SUMMARY

• Over seven years of professional experience in Software Quality Assurance & testing in Healthcare, Retail/E - commerce, Banking and Mobile testing domain.
• Extensive experience In Manual testing and Automation testing.
• Experience in Software Quality Assurance Testing, analyzing and testing Large-scale systems in web, GUI and Client/Server Applications.
• Extensive knowledge of all stages of the Software Development Life Cycle (SDLC) and Software testing life cycle (STLC)
• Expertise in working wif the QA methodologies like Waterfall, Agile, and V Models.
• Expertise in development and implementation of test strategy, test plans, test cases and test scripts.
• Experienced in manual testing wif the focus on Black Box testing, White Box testing Functional Testing, Stress Testing, GUI, Regression Testing, Smoke Testing/Sanity Testing, Load Testing, Smoke, UAT, performance testing and System Testing.
• Proficient in Integration, Regression, System, GUI, Smoke and User Acceptance Testing.
• Hands on expertise in designing, developing, enhancing automated test scripts using QTP - VBScript. • Good knowledge of ICD-9/ICD 10 and HIPAA … Transaction Requirements.
• Good experience working wif Claims Processing ITS, Subscriber/Member enrollment, Billing and Provider applications in FACETS.
• Experience wif Facets support systems to enable inbound/outbound HIPAA EDI transaction in support of HIPAA 834, 835 /271 transactions.
• Extensive experience in creating test data, executing test scenarios and analyzing the actual results against the expected results.
• Good Exposure in using automation tools like QTP and SOAPUI
• Hand on experience in mobile testing platform like perfect mobile and device anywhere.
• Experience wif Quality Center, JIRA, and Custom Bug Tracking Tools.

PROFESSIONAL EXPERIENCE

Confidential - San Francisco, CA

Mobile Onsite Sr. QA (iOS & Android)

Responsibilities:

• Responsible for all functional testing, including projects, bugs, enhancements and hot fixes to customer implementation configurations and code changes
• Independently prepare test plans, manual and automation test cases, review testing checklists and troubleshoot production issues
• Actively participate in requirement review meetings and contribute to ensure that all business requirements are covered wif adequate testing
• Log issues in tracking software (JIRA), manage defects from defect discovery to resolution
• Develop, document and implement best practices, processes, operational activities and procedures
• Verify and author system test plans, test scenarios and test cases based on use case document from business
• Implemented functional, regression, and usability testing on iOS and Android mobile devices.
• Identify, track, and manage system bugs using the issue tracking tool Azure DevOps.
• Use Charles Proxy as web debugging tool which logs all HTTP(S) traffic
• Performed REST API validations using postman for Mobile app API's
• Tested mobile applications wif physical devices on both iOS, Android Platforms.
• Worked on testing of automated multiple screens/pages built on Flutter
• Analyzing the crashes using Fiddler and Log cat for native apps (Android and iOS)
• Collaborate wif IT leadership to define and execute QA roadmaps and strategies
• Lead team of 10 QA resources wif task allocation, managing test planning & execution to support a variety of projects including onshore and offshore test team, allocation to QA team.
• Used SOAP UI tool to test QA based architecture application and test SOAP-UI services and REST API
• Developing suitable solutions and custom inputs for testing using API services and SOAP UI
• Worked wif technologies like WSDL, SOAP, SOAP UI, XML, XPath and Web Services
• Report test progress to management on a day to day / weekly basis.
• Setup and drive Defect Triage sessions along wif project partners & client
• Prepare Test documents such as Defect summary report, weekly status report.
• Perform various testing on Mobile includes installation testing, functional testing, Regression Testing, on all iOS & Android devices on different environment
• Participate and assist in creating UAT test scenarios and execution along wif business/product stake holders.
• Onsite-Offshore coordination, Driving QA meetings, Defect Triage directly wif all business stake holders
• Overall responsible for Test coordination and deliverables activities
• Testing Mobile apps on cloud environment/tools such as Sauce labs.
• Identify test risks and proactively plan to mitigate them
• Defect triage, track defects to closure, provide QA sign off

Environment: /Tools: iOS, Android, Windows, TFS, JIRA, MS-office, SOAPUI, Sauce Labs, JavaScript, MTM, SharePoint

Confidential - Atlanta, GA

Sr. QA Analyst

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Expert in writing test scripts manually based on BRDs, FRDs and SRSs.
• Created and managed system testing schedule
• Provided test team status reports on weekly basis to the project manager.
• Integrated UFT/QTP and ALM/QC using AOM (Automation Object Model), OTA (Open Test Architecture).
• Tested manually as per the specification documents.
• Performed Functionality testing during the various phases of the application and analyzed the results manually using Rational Manual Tester.
• Enhanced Test Scripts for Data Driven testing using UFT/QTP.
• Automated web based GUI test cases
• Primarily responsible for Android mobile app functional validation, data validation and API testing using Advanced REST client, JSON validation
• Tested Mobile Web and Mobile Native applications on iPhone, iPad, Android, Windows Mobile, iPod Touch and PC client by testing manually and using Automated Test.
• Performed various types of testing on Mobile client applications across iPhone, Android, Blackberry and Mobile Web.
• Tested all the ETL process that were developed to fetch the data from various feeds into the data Warehouse.
• Written SQL scripts for validating the data loaded by the ETL processes.
• Test planning for iOS/Android mobile applications.
• Validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators that include Device Anywhere and Perfecto Mobile
• Created and maintained reusable Actions in Device anywhere for mobile application.
• Created UFT Automation scripts for GUI and API Testing, Eggplant for mobile Automation Testing.
• Experienced in FliteTrac, CrewTrac, Crew Recovery Manager (RMC), Tracking System Wide upgrades, Mileage requests for Other Airlines, Mileage Multiplier, Million Miler, Online Airline Reservation system, flight reservations, View Reservations, flight check-in, status and schedules, mobile boarding pass, book and change flights, book car, cruises, flight attendants, pnr, flight scheduling, crew scheduling, flight operations, global distribution system (GDS)
• Conducted GUI, Backend, Data Driven and Security Testing.
• Tested processes and methodologies used to deliver Customer order application (Web Application) for quality standards interface to meet customer expectation.
• Performed data driven testing and parameterization using UFT/QTP.
• Reviewed extensive SQL Queries wif complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Created and maintained back-end testing on the oracle database.
• Executed test cases and reported defects in Clear Quest.
• Conducted regression testing on new builds/versions.
• Analyzed software & hardware components using UFT/QTP.
• Developed and executed test cases test Scenarios and followed-up defects using Clear Quest.
• Tracked defects using Clear Quest.
• Performed Defect Management activities to prioritize and resolve any issue/bug found during various software testing cycles such as SIT, UAT, Smoke Tests etc..
• Identified scripts for automation using UFT/QTP.
• Generated various reports such as Test Execution Status/Progress, Defect Status for project stakeholders and submitted them on daily and weekly basis.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Involved in creating output values using UFT/QTP.
• Conducted Defect Status meeting to discuss resolution of issues.

Environment: Windows, Rational Clear Quest, SQL, Oracle, Rational Manual Tester, PL/SQL, XML, J2EE, MS Office (Excel, Office, Outlook, Visio), UFT/QTP

Confidential, Campbell, CA

Sr.QA

Responsibilities:

• Extensive involvement in various phases of SDLC using Agile Methodology
• Gatheird User requirements, analyzed requirements, test strategies, use-case models, activity diagrams, sequence diagrams and collaboration diagrams and created test cases and test data
• Created initial wireframe using Balsamiq Mockup for Web Application Payment Gateway, Order, Return, Refund, Reconciliation for functional Specification
• Done Web Services application testing using SOAP UI
• Tested functionality and integrity of payment gateway using Perfecto
• Gatheird all the business Requirements for the client and converted them into Use Cases for the development team
• Extensively used ETL methodology for testing and supporting data extraction, transformations and loading processing, in a corporate-wide-ETL Solution using Informatica
• Experience in testing Business Intelligence reports generated by various BI Tools like Cognos and Business Objects
• Used SOAPUI tool to test SOA based architecture application to test SOAP services and REST API
• Created Test Scripts in SOAPUI and RESTful for Testing using Web Services
• Developed and executed test cases for XML / SOAP and REST services using SOAPUI tool
• Added Property Transfer in SOAP UI tool to transfer the values from one response XML to another request XML
• Experienced DWH and BI tester/QA Analyst wif strong background in design, development, and support of databases and information products as well as data analysis / reporting / Testing
• Good experience in Cognos & Business Objects Reports testing
• Documented and made various power point presentation to showcase actual Functionality of the mobile application to the client
• Use Android ADB for installing and testing Android mobile application; produced corresponding documentation to cover new functionality
• Used various iPhone and Android support tools like iPhone Configuration Utility, SDK Android Debug Bridge (ADB) to install the builds and extract the logs from different phones and to maximize the test TEMPeffectiveness
• Tested the hybrid PhoneGap app using Testmunk automation framework for cross-platform integration
• Performed UAT before the actual Release of the final app for both iOS and android

Environment: JIRA, SQL, SOAP UI, Perfecto, HP-ALM, Balsamiq, Adobe-Illustrator, MS-Power-point

Confidential, New York, NY

Sr. Quality Analyst

Responsibilities:

• Analyzed Business Requirement document and Business Use Cases in development of Test Plans.
• Participated in the work-scope meetings and peer review meetings to evaluate Use Cases wif Business and Design team.
• Created Test Cases, Test Scenarios in Quality Test Director ensured traceability to Business Use Cases and according to application.
• Involved in creating Test Accounts in mainframe application according to the Business Requirements in utilization for testing.
• Created testing strategies for Disaster Recovery (DR) efforts.
• Created test script, Executed test script, Verified test execution results and updated in traceability matrix.
• Performed navigation, exploratory and data testing of different transactions through CICS screens.
• Verified, updated and validated user data information, account information and authorization of transaction data in CICS screens of Green Screen application.
• Identified and utilized test data through different production and test files in order to halp prepare the test environment wif correct test data.
• Perform Device Testing on Various Cellular and Tablet device for IOS, android, and Blackberry.
• Wrote the manual test plans to test for restrictions on annuities invested in specific funds.
• Performed Smoke, Functional, Regression, System and UAT Testing in Web and Mainframe application.
• Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Created ETL test data for all ETL mapping rules to test the functionality of the Informatica Mapping
• Test Business Objects reports for data validations and compare results wif TOAD.
• Tested reports using Business Objects functionality like Queries, Slice and Dice, Drilldown, Header, Drill up etc
• Automation testing Using SOAP UI for Smoke testing before applying the release in Production.
• Involved in API testing wif both SOAP and RESTful web.
• Worked on Validating REST API Services for different HTTP METHODS
• Directly communicated to Project manager for SIT progress.
• Modified and Edited the XML to validate the SOAP UI Services.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Performed Database testing using SQL queries
• Provide support and data as and when needed to the performance Team.
• Performed Positive & Negative testing to test response of the application under test by creating Data Driven tests.
• Monitor resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
• Analyzing scenario performance, graphs and reports in LoadRunner.
• Reported defects in Defect tracking tool of Quality Center by assigning Defects to development that are encountered during testing phase based on application teams.
• Coordinate wif Operations team to make sure that new platform TEMPhas robust testing processes.
• Communicated wif developer, BA, manager by using SharePoint.
• Installed and used "Emulator" to perform mobile test execution for Iphone, HTC droid, Samsung android, and Dell Streak
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like perfecto mobile and Simulators like: Android SDK, IPhone SDK.
• Created RTM and performed Gap Analysis to ensure the requirement coverage.
• Recommend and implement naming convention for Test Cases, Test Sets and Defects.
• Coordinate wif Test Coordination Center to set up and follow up on daily, weekly and monthly reports.
• Attended Weekly status meeting in reporting and provided a weekly report that includes test metrics consisting of status reports.

Environment: .NET, HTML, Web, Java, J2EE, CICS, TOAD, DB2, Windows, Emulator, perfecto mobile, MS Excel, VB Script, Quality Center, iOS, Android, Apple, Blackberry

Confidential - East Hartford, CT

Sr.QA Tester

Responsibilities:

• Worked wif team members in development of Test cases and Test Plans
• Maintain QA lab standards, documentation review assisted in establishing and maintaining best practices for QA
• Responsible for analyzing the requirements and the critical areas of the application to setup and execute baseline tests
• Setting up the Testing Methodology for the QA department, generating various documents to enable uniformity in recording the test process and results throughout the company
• Used IBM rational quality management tool (RQM) to halp in creating test plan.
• Created and executed test cases and test scripts in rational quality manager. connect to Clear quest for defect tracking from wifin RQM.
• Communicated wif developer, BA, manager by using SharePoint.
• Developed Compiled Module for various tasks.
• Worked on different claim types like CBH (Behavioral) claims, COB ( Benefit) claims, Qcare claims, Medicare claims
• Performed Stress Testing, Load Testing, Volume Testing, and Performance Testing using .
• Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Experienced in Automating Rest API'S using RestAssured Framework, TestNG and Java
• Tested web service XML using SOAPUI tool. Modified end points when we worked on different servers and different versions of Web Services
• Involved in Web Services Testing using SOAPUI to create and execute automated functional, regression, compliance, and load tests
• Monitor resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
• Experienced in very complex and large web based application testing built on Java.
• Generating and implementing templates for Test Plan, Test Cases, Test Scripts, Business Analysis, Gap Analysis, Test Defect Log, Test Case Checklist etc.
• Responsible for identifying the functional test cases for Regression Testing and automated these scripts
• Developed automation test scripts for regression testing on the application using QTP
• Reviewed extensive SQL Queries wif complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Reported SIT progress to lead and project manager.
• Rigorously tested SQL's implementation of existing code.
• Conducted Data integrity and Data validation test manually.
• Performed Sanity Testing and Smoke Testing.
• Conducted Functionality, and Regression testing during the various phases of the development using QTP
• Used Test Director for test documentation management and for defect tracking
• Involved in Baseline, regression, GUI, functional, stress and usability tests
• Meet wif the developers and technical content writers on a daily basis to update the test documents.
• Follow up wif developers on defects status on a regular basis.

Environment: Rational quality manager tool, Clear quest, DB2, JavaSQL,, Windows 2000, MS Office 2000

Confidential - Austin, TX

Quality Analyst/Mobile Tester

Responsibilities:

• Tested application under the agile, scrum and sprint development and process.
• Involved in automation as well as manual testing.
• Created and published Mobile Test Strategy, Test Plan documents on SharePoint for project team members.
• Prepared accurate and detailed requirement specifications documents and functional specification documents for developing various mobile apps and for transferring the CRM project to the client's internal IT team.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Assisted Business Analysts to load all requirements into Requirement module of Quality Center.
• Installed and used "Emulator" to perform mobile test execution for Iphone, HTC droid, Samsung android and, Dell Streak.
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere and Simulators like: Android SDK, IPhone SDK etc.
• Participated in building the automation framework (keyword and hybrid) for regression test suites through BPT module of Quality Center using QTP.
• Worked extensively on web-based testing and involved in UAT environment, pre-production environment and production environment
• Performed Ad-hoc testing, Integration testing, End-to-End testing, Function testing, System testing, User Acceptance testing (UAT), Black box testing on the application.
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using QTP.
• Expertise in working wif various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Writing and Executing Test cases for ios, android, blackberry.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Performed functional testing of individual modules of the Application on iOS, Android.
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Worked on a UNIX platform and experience in backend testing by executing SQL queries.
• Created test script, Executed test script, Verified test execution results and updated in traceability matrix.
• Backend Testing using SQL and Unix Shell Scripts
• Application on iPhone, iPad and Android.
• Arranged test case review sessions in order to ensure the 100% requirement coverage to perform various types of testing such as Functional, GUI, Interface, System and Integration, Back end, Security, Smoke/Sanity testing etc..
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document.
• Modified and Edited the XML to validate the SOAP UI Services.
• Performed Database testing using SQL queries
• Communicated wif developer, BA, manager by using SharePoint
• Performed backend testing for data validation using SQL Queries.
• Performed negative and positive testing using SQL Queries
• Created various test reports such as Test Execution Status, Defect Status, and Defect Injection Rate through Reports and Graphs feature of Quality Center and publish them on as needed basis on the SharePoint site.
• Conducted Bug Review meetings by reviewing and discussing all defects by their business severity and worked actively development and business team to perform the root cause analysis in order to find the resolution.

Environment: iOS, Android OS, BlackBerry OS, XML, Unix, Quality Center, QTP, Java, J2EE, Oracle, TOAD, Share point, Emulator, Device anywhere, MS Office (MS Excel, MS Word, MS PowerPoint), MS Project.