OBJECTIVE:

To excel and grow professionally in Software Testing and Quality Assurance Engineering, consistently move up in the hierarchy with outstanding performance and utilizing the skills through a continuous learning process and providing meaningful solution to the organization.

EXPERIENCE SUMMARY:

• Over 6 years of rich testing experience with Expertise in Sanity testing, Feature testing, Functional testing, System testing, Compatibility testing, Retesting, Regression Testing, Load testing and stress testing Ad - hoc testing for mobile, mobile based applications and web based applications
• Working knowledge in Telecom, Healthcare and Banking domain.
• Good working experience in Oracle RODOD environment.
• Worked as a Test Lead, with a sound experience of Test Planning, Estimation and Test Management, Test Case Writing, Test Execution, Defect Management and Tracking. Also experienced in handling team in different geographical location.
• Worked at client location (Qatar, Doha) for major deliverables, supporting User Acceptance Testing and production activities.
• Knowledge of SDLC, STLC, and Bug Life cycle. Also, have a good working knowledge of Agile Methodology.
• Strong communication skills with an ability to grasp new things quickly.

TECHNICAL SKILLS:

Worked on Automation Testing tool: Selenium, Jmeter, Wireshark, OATS, JIRA, HP ALM (Quality Center) and MARS tool

E2E RODOD testing that involves Siebel CRM Testing, Oracle BRM Testing, Oracle OSM Testing and AIA Testing

Test estimation and planning, Test plan analysis and Test execution.

Bug Reporting and tracking

Knowledge of Basics of SQL and UNIX

PROFESSIONAL EXPERIENCE:

Confidential

QA Consultant

Responsibilities:

• Analysis of the specifications and requirements provided by the clients.
• Preparing and maintaining the Requirement Traceability Matrix (RTM).
• Preparing the Test Plan & Test Scenarios documents for both Unit Testing and System Integration Testing.
• Execution of Test Cases and Logging of defects.
• Peer Review and maintaining the Issues List for any issues/concerns or for application downtime.
• Maintaining Quality Review Documents of the Deliverables.
• Maintaining Knowledge Repository Documents for different Modules.
• Conducting Knowledge sharing sessions and attending client business review calls and walkthroughs.
• Actively involved in preparation of the User Manuals.

Confidential

QA Consultant

Responsibilities:

• Involved in test plan development, execution and defect management.
• Working on E2E testing of Oracle RODOD Stack.
• Participate in ensuring coverage of requirements, effort estimation & resolution of issues on time to ensure delivery of quality work.
• Raising orders and testing API’s via SOAP UI.
• Preparing daily execution and defect reports.
• Focuses on testing Siebel Screens, views and applets.
• Focuses on Testing Siebel Application and Global level Toolbars and Menus
• Focuses on testing Siebel Responsibilities and Views.
• Customizing the products and promotions according to the customer need in the Line Item view of Siebel
• Modification, Disconnect and Swap of order for the customer in Siebel.
• Checking the Installed Assets view of Siebel
• Verifying the baseline functionality and features
• Checking the design and proof-of-concept solutions againstuserrequirements
• User interface testing, where we check the appearance of the GUI, fields placements, Fields naming, field at List Applet, fields at Form Applet.
• System Integration testing, which includes the business end to end flow of integration of functionalities, like during payment it should direct us to payment page and show all the details and should generate payment token after completion of this activity in Siebel. Balance info or other Billing details should be fetched or matched with BRM/customer center.
• Managing and Tracking of E2E customers order via Siebel in AIA and OSM until they are fulfilled.

Confidential

QA Lead

Responsibilities:

• Worked as QA lead in Credit Suisse (investment banking)
• Calculating VaR (Value at Risk) and SVar (Stressed Value at Risk) using historical Simulations using both sensitivities and Full Reval methods, with the tool called MaRS
• Worked in Legal Entity Program in Stressed VaR and Specific Risk VaR
• Involved in Test Planning as well as in Test Execution
• Preparation of Traceability Matrix, Test and Defect Reports, Preparation of QA signoff documents
• Representing the QA team in various meetings with key stake holders to discuss the status, defects for my functional area, impact analysis and provide inputs to project deadlines at both project and release level
• Attending daily status client calls/meetings, updating the status to stake holders

Confidential

Test Lead

Responsibilities:

• Part of all the Express requirements which constitute medium changes every week/month.
• Preparingtest cases for Express Releases that cover changes in the existing plans directly in Production.
• Coordinating with different stack holders and business team as well.
• Preparing daily execution and defect reports and present it to client and stack holders.

Confidential

Test Engineer

Responsibilities:

• Worked extensively on OSS/BSS system for leading telecom Service provider at client location (Doha, Qatar).
• Responsible for preparing and executing of test cases of UAT (User Acceptance Testing) and PVT (Production Verification Testing) environment and also defect logging tracking and generating the test summary reports
• Involved in verification of the client service products and add-ons by activation/deactivation and checking the valid deductions through USSD menu and short codes for both prepaid and postpaid customers (Mobile and Fixed line).
• Delivering required business Express Releases (RR’s and XR’s) according to schedule and with quality meeting Confidential ’s standards
• Proficiency in analysing business requirement, functional and technical specifications and delivering the test scenarios/conditions based on requirements
• Expertise in END to END testing of billing components.
• Responsible for maintaining the test data and also modules documents.

Confidential

Test Engineer

Responsibilities:

• Expertise in VOIP testing with working knowledge on Microsoft Active Directory, Exchange Server, including various services: RIA Services, Media Services, MGC., Web Services, DNS, DHCP, SS7.
• Responsible for Test planning, estimation, analysis and execution of test cases.
• Responsible for tracking and reporting bugs and verifying known bugs against new builds.
• Knowledge of testing tools: HP ALM (Quality center) and Wireshark.
• Knowledge of Scripting languages: UNIX
• Expertise in gathering and analysing SIP traces using the ‘Wireshark’ tool
• Responsible for giving online sessions and trainings to the onsite support team to make them understand the product better.
• Responsible for applying patch whenever new build come and also setting up customer configurations on lab platform.
• Ability to handle team of testers while working on multiple deliverables simultaneously, Training new members in the team and getting them productive quickly.
• Experience in generating the test data from the tool for weekly status report given to the client.

Confidential

Network Engineer

Responsibilities:

• Knowledge of IN nodes (SDP, IVR, EMM, CCN, EMA, MINSAT etc.).
• Performing Health Check of all nodes CS 3.0 nodes like AIR, VS, IVR, SDP, EMM, EMA, CCN, PSL, DWS and MINSAT on regular basis
• L1 trouble shooting for major and minor alarms.
• Knowledge of Prepaid system call flow.
• Knowledge of GSM and NMS.
• Handling Customer Complaints forwarded by Technical Support Group.
• Analysing radio reports for call drop and overall network performance analysis.
• L1 trouble shooting for major and minor alarms, calculate KPI parameters (HLR, VLR etc.).
• Perform Fault Management by co-ordinating support resources, managing technical escalation to ensure fault is rectified within agreed SLA’s