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Qa Engineer Resume

MilpitaS

SUMMARY

  • IT professional with more than ten years of experience in planning, implementing and testing technological solutions to support business objectives.
  • Project management experience in financial, retail and manufacturing companies leading all the stages of system development work.
  • Outstanding analyst and project leader in all phases of IT solutions with successful outcomes in implementations, maintenance and improvements.

TECHNICAL SKILLS

  • PC and MAC
  • MS Word
  • Excel
  • Power Point
  • MS Project
  • MS Visio
  • UML
  • Rational
  • Jira
  • Testopia
  • Bugzilla
  • Test link
  • SDLC
  • PMP
  • UAT
  • Black & grey box testing.

PROFESSIONAL EXPERIENCE

Confidential, Milpitas

QA Engineer

Responsibilities:

  • Updated test cases and test plans. Set up testing environment.
  • Created testing reports for managers and executives.

Confidential

QA Team Lead

Responsibilities:

  • Successfully increased the number of projects assigned by Confidential (the client, an American e - learning company).
  • Recognized for high performance in customer satisfaction.
  • Promoted to lead the start-up of the new office in Peru.

Confidential

QA Engineer / Project Coordinator

Responsibilities:

  • Developed practical test set allowing the tester to minimize the execution time.
  • Designed a detailed program outlining each task with its respective responsibility, and all software to be installed in a new bank office.
  • Supervised implementation of IT services and equipment in new offices opened nationwide.
  • Improved Business Requirements and UAT deliverables, improving communication between departments.

Confidential

Senior Business Analyst

Responsibilities:

  • Managed every platform release testing and consolidated all analysts’ reports.
  • Directed training meetings for new users and office managers nationwide.
  • Improved training procedures, resulting in a reduction in process time.

Confidential

Senior Business Analyst

Responsibilities:

  • Developed and managed a procedure which reduced the delivery and response time with credit bureaus.
  • Designed and implemented loan business procedures including interaction with government regulatory entities.

Confidential

Business Process Analyst

Responsibilities:

  • Designed new product delivery procedures for the factory, customers and stores.
  • Restructured operational procedures and redefined employee functions to optimize delivery times reducing customer complaints.

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