SUMMARY

• 7+ years of experience in Quality Control, Quality Assurance and software testing in Health Care industry.
• Expertise in creating domain, creating project, importing users from Network and assigning project to the users, Granting and revoking user access to ALM, deactivating users, configuring and customizing ALM modules, generating various reports as an ALM Admin.
• Highly experienced in SDLC (software development life cycle) system.
• Experienced in different types of Methodology (Waterfall, Agile, and Scrum).
• Experienced in writing test plan, creating test scenario, writing and executing the test cases and test script
• Expertise in RTM (Requirement Traceability Matrix) and gap analysis.
• Extensive experience in Manual and Automated testing using ALM QC, JIRA and QTP/LR such as load runner. And create a repots (standard, tabular and test summary) and have knowledge in performing stress, load and volume test.
• Expertise in Bug tracking and reporting using Jira, ALM/Quality Center and Rational Clear Quest. And experience of Bug life cycle system.
• Expertise in different types of testing such as black box, sanity, smoke, positive, negative, integration, configuration, and regression testing as well as UAT (User Acceptance Testing).
• Experienced in testing Client - Server and Web-Based Application. Front-end and back-end tests.
• Expertise on back end testing using SQL on oracle, MS SQL server environments running on UNIX or Window platform to verify data integrity. Experienced in Selenium automation using Selenium Web Driver, Selenium IDE, Java, Junit.
• Strong Knowledge of HIPAA and their regulation. Knowledge of Medicare and Medicaid.
• Proven ability in developing BDD scripts with Cucumber and writing step definitions, features in Gherkin.
• Knowledge in HIPAA Implementation. Have been involved in a variety of HIPAA related projects. Medical Claims experience in Process Documentation, Analysis and Implementation in 835/837/834/270/271/277/997 (X12 Standards) processes of Medical Claims Industry from the Provider/Payer side.
• Expert in EDI and HIPAA testing privacy with multiple transaction exposure such as new Member enrolment 834 inbound, claim 837 inbound or claim adjudication, response to claim 835 outbound, 276 status inquiry277response, 270 eligibility/271 benefits. Tested accordingly.
• Validates professional, Institutional and dentist claims in FACETS, verify codes with description and requirements verify adjudication process of claim in FACETS.
• Experienced on FACETS and used different modules (application): claim, provider, utility managements, member/subscriber and others.

TECHNICAL SKILLS

Testing Tools: Quick Test Pro, QC ALM, Load Runner, Selenium IDE, Eclipse, Cucumber

Bug Reporting Tools: Test Director, Quality Center/Alm, Jira

RDBMS: MS SQL Server, Oracle, MS Access, DB2, Toad

Languages: HTML, Visual Basic, SQL, PL/SQL, .Net

Operating Systems: Windows, Red Hat Linux, Solaris, UNIX

Servers: IIS, Apache, Web sphere, web server, ATG

Other Tools: MS (Word, Excel, Power point, Outlook Visio, Project), SharePoint.

Web Browser: Internet Explorer, Netscape Navigator, Mozilla Firefox

PROFESSIONAL EXPERIENCE

Confidential, Wallingford, CT

Sr. Quality Engineer

Responsibilities:

• Analyzed Business Requirement Specifications and created Test Plans and Test Cases in Excel sheet and imported them into JIRA using Excel Macro for theFunctional, Integration, end-to-end and smoke testing
• Attended daily SCRUM meetings and guided QA and Developer regarding the Technical Specification and Mapping Documents.
• Conducted integration testing and regression testing with developers in development.Conducted user acceptance testing with UAT team
• Played Team Lead role when Team lead was absent.
• Created ticket to request access in JIRA for new team member.
• Reviewed and gave feedback on team member’s Test Plan.
• Involved in test environment setup, test data preparation for the team.
• Created Test execution, test Sets and Tests in the Jira board and assigned them to the team members.
• Created automation framework and test scripts using JavaScript, Selenium WebDriver, Java, Selenium Grid, Cucumber, and Maven and executed the test scripts.
• Led daily Bug review meeting to explain and clarify the bug opened and made suggestion for Bug resolution.
• Involved heavily in testing Web API services using Postman and SoapUI.
• Heavily involved in testing messaging API enabling multiple rules for internal and external sources (ORN, Care Compass, Availity) to ensure the smooth flow of messaging between internal and external parties.
• Tested various care plans like Foster care Plan, LTSS care plan.
• Used Oracle SQL developer against Facets database to validate external data source.
• Used SSMS for application back end testing internally.
• Used and maintained Confluence as a document repository. (Added document, accessed document).
• Logged Defect in JIRA and Executed test cases before and after bug fixes for each build.
• Analyzed test cases for automation and used Eclipse to automate manual test scripts for Regression and Functional testing.
• Performed BDD (Behavior Driven Development), ATDD (Acceptance Test Driven Development) using Cucumber Features, Scenarios and Step Definitions in Gherkins format
• Wrote Automation Test script in Atlassian Test Automation Framework (aTAF).
• Experienced in designing customized hybrid framework (Keyword Driven & Data Driven) using Selenium WebDriver, Java, TestNG & Apache POI.
• Created test scripts and test cases for approved business use case and requirements for System and UAT testing.
• Provided Production Support and documented system release/deployment issues in Prod environment.
• Attended all Scrum Ceremonies (Daily Stand Up, Backlog Grooming, Sprint Planning, Sprint Review, and Retrospective).

Environment: SQL server, Selenium, Cucumber, Selenium Web driver, Oracle, Windows, MS office, Word, Excel, Note Pad++, JIRA, Confluence, Bit bucket, Eclipse, SoapUI, Care Compass, Availity, Macess.

Confidential, Los Angeles, CA

Sr. Quality Control Analyst

Responsibilities:

• Wrote the detailed user needs, gathered business, functional requirements during inception phase, documented and delivered functional specification documents, and assisted architecture analysis and design using UML and Rational tools.
• Reviewed and analyzed Business Requirement Document (BRD) & Functional Specification Document (FSD).
• Dealt with 834 import member lookup processes and resolving issues with member attributes, enabling multiple rules associated with member lookup process in QNXT.
• Tested and resolved issues like member duplicated in file, dealing with dependent transaction if subscriber is not found, failures in submissions in QNXT.
• In depth understanding of Object Oriented Programming and skilled in selenium developing automated test scripts.
• Used Process log browser to view different types of log history files to figure out issues with 834transactions. Heavily involved in Trading Partner testing before the files were ready to Go Incorporated the change requirements according the Trading Partner’s need.
• Facilitated and Helped Trading Partner’s programmer to understand changes between the MHC and QNXT file layout.
• Conducted final testing for all the responsible interfaces to send files to the Core Team.
• Dealt with the following tables heavily from QA perspective: member, enrollment, enroll keys, program, planprovinfo, providertype.
• Used SVN source control repository tool, where Java and Selenium test source code and resources are maintained.
• Worked with BA and Developer Team to review and modify process flows to increase productivity and effectively utilize QNXT features.
• Attended daily SCRUM and guided QA and Developer regarding the defects, Technical Specification Documents and Mapping Documents.
• Analyzing the Load Runner reports to calculate Response time and Transactions per minute, Hits per sec, throughput.
• Tested the portal application to make sure the claims, members are loading to QNXT
• Conducted integration testing and regression testing with developers in development.Conducted user acceptance testing with UAT team.
• Designed and developed Data Driven framework which is a Hybrid framework for automation scripts using Selenium WebDriver, Cucumber, BDD, Apache POI and TestNG.
• Maintained Test Matrix with the test results obtained used ALM/QC to track the Bug.
• Logged Defect in ALM and Executed test cases before and after bug fixes for each build.
• Analyzed test cases for automation and used UFT (Unified Functional Testing) to automate manual test scripts for Regression and Functional testing.
• Created test scripts and test cases for approved business use case and requirements for System and UAT testing.
• Performed Functional Testing, System Testing, User Acceptance Testing (UAT) in Agile SDLC Environment

Environment: MS Access, SQL server, Selenium WebDriver, Selenium, Cucumber, Windows,MS office, Word, Excel, Note Pad++, UltraEdit TextPad, HP ALM /QC, HP Load Runner, UFT, MHC, QNXT.

Confidential, Bethesda, MD

QA Analyst

Responsibilities:

• ReviewedBusiness Requirement Documents (BRD)andFunctional Requirement Documents (FRD)in creating Test Plans and formulating Test Strategies.
• Performed a wide range ofQAduties in anAgile(Scrum) development environment.
• Understanding requirement and developing end to end automation test scripts using Selenium WebDriver with TestNG framework.
• Developed Requirements Traceability Matrix to track requirements by Using ALM/QC.
• Developed and executed various Manual Testing Scenarios and neatly documented the process to perform Functional Testing by Using ALM/QC.
• Ran the scripts on multiple environments (QA, UAT and Production) to ensure that requirements were met successfully.
• Created test plans and test procedure templates and guidelines to be used by the QA team.
• Developed and maintained automated regression test cases in Selenium WebDriver using Java.
• Also worked on 837, 834 and 835 projects, including syntax and business rules for X12 HIPAA 5010 validation for loops, segments, elements, qualifiers and code sets. Create export and XML processes for Lotus Notes.
• Worked with Business Users and SME to plan and implement the Test Plan.
• ValidatesEDI Claim Process according to HIPAA compliance.
• Worked on HIPAA Transactions and Code Sets Standards according to the test scenarios such as 270/271, 276/277,837/835 transactions.
• Automated Smoke and Functional test cases using Selenium WebDriver, TestNGand Java (Eclipse IDE).
• Performed Back-End Testing to check database integrity by writing SQL queries.
• Involved in cross browser testing in different browsers and operating system using selenium grid.
• Worked with the Configuration team and was responsible for writing test cases and reporting Core System Upgrade for the Finance, Enrollment and Claims Modules.
• Performed Backend testing on Membership Enrollment of Facets functionality.
• Created Traceability Matrix to ensure implementation of all functionalities, identify all test conditions and test data needs.
• For testing purposes, manipulated Members information in the QA environment through Facets front-end application.
• Involved in performing functional, application, integration, system, and regression Testing.
• Tested EDI transaction 834 enrollment file into Facets.
• System Integration testing (SIT) for Facets core modules with external systems.
• Tested the changes for the front-end screens in FACETS related to following modules, test the FACETS batches (membership, Billing, Authorization, etc.).
• Conducted Backend testing and tested modified/new Oracle forms and database writing extensive SQL queries.
• Developed and conducted user acceptance testing on completion of system testing before installation of the application.

Environment: Selenium IDE, Selenium WebDriver, JIRA, ALM/Quality Center, Windows XP, SQL, MS Visio, MS Projects.

Confidential, Dayton, OH

QA Analyst

Responsibilities:

• Analyzed SSD, BRD, and developed Test cases, Test Scripts and Test procedures based on business requirement documentation for the testing of application software and reviewed with clients.
• Involved in mentoring specific projects in application of the new SDLC based on the Agile, especially from the project management, requirements and architecture perspectives.
• Worked on agile methodology.
• Optimized Selenium scripts for Regression testing of the application with various data sources and data types.
• Involved in Backend Database manual testing in Oracle using SQL.
• Participated in regression testing and performed sanity and smoke testing manually.
• Developed SQL scripts, to implement business rules manually performed integration and Regression testing, documented bugs and worked with development team to resolve issues.
• Involved in Automation testing of web-based applications using Selenium.
• Created test plans and reviewed and updated all test cases in Excel andSharePoint.
• Maintained Requirement Traceability Matrix (RTM) to make sure that test plans were written for all the requirements and performed gap analysis.
• Worked with FACETS edits and EDI HIPAA Claims (837/835/834) processing.
• Prepared test matrices based through defect status in HP Quality Center.
• Involve in testing of FACETS Implementation, involve in end-to-end testing of FACETS Claims. Processing module, Membership and benefits.
• Used Selenium IDE for test automation for record and play back of scripts and performed functionality testing, GUI testing, and regression testing manually.
• Involved in testing Web services andXMLusing SOAP UI. Verified the response received by updating the requestXML.
• Recommend on implementation of HIPAA 5010 (EDI X12 837,834, 820, 278,270,999) in the new System.
• Involved in end-to-end testing of FACETS Enrollment Processing and Subscriber/Member module.
• Worked on different EDI transactions like 837 for submitting claims, 835 for payments, 834 for benefit enrollment, and 820 for premium payments to insurance products, 270/271 for Eligibility inquiry, and 276/277 for claims status.
• Conducted HIPAA Gateway Testing.
• Developed automation scripts using Selenium to make them flexible and useful for Regression testing.
• Worked in SIT and UAT environments to assists end users.
• Performed regression testing on the application using Quick Test Pro (QTP).
• Inserted Check Points to check the broken links, Text and standard properties of an object using QTP.
• Detected and reproduced the defects, and logged defects using Quality Center
• Performed Parameterization using Data Driven Testing in Quick Test Pro (QTP).
• Defects were tracked, reviewed, analyzed and compared using Quality Center (QC).
• Performed User Acceptance Testing (UAT) & Regression testing.

Environment: Selenium IDE, WebDriver, Windows, LoadRunner, Oracle, Quality Center, Internet Explorer, Mozilla Firefox.

Confidential, Dayton, OH

QA Analyst

Responsibilities:

• As a QA Tester Iwas involved indeveloping and documenting Product Test Plans writing Test cases worked in Agile environment.
• Reviewed the Use Case Requirement, Functional Design Documents and Technical Specification documents.
• Used QC for writing Test Plans, defining Test Cases, developing and maintaining Test scripts, analyzing the results of scripts, interaction with developers in fixing the errors.
• Manually tested each module of the application and verify against expected results in QC
• Enhanced Test Scripts for Data Driven testing using QTP.
• Performed Functional and Regression testing using automation tool QTP
• Performed black box testing including smoke, regression, integration and functional testing.
• Performed GUI testing manually.
• Maintaining knowledge of Medicare and Medicaid rules and regulations pertaining to the Facets configuration and evaluating the impact of proposed changes in rules and regulations.
• SQL server Integration Service Package Testing.
• Involved in FACETS Implementation, involved end to end testing of FACETS Billing, Enrollment Claim Processing and Subscriber/Member module.
• Set claim processing data for different Facets Module.
• Performed Backend Testing extensively by using SQL Queries.
• Involved in testing HIPAA Transactions & Code Sets Standards.
• Tested and Quality Center for version control, tracking defect, enhancement request, assign work activities and asses the status of the project.
• Prepared Test Cases based on business requirements and business rules for HIPPA EDI Transaction 834, 276/277, 270/271, 837/835.
• Performed UAT manually till user satisfaction.

Environment: QC, QTP, FACETS, SQL, ORACLE, EDI, Windows XP, MS office.