TECHNICAL SKILLS:

Operating systems: Windows 7, Windows NT/2K/XP, AIX/Solaris/HP - UX/Linux, IOS 7, IOS 5.1.1,Android 4.1, Android 4.2.2/JellyBean, Blackberry 10.2.1,Blackberry 10.3.0.140

Databases: Oracle/DB2,Oracle Cloud, SQL Server,Oracle SQL Developer 3.0,IQ Retail.

Programming languages: SQL, PL/SQL, C/C++, JAVA, Visual Basic

Internet experience: HTML, DHTML, XML,XSD,WSDL,UML, TCP/IP, Cognos tools Portal Testing

WEB Servers: Apache,IIS,IBM HTTP Server,HTTPS Server, WebPortalWebsphere application server.

Testing tools: QTP, Load Runner, SOAP UI, Rational Robot, Rational Performance Center.

Management Tools: HP Quality Centre 11.0, HP QC ALM, Compuware Track Records, Rational Clear Quest7.0.0, Test Rail, Bugzilla, Census, JIRA

PROFESSIONAL EXPERIENCE:

Confidential

Sr QA Analyst

Responsibilities:

• Worked as Sr QA Analyst on WFM INFOR (Workforce Management INFORMATICA) application.
• Created Integration test cases for WFM interfaces such as Clock In/Out, Store Hours, Scheduled Hours, Actual Hours, Paygroup, Traffic Counter based on business requirements, use cases and technical design documentation.
• Imported test cases created in .xls format to JIRA using zfj-importer-utility-0.38
• Extracted for testing processed files using PUTTY by locating teh source and target files in source, target, hist, archive folders.
• Used WinSCP to download files, access teh related folders and locate teh processed files to verify if they exist in stipulated folder and being successfully deleted by scheduled jobs run.
• Executed manual test cases in JIRA 7 and submitted issues (defects)
• Run IBM HBC Mainframe sessions in order to process E2E flow - ESP job processing step by step.
• Triaged defects and retested fixed issues after new code delivery
• Created SQL Queries to test database data values.

Environment: OS - Win 10; JIRA 7, PUTTY, WINSCP, Databases- OBIEE - Data Warehouse, XBRI- Oracle Database; HBC Enterprise Server S1.

Confidential

Sr QA Analyst

Responsibilities:

• Worked as Sr QA Analyst on Pfizer Canada Web based GUI application.
• Created Test Strategy, Test Plan and set of regression test cases based on new functionality added to existing Pfizer e-commerce application such Health Insurance (OHIP) payment processing functions, Trillium Benefit Insurance payments.
• Created traceability matrix based on User and Business requirements and software functional specification.
• Created test cases for E2E, UAT, testing cycles - Pfizer online e-commerce application projects using HP ALM 11.5. Updated Test cases, executed manual test cases, performed graphic analysis in order to report status and progress to management.
• Conducted Integration, System and Regression tests and assesses / interprets test results; executes specialized tests such as stress tests.
• Continuously updated Pfizer Canada web application content by uploading new product photos and adding and editing products description by using Sitecore 7.5 CMS.
• Executed manual test cases for regression cycles when new code being delivered or reported issue has been fixed in order to verify fixes and to validate dat new issues has not being exposed.
• Created SQL Queries in order to test database data.

Environment: OS - Win 7; Databases- Oracle SQL Developer ; Application Servers-IBM HTTPS Server; AS400, WebSphere; Web Portal.

Confidential

Test Data Manager/Test Coordinator

Responsibilities:

• Worked as Test Data Manager/Test Coordinator in Agile environment on FUSION-PSH Phase 2 (Payment Service Hub) project - CIBC payment processing application, with multiple integration points, based on different platforms.
• Facilitate teh implementation of new tools and techniques
• Manage and oversee teh work of other testers and report progress to Test Manager;
• Participate as part of teh Project Leadership Team to understand and mitigate project risks and issues;
• Hold and facilitate test plan/case reviews with cross-functional team members
• Created test cases for SIT, E2E, UAT, BAT testing cycles - Fusion PSH 2 projects using HP ALM. Test cases assignment, test execution reports creation, graphic analysis and pivotal tables in order to report status and progress to management.
• Observed teh System Architecture diagram in order to understand data processing flow between application components and units: interfaces, directions, files format, requests/response, interfaces capacity
• Created Test Data Approach documents based on IA (Interface Agreement documents) for each interface to identify what data already exist in this particular interface, what data need to be created, who created data, which component are linked to teh interface and data distribution flow.
• Created Test Data Strategy document based on information collected to describe Test Data Management goals objectives and approach.
• Communicated with vendors in order to identify tool to generate data of different data formats.
• Created Master Data Datasheet to be used for data generation.
• Identify attributes and conditions for each data file to be generated in order to support testing activities in SIT PTE and UAT, based on user stories.
• Organized and managed Test Data session meetings with QA team leads (onsite and offshore)
• Participated at weekly Test Data Council meetings with Project, Business and QA Management including vendors management. Discussed approach to Test Data Management activities. Shared suggestions and concerns, provided my thoughts and ideas about Test Data approach for teh Project.
• Organized and participated in test data seeding activities using sessions in mainframe IMS.
• Created SQL queries to Fusion and ELCM databases in order to validate ETL flow, data insertion, data updates and data deletion using Oracle SQL Developer 3.0
• Organized Defect Triage meeting for Fusion PSH 2 E2E testing. Review new and existing defects in order to identify blockers. Assigning them for retesting after new release delivery. Using HP ALM defect management tool.
• Provided for new Fusion PSH 2, resources regarding application functionality, CIBC units and componenst involved to hub data processing flow. How to identify, verify and update (if required) data values based on execution scenarios.

Environment: OS - Win 7; Databases: Oracle SQL Developer 3.0; SQL Server; Application Servers-IBM HTTPS Server; AS400, Attachmate, WebSphere; Web Portal; Test tools- HP ALM, SOAP UI, Mapforce.

Confidential

QA Lead Integration Team

Responsibilities:

• Worked as QA Lead on HoltRenfrew Omnichannel project - Holt Renfrew e-Commerce Web portal, teh application with multiple integration points, based on various platforms.
• Facilitate teh implementation of new tools and techniques
• Organized and manage Holt Renfrew e-commerce retail Omnichannel web based application testing activities.
• Developed Test Design documents (Test plans, Test matrix,Test cases) based on Business Requirements, Technical Design and Integration Design Documents.
• Apply Quality Assurance role in audits and milestone reviews.
• Analyzed Business and User Requirements according to National standards and developed Test packages for teh Integration Testing.
• Created WSDL based projects in SOAP UI and used SOAP UI 5.2.1 to create Web Service calls in order to verify connectivity and integrity between different system components and units such as Websphere application server and another components.
• Verified successful data processing between different application units by creating database query using My SQL Management Studio, SQL Server Management, Oracle SQL Developer, mainframe AS 400.
• As a QA Lead work closely with teh Business team, development team and project management to review test requirements, develop test plans, create test data and identify expected results to thoroughly test teh business requirements
• Communicated with Test Managers and vendors regarding project readiness, status and potential risks.
• Organized reviews and walkthroughs meetings.
• Monitored teh successful completion of teh quality initiatives at every step of teh Software Development Life Cycle SDLC using JIRA
• Performing backend database testing by creating SQL queries in order to validate backend database data updates based on ETL flow. Verifying dat data was properly extracted, transferred and loaded and data processing between different system components, units, middleware and layers is correct and according to ISO standarts.
• Created, recorded and played back automation test scripts for functional and performance testing using Selenium Webdriver
• Updated Holt Renfrew e-commerce web application content by uploading new product photos and adding and editing products description by using Sitecore 7.5 CMS.
• Provided for new team members regarding configuration and administration of Test Rail and JIRA tools.
• Reduce Long-Term Costs of IT Service Provision
• Participated in Defect Triage meeting for HoltRenfrew Omnichannel testing. Review new and existing defects in order to identify blockers. Assigning them for retesting after new release delivery. Using JIRA defect management tool.
• Analysed and created documentations for application accessibility testing based on WCAG 2.0 standarts. Identified scenarios for accessibility testing.

Environment: OS - Win 7; Databases-Oracle/DB2; Oracle SQL Developer 3.0; SQL Server; Application Servers-IBM HTTPS Server; AS400, WebSphere; Web Portal; Test tools-SOAP UI, Test Rail, JIRA, Selenium 2.5.0.

Confidential

Senior QA Analyst /QA Lead

Responsibilities:

• Worked as Senior QA Analyst on Cash Management Online (CMO), CMO Mobile Web, Business Banking Desktop (BBD), TELUS Merchant Bill Payment System (MEBPS) mobile app and Paymodex (Bottomline)-COTS projects, teh applications with multiple integration points, based on various platforms, both English and French version.
• Facilitate teh implementation of new tools and techniques
• Manage and oversee teh work of other testers and report progress to Test Manager;
• Participate as part of teh Project Leadership Team to understand and mitigate project risks and issues;
• Hold and facilitate test plan/case reviews with cross-functional team members
• Created Test Plans and Test Matrix for all above mentioned projects application releases (builds) and hot patches both in SIT and UAT environments
• Created Test Exit Reports for testing cycles
• Created Risk Assessment and Scalability Assessment documents.
• Apply Quality Assurance role in audits and milestone reviews.
• Verifying teh projects status against CETM (checkpoints status) and reporting to both CIBC and CGI Management
• Participated in ETL testing activities using Oracle SQL Developer 3.0. Created SQL queries to validate,insert, update backend data.
• Working closely with BBT (Business Banking Technology) Senior Management and Directors in order to discuss, update and receive approvals for created test documentations.
• Managing offshore team (Bangalore) and organizing Daily Defect Status meeting via conference call in order to discuss existing and new project (CMO, MEBPS) issues.
• Identifying resources availability, schedule and time line for projects checkpoints from test documents preparation to implementation
• Converting business requirements and design documents into a set of test cases and scripts to be used for verifying dat teh system meets high quality standards and client needs throughout teh system life-cycle
• Creating reports and graph statistics using HP QC 11.0, HP QC ALM.
• Created automation test scripts and performed Functional Testing for TELUS Merchant Bill Payment System (MEBPS)-COTS (commercial off teh shelf) and Paymodex (Bottomline)-COTS applications using QTP 10
• Executed manual test cases using HP QC 10.0, HP QC 11.0, HP QC ALM.
• Performed data quality analysis using advanced Oracle SQL Developer 3.0 skills.
• Investigating production issues such as ACH (Automated Clear House), EFT (Electronic File Transfer),Wires and Transfer payments, Check Management issues by discussing them at Defects Triage Meetings with Business, Development and QA Management
• As a Senior Quality Assurance Analyst work closely with teh Business team, development team and project management to review test requirements, develop test plans, create test data and identify expected results to thoroughly test teh business requirements
• Communicate with Test Managers and test Coordinators regarding project readiness, status and potential risks.
• Arrange in configuration and administration of HP QC 11.0.
• Tracks defects in HP Quality Centre 11.0 to ensure appropriate management and escalation of defects.
• Coordinate defect resolution and retesting.
• Troubleshooting

Environment: OS - WinXP; Databases-Oracle/DB2; Oracle SQL Developer 3.0; SQL Server; Application Servers-IBM HTTPS Server; WebSphere; Web Portal; Test tools- HP Quality Center 11.0, QTP10

Confidential

QA Lead

Responsibilities:

• Worked as QA Lead on GLWIZ, GLNumber, GLPhone, DCall, GLPrint, DMS, FOP projects, which included design for LAN communication equipment.
• Developed Test Design documents (Software Test doc., Test plans, Test cases) based on Business Requirements and project reports.
• Analyzed Business and User Requirements according to National standards and developed Test packages for teh System and Integration Testing according to ISO9003 standards.
• Monitored teh successful completion of teh quality initiatives at every step of teh Software Development Life Cycle SDLC.
• Organized My SQL Cluster Database Integrity testing by inserting and updating data, creating all types of queries using My SQL Management Studio for Oracle DBM tool.
• Managed automation testing activities such as: Recorded, debugged and run automation test scripts, built test suites and executed them using Rational Functional Tester 8.0 version.
• Communicated with customer during UAT & Maintenance testing procedure.
• Organized reviews and walkthroughs meetings.
• Evaluated and established Performance testing environment for RTSP,MMS,VOiP protocols based applications
• Used OOA (Object Oriented Analysis) during design SRS (System Requirement Specification) for different Goldline projects
• Set up in configuration and administration of Rational Clear Quest.
• Participated in Information Technology Infrastructure Library (ITIL) activities with teh purpose
• To Align IT Services with teh Current and Future Needs of teh Business and its Customers
• Improve Quality of IT Services
• Reduce Long-Term Costs of IT Service Provision

Environment: WIN XP, JAVA, EXCEL, Rational Test Manager, Rational Functional Tester 8.0, Rational Clear Quest, Webload Professional 8.0, MS IE 7, Firefox, WMS Server, Java J2EE, JRE, TSL, xSeries 360 Server, Oracle 9i, AS400.

Confidential

SQA Analyst

Responsibilities:

• Participated in teh entire Software Development Life Cycle (Requirements, Design, Implementation and Testing, Product Release and Maintenance
• Worked as QA Analyst on Integrated Service Delivery Model ISDM project, was responsible in identifying and developing testing activities including test processes and procedures.
• Provided testing strategy and plans and teh identification of resources required for testing.
• Analyzed Business Requirements according to National standards and developed Test Design documents such as Software Test doc., Test plans, Test cases.
• Conducted Integration, System and Regression tests and assesses / interprets test results; executes specialized tests such as stress tests.
• Worked with users to identify testing requirements, test cases, test scripts, test data and execution procedures, performed UAT testing using RUP methodologies.
• Analyzed, recorded tracking defects, prepared work plans, schedules and estimates, reported to QA Team lead..
• Participated in CMM activities to define what it’s needed to achieve desired quality of product.

Environment: BEA Web Logic 6.1, IBM PC; WIN NT/XP/2000, SQL, HTML, XML, Internet Explorer; MS ACCESS, Microsoft Office (Word, Excel), SUN Solaris (UNIX), AS400.

Confidential

SQA Specialist

Responsibilities:

• Worked as QA Analyst on ESDI project, was responsible in identifying and developing testing activities including test processes and procedures.
• Worked with users to identify testing requirements, test cases, test scripts, test data and execution procedures, performed UAT testing using QA methodologies.
• Analyzed, recorded tracking defects, prepared work plans, schedules and estimates, reported to QA Team lead. Optimized teh Functional & Regression Testing procedure by implementing teh Rational Robot scripts.
• Developed and modified performance test scripts, using Rational Team Test, Rational Performance Tester tool.

Environment: Rational Clear Quest, Internet Explorer, Netscape Navigator, Test Director, Rational Performance