SUMMARY

• Creative, results oriented IT specialist wif 18 years’ experience in developing and implementing test strategies for large - scale projects (Web, client/server, data warehouse) in banking, utilities, insurance, telecommunications, and government.
• Extensive experience in development, documentation and execution of Test Strategies, TLA, Master Test Plans, Test Cases, Test Procedures, Test Defect Management and Test Reporting.
• Proven expertise in the implementation of Waterfall and Agile methodologies for the entire SDLC.
• Excellent onshore and offshore leadership, analytical and problem solving skills.
• Excellent communication, negotiating and relationship management skills.
• Passionate about process improvements and standards for best practices in testing and release management
• A results oriented team player who maintains a positive attitude, interacts well wif team members, and works well under a pressure wif an ability to multitask and meet strict deadlines.
• Led onshore and offshore resources and coordinated the following QA/Project activities: resource planning, test estimates, environments set up for functional, regression, system integrated and end to end testing, promoted and executed the code, provided sign-off to ensure successful defect-free delivery
• Managed multiple concurrent application releases, as well as the planned and prioritized tasks to keep projects on schedule
• Scheduled and facilitated daily meetings to follow up on the defects/OSS incidents wif AGS to make sure that are all addressed and followed up on their resolution
• Raised risk logs and produced daily status reports from HPALM on end-to-end testing execution wif defect resolution and providing status to management
• Worked wif project managers in meeting project objectives; developed project plan; building test project teams; managing project activities; managing resources; addressing and resolving project issues; preparing document for release/implementation to insure compliance wif IT and PMO project delivery methodology
• Worked closely wif project managers on project plan creation and weekly updates, raising risk logs and escalation on any issue throughout the end-to-end testing
• Scheduled and facilitated daily defect meetings wif QA, development, business, LOBs and multiple vendors (PEGA, DION, SAP/AGS…) on end-to-end integration testing to ensure clear communications on defect resolutions.
• Provided input to the presentations for steering committee meetings
• Created and presented Exit Reports to stakeholders to get concurrence for production releases
• Involved in executive meetings to discuss QA strategy; identifying areas of concern to the cross-functional teams to ensure smooth project launch and on-time delivery
• Manage relationships and follow-up on project status between IT, external vendors, and business team.
• Reviewed and inspected project documentation, such as business requirements, technical documents, production implementation documents to make sure that they are in accordance wif the CMMI standards
• As a lead resource, managed and controlled requirements, changes internally and externally, providing expertise to expedite root cause analysis.
• Implemented effective improvements for testing processes according to the best practices by assisting in development and implementation of methodology, processes and procedures for Development, Testing & Configuration Management
• Provided guidelines and inspected all project documentation for QA compliance
• Recruited and trained team members on QA methods, methodologies and best practices
• Prepared Strategy, Approach, Requirements, and Request for Proposal for Enterprise Testing Solution for the WSIB. Selected appropriate software from multiple vendors.
• HPALM Parameters setup
• Research and analyze customer requirements to translate them into formal requirements and design documents, establish specific solutions, and leading testing efforts required for client acceptance
• Led resolution of system problems upon identification and facilitated root cause analysis on all defects for measurement and analysis reports
• Provide advice to senior management on performance issues identified during requirements and data analysis
• Analyze large volume of data used for performance testing
• Created and provided test progress status report on regular basis, identified and raised risk logs for issues and implemented corrective actions.

TECHNICAL SKILLS

• PEGA 7.2 Design studio (ESM & DSM)
• SOAPUI, Web Services Description Language (WSDL)
• Cloud (Azure)
• HPALM (Performance Center/HPQC), VSTS,PVCS
• JSON, XML
• Universal SQL Editor, TOAD,AQT,UltraEdit
• JIRA,Confluence
• Perfecto Mobile
• SAP Net Weaver BW, BA, BPC,
• DB2, SQL, Oracle, SQL Server, Unix, Sun Solaris, Microsoft .NET, WebLogic, J2EE
• IBM Info Sphere Data Stage, Ab Initio
• SCADA, PLC, MDM

PROFESSIONAL EXPERIENCE

Confidential

PEGA QA Lead on CIM/NBA project (Contract)

Responsibilities:

• Coordinated and executed E2E testing of marketing sales campaigns as well as Insights using batch and real time analytics on PEGA ESM
• Tested strategies built in PEGA ESM & DSM toto deliver the Next-Best-Action (NBA) for digital channels (online and mobile) and Email (Responsys) based on the business requirements
• Created projects in HPALM and synchronized it wif Jira using agile methodology
• Created and executed test cases for web services and ESB using SOAUPUI and REST
• Created SQL scripts for validation and data conditioning
• Assisted developers wif code debugging in PEGA
• Coordinated testing activities on several PEGA labs: ESM, DSM,PNP and CashBack
• Created End-To-End integration test strategy and plan for FATCA data extracts from LOB and the FERS application using waterfall methodology
• Coordinated and managed end-to-end integration testing wif LOBs, QA team and enterprise teams including the vendors (Tech M and DION)

Confidential

SAP PM/Performance test lead (Contract)

Responsibilities:

• Managed and coordinated activities wif multiple teams (on shore, off shore, vendors - SAP, AGS, Clockwork, IFB-group, IBM, Adastra,) on daily basis
• Recruited and trained team members on QA methods, methodologies and best practices
• Managed Overall Performance and functional testing activities of all SAP components (BA, BW, BPC)
• Created Test Strategy, Test Plan, Test metrics and Test Exit Report for several regulatory projects and releases:
• LRM - Liquidity Risk Management implementation -it is regulatory initiative to produce Liquidity Reports for OSFI purposes
• Managed Archive testing (SAP custom code) for all SAP components under Liquidity Risk Management (LRM) Projects:
• NLS - Near Line Storage for Business Warehouse
• Bank Analyzer (SDL – Source Data Layer, RDL – Result Data Layer)
• Managed end-to-end project and program activities for BPCE – Business Planning and Consolidation Enterprise

Confidential

QA Lead

Responsibilities:

• Performed QA Lead role on various large data warehouse projects to ensure they meet business objectives and to ensure quality, anddeliverables are met on time and budget
• Worked directly wif development and business team to ensure clear communications on requirements and defect reports.
• Created and maintained test documentation, such as Test Level Assessment, Test Strategy, Test Plan, Test cases and conducted peer reviews and inspections on them
• Worked using waterfall and agile methodology and provided feedback and monitoring work of team members during scrum meetings
• Regulatory projects in which I performed above responsibilities:
• KYC (Know You're Customer) initiative is undertaken at BMO to comply wif OSFI guidelines. dis is required for AML (Anti-Money Laundering) as well as MDM for customer matching (ECM).

Confidential

UAT Lead (Contract)

Responsibilities:

• Performed data analysis, data preparation for UAT and provided defect report tracking and resolution on Basel Asset Reconciliation project.
• Created test plan and extensive test cases packages according to the CMMI standards and best practices