SUMMARY

• Highly self - motivated, energetic IT professional wif extensive hands-on experience in QA. Confident team player wif strong work ethics and attention to detail, excellent communication, interpersonal, decision making organizational, analytical, ability to lead teams independently in a fast and deadline driven environment.
• Over 11 years of IT experience working as Software tester, Sr. QA and QA Lead.
• Experience working in different methodologies like Waterfall, Agile and End to End.
• Experience in testing mobile, web and client/ server applications.
• Tested application developed in programming languages like C++, Java, Visual Basic, .Net, XML, HTML, Java Script and VB Script.
• Good Knowledge of programming languages like C, C++, VB Script, Python and Java.
• Strong experience in using test management tool HP ALM\ Quality Center (HP QC\ALM).
• Experience in creating automation scripts using HP QTP, Pega Open Span and Selenium.
• Experience wif defect tracking tool Bugzilla, Jira and confluence.
• Knowledge of big data framework Hadoop, Hive, Pig and MongoDB..
• Experience wif all phases of SDLC and Software Testing Life Cycle (STLC).
• Highly skilled in analyzing Business Requirements (BRD), Software Requirements (SRS) and Use Case documents for creating Test plans, Test Cases and RTM.
• Extensively worked on SQL queries to test the backend functionality of the application.
• Strong background in testing for Financial/Banking, Government and Telecom Industries.
• Ability to learn and adapt quickly to the emerging new technologies.
• Experience in handling onshore and offshore teams as a QA Lead.
• Quickly adaptable to new situations, dependable, reliable and responsible.

PROFESSIONAL EXPERIENCE

Confidential

QA Lead\CMA

Responsibilities:

• Responsible for setting up all RPA\RDA assets for both QA and Production environment.
• Created\Executed Workflows and test scripts using Pega Open Span RPA automation tool for automation of various applications.
• Execute automation test cases via Process Automation Tool Open Span and log defects.
• Troubleshooting all Virtual assets Bots for QA and Prod env. for all Agile labs.
• Extensive worked on Service Now, Jira and confluence
• Mentor and support Quality Assurance testers in executing automated test scripts.
• Development and ongoing maintenance of objects to support the implementation of automation solutions (dev/test/production).
• Managed user access for Development\ QA teams for all agile labs under NGO Program.
• Participate in client meetings including requirements gathering and build reviews.

Environment: PAT, Pega Runtime, Open Span, Blue Prism, Service now, MMP, Sales Platform, Service Platform, Service Now, Jira, Confluence, Casper etc

Confidential

Responsibilities:

• Successfully lead & managed Offshore & Onshore resources for workload distribution and test deliverables.
• Performed functional and integration testing wif various banks including Confidential, Bank of Nova Scotia, BMO, ATB, HSBC etc. as a part of inter-fi testing.
• Worked wif UAT team from QA perspective for end to end testing.
• Creation of Test Plan, Test Strategy and Test Cases for Inter FI testing.
• Design and creation of Test Data for various stages of testing using x9 assist tool.
• QA representative for Defect Triage meeting and discussions.
• Performed smoke, functional, integration, regression and end to end testing on different applications.
• Collaborated wif different QA Internal/Legacy application teams for DICE Implementation by conducting weekly status calls to monitor and gather testing schedules.

Environment: NCR Passport, Checkpro, APTRA, IBM FTM4C, Fiserv- ECA, Symcor, SOAP UI, HPQC/ALM, SOAP UI, V & V Model and End to End Testing.IBM Open Pages.

Confidential

Sr. QA Analyst

Responsibilities:

• Performed Random Number Generator (RNG) testing to verify the randomness of game outcomes (Using Linux commands).
• Ensures slot machines operate wif technical integrity, safety and security by testing and approving all new electronic gaming equipment.
• Conducting random and scheduled inspections of approved electronic gaming equipment including changes to installed equipment.
• Inspections of slot machines, computer systems linked to slot machines and other gaming related systems occur on an ongoing basis.
• Performed code comparison to perform clone testing using comparison software.
• Performed Installation testing, Functional Testing, Regulatory Testing and GUI Testing.

Environment: Beyond Compare 3,C++, Java, HP ALM, Linux, Emulator, Slot Machines, Microsoft office suite, MS-Excel, MS-Word, SharePoint.

Confidential

Quality Analyst Lead

Responsibilities:

• Created RTM reports for multiple projects running under different portfolios.
• Created QC structure for project FATCA and performed all QC activities for the project.
• Provide Quality Centre extracts to populate dashboards.
• Created test scripts using Selenium.
• Setup and implement Quality Centre, QTP, SOA and other tools for portfolio projects.
• Manage the setup and tailoring of new projects and users in QC.
• Develop testing metrics as required and provide inputs to operational dashboards.
• Trained other resources on Test management tools like HP QC and Selenium.
• Responsible for all admin tasks related to testing tools.

Environment: HP Quality Center /ALM, HP QTP 11.0, XML, SQL Server, Query Analyzer, FTP, VB -Script, HTML, .Net, Windows 7/XP/Vista, MS Project and Microsoft office suite.

Confidential

QA Lead

Responsibilities:

• Interact wif project managers and software developers for bug reviews and participate in QA meetings for IPTV testing.
• Tested Confidential app on DVR’s, ipads and on smart phones for functional and GUI testing.
• Performed functional, performance and regression testing on various builds.
• Tested all new features like i-sub, PPV, Rdvr, caller-id etc including their billing cycle.
• Tests were planned and managed using Bugzilla and performed Manual Testing.
• Responsible for documentation of feature requests during the testing process.
• Regression testing on various builds of the application.
• Used Bugzilla to log defects and track the bug fixes.

Environment: Bugzilla, Ipad2, Ipad-mini, iOS, Android, Tablet, Mobile devices, Smartphone’s, IE 10, Google Chrome, DAC 6200, Windows 7, MS Excel and MS Office Tools.

Confidential

Sr. QA Analyst

Responsibilities:

• Reviewed Business Requirement Document and Technical Specification Document.
• Created and implemented test plan and test cases using manual testing techniques.
• Performed functional testing to ensure all functions worked as per requirements.
• Logged defects and assists in resolution process as required.
• Prepare test scripts, including creating and updating automated scripts in QTP.
• Run test scripts for existing panels when new panels are supported by DLS.
• Extensively worked on SQL queries to test the backend functionality of the application.
• Performed Regression testing and retested the resolved issues upon receiving new builds.
• Prepare automation training materials and train resources afterwards.

Environment: HP Quality Center /ALM, HP QTP 11.0, SQL Server, Query Analyzer, FTP, VBScript, HTML, .Net, Windows 7/XP/Vista, MS Project and MS Office Tools.

Confidential

QA Analyst

Responsibilities:

• Retest fixed defects and perform Regression testing using HP QTP.
• Performed Functionality, GUI, Integration, System and Database testing.
• Analyzed the results, tracked the defects and generated reports using Quality Center..
• Performing backend testing to ensure data mapping, data validation and data integrity.
• Extensively worked on SQL queries to test the backend functionality of the application

Environment: HP QC, HP QTP, Win 7/XP, .Net, SQL Server,Query Analyzer, xml, Ms Office.