SUMMARY

• Proven ability in the area of software engineering pertaining to requirements elicitation, analysis, testing, deployment, maintenance and support of mobile and web applications, enterprise, aircraft software and hardware, direct to user, oiling industry, and home security systems.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Quality Assurance Engineer

Responsibilities:

• Testing Web and Mobile Web application pertaining to PDI Telapoint fuel services
• Implement and manage new Quality Assurance process by identifying requirement and testing coverage needs
• Building smoke, sanity, functional, and regression test sets from scratch
• Work with Project Manager to create acceptance criteria for each story
• Participate in Sprint Review/Backlog refinement, Retrospective, story pointing, and daily stand up meetings
• Manage Bug Triage SWAT ticket process while communicating with clients for fuel distribution and Production Support
• Utilize Sequel Server Management Studio(SSMS) to query the database
• Utilize SoupUI to test Freight charges on customer’s invoices
• Remote Desktop into server to grab logs and files for testing invoice reconciliation process
• Conduct Bi - weekly test case review and knowledge transfer meetings to assure quality of system and the team
• Work directly with automation team to transition manual test cases into automation test cases
• Utilize Jira, Azure Devops(ADO) and Kiwi TCMS software for bug management and test case writing

Confidential, Atlanta, GA

Mobile Device Quality Assurance Engineer

Responsibilities:

• Push firmware versions to Android and IOS devices using automated campaign tools
• Utilize PenguiNet software with basic UNIX commands to receive and update campaign results
• Pull logs to test and verify API calls
• Manage multiple external customer accounts by manual and automated pushes of software versions
• Create campaign documents using Excel to import data into internal software tool
• Work with external vendors for platform integration testing
• Daily platform troubleshooting in the production environment
• Collecting delivery results & rescheduling, management of subsequent campaigns
• Work with cross functional teams to ensure results and verify customer count accurately

Confidential

Test Engineer

Responsibilities:

• Testing In-Flight Entertainment system on Boeing ER and Airbus A Aircraft
• Functional testing pertaining to Opening and Closing Flights from Crew Management Panel(CMP)
• Testing movie content, Safety Video, and Boarding Music content
• Maintenance Mode testing- System Setup, Seat Management, BIT Reports
• Discrete Bridge testing including PA Keys, DoorCl, Air/Gnd, Fasten Seatbelt, Decompression and more
• Verify In-Flight Entertainment Tablet Units are receiving mode updates initiated by Crew Maintenance Panel including Entertainment Mode
• Testing Layout of Passenger Accommodations
• Reconfigure and test server wiring on different aircrafts
• Track and maintain defects using Jira
• Update and build test cases in Confluence
• Android Debug Bridge(ADB) to pull logs for Android aircraft device
• Use basic Linux commands to pull logs including Consolidate and Syslog, and execute Bash test scripts to validate disabling and enabling functions
• Daily stand-up meetings with full Dev team and QA team
• Participate in Sprint Planning meetings and implement Agile workflow
• Provisioning servers for both Integration and Staging environments
• Custom board manipulation to flash android ROMs and fix basic hardware problems

Confidential, Atlanta, GA

Senior Quality Analyst

Responsibilities:

• Mobile device testing(apple TV, Firestick, Kindle, XBOX, Samsung(Tizen OS), Google TV, Roku TV, Chromecast, other iOS devices, and Android platforms)
• Perform device and web testing pertaining to the Filmstruck application
• Test content with built-in Content Management System portal to verify it displays correctly on the user interface
• Track defects and execute test cases using Jira and TestRail
• Translate requirement documentation to written test cases in TestRail
• Taking ownership of platform additions and determining test coverage by implementing additional test cases where needed
• Set up test case review meetings to finalize Test Plan
• Install iOS builds using TestFlight
• API testing(Chrome, Safari, Firefox, IE, Microsoft Edge)
• Perform end-to-end and IAP(in-app purchase) testing
• Work with cross-functional teams
• Daily standup status meetings
• Pull log files using Android Studios
• Pull log files using Charles Web Debugging Proxy
• Android Debug Bridge(ADB) used to upgrade and downgrade Filmstruck application version
• Participate in production support efforts
• UAT Testing

Confidential, Atlanta, GA

Senior Quality Analyst

Responsibilities:

• Review and translate Security Business Net (SBN) requirements to test cases
• Perform regular sessions Confidential SBN call centers in order to ensure that the use cases tested were in line with the SBN agent work flows
• Validate and write proprietary SQL queries using SQL Interactive
• Attend daily scrum meetings with cross functional teams
• Develop and present PowerPoint presentations of SBN workflows and testing processes to cross functional teams
• Train new hires in SBN requirements and testing
• Perform home security hardware and software device testing and validation
• Create, track, and maintain defects throughout the life cycle
• Mobile device testing
• Install applications on mobile devices using TestFlight
• Travel to different locations to test signals with Wi-Fi on and off, also police agencies based on GPS coordinates of location (Intrado/PSAP)
• Reviewed and translated Confidential Digital Life web and mobile web application requirements to test cases
• Worked with REST API for application integration (UI REST BE; BE XAIL Devices)
• Effectively took on and tested 4 to 5 mobile devices simultaneously for an extended period of time(iPhone, Galaxy, Google Phone, iPad, Samsung Tablet and more)
• Test hardware devices pertaining to Digital Life in-home security system
• Designed and developed test cases in excel for import to HP Quality Center/ALM (QC/ALM)
• Designed and developed test cases directly in QC/ALM
• Mapped application requirements to test cases and ensured maximum test coverage
• Executed test cases and upload results to ALM/QC
• Created and track defects throughout the life cycle
• Worked closely with development and 3rd party vendors on defect resolution and validation