SUMMARY

• Overall 19 years of experience in teh IT industry ranging from Training, Software Development, Testing to Administration.
• Over 7+ years of work experience as a QA Team Lead and Over 11 ½ years of work experience as BaaN ERP System Analyst and
• Excellent ERP skills, solid software development background and experience with testing methods and procedures
• Database Administration experience for Oracle Knowledge of multiple OS and databases
• Ability to work as individual contributor, Team member and as Team Lead Ability to handle multiple tasks/projects concurrently
• Exclusive experience in Agile (Scrum), Software Development Life Cycle (SDLC), Software Testing life Cycle.
• Experienced with various testing methods such as Functional testing, Regression Testing, System Testing, Integration Testing, Compatibility testing, Smoke testing, User Acceptance Testing (UAT)
• Experienced with Mobile Testing. Expert in Quality Center/ALM, Jira
• Experienced in Quick Test Professional (QTP)
• Experienced in Manual and Automation Testing Career Goal:
• Sr. QA Manager/ QA Director - Leadership and Team Development and set team goals and like to lead a team work - and also like to work on projects leading from start to finish working as team. Coordinates teh activities required to meet quality standards
• Monitor and advise on teh performance of teh quality management system and produces data and report on performance, measuring against set indicators
• As QAM liaise with other managers and staff throughout teh organization to ensure that teh QA system is functioning properly
• Where appropriate, teh quality manager advises on changes and their implementation and provides training, tools and techniques to enable others to achieve quality
• Product Manager: I is interested in Product Manager based on my past experience where I worked in 3M as Business Analyst which involves my job in writing functional specifications based on business requirements and written technical specifications based on functional requirements
• I used to interact with users/clients to gather teh requirements to make sure teh system works as user friendly and involve in improving teh business process and to ensure teh customizations done without breaking teh product functionality

TECHNICAL SKILLS

Hardware: Sun, Windows, HP, PC-AT 486, PENTIUM, HP-UX 10.0, Operating Systems Mac, Windows XP/NT, HP-Unix 10.01, Sun OS, Vax/Vms Networks IP (TCP, UDP, SNMP), PPP, DECnet, FTP, HTTP

Languages: C, C++, Java, JavaScript, HTML, XML, CSS, AJAX, jQuery, UNIX Shell Scripts, Windows SDK, BaaN SQL, PL/SQL, COBOL, PASCAL

Test Automation: Basic understanding Selenium Web Driver, Cucumber, UTest, XCtest Mobile Platforms iOS, Android OS, Windows Mobile

Bug Tracking: Bugzilla, Jira

Debugging tools: Charles, SDK, XCode, Eclipse

Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera Web tools Jenkins, Charles, Test Flight, Hockey App, JBoss

Software: Siebel 6.0, BaaN Tools 6.1, Visual Basic 6.0, Power Builder 4.0, Crystal Reports 8.5, Actuate Reporting Tools, v7.0/8sp1, ABAP/4, Win Runner, Control Confidential, Power Mart- ETL, Stratus, MQC

System Administration: BaaN, UNIX (HP-UX), SQL-Server, Actuate e-Reporting Server, Lotus Notes ERP Baan 4c4, BaaN V, SAP R/3, People soft

RDBMS: BaaN Base TP, Informix, Oracle 7.x/8i/9i, MS SQL Server 7.0, MS Access Special Skills C, Shell Programming, Perl, PeopleSoft Tools (v8.1), Objective C. Authorized to work in teh US for any employer

Skills: Hardware Sun, Windows, HP, PC-AT 486, PENTIUM, HP-UX 10.0 Operating Systems Windows XP/NT/ 98/2000/95/3. x, HP-Unix 10.01, Sun OS, DOS, Vax/Vms ERP Baan 4c4, BaaN V, SAP R/3, PeopleSoft RDBMS BaaN Base TP, Informix, Oracle 7.x/8i/9i, MS SQL Server 7.0, MS Access Networks IP (TCP, UDP, SNMP), PPP, DECnet Languages BaaN SQL, PL/SQL, C, C++, Java 1.3.0, JavaScript 1.3, UNIX Shell Scripts, Windows SDK, COBOL, PASCAL Software Siebel 6.0, BaaN Tools 6.1, Visual Basic 6.0, Power Builder 4.0, Crystal Reports 8.5, Actuate Reporting Tools, v7.0/8sp1, ABAP/4, Win Runner, Control Confidential, Power Mart- ETL, Stratus, MQC. System Administration BaaN, UNIX (HP-UX), SQL-Server, Actuate e-Reporting Server, Lotus Notes Special Skills C, Shell Programming, Perl, PeopleSoft Tools (v8.1)

PROFESSIONAL EXPERIENCE

Sr. QA Manager

Responsibilities:

• Actively participated in enhancement Agile/Scrum meetings focused at making teh application more reliable. Formulated manual test cases to automation for all teh application like Action Services/Action Compare/Action Response.
• I manage teh portfolio of work, managing a team of QA engineers, and set direction and implement teh strategy as well as process improvements for teh Fidelity ActionsXchange QA Team within teh organization. l lead a team of QA engineers based in Boston (MA) - (5 QA resources), Professional Services TCS, Bangalore, India (9 QA Resources), and FMR Chennai, India (6 QA Resources). .
• I also worked with cross-functional teams along with interface/collaborate with Business/IT partners in Boston (MA).
• Thought leadership and abstract thinking.
• Proficient in software development lifecycle approaches including Agile method.
• Use to collect, creatively analyze and use data to make business and risk decisions and to evaluate success.
• Use to clearly communicate complex technical ideas, regardless of teh technical capacity of teh audience.
• Quickly understand and in corporate new technologies.
• I thrive in a dynamic and fluid organization where priorities shift to respond to changing business needs.
• Strong personal organization skills and ability to multi-task.
• Strong understanding of QA methodologies and best practices
• Service Manager used for CM/IM tickets creation and approvals for production installs
• Helped in Staffing/Recruitment to teh QA team
• Involved heavily in Production planning install releases Bi weekly and Quarterly major releases
• Involved heavily in work in take estimated meetings to provide QA estimation for user stories using test execution model (TEM)
• Communication of plans, project status, project risks and project metrics to all levels of teh project team.
• Staff Management: assignments, utilization, career development of a global, multicultural team.
• Be a change agent, facilitate transition to state of teh art technologies
• Leadership and Team Development and set team goals and lead a team work - and also worked on projects leading from start to finish working as team. Coordinates teh activities required to meet quality standards
• Monitor and advise on teh performance of teh quality management system and produces data and report on performance, measuring against set indicators
• As QAM liaise with other managers and staff throughout teh organization to ensure that teh QA system is functioning properly
• Manage portfolio of projects against established milestones
• Consistently anticipate, mitigate and communicate issues and status to higher end
• Ability to work TEMPeffectively with product development and systems management
• Strong interpersonal skills, ability to maintain good working relationships with internal and external partners
• Experience with Continuous Integration and Continuous Delivery processes.
• Quality Center, Service Manager, PPMC, GIT Stash, QTP, RTC (Rational Team Concert), ETL Informatica, CTM experience.
• Experience with Automation Tools & Technologies used in identifying teh automation vs manual process of teh system architecture of teh applications Action Services/Action Compare/Action Response.

Confidential, Salem, NH

Sr. BaaN ERP / Senior QA Project Lead

Responsibilities:

• Actively participated in enhancement meetings focused at making teh application more reliable. Formulated manual test cases for all teh application.
• Reported defects using Quality Center and discussed details with Project managers.
• Created traceability matrix between requirements in Requirement plan manager and test cases in Test plan manager.
• Performed functionality testing which involved teh testing of all core functions of teh application. Tested teh web applications application under different networks and Internet speeds.
• Involved in different phases of Test effort like Integration testing, Regression testing, and User Acceptance testing.
• Thorough noledge of mobile platforms such as Android and iOS.
• Responsible for generating business process flow diagrams based on business resource documents. Teh Applications projects life cycle developed using Agile/Scrum Methodologies.
• Also in teh beginning to end of teh Year 2014, I has assigned on several phases of Paymentech Brand Integration(PBI) high visibility projects of JPMC which I has completed several phases of it and will continue to work on for teh rest of teh year end 2015. Simultaneously working in parallel with teh Business compliance projects in 2015.
• I has completed successfully PS upgrade, Edge Canda EIS 5.1 and Report out of Balance (ROB) projects in teh 2013 Year and I also did UAT support in ROL, EIS, and RMS all teh year along.
• I is also involved extensively in system maintenance of UAT like upgrades of QA Oracle databases, Confidential, ETL Informatica in Year. Worked on CTM manual UAT jobs to automation using QTP tool using VB scripts.
• Teh projects that were assigned in 2012 Year completed successfully and they are NFC-EMV Enablement, Merchant FX rate File availability- Face Book, Edge Canada Infrastructure Phase4, Edge Canada EIS Reporting Phase 4, Edge Canada Credit and Risk Phase 4. And one of my major accomplishment of teh year was, I has worked extensively supporting UAT system which involves Confidential, ETL Informatica everyday on a timely manner throughout teh year of 2012.
• Worked on Leading some more projects in 2010/2011 year are Wex/Voyager, Safetech End-to-End, Involved in Cash Advance, SFTP/FTP Confidential projects.
• Also worked on in teh 2010 Year IRS project of inbound/outbound process to send and receive teh files for validation of IRS using Confidential and ETL code.
• Teh key Projects that I was leaded during teh Year were EIS(Executive Information System) and RISK II in teh 2009/2010 Year involved in setting up teh QA/UAT environments for teh applications like Case Manager, Integration Broker, Confidential jobs, Actuate Reporting and ETL for movement of data. Involved in creating own test cases test plan using MQC.
• Working in a key role as a QA Project Lead in Salem’s QA group for teh past more TEMPthan 7+ years. Worked in 2007/2008/2009 Year on critical SCRs related to important projects like Bank Regs, Discover Settlement, PayPal, Pay Source, EIS, RISK, IRS, Wex/Voyager and many others as well as worked on several maintenance business critical SCRs. For teh SCR related work, setup different environments, provided detail documentation about teh test strategies and test cases, performed regression tests, wrote test plans. Learned business process quickly to understand teh BRD/TRD requirements for testing teh SCRs End to End.
• Worked on Pay Source/MFS Projects and I are completely involved in End to End Testing. Teh aim of dis project is to replace teh current manual Merchant Fund Transfer System with automated Merchant Fund Transfer System.
• Understood very well teh functional/technical requirements and business process for dis project and played a key role in not just QAing scr but interacting with client, coordinating with various internal teams and cross functional departments for its implementation and updated status on a weekly basis to higher end Managers.
• Also I has setup functional environment for QAs PTO Online which involved configuring web logic servers, connection pools. dis halped other team members in providing PTO Online environment for testing their SCRs.

Confidential

Business System Analyst

Responsibilities:

• Solves organizational information problems and requirements by analyzing requirements; designing computer programs; recommending system controls and protocols.
• Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
• Improves systems by studying current practices; designing modifications. Recommends controls by identifying problems; writing improved procedures.
• Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
• Maintains system protocols by writing and updating procedures.
• Provides references for users by writing and maintaining user documentation; providing halp desk support; training users.
• Maintains user confidence and protects operations by keeping information confidential. Prepares technical reports by collecting, analyzing, and summarizing information and trends. Maintains professional and technical noledge by attending educational workshops; Contributes to team effort by accomplishing related results as needed.

Confidential

Responsibilities:

• Configure and maintain, Setup & support Replication for Oracle & SQL Server.
• Perform applications database administration functions including SQL tuning, database application design, physical data modeling, and developer support.
• Proactively monitor Oracle & SQL Server databases and respond to any alerts.
• Interface with Enterprise Operations Database group, Systems Administrators and Capacity Planning groups as and when situation demands.
• Perform project management functions across multiple projects, with teh ability to fully leverage DBA resources across onshore & offshore teams.
• Setup Disaster Recovery (DR) strategy and support routine DR testing.
• Work with development teams in database design process and make suggestions/recommendations based on data needs of teh application.
• Support ETL development and troubleshooting Provide database support in all phases of SDLC.
• Deploy database, ETL and configuration changes through environments.
• Establish database standards for operations, upgrades, migrations and on-boarding new applications quickly diagnosed teh problem areas and resolved teh solutions and workarounds.
• Project coordination and planning.
• Write clear, concise, well organized technical documentation to maintain standards and procedures Evaluation and recommendation of software products in database management area.

Environment: Actuate V8, Unix (Solaris HP-UX), Linux, Control Confidential, Oracle-Toad PL/SQL, People Soft, Perl, Power Mart-Informatica-ETL, Stratus, WebLogic Servers, Serena version, MKS, MQC, ALM, Java, BaaN Software (BaaN IVC4, Baan ERP, Oracle as database), PTO online, MFS, CBS, Blaze, RMS, Case Manager

Confidential, Methuen, MA

Senior IT Business Analyst/Project Leader

Responsibilities:

• Worked in 3M as a Senior IT Business Analyst /Project Team Lead/System Administrator in teh ERP Division.
• Responsible for managing multiple BaaN Projects within a time period, prepared IT Hopper projects list to define teh tasks of teh projects and their deadlines and handled Server Administration problems on HP-UX platform, providing BaaN support to business, interaction with users and resolving critical tickets in teh BARCS system, involvement in with client, and coordinated with cross-functional departments and teams internally from time to time and also done manual testing of bug fixes and minor product enhancements and tracing of test results in teh company’s bug tracking system, preparing and execution of unit test plans, stress tests on customizations, installing critical patches for BaaN system, maintenance and troubleshooting of BaaN jobs, Baan EDI.
• Also partly involved in teh network setup (TCP/IP) for BaaN system for QA and production environments.
• Also worked on preparing project plans, developing comprehensive business and technical requirements documentation.
• Also partly involved in Actuate e.Reporting Server administration on NT platform that’s used to generate internal reports.

Environment: HP-UNIX OS, Software (Triton 3.1c, Baan IV, Vb), MS SQL Server as database, Actuate e.Reporting Server (v8.0sp1Fix5)

Confidential, Kenosha, WI

Baan Consultant

Responsibilities:

• Worked as Confidential contractor on project-to-project basis for a given technical design by snap-on.
• Responsible for understanding business process of snap-on and doing customization of sales order control, purchase order control, item control and had written new/modified existing oracle triggers, oracle pl/sql script modifications, worked with MQ messages for item, import/export of items using Baan exchange scheme, provided customer support on 24/7 basis, developed test plans from functional specifications, executed test cases and documented results, developed Unix shell scripts for job management and also performed Baan/ Oracle administration.

Environment: HP-UNIX/GUI, Software (Triton 3.1c, Baan IV, Vb), Oracle as database, Tools 6.1 (Forms, Reports, Menus), Offshore Training

Confidential, Hudson, NH

Responsibilities:

• Offshore Training in People Tools (v8.1) and SAP R/3, ABAP in INDIA.

Confidential, Stamford, CT

BaaN ERP Consultant

Responsibilities:

• Worked as Project Team Lead for BaaN development group and also TEMPhas was involved in installation of Win2k, SQL Server, BaaN IVc4, Batch Installation of Service Packs up to SP12, PMC Installation and setup, BaaN Tools Configuration, BaaN Key Validation, Baan Import/Export of Dumps, BaaN Support, Customizations, Backups using Baan Exchange, EDI Operations for clients KNS and Dana Corporations.
• Also was partly involved in writing a series of Library routines using Win Runner which were utilized for creation and automation of qualification tests, user-scenario tests as well as localization test scripts. Installation of Axapta version 3.0, and its setup of HR, Finance Modules.
• Installation of HP-UX 10.20 and Oracle 7.3.2.2.

Environment: HP-UNIX/GUI, BaaN Software (BaaN IVC4 on a Windows 2k system, SQL Server 7.0 as database), BaaN Tools 6.1 (Forms, Reports, Menus), BaaN SQL, Win Runner

Confidential, Trenton, NJ

Baan ERP Consultant

Responsibilities:

• Which involves teh preparation of technical/functional specifications, create Business models using BaaN Dynamic Enterprise Modeler (DEM), Production support, import and export of legacy data using Baan exchange script, end user training, job management using shell scripts, development of test plans/procedures, bug tracking/reporting using MS Access based RFI system.

Environment: HP-UNIX/GUI, BaaN Software (BaaN IVC4 on a Windows 98 system, SQL Server as database.), BaaN Tools (Forms, Reports, Menus), BaaN SQL

Confidential, CA

Responsibilities:

• Teh project consisted of teh Triton 3.1b to Baan Vc Data Mapping and Conversion of Distribution, Financial and Manufacturing data from a Wang Legacy System based, create Business models using BaaN Dynamic Enterprise Modeler(DEM), Extensive experience in developing business function models and business process models using DEM.
• Developed strip menus and provided users with DEM interfaces and configured desktops.
• Developed business process models to cater new business requirements for sales distribution packages.
• Created user interface models using DEM, halping in Production support, involved in Install, compile and configuration of teh Lodestar Migration Tool, development and writing of test plans to perform while box, black box, performance and stress testing.

Environment: HP-UNIX/GUI, BaaN Software (BaaN IV C4 on a Windows 98 system, Oracle as database), BaaN Tools (Forms, Reports, Menus), BaaN SQL

Confidential, Seattle, WA

Responsibilities:

• Responsible BaaN Administration, Releasing software, Device Management, Patching objects after a system crash, Audit Management, Parameter, Job Management and moving teh components into Testing / Production Environment and creating Sequential Dump files, writing test plans for stress/load testing of teh system.
• I was consultant for ERP Implementation and Data Conversion of DCAC/MRM group, involved in Distribution loading Inventory, supply chain management, Manufacturing (Items, BOMS, Routings, Tasks, Machines) and all related financial transactions of GLD, ACP, ACR, and CMG.

Environment: HP-UNIX/GUI, BaaN Software (BaaN V on a Windows 98 system, Oracle as database.), BaaN Tools (Forms, Reports, Menus), BaaN SQL

Confidential, Austin, TX

Responsibilities:

• Working Individually, I was responsible for teh customization, development of various BaaN Sessions related to Service/Sales/Purchase Control modules, Data Import to Installations, Print Service Cost by Order Type.
• Also responsible for BaaN Administration, development, writing and managing test plans for functional, regression, performance, interoperability and system capacity testing for teh BaaN system.
• Also involved in writing Reports and modification of Source Code, Functions & Dynamic Link Libraries (DLL’s) based on Customer Requirements.

Environment: GUI, BaaN Software (BaaN IVC4 on a Windows NT system, Oracle as database.), BaaN Tools (Forms, Reports, Menus), and BaaN SQL

Confidential, Fort Worth, TX

BaaN ERP Consultant

Responsibilities:

• As a Team member responsible for teh customization, development of various standard modules like Sales Order Entry System, Printing Data ware House Data, Print Customer Shipping Requirements Data, Print Order Acnoledgement, Transit Days, Print Cheque, Master Production Schedule (MPS), Available To Promise (ATP) which involves Analysis, Design and Customization of Forms, Reports and modification of Source Code, Functions & Dynamic Link Libraries (DLL’s) based on Customer Requirements, and also involves testing and documentation according to teh Standards of BaaN. During teh end user training created new process flows for each functional area.

Environment: GUI, BaaN Software (Baan IVC4 on a Windows NT system, Oracle as database.), BaaN Tools (Forms, Reports, Menus), DEM and BaaN SQL

Confidential, TX

Software Engineer

Responsibilities:

• Responsible for software development (analysis, design, coding and implementation), testing (writing test plans) and maintenance as a team member for teh following projects.
• Given Baan Training to 4 batches @40 people count in each batch for Baan Tools, Finance, Distribution and Manufacturing packages.

Environment: Unix/GUI, BaaN Software (BaaN IV C2), BaaN Tools (Forms, Reports, Menus), and BaaN SQL