QA 'Best Practices' like Orthogonal Array, DSM (Design structure matrix)
• Running Automation scripts by using QTP