QA Testing Analyst Resume Columbus, OH - Hire IT People

SUMMARY

Analyst experienced in gathering requirements by collaborating with product teams to implement new features and evaluating designs for gaps in usability.
Skilled in quantitative historical trend analysis and identifying inaccuracies in data.
Strong collaborator on cross - functional projects, translating financial requirements to technology partners and focused on business needs and rapidly changing priorities.

TECHNICAL SKILLS

Analysis: Quality Assurance, Test Case Development, Business Process Analysis, Problem Analysis, User Training, Application Support, Agile/Waterfall Methodology (SDLC), Use Case Development, Trend Analysis, Operations Management

Technical: Microsoft Office Suite (Excel, Word, PowerPoint), Confluence, Jira, HP Application Lifecyle Management, Azure, Tableau, TPX, SAP, SQL, Java, Bloomberg

PROFESSIONAL EXPERIENCE

QA Testing Analyst

Confidential, Columbus, OH

Responsibilities:

Created, executed, and validated test cases for customer-initiated web and app instant payment services.
Configured mock requests for ISO 20022 RTP Messages through The Clearing House.
Validated transaction and account status/postings through IBM TPX/Mainframe.
Ensured accurate reporting for Tableau report requirements against DB2 data.
Reviewed and presented user story functionality with Product Owners and business partners
Coordinated weekly testing calls with The Clearing House for new functionality and defects.

Jr. Testing Analyst

Confidential, Columbus, OH

Responsibilities:

Analyzed retail financial transactions to ensure mitigation of return fraud in excess of $1.5M per quarter.
Ensured mitigation of fraud loopholes by tracing complex payments and refunds in various exchange trails.
Review epics, user story and acceptance criteria to ensure feature is delivered as expected.
Identified, logged, and researched defects in JIRA with Business Analysts and/or Developers.
Analyzed design for House Account Application Enrollment and Account Lookup functionality on POS and mPOS.
Implemented new data configuration for regression scenarios to eliminate 1-day delay for 3rd party vendor setup.
Executed over 100 UAT cases daily testing for Loyalty, House Account, and Payments on POS and mPOS
Designed entire testing scenario/strategy for implementation of new digital wallet payment method on POS.
Optimized regression suites for existing features to ensure adequate and efficient coverage for core functionalities.

Accounting Internship/Technical Consultant

Confidential, Carnegie, PA

Responsibilities:

Organized over 2,000 quarterly and annual financial tax documents for clients to increase productivity for CPAs.
Calculated completion rate for tax return filings by transferring handwritten drop off dates into Excel formulas and was selected as Excel and IT subject matter expert across the firm assigned to work other ad-hoc projects.
Gathered requirements and created a new CRM database using MySQL and Excel to store patient insurance plans.
Automated 200 billing codes and invoicing to insurance companies, suppliers, and customers to streamline cash flow collection and improve ability to analyze financial results.

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Qa Testing Analyst Resume

Columbus, OH

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