QA Engineer Resume Milpitas - Hire IT People

SUMMARY

IT professional with more than ten years of experience in planning, implementing and testing technological solutions to support business objectives.
Project management experience in financial, retail and manufacturing companies leading all the stages of system development work.
Outstanding analyst and project leader in all phases of IT solutions with successful outcomes in implementations, maintenance and improvements.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Milpitas

QA Engineer

Responsibilities:

Confidential

QA Team Lead

Responsibilities:

Successfully increased the number of projects assigned by Confidential (the client, an American e - learning company).
Recognized for high performance in customer satisfaction.
Promoted to lead the start-up of the new office in Peru.

Confidential

QA Engineer / Project Coordinator

Responsibilities:

Developed practical test set allowing the tester to minimize the execution time.
Designed a detailed program outlining each task with its respective responsibility, and all software to be installed in a new bank office.
Supervised implementation of IT services and equipment in new offices opened nationwide.
Improved Business Requirements and UAT deliverables, improving communication between departments.

Confidential

Senior Business Analyst

Responsibilities:

Confidential

Senior Business Analyst

Responsibilities:

Developed and managed a procedure which reduced the delivery and response time with credit bureaus.
Designed and implemented loan business procedures including interaction with government regulatory entities.

Confidential

Business Process Analyst

Responsibilities:

Designed new product delivery procedures for the factory, customers and stores.
Restructured operational procedures and redefined employee functions to optimize delivery times reducing customer complaints.