SUMMARY

• I have 11+ years of IT Experience in Software Testing (Automation and Manual Testing). Proficient in Selenium, Quick Test Pro (QTP/UFT), Rational, Quality Center (QC/ALM), Load Runner, Test Partner (TP), Winrunner, Test Director, QA Center, Jmeter. Experience in Mobile testing
• Experience with offshore and onsite model. Experience in Leading a team of QA professionals and coordinating all activities of the QA process and participation in meetings with Clients. Handled max 20 team members in agile, scrum methodologies.
• Experience with Web technologies, Web Services (SOAP/REST), SOAP UI, Mobile Device and web - based application architecture on multiple browsers, Client-Server testing, Data Integration, Mainframe environment, and Database Validation, Load runner to test the Web Services, MQ load through Java Vuser Protocol, Web HTTP/HTML5 etc.
• Expertise in Automation testing using Quick Test Pro (QTP/UFT), Selenium, and Test Partner- built Hybrid Framework and Data Driven Framework using Various Building blocks like Libraries, QTP/UFT Test Object Model, Shared Ors, and Automation Model. Used more descriptive programming instead of storing the entire object into the object repository, so that make the script globalize.
• Selenium Hybrid framework with TestNG, Data Provider, POM, Junit file to make the more robust framework.
• Involved in development of Test Plan, Strategy, test scenarios by the Requirement, and Preparing the Test cases, enhance, maintaining them and documenting all phases of the QA process.
• Worked on the middleware layer architecture between Operation Support System (OSS) and the Network Elements (NEs). Experience with systems service ordering, provisioning and Billing. Experience in VOIP and SIP technology.
• Extensive experience in Black box testing, Functional testing, Integration testing, Data Driven Testing, Regression testing, System Testing, GUI testing, Back-end testing, White Box testing, Load/Performance testing in different stages of QA process, UAT Testing, Exploratory Testing, Context Driven Testing, Rapid Software Testing, and Session Based Test Management.

PROFESSIONAL EXPERIENCE

Senior Test Lead

Confidential, Trenton, NJ

Responsibilities:

• Responsible to review Business requirements/design specifications, create test cases and logging the defect in ALM. Maintaining the QA standards and activities for PTM (Pretrial Monitoring); PCM (Probation).
• Creating the test data from the legacy system (ACS (Municipal), PG (Criminal-Mainframe), CCIS (Criminal for Jail-Mainframe), CAPS (Probation-Mainframe), FACTS (FAMILY-Mainframe) to gets the alert or generate the test data etc.
• Working on PEGA Case Management, Activities, Working on Agents, Working on Agile Environment and attending the scrum stand-up call on daily basis. Also involving in Design review/Product Backlog grooming sessions, Sprint Planning, Sprint Review Session, and Participate in Sprint Retrospective meeting.
• Creating the Automation global Framework from srach for my PTM application. Making the global function/code to utilize by other application as well.
• Using the Hybrid framework and scenarios driving through the Test cases sheet not in the Code (no hard code).
• I used the same code and create the automated test case demo for 3 application and it was working fine (ISP, PTM, and Attorney).
• Using the action to drive the automation script ex: Switch cases (Click, Set, Select, Validate Text, Validate DB etc.)
• Using DevOps (CI/CD) in-build Pega feature and setup with Jenkins and Selenium to validate the Code in DevOps env also same Selenium framework using to validate the GUI related application in both browser at the same time (IE, Chrome) using selenium grid feature. Also Create the Maven project to support the maintain the architecture using Selenium.

Environment: JAVA/J2EE, Data base studio (DB2), ALM (Quality Center), SOAP UI, Windows and Mainframe, UFT, Selenium with Pega DevOps, PEGA version 8.0 (cloud) etc..

Sr. Test Lead

Confidential

Responsibilities:

• Responsible to review Business requirements/design specifications, create test plans, write test scripts, help to QA team to understand the product/ requirement and each assigned item.
• Involving in Production support for prod environment and any query to support stakeholders. Maintain the matrix, MOM, Estimate project schedules, guide team and helping them in resolving complex issues. Worked in Agile and conducting Scrum meeting on daily basis. Involve in Product Backlog Grooming sessions.
• Monitoring, responding to and troubleshooting all system notifications, errors and failures to track end user inquiries in Quality Center (QC/ALM).
• Execute test Script and prepare the defect reports. Work closely with the QA, Development team and Business Analysts in delivering new requirement and maintaining existing applications that support theFISA system. Working payment networks, authorizations, credit / debit through Confidential application. Using SQL Server to test the data in backend vs UI.
• Managing in-build Framework and enhancing it in UFT.
• Writing Test plans, Test Scripts, Automation Load Test Script, Defect tracking solution and script execution using ALM.
• Prepare project plan and track the tasks as per the timeliness defined. Provides project status updates to Senior Manager on weekly basis. Involve in all delivery and QA sign off on time. Taking action on critical situation.

E2E/SIT Test Lead/Manager

Confidential

Responsibilities:

• Major responsibilities included Test Planning, execution and supervision of various stages like Sanity testing, Regression, Defects and Issues Management; Reporting and Stakeholder communication management. Maintain the matrix, MOM, Estimate project schedules, guide team and helping them in resolving complex issues. Working with business and writing User Stories as well and verify with Sr. BA for approval and validations. Validating IPTV/streaming/signals etc in the E2E flow. Working to test the Mobile web app and native app with Manual and Automation (Appium).
• Financial Application is associated with another app (ex: Claim, Billing, Payment, visa cards processing etc.)
• JDA Red Prairie Warehouse Inventory Management System (WMS) warehouse management system is configured for maximum process efficiency.JDA will track all Inventory (Switched/Hub etc) activities, Shipping issue, workflow, Inbound/Outbound etc. Once switch is install then it will send the notification to Order Management system to Process the further steps.
• Working on AWS to the Integration testing. Also involving in Unit testing and managed source control service that host private Git Repositories for us. Test databases can be efficiently implemented as Amazon RDS Database Instances. Test teams can instantiate a fully operational database easily, and load a test dataset from a snapshot
• Supporting stakeholder demos during various phases/code drops of the product. Working on Agile methodology.
• Responsible to understand various Products being offered and associated with these products.
• Strong hands on experience with all levels of testing including End2End, Smoke, System, Integrated System (SIT), Regression, and User Acceptance testing (UAT).
• Concept Wave (CW) Framework is the order transformation engine and the underlying technology for the critical strategic efforts.
• Leading E2E, UAT Testing/Beta Testing of the Quoting, Ordering, Catalog and Order Management, Provisioning, Billing; Service Assurance systems in conjunction to leading CTL organizational transformation from disparate legacy ordering systems to a streamlined and efficient, along with supporting strategic migration of customers and products onto the platform.
• Support UAT Testing by clarifying queries related to business requirements.
• Responsible for Data analyzing and data migration
• Reviewed Business Requirement Documents to understand the application/project’s scope.
• Analyzed the BRD, system specifications and Under stood the test requirements
• Created detailed test cases documentation in Excel and exported to Rally.
• Performed Functional, Integration, UI, regression, positive, and UAT testing.
• Bridge the gap between the CTL, Business Users and the Client / Vendors IT team.
• Extensively involved in creating test data, running batch processing and validating Results in database using TOAD. Involving in SOAP UI web services related testing through Manual and automation
• Monitoring test progress throughout the project release cycle, providing test results and detailed status reports.
• Co-ordination with the Project Managers and Development team for resolution of any outstanding issues.
• Created high level coverage scenarios between requirements and test cases provided to other team members.
• Extensive experience in managing small to medium testing teams while improving development and testing process to efficiently deliver products and services.
• Performed manual and automated test procedures for functional testing of Web services using SOAPUI and REST Client.
• Worked on ordering application which is developed by Concept Wave. Concept Wave (CW)
• Defined Test Approach and set Milestones and deliverables in for End to End (E2E) Informal Interface Test, Integrated System Test and CTL Labs.
• Escalation of issues which were feasible and found by the Team and report them to Project Managers, Development Managers.
• In E2E testing worked on Copper, Fiber, L3PP, L2PP analysis report, Access, Private IP, VOIP Products from Order entry, Provisioning(L2/L3) and Billing.
• Involving in automation testing for GUI related testing with “QTP” and “Selenium” using Jenkins and Backend related testing in DevOps Env.
• Involving in Jenkins/DevOps Concept, CI/CD with Selenium automation testing.

Environment: Concept wave, Aptos, JAVA, SQL, Oracle, JavaScript, CA Rally, ALM, Quality Center, TOAD, SOAP UI, Windows and UNIX, Selenium, Ranorex Automation Tool, C#, Dot Net, Appium, Java, selenium, Jenkins, TestNG.

QA Lead/Manager (Automation/Manual)

Confidential, NYC, NY

Responsibilities:

• Responsible to review Business requirements/design specifications with the help of Sybase Power Designer tool for documentation (act as a BA), create test plans, write test scripts, assign the item to QA team and help them to understand the product/ requirement and each assigned item.
• Involving on UAT testing to support Users also responsible for Production support for prod environment and any query to support stakeholders. Maintain the matrix, MOM, Estimate project schedules, guide team and helping them in resolving complex issues.
• Monitoring, responding to and troubleshooting all system notifications, errors and failures to track end user inquiries in Quality Center (QC/ALM). Support inquiries, by customer.
• Execute test Script and prepare the defect reports. Work closely with the QA, Development team and Business Analysts in delivering new requirement and maintaining existing applications that support theNYSCtreet system. Working payment networks, authorizations, credit / debit through NYCStreet application. Using SQL Server to test the data in backend vs UI.
• Writing Test plans, Test Scripts, Automation Load Test Script, Defect tracking solution and script execution using TFS (MS Team Foundation Server) . TFS is also using for load testing.
• Prepare project plan and track the tasks as per the timeliness defined. Provides project status updates to Senior Manager on weekly basis. Involve in all delivery and QA sign off on time. Taking action on critical situation.
• Data Preparation, validation and error handling. We were logging the defect into Quality Center (QC/ALM) for internal purpose and Jira for customer for any bugs.

Automation Architect/Lead (Automation/Manual)

Confidential, Orangeburg, NY

Responsibilities:

• Working as a QA Automation Architect/Lead/Manager on Agile scrum methodology and handling 11 team members (onsite on different location). Handling all UAT related and prod related issues. Maintain the matrix, MOM, Estimate project schedules, guide team and helping them in resolving complex issues.
• Worked on the Network layers, OSS and Network Element, service ordering, provisioning and Billing (BSS), Middleware system (MTAS), Vision, Front end, Production support, Production release, regression, system/ functional/performance testing.
• Involving on UAT testing to support Users also responsible for Production support for prod environment and any query to support stakeholders. Working on DevOps environment to support testing. Involving in Regression/System/function/Continuous Integration/Delivery (CI/CD) testing in each sprint of Agile Methodology. Deploy the releases of each sprint and involving in Continuous Delivery. Involving in testing of MQ Series and XML messaging.
• Involving in Share Point upgrades testing as well to validate the data validation/database connection/ Roles Access/ settings for security purpose etc. in current version and previous version directly in the Dev environment by rolling back the code. Worked on Rest Assurance tool to test the Rest services develop in automation of Angular JS applications. Used SOAP UI to test the web services and did the automation in Groovy language for SOAP UI.
• Monitoring, responding to and troubleshooting all system notifications, errors and failures to track end user inquiries in Quality Center (QC/ALM). Support inquiries, by customer. Involving in End to end testing. Using SQL Server to test the data in backend.
• Managing automation Framework and creating script, reusable action, function library, Maintaining Custom result log function. Using Hybrid (Keyword driven & Data Driven) framework to maintain the script. Expert in writing, customizing, and executing VB scripts for automation testing utilizing QTP11.53/UFT. Doing code review. Helping team in code related issue. Hands on testing with UFT and Load runner.
• Selenium (Web Driver /TestNG/ POI/Selenium Grid etc.) tool is for UI related testing in across the browser. Helping Team in Framework design, Code review in automation regression testing. We used "Appium" for our mobile framework testing. Appium used for real devices (when new Iphone 6 plus (iOS) and new version of Android phones came in the market) and real browsers testing also for cross-platform framework (Android and iOS) testing. Maven is used to connect with selenium web driver and prepare the build for mobile app testing (needs some configuration to do the testing). Jenkins as a SVN, to deploy the code in the QA/Dev/Prod environment for continuous Integration (CI)/Continuous delivery (CD) testing.
• Helping to build up and monitoring to team for SOAP UI related automation test cases using VB Script in QTP/UFT. WSDL in SOAP UI was used to analyze request/response messages to see how well a WSDL contract is being tested through server and DB. Load runner to test the load for Web Service (SOAP/REST, MQ, Web HTTP/HTML etc. Testing the SOAP and Restful API by SOUP UI tool as well as through the QTP/UFT. Used the Cucumber (Gherkins) for BDD testing.
• Test couple of project to handle the protocols/Services/Activation/Features (ex: Call-forwarding busy(CFB), Call forward No answer (CFN), Caller ID (CID), (PDX) Packet Data fedeX, MTAS set hotline, (PDO) Packet Data Only-1X (block voice calls), (MSS) Mobile Suspended Service etc.) (Ex: VOLTE (Voice over LTE) project) and validate the Network elements (ex: NSN, HLR, THLR, TASPI (TAS Provisioning Interface), TASQRY (transparent data read only), DRASLF (Location Directory Platform)) transaction/Logs etc.
• Responsible for all Releases timelines from start to end. Deploy the releases for each release and assign the item to the QA team. Helping team to understand the product and each assign item. Arrange the Call between Dev/BA and QA for their query. Handling all On-site QA team with different city in USA.
• Validating the Cell Phone Signal Strength frequency for all carriers including 4G, 3G and 2G. Installed apps testing,
• Prepare project plan and track the tasks as per the timeliness defined. Doing resource management, budget planning for regression (Automation/Manual people) testing. Provides project status updates to Senior Manager on weekly basis. Involve in all delivery and sign off on time. Taking action on critical situation.
• Data Preparation, validation and error handling. We were logging the defect into Quality Center (QC/ALM) for bugs.

Environment: ASP.Net, Java, QTP/UFT 11.53, Web Portal, Web Services, Load Runner, Quality Center(QC/ALM), SharePoint, Dot Net, SVN, Unix(Putty), VB Scripting, SOAP UI, C++, Cloud, HTML5, Gherkins, Oracle SQL Developer, Server, telnet, HTTP5, XML, DB2, Team Track, Jenkins, DevOps, Selenium, Web Driver, TestNG, POI, Cucumber, Angular JS etc

Test Manager/Automation Architect (Automation/Manual)

Confidential, Jersey City, NJ

Responsibilities:

• Working as a QA Automation/Manual Test Manager on Agile scrum methodology and handling 15 team member (onsite & offshore). Responsible for understanding the BRD’s, helping offshore to understand the product and creation of high level Scenarios/test cases based on the BRD’s. and verify with the BA’s. Maintain the matrix, MOM, Estimate project schedules, guide team and helping them in resolving complex issues.
• Prepare project plan and track the tasks as per the timeliness defined. Doing resource management, budget planning for regression (Automation/Manual people) testing. Handling on-site and off-site QA team.
• Provides project status updates to Client Manager on weekly basis. Involve in all delivery and sign off on time. Involving in Continuous Integration/Regression/function/Continuous Delivery.
• Managing automation Framework and creating script, reusable action, function library, Maintaining Custom result log function. Using Hybrid framework to maintain the script. Expert in writing, customizing, and executing VB scripts for automation testing utilizing QTP. Using Jmeter for load testing. FIX Protocol was using to test the messages transferring from one app to another. FIX Messages are composed of a header, a body, and a trailer
• Data Preparation, validation and error handling. We were logging the defect into Quality Center (QC) for bugs.

Environment: ASP.Net, Java, QTP 10.0, Web Portal, Quality Center(QC)/ALM, SharePoint, Dot Net, SVN, Unix, VB Scripting, Web Server, HTML, Oracle SQL Developer, Server, telnet, HTTP, XML, DB2, Team Track, Jmeter, FIX, FX etc

Test Lead (Automation/Manual)

Confidential, NYC, NY

Responsibilities:

• Worked as a Test Manager (Automation/Manual) and handled 10 team member and worked on agile scrum methodology and responsible for understanding the BRD’s, creating high level Scenarios based on the BRD’s. And verify with the BA’s. Helping offshore to create the test cased based on the high level Scenarios. Handling on-site and off-site QA team. Maintain the matrix, MOM, Estimate project schedules, guide team and helping them in resolving complex issues.
• Preparing effort estimation for automation script. Helping offshore team for creating automation Test Script based on manual test cases. Design and build automation solutions for Continuous Integration testing.
• Created the report and validated with the data based on the regulatory compliance report. Report contains all regulatory compliance for each transaction in the trading system.
• Managing automation Framework and creating script, reusable action, function library, Maintaining Custom result log function. Using Hybrid framework to maintain the script. Expert in writing, customizing, and executing VB scripts for automation testing utilizing QTP alter on convert into Selenium. Java Script also using for testing.
• Performing Task Allocation and Involved in Regression, Functional, Integration and System Continuous Delivery and helping BA’s in UAT Testing. Using SVN for version control to maintain the scripts/code. Used Cucumber (Gherkins) for BDD testing.
• Responsible for testing the FIX protocol types and how the information is exchanging in one API system to another API system in XML format, then middleware converted FIX protocol information based XML to the flat files (which is understandable by the system) and then get the response back from backend in flat form, convert again into the same XML format, it should have same FIX protocol type no. in the XML file which we converted in the flat files 1st time and send back to the API system. Responsible for validating the “real-time market data”through Picasso application.
• FIX Messages are composed of a header, a body, and a trailer. I was involving to test the below defined char/numbers in the Messages (sending & receiving). The header contains five mandatory fields and one optional field: 8 (Begin String), 9 (Body Length), 35 (MsgType), 49 (SenderCompID), 56 (TargetCompID) and 1128 (ApplVerID - if present must be in 6th position). The content in the body of the message is specified by (tag 35, MsgType) message type defined in the header. The last field of the message is tag 10, It is always expressed as a three-digit number (e.g. 10=002).
• Data Preparation, validation and error handling. We were logging the defect into Quality Center (QC) for bugs.

Environment: ASP.Net, QTP 10.0, Web Portal, SOA, Quality Center(QC), SharePoint, SVN, Unix, VB Scripting, Web Server, HTML, Windows 2000 professional, SQL Server, telnet, MS Office 97/2000, MS Access, HTTP, XML, DB2,FIX, Selenium, Cucumber, Capital Market, Dot Net, FIX Protocol etc.

QA Lead

Confidential, New York City

Responsibilities:

• Working as a QA Lead and responsible for understanding the business process, creating detailed specifications, and writing the Scenarios according to the BRD’s.
• Managing automation Framework and creating script, reusable action, function library, Maintaining Custom result log function. Using Hybrid framework to maintain the script. Expert in writing, customizing, and executing VB scripts for automation testing utilizing QTP.
• Working on Agile methodologies such as SCRUM. Performing end to end testing.
• Performing Task Allocation and Involved in Regression, Functional, Integration, System, Back-end testing and UAT Testing. Using SVN for version control to maintain the VB scripts using QTP. Working on Selenium script as well because they want to move the script into selenium.
• Data Preparation, Validating Data and Doing error handling. Logging the defect into Jira.
• Validating Data Integration. Using SQL Query for data base testing. Validating the data in an ASP.Net and do the performance testing with bulk of data.
• Testing the claim processing system and handling the large amount of claims data through Electronic data interchange (EDI) using SQL server.

Environment: ASP.Net, QTP 10.0, Selenium, Web Portal, SOA, Jira, SharePoint, SVN, Unix, VB Scripting, Web Server, HTML, Windows 2000 professional, Toad, telnet, MS Office 97/2000, MS Access, SQL Server, HTTP, XML, DB2, HL7 & EMR system integration, Jmeter etc.

Sr. QA Test Engineer

Confidential, Hartford, CT

Responsibilities:

• Working as a Sr.QA Test Engineer with 5 team members and Responsible for understanding the business process, creating detailed specifications, and writing the Scenarios according to the BRD’s and helps to offshore for writing the Test Cases and review those test cases. Interacting with DBA's, Development Managers, etc..
• Working on Agile Scrum methodologies. Responsible for Quality Assurance for the Claim, Policy Creation and LMA application. Preparation of Test Strategy/plan. Preparing a Manual Test Cases and then automate to in QTP (using VB Script) and using Hybrid and Data driven framework and executing into QC. Designing an Automation Framework.
• Expert in writing, customizing, and executing scripts for automation testing utilizing QTP.
• Data Preparation for Insured Company or indemnified party. Preparing the Peer Review sheet for validation and monitoring of the offshore team. Preparing the Daily / Weekly Status Report (Minutes of Meeting).

Environment: Siebel Application 8.0, QTP 10.0, Web Portal, Quality Center (QC), SharePoint, VB Scripting, AJAX, Java, JSP, JBOSS, Apache, Servlet, web Sphere Application Server, Toad, telnet, SQL, ASP, Dot Net etc.

Sr. QA Test Analyst

Confidential, Rutherford NJ

Responsibilities:

• Working as a Sr. Test Analyst with 5 team members and Responsible for analyzing work orders, creating detailed specifications, and writing the Scenarios according to the work orders.
• Responsible for Quality Assurance for Claim in Siebel CRM, Policy Creation etc. Preparation of Test plan, Test Scenarios, Strategy, Automation Architect/Frame Work (Hybrid, Manual test cases and convert into Automation VB script (QTP).
• After making scripting in to QTP, execute into QC. Performing Task Allocation and Involved in Regression, Functional, Integration, System testing. Bug Tracking Report using version control system tool PVCS (Team Track).
• Data Preparation for Insured Company and also creating a Claim of a Particular Policy no. and testing for Reserving Claims, Change Claim Status, Payments (Take Authorization for a Payment), Refunds and Adjustments. Knowledge in cloud computing platform.

Environment: Siebel Application 8.0, QTP 9.2, VB Scripting, AJAX, Java, JSP, JBOSS, Apache, Servlet, J2EE, Web Server, web services, HTML, Toad, telnet, Quality Center(QC), SQL, HTTP, XML, Sybase, Web Methods, Version Control Tool / Serena 10, Web Sphere Application Server etc.