SUMMARY

• Over twenty years of IT extensive experience in Software Test Engineer, Quality Assurance, Site Administrator, Business Reporting, Automation in SAP R/3 4.6C/4.7/SAP ECC 6.0, client/server, Web/E - Commerce, IoT (Internet of Things), Mobile App Testing, Mainframe Applications, Software Development/Testing Life Cycle (SDLC/STLC) analysis, Product Development Methodology (PDM), ), QA Methodologies like CMM, RUP, Waterfall and Agile, validation, designing and development of Test Strategies, Test Plans and Test Cases wif an emphasis on testing applications on UNIX, Relational Databases, MS Windows platforms wif Distributed applications on SAP, Client Server and IoT.
• Managed various sized Quality Assurance and Deployment teams and also established and managed teh efforts of offshore QA teams. (Functional, automation and performance)
• Expert understanding in Automation and Performance practices related to teh overall SDLC for various org.
• Extensive experience in Telecom, Financial, Petro-Chemicals, Manufacturing, E-Commerce & Entertainment Industries.
• Experience in full life cycle of Software testing design, development, coding, debugging, result analysis, Documentation, maintenance and enhancements.
• Extensive experience and skill sets to run Performance test by using HP’s Load Runner and Performance center, Rational’s Performance Studio and Compuware’s QA Load.
• Sound knowledge and experiences on QA Process to strengthens QA team and add values to SDLC.
• Expert user of Test management tools, such as Test Director/Quality Center, Application Lifecycle Management (ALM) Clear Quest, PVCS tracker, Performance Center, etc.
• Skills in SAP, Telecommunications, Finance and Data warehouse testing using SQL & UNIX scripts on Oracle, Informix, dbaccess.
• Strong experience in developing Test Plans and Test cases, Test conditions, and Test scripts by Analyzing Functional and Technical specifications, Use case specifications and executed Test Cases using different types of testing techniques.
• Proficient in Software development, QA Process, Test Strategies, Test Case Execution, Defect Management, Requirements Traceability Matrix and Methodologies, Automated Functionality Testing, Black Box Testing, White Box Testing, System Testing, Integration Testing, Regression Testing, Business Cycle Testing, User Interface Testing, Performance Testing, Security and Access Control Testing, Failover/Recovery Testing, Configuration Testing, Installation Testing and User Acceptance Testing
• Experience in manual and automated functional and regression testing of SAP, Mainframe, Client/Server and
• Web-based applications using test tools such as Unified functional testing (UFT), QTP, Win Runner, Smart-e-Script, Test Partner and Visual Studio Coded UI.
• Server testing (File server, Database Server, Web Server)
• Experience wif SAP’s Material Management (MM), Business Warehouse (BW), Controlling and Finance (FICO), Sales Distribution/Order to Cash (SD/OTC), Project Management (PM), Human Resource (HR) and Quality Management (QM) modules.
• Strong ability in communicating wif Project Development Team and able to prioritize workload
• In-depth knowledge of writing SQL commands to run database testing.
• Analyze Business Requirement and develop Use Cases.
• Ability to interact wif developers and product analysts regarding testing status and maintain detail QA documentation.
• Strong problem analysis, communication and interpersonal skills, strong goal-oriented team attitude wif ability to quickly master new concepts, self-motivated wif ability to adapt quickly in a team environment, app and an TEMPeffective team player.

TECHNICAL SKILLS

Programming Languages: Java, JSP, C, C++, C#, HTML, PL/SQL, Visual Basic, XML, Perl, Expect, UNIX Shell programming in C, Bourne and Korn, TSL (WinRunner's Test Script Language)Operating Systems: Sun Solaris, SCO UNIX, Linux, Novell Netware, Windows 95/98/2000/NT/XP/7/8

Database Systems: Lotus Notes, Informix, Oracle, MS SQL, MS Access, DB2

Automation Testing Tools: Win Runner (WR), Load Runner (LR), Performance Center (11.5), Quick Test Professional (6.5/8.0/9.0/9.2/10.0/11.0 ), UFT 12.02,12.50 Smart-e-Script, Selenium (IDE, TestNG, JUnit Java Script), JMeter

Network Monitor tools: Sniffer Pro, SNMP 5.0 Network Monitor Agent, LAN Analyzer & Ethereal

Test Management & defect tracking Tools: Test Director (TD 7.2/8.0), Mercury Quality Center (8.0/8.2/9.0/9.2/10 ), PVCS Tracker, Rational Clear Quest, Application life cycle management (ALM12.01), Mingle, JIRA:

Business Reporting tools: Business Object 5i (Client base), Business Object xi (web base), Cognos 7.0/7.1

Software: TOAD, Fileaid, MS Office, DOORS, eCATT, TAO (Test Accelerator Optimizer),Saucelabs, Appium, Jenkins

ERP: SAP R/3 4.6C, 4.7 and ECC 6.0

Worksoft: WorkSoft 9.0.419

QA Methodologies: Agile TEMPPrincipals, Waterfall, CMM and RUP

Protocols: TCP/IP, HTTP, PPP, WAP, CHAP, PAP, RLC, MAC, L2TP, and H.323, Frame Relay

PROFESSIONAL EXPERIENCE

Confidential, Burridge, IL

Manual and Automation Software Testing Lead

Responsibilities:

• Performed IoT (Internet of Things) testing using Telematics technology to verify M/C and agriculture data.
• Created Performance scripts using Load Runner for project connectivity platform (CP) 1.X
• Performed API testing using JMeter and started to convert using UFT API scripts. Created challenging script of Account creation. Retrieved content (Token, MailID,Subject, etc..) of emails like reset password, Activate Account, user migration, SSO etc.. using domain provider’s API of Set, Get and Fetch.
• Worked on several Web and Mobile app (MDC- Mobile Dealer Connect) projects for CNH
• Created automation scripts for Mobile App (MDC) using Dynatrace Keynote (iOS & Android device)
• Created framework and scripts using Selenium Web Driver (TestNG) for project CP1.X
• Used UFT (12.52) for Automation of regression scenarios of Connectivity 1.X, 2.0 and EVO Projects.

Confidential, Chicago, IL

Manual and Automation Software Testing Lead (Consultant)

Responsibilities:

• Leading and testing Identity and Access Management Solution (IAM) application for Confidential .
• Expert knowledge and experience of teh IAM Testing lifecycle / methodology and IAM Solution architect.
• Experience of end to end and project lead implementation of Identity Management solutions.
• Successfully upgraded total 27 ALM projects (including 3 template Projects) from ALM 11.50 to ALM 12.50.
• Upgraded UFT 11.5 to 12.50. Setup mobile server and Mobile connector for mobile testing POC.
• Used latest version of UFT (12.50) and ALM (12.50).
• Designed QTP keyword Driven Framework for IAM.
• Developed 12 smoke scenarios using selenium Web driver TestNG framework.
• Communicate daily to developers/Business Analyst on system enhancements, features, and bugs in order to enhance both team and internal customer experiences.
• Designed Testing Strategy, Test Plan and Test Scenarios for various IAM application (ACME,ERP, RBAC)
• Sprinter 12.20 version to create teh manual test cases.
• Developed QA metrics to keep track of department’s achievements.
• Implemented/Followed Agile/Scrum process and assisted team members on same
• Participated in scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Guiding Agile project teams to achieve a high level of performance.

Confidential, Naperville, IL

QM SAP & E-Commerce Automation Testing Lead

Responsibilities:

• Lead Regression Automation project of SAP (Consolidation Part 1, Part 2, and Part 3). SAP Part 3 included GATP (Back Order Processing, ATP Check, Fill and Kill, Product Substitution, Location Substitution, NBD Process).
• After Joined Confidential, Actively participated to design QTP Keyword Driven Frame for OMX web Project.
• Setup infrastructure and system for Mobile (iOS/Android) Native App automation testing using Saucelabs Cloud environment.
• Developed selenium scripts for Confidential mobile & Web (HR Recruiting) using Web Driver TestNG & Junit.
• Configured Jenkins and Appium.
• Created cost analysis metrics between Automation and manual testing of Confidential web project.
• Identify, document, and prioritize smoke and regression test cases to be automated
• LR 11.5/Performance Center (11.5) Performance testing tool was used to simulate web virtual users & validate teh business rules & performance requirements of SAP ECC6,Portal, Java, .Net &web base OMX applications
• Upgraded ALM 11 from QC 10.0. Performed all site admin activities include Install, Restore, Upgrade, etc.
• Upgraded ALM 11.5 from ALM11.0. Performed all site admin activities include Install, Restore, Upgrade, etc.
• Building Quality Assurance Teams, managing multi-platform QA teams, creating Quality Assurance policies and procedures, implementing industry "Best Practices" in IT organizations, developing and reporting on metrics to analyze current situations and improve on them, interacting wif business stakeholders to understand requirements needs for testing, designing processes to ensure complete system testing coverage, working wif external vendors, managing outside test/deployment resources.
• Part of SAP Projects, Worked on different SAP areas (Logistics, SD/OTC, MM, FICO, BW, PM,QM and HR)
• Provided active production support for issue related to Material Management, Inventory Management and interface data transfer including & Customization requirements from QM point of view.
• Designed and Configured Defects Recording for Quality Inspections
• Performed Lead responsibilities including review Business & Testing Requirements, provide testing estimates, create and review test cases, Test Plans, execute and review test results, create and submit test reports to teh business team, Daily status call meeting, Defect review meetings (twice week), Project tracking meeting wif Project manager, Weekly project update meeting wif Director and Program manager.
• Part of QTP Frame Work, Created various Function Library (me.e. Generic, Reporting, App based, etc.)
• Improved process and performance by writing very useful utility scripts in VB and added in to Func Lib.
• Demonstrated SAP/E-Commerce Automation work to teh higher level including Senior and Executive VP.
• Performed all Site admin activities during upgrade (QC10 to ALM11, and ALM 11 to ALM11.5).
• Designed and wrote QC VB workflow as part of Project Admin activities across all Projects.
• Developed VBA reporting tool in order to track development and execution work.
• Lead total 12 people including 6 offshore members located Bangalore India.

Confidential, Oakbrook Terrace, IL

TEMPPrincipal QA Engineer/ E-Commerce Testing Lead (Automation)

Responsibilities:

• Automated complex E-Commerce, Client Base and web based Applications (Rental Bundle, Web and Web Services) using QTP descriptive programming.
• Verified results also at back end (DB validation) by connecting DB through QTP using SQL and Window Authentications
• Performed Manual Mobile testing for Confidential app and started automation using perfecto mobile.
• Created Testing strategy, Test Plan, Test scenarios and necessary project related training documents.
• Developed Test Management tool for testing using VB excel macro.
• Wrote Complex SQL Query and execute from QTP for validation purpose.
• Developed selenium scripts for Confidential online rental (later we decided to move using QTP).
• Besides daily technical work, Lead 11 team members in various automation projects.
• Designed and implemented QTP Frame Work for Web and Client Base apps.
• Actively participated to develop and execute web service testing using SOAPUI and UFT add in Web Service.
• Managed team of total 11 including 5 offshore (Bangalore)

Confidential, Warrenville, IL

SR. Quality Assurance Analyst/ SAP Test Automation Lead (Consultant)

Responsibilities:

• First point of contact to project teams in initial engagement of new projects and enhancement projects
• Regression Test Automation consultant wif extensive (SAP R/3 4.6C, 4.7 - ECC 6.0, SAP Portal, .Net, Java, C++, web based) experience including, writing test cases, Validation, end to end (Manual and Automate) testing of Sales Distribution/Order to Cash(SD/OTC), Material Management (MM), Business Warehouse (BW), Finance &Controlling (FICO) and Human resource (HR) modules. Validated & analyzed teh results.
• Successfully tested QM module wif quality planning, inspections, digital signatures, audit trails, and batch status management.
• Set up QM Master Data such as Code Groups, Selected Sets, Master Inspection Characteristics, and Inspection Plans.
• Tested E-COMMERCE products as Supplier Relationship Management (SRM) and Maximo (IBM Asset tool) for BP projects E&P Backbone and BPRR Nerefco. Allowing users to establish, Create Work Order (Sales), Purchase Order, Good Receipt, Invoice and payments. Tested ARCO Pump PASS (BP Gift card West Cost) E-COMMERCE card application.
• Create test lab according to teh dependency of teh Business Scenario.
• Created Automated Test Scripts for Business scenarios in QTP 6.5, 8.2, 8.5, 9.0, 10.0 and 11.0.
• Evaluated teh tool Woksoft based on BP business and did POC and presented demo’s to leadership teams.
• Successfully implemented and automated Back Bone Project Manual Scripts using Worksoft Tool.
• Maintained UNIX based QC Database server. Wrote UNIX shell scripting for server maintenance purpose.
• Performed Security testing process to validate teh User ID’s roles and access level.
• Interface Testing for Directory status, Data Type & Data verification Records validation in R3 Vs Portal.
• Installed, configured and implemented Mercury's suite of tools, including Win Runner, Quick Test Professional, Performance Center and Load Runner to achieve process methodology for accurate requirement identification and management Support Mercury Dashboard, Business Process Testing descriptive programming in QTP.
• Developed several Visual basic Excel macro in order to meet testing needs for BW. Automated BW report comparison using third party comparison tool and captured all report in to one excel sheet. Also developed Excel comparison tool using VB for excel method.
• Performed automated functional, regression and performance testing for most of teh BP applications
• Lead teh QA Team’s effort in translating Test Cases to Quality Center’s Projects, Test Templates & Test Labs execution flows
• Performed Functional and regression testing of Client base Application using Automation tool “Smart-e-Script”.
• Developed Business Components, Test Metrics, and Test Lab design using Quality Center/ALM.
• Developed QTP load scripts to load Master Data me.e. Vendor, Customer, Material and Asset Master.
• Met wif peripheral departments (Development, Business, etc.) to gather and compile necessary data for Test Plan creation
• Conducted weekly WebEx meetings wif teh client to demonstrate teh automated test scenarios
• Reviewed teh analysis data and created reports for upper management’s review
• Extensively Tested teh Process flow of SD Inquiry, Quotation, sales order, delivery, Billing
• Extensively Tested Process flow of MM Purchase Requisition, Quotation, Contracts, Purchase orders, goods Receipt, Invoice Verification.
• Tested teh process flow FICO Assets, GL Accounts, Internal Orders, Allocations, Projects, Joint Venture accounting
• Determined test approaches and methods (Regression, integration, functional, system, load, usability tests, etc.), Test environment requirements (hardware, software and communications) schedule estimates, timelines and milestones.
• Set up test tracking processes, set up logging and archiving processes, set up or obtain test input data
• Managed all outstanding issues/bugs, fixes, updated test cases, environment through life cycle & offshore test team
• Implementing changes to SAP during teh detail design phase and manual testing before automate.
• Tested Mainframe Application using Attachmate Extra wif Quick Test Pro(Terminal Emulator Add in)
• Experienced in administering and monitoring offshore development and activities
• Detailed preparation of training materials including business examples & exercises for end user training prior to going live' & delivering end user training
• Application Support Team Lead for teh following HP-Mercury applications: Quality Center for Test Director (QC), Performance Center, Quick Test Professional (QTP) and Site Scope.
• Globally provide 24x7 supports for 2000+ users in accordance wif teh Service Level Agreement
• Manage and perform all phases of teh application maintenance releases which include teh following deliverables:
• Wrote very useful workaround and Performed fixes (Against Limitations and Bugs) of QTP/MQC.
• Restored/Upgrade projects from TD8.0 to QC8.0, QC8.0 to 9.0 and 9.0 to QC 10.0 and QC 10 to ALM 11.
• Expertise to setup and design Workflow and OTA API in Quality Center.
• Developed strong relationships wif vendors regarding Application License management and procurement
• Create and maintain application support model
• Author user instructional presentations and provide training / demos
• Process and technical documentation
• Performed Lead role for ALM 11 Upgrade.
• Responsible to test existing SAP scenarios and high/low level check in newly upgrade environment
• Created new scenarios and verified in new environment
• Actively worked wif HP for opened SR.
• Load Runner 8.1/Performance Center (8.x and 9.x) automation tool was used to simulate web virtual users and validate teh business rules and performance requirements of SAP R/3, SAP Portal, Java, .Net and web base BP applications. Prime focus/goal was to validate teh performance against upgraded version of SAP server and web based BP Apps under load and to established benchmark for teh system.
• Managed user accounts, assign user privileges, manage multiple projects, oversee server resources, manage test executions and timeslots, monitor and analyze error information, work directly wif HP Support for issue and problem resolution, work directly wif Developers and Project team engineers to in corporate best practices, manage archival of retired projects.
• Performed Performance testing using SAP TAO(Test Accelerator & Optimizer)
• Worked wif BASIS/ABAP team (Used Net viewer) for performance tuning like Memory Utilization, CPU Utilization, Number of users in teh system, Review trace file to look for error Using Tcodes ST02, ST06, ST03N, ST06N, ST12. Verify ABAP dump, Trace SAP log and system log.
• Improve SAP R/3 Oracle 10g Database performance by understanding Oracle Optimizer, Oracle Execution Plan, Oracle Memory Usage and Oracle index/table relationship. Worked very closely wif SAP ABAP and BASIS team.
• Created load test scripts using VUGen in protocols: SAP, Web/HTTP, IP, Terminal Emulator, .NET and Java
• Enhanced teh VUgen scripts using correlation, parameterization and C functions.
• Prepared analysis Reports of teh Transaction Response times, Throughput, Errors and other monitoring Parameters.
• HP’s Performance Center used for executing scenario and analyzing results.