SUMMARY:

• 18 years of experience in software testing, business analysis and management
• Excellent analytical, and diversified expertise in manual testing on windows, Web, mobile applications, Webservices, Integration and API testing
• One year of automation testing experience in Selenium
• Expertise in Software Testing Life Cycle (STLC).
• Worked extensively with methodologies like Agile & waterfall technology.
• Excellent in writing Business Requirement Document (BRD) and Functional Documents.
• Very efficient in gathering requirements from users and communicate with developers and stakeholders.
• Solid 6 years of experience as a Business Analyst
• Experience in leading cross - functional teams working on various applications
• Very efficiently managed Onsite and Offshore team of 5 to 20 people. Solid 8 years of experience as a lead.
• Attended daily stand up, Sprint planning, Backlog grooming and Retrospective meetings.
• Prioritized requirements and Bugs. Created EPICS, stories and task in JIRA
• Highly experienced in Smoke, Functional, Regression, Integration, System, User Acceptance, performance, Stress and RESTful web service testing.
• Established QA Processes, Strategies and Metrics to ensure the quality of product
• Experience in building QA Environments and deploying various components that make up the QA environment (client, server, databases)
• Experienced testing batch processes, EDI files download, TIBCO process, testing web services like REST with json format using POSTMAN and FIDDLER.
• Using Splunk verified log for any errors that occurs while testing.
• Created SSRS report using visual studio
• Developed Test Plans and Test Cases for complex business application from Use case, Business requirement and design documents using HP Quality center V10, VSTS, Zephyr
• Experienced in testing the GUI elements for font size, color, Spelling, fields are disabled or enabled, error and warning messages displayed correctly, acceptance of characters or numbers.
• Experience in testing JDA modules - Portfolio Merchandise Management (PMM), Point of Sale (POS), PLM and Demand and Supply modules
• Modified and executed automation script to perform regression and functional testing.
• Hands on experience in creating Selenium web driver scripts and adept in handling selenium objects and Selenium IDE.
• Very efficient in Backend validation and in writing SQL.
• Tested CRM app in Salesforce along with marketing cloud to verify broadcast messages
• Quick turned around on production issues and fixes.
• Worked with end users to help them understand the functionalities of application, helped them in UAT and business process design
• Experience working in a global business environment. Communicate effectively with business associates across different cultures and languages.
• Worked with integration tools like B2B Works EDI, Sonic, fuse, TIBCO.
• Assist team members in developing QA strategy and plan as a Team leader /Sr. QA.

TECHNICAL SKILLS:

Automation Tools: Win Runner, Test Director 4.0/7.0i, Selenium IDE, Web Driver

Bug Tracking System: Consumer-First, Pru-Test Track, Visual Intercept, Test Director, Star team, QC, JIRA

Languages familiar with: UNIX Shell, PL/SQL, Visual Basic, Uniface, C, J2EE, Java

Browsers: Internet Explorer (IE), Mozilla Firefox, Google Chrome, Safari

Software: JDA, COM+, SOAP, Fiddler, Postman, MAS500, JD Edward, Point of Sale, CRM, cloud marketing from Salesforce

Operating Systems: Windows XP/Vista/8 & UNIX, AS 400

Database: Oracle, MS Access, MS SQL Server, Rational DB2

Reports: MS-Office, SQL Server Reporting Server (SSRS) and Crystal

Domain: Retail, Finance, Pension, Insurance, Re-insurance, Manufacture, Energy

PROFESSIONAL EXPERIENCE:

Confidential, Brooklyn, NY

Lead QA

Responsibilities:

• Tested CRM, a salesforce application along with offshore team
• Produced test preparation, test execution, bug reports from salesforce
• Used share point to keep all the documents related
• Wrote scenarios and scripts for functional test, webservice test, integration test and regression test
• Control team of 4 QAs
• Attended standup, retrospective, grooming, and unit meetings
• Verify data in mainframe against data in salesforce - CRM
• Sent call via webservice and verify data in staging database
• Tested webservices by executing SPs

Confidential, Hoboken, NJ

Lead QA

Responsibilities:

• Used VSTS to create Stories, tasks and bugs
• Review and analyzing the GAP stories and discussed with Business team in UK
• Wrote Test scenarios and test cases for GP stories
• Process test execution and lead team members in execution process
• Give weekly updates to QA Manager about all QA team member’s task - Migration, Gap stories and Reporting
• Review data coming from MDM to TWINS and then in OpenTWINS
• Tested WebServices for the claims processed over website
• Held meeting with stack holders on QA testing approach

Confidential, Audubon, PA

Sr. BA/QA

Responsibilities:

• Managing and supporting gathering of business requirement for various applications for DIS integration group
• Partnered with developers to automate manual processes, saving time and money while decreasing errors.
• Perform Integration testing using REST client and postman by processing XML file.
• Follow Agile methodology with two weeks Sprints. Quickly adopt changes in requirement and Incorporated in sprint.
• Collaborated with stakeholder groups across the organization to ensure business and technology alignment.
• Proposed solutions meeting defined specifications and needs.
• Performed quality assurance, system integration and user acceptance testing facilitating on - time, on-budget and acclaimed go-live of enterprise implementations
• Verify log for any error using Splunk app
• Writing In-depth business requirements and function documents.
• Wrote test plan for REST service layer, which was, build with ASP.Net Web API for data transfer.
• Used XML format to test this transfer.
• Identify area of business function for automated v/s manual testing.
• Follow up with business user to get details on bugs and on UAT to get sign off from business

Confidential, Princeton, NJ

Sr. QA Engineer

Responsibilities:

• Managing Testing of Billing Management (a large size application)
• Perform Integration testing, backend, functional and performance testing
• Follow Agile methodology with two week Sprints for rapidly testing and delivering new functionality
• Writing In - depth Test Scenarios, Test Cases, & Documents for Demo
• Functional testing for individual Web User Interface (UI) components
• Created and executed automated test scripts using Selenium for Chassis Lookup.
• Created Packages, Classes and Methods using JAVA
• For Track intermodal websites, created separate class for web elements that were used by couple of different scripts that were written for pages.
• Tested REST service layer, which was, build with ASP.Net Web API for data transfer. Used JSON format to test this transfer.
• Verification and validation of EDI data using JSON format in iWAY.
• Identify area of business function for automated v/s manual testing
• Writing test script for log in screen and for screen layout for Automation testing
• As a senior QA involved in hiring consultants

Environment: Oracle 12c, JSON, iWAY, AngularJS, NodeJS, .Net, SQL, JIRA, SharePoint

Confidential

Sr.QA Analyst/Tester

Responsibilities:

• Performed Functional, Integration, backend and end to end testing.
• Verified data on different websites on different platform and for different concepts.
• Created data in Lotus notes and in AS400 and verified in DB2/AS400 database as well as on websites.
• Verified data in client server applications - PIM and DS
• Using RM track to keep track bugs found while testing. Discussed them in a touch point meeting with developers and managers.
• Effectively discuss test scenarios, results with the different group in a company like business team, store teammarketing team.
• Prepared weekly status report on progress of Dynamic Pricing progress and the defects found.
• Verified data in AS400 as well in DB2 visualizer.
• Run different Robo jobs in AS400. E.g. Replication job to send data like SKU, Vendor, price and cost to
• Canada and Mexico Box from BeyondQA

Environment: DB2, AS400, TIBCO, SQL, RM Track, PIM, JDA

Confidential, NY

Sr. QA / BA

Responsibilities:

• While mainly working on the Finance side, gathered information from users, discussed with developers and created Requirements and Functional Documents.
• Prepare bug reports from Star Team application.
• Very efficiently in gathered requirements from users/SMEs and communicate with developers.
• Prepared Business requirement document (BRD)
• As a team lead, manage a team and assist them in writing Test plan, test case and in creating QA strategy.
• Manage the group of temps when working on the HE search project.
• As a Team lead involve in interview process
• Created Business Requirement document (BRD) and Functional Requirement document and maintaining the
• Requirement Traceability Matrix (RTM) related document.
• Create the test plan, test scripts and Functional Documents for disaster recovering plan and created a data matrix.
• Verified data in to the system from lockbox file received from Bank of America.
• Create reports in SSRS and deploy to test and in production environment.
• Managing IT invoices in SharePoint.

Environment: .Net, Java, Share Point, SSRS reports, Seq Server, EDI, Omni (Image reader), Crystal Reports.

Confidential, NJ

Sr. QA / BA

Responsibilities:

• Used Oracle Financial Forms to create Packaway Documents.
• Used TriVersity to verify data at the store level.
• Created data in JDA PMM (Portfolio Merchandise Management), which is the host application; and through various interface processes, sent data to TriVersity, which is the client application.
• Created data in external system Evant and sent data to external system Oracle Financial.
• Performed manual/automated testing in Financial, Merchandise and Inventory modules.
• Modified the EDI files, which we were received through third party.
• Discuss requirements with users and developers and wrote BRD and functional documents.
• Sent files down (TriVersity system) by running polling down and brought the files back to the host (PMM - JDA application) matched invoices in PMM and sent to Oracle Financial

Environment: TriVersity, PMM, APASS

Confidential, NY

Software Engineer

Responsibilities:

• Worked on a multiple project, including manual Mainframe testing in AS/400. GBS is a core application in
• AS/400 with DB2 database. PCIS and LUCIS are two separate .NET applications for two different departments.
• Wrote test plan, as well as designed steps for the script for the AS/400 application Custody and Management Fees in Test Director 7.2.
• Performed data set up in Mainframe and then tested the data flow.
• Performed Testing Report once per week on a conference call with the Miami - based QA team

Confidential, NY

QA Analyst

Responsibilities:

• Involved in module testing for all screens.
• Wrote scenarios for FBCT (Full Business Cycle Testing) that also includes warehouse interface.
• Starting from creating an order and ended at issuing credit to RMA.
• Involved in creating test scenarios and test scripts for FBCT and warehouse interface that included the creation of scenarios and scripts for stock order entry, non - stock order entry, create RMA, and issuing credit to RMA.
• Created Data Requirements spreadsheets for testing.
• Managed the team of with consultants in India.
• Performed reconciliation of data created by online team with WMS and MAS500.

Confidential, Holmdel, NJ

QA Analyst

Responsibilities:

• Worked as a manual UAT tester on an Ecommerce Self - Service Phase 2 application that enables users to modify their account online.
• Wrote conditions using Technical Specifications, Business Requirements and Wireframe Documents.
• Wrote scenarios for regression testing of "Remove Vehicle" transaction.
• Checked data on Mainframe in Note Log and PTWU - CrossPlex once the testing was done to make sure that the Mainframe was accurately capturing data.

Confidential, NJ

QA Analyst

Responsibilities:

• Wrote test plans for portability testing using user s data, as well as test cases from Functional RequirementsDocuments.
• Performed functional and regression testing for baseline script and portability testing.
• Test Director 7.0i was used for bug tracking, as well as for storing and creating new test scripts.
• Directly discussed bugs with the developers and then retested once the bugs were fixed.
• Performed load, performance testing using load runner

Confidential, NJ

QA Analyst

Responsibilities:

• Wrote specifications for modifications to the existing application.
• Used WinRunner to write automation script for Regression test
• Tested Quark Express on Macintosh for OMFG, as well as prepared documentation and test cases.
• Discussed the testing strategy and functionality with the business analyst and directly reported to the QA manager.
• Performed test migration of data when developers changed the layout of tables in Microsoft SQL Server 7.0 by running Stored Procedures through Enterprise Manager and SQL Server Query.
• Performed functional, regression, performance and backend testing.