Quality Assurance Engineer Resume

SUMMARY

More than 5 years working experience in Quality Assurance in IT and business environment.
Bachelor of IT degree and hands - on development experience.
Experience in reporting bugs, various QA reporting tools (Jira, Github, Pivotal Tracker), web & mobile applications and infrastructure components across interaction models and business value.
Conducted all types of testing such as UAT, regression, unit, load, and system testing.
Ability to plan, create, deploy testing concepts for new and or existing applications throughout development lifecycle.
Experience creating, executing, and documenting detailed structured test plans and test cases.
Experience using testing frameworks for automation testing, (Selenium, Ghost Inspector).
Knowledge of coding languages such as PHP, HTML, SQL, JavaScript.
Proven ability to communicate, both verbally and in writing, in a clear, concise and professional manner.
Strong problem solving, data analysis, troubleshooting and testing skills with an ability to identify problems and provide solutions.
Excellent team working, analytical and interpersonal skills.
Worked in a demanding, fast-paced work environment and flexible with work hours.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Quality Assurance Engineer

Confidential

Responsibilities:

Tested on cross-browser web applications, iOS and Android devices in an agile environment.
Developed and documented regression and smoke tests.
Provided solution knowledge and planning solutions.
Reported and labeled bugs with relevant severity on Google Sheets and Pivotal Tracker.
Used testing frameworks for automation testing.
Participated in API testing.
Provided updates in daily staff stand-ups.

Quality Assurance Analyst

Confidential

Responsibilities:

Conducted multi-platform testing on native Windows and Mac OS, Web, iOS, Android browsers for PC, mobile, and virtual reality devices in an agile environment.
Database and back-end testing under the supervision of Team Lead.
Written tests cases and prepared test plans.
Validated functionality of project components, defining and reporting issues to the Project Manager.
Reviewed functional specifications, graphic designs and application builds for logical flow, functionality of interactions, correct inclusion of content, navigation, and pagination elements.
Created screenshot packages for applications.
Participated in weekly developer staff meetings.
Reviewed scripts, storyboards and animation work for inclusion of all content and client feedback, and test video files for rendering/usability issues.

Quality Assurance Analyst

Confidential

Responsibilities:

Accurately described and logged issues discovered during testing.
Developed, designed, and executed test cases, test routines for integration, web UIs, webAPIs, system, functional and User Acceptance Testing (UAT) across mobile devices and multiple browsers.
Evaluated and executed automation scripts, provided feedback to the Quality Assurance Manager.

Quality Assurance Analyst

Confidential

Responsibilities:

Tested on multiple mobile devices and web applications for various companies and industries, BMO, AVIVA, Cossette, Rogers, Bell Media.
Designed test plans and defined test cases for functional, integration system, and user acceptance testing.
Identified, analyzed, tested and documented defects, questionable functions, errors, inconsistencies in software program functions, outputs, online screens and content verified system change requests.
Knowledge of multiple QA testing tools such as HP ALM, LoadRunner, SoapUI, QTP, Apache JMeter.

Online Community Manager

Confidential

Responsibilities:

Developed and maintained community forum for upcoming word puzzle / point-and-click graphic adventure game, Spellirium.
Advertised and growth of social networking pages/communities, and identified key issues and user feedback and ensured information to the developers.

Alpha/Beta Tester

Confidential

Responsibilities:

Manually tested and released, score-attack, game, Circuit Panic, on Samsung and Apple devices to ensure functionality after extended periods of use, before deployment date.
Identified bugs, freezes and glitches in various levels in the game.
Reported missing graphics within game; character animation, GUI.
Provided detailed reports on test findings.

Quality Assurance Lead

Confidential

Responsibilities:

Game & Level Designer/Lead Artist/QA Lead of addicting flash games.
Worked with lead developers to find optimal testing strategies, created game sprites, GUI, documented test cases and bugs.
Provided daily maintenance and coding of company website.
Managed, organized play/beta testing sessions to meet upcoming deadlines.
Communicated with customers to identify, verify & prioritize live bugs.
Conducted weekly staff meetings, day-to-day management of staff and staff performance.

Customer Service Representative

Confidential

Responsibilities:

Fulfilled transactional needs of personal and commercial customers.
Ensured compliance and adherence to Bank policies and procedure.
Assisted with branch administration and operations through completion of assigned tasks to ensure an effectively and efficiently operating branch.
Proactively identified and discussed customer needs and if required referred to an appropriate staff.