SUMMARY

• Overall 12 Years of IT experience Software quality Assurance and Testing in reviewing product requirements, reviewing designs, creating test plans test cases,review and tested the reports, demonstrated ability to communicate and work with co - workers at all levels
• Good understanding of Software Development Life Cycle (SDLC) with emphasis on Black Box testing,GUI,Functional,System,Ad-hoc,Smoke,Regression,Security,User Acceptance Testing of Web, Desktop and Mobile, Banking/Financial, Mortgage, LOS Applications.
• Excellent hands-on experience with HP Automation Testing tools like QTP/UFT and QC/ALM, Jenkins
• Creation of ALM reports on Test Metrics and reports for Management
• Ability to work on Agile, SDLC, Scrum and challenging environments with focus on product delivery. Be consistent and committed to Quality goals.
• Experienced as a Business Analyst and working with clients to map out their existing Business Processes and providing system-based solutions that increase efficiency and reduce operating costs
• Worked with clients to map out their existing Business Processes and providing system-based solutions that increase efficiency and reduce operating costs
• Well Versed in Change Management, Impact Analysis and Gap Analysis
• Work along with System Analysts, Business Analysts, Testers and Developers in creating and maintaining Business Artifacts, Test Sets, Test Scenarios and Defects
• Seasoned Process thinker considering the stakeholders, the inputs to the process, the process itself, the outputs of the process and the customers of the process
• Experience in ETL testing using Informatica tool
• Good Working Knowledge on Salesforce Applications
• Actively involved in various phases of testing life cycle such as Functional, Regression, Integration, System, Content Management Systems (CMS) and User acceptance testing.
• Extensive work experience in Database Testing, Manual and Automation Testing of applications
• Experience and expertise working in Test Center of Excellence - TCOE
• Performed the Back-End testing to ensure data consistency on front-end by writing and executing the SQL queries on Oracle, MS SQL and DB2 database.
• Perform Browser based testing for HTML/CSS validation, usability, compatibility and Captcha
• Performed Defect Manager Role /Admin Role for Users in HP ALM
• Provided ALM Tool Support to Business Analysts, Testers and Developers in creating and maintaining Business Artifacts, Test Sets, Test Scenarios and Defects
• Experience in Smoke, GUI, Functional, System, Regression, Data driven Testing, Integration, Sanity, UAT (User Acceptance Testing), Negative and Ad-hoc Testing.
• Strong Product knowledge in Banking Product - Confidential and Auto Finance Product-ALFA
• Developed Test cases for manual testing and Test Scripts for Automation testing.
• Developed VBScript Functions and Keywords that are used for building Business Components in Business Process Testing.
• Highly expertized in writing complex SQL Queries (using Data Retrieval, Sort, Join and Sub queries) for MS SQL Server, DB2 and Oracle Data base.
• Involved in preparation of Metrics, Experience with Effort Estimations, Task Allocation, Test Deliverables, Defect Reports, Traceability Metrics based on client requirement and project plan.
• Excellent documentation skills - demonstrated in documenting software requirement specification (SRS) Business Requirement Documents (BRD), User Requirements (URS) and Functional Requirements (FRS).
• Experienced in working with clients to map out their existing Business Processes and providing system-based solutions that increase efficiency and reduce operating costs
• Experience in mapping analysis, test case preparation, test execution, defect reporting, and regression testing and final documentation.
• Strong leadership skills - motivating, ensuring consistency and excellence, building consensus, mentoring, and performance management
• Excellent Interpersonal and Communication skills, fast learner, hardworking and good team player.
• Perform special projects and other related duties as assigned/required.
• Experience working with Onshore-Offshore modal

TECHNICAL SKILLS

Operating Systems: Windows 98//NT4.0/2000/XP, MS DOS, UNIX

Test Automation Tools: Win Runner 6.0,Quick Test Pro 9.0, UFT,Jenkins, Adobe Experience Manager and Abode Browser Lab

QTP Add-ins: Web, Visual Basic, PeopleSoft, Oracle, PowerBuilder, ActiveX, .Net, WPF, Terminal Emulator, Siebel, VisualAge Smalltalk, Flex and Web Services.

Test Management Tools: Quality Centre 10, QC ALM (QC 11),HP ALM 12.0

RDBMS: SQL Server 2000, MS-Access, Oracle, Sybase, MySQL, DB2

Languages: C, C++, VB Script, JAVA, SQL,Python

Bug Tracking Tools: HP ALM,JIRA

Test Strategies: Functional, Regression Testing, Pre-UAT,UAT

Test Process Models: Agile, Waterfall Model, V-model

Project Management: MS Visio, Sharepoint,Visual Paradigm

Other Utilities: Visual Source Safe,,MS Excel

PROFESSIONAL EXPERIENCE

Confidential, TX

UAT Test Lead

Responsibilities:

• Worked on Multiple Projects with the Client which includes Ride Link Project (Loan Replacement Project from their existing Daybreak System to Ride Link System) and Reg ABII project (PSPORT file Extracts to ABS Suite)
• Creation and maintenance of Test Plans for customized OFSLL application (Oracle Financial Service Lending and Leasing)
• Collected and managed Test data requirements. Provided Test Data for the entire Ride Link Project
• Apart from Leading the Project served as SME for Functional and Technical Questions by Testing /Business Team
• Have good working Knowledge of Loan Life Cycle from Originations to End Reports/Extracts
• Lead UAT Testing working closely with the Business Users
• Co-ordinated between Operations and Accounting Teams to have end-end Testing for all the Business Workflows
• Business Requirements Analysis and identifying the Test Scenarios.
• Creating Test cases for Functional Requirements.
• Documented test cases for Functional, Integration, Regression Testing and UAT Testing
• Working closely with Business to understand the Business Requirements and Business Process flows.
• Maintaining Test Artifacts in HP ALM.
• Coordinate for Env Readiness (RideLink Test Env /Deallink Test Env) and Vendor Integration Readiness (Dealer Track/RDN/AutoIMS/Fiserv/PayLoad ) for each Sprint
• Performed all phases of end-to-end testing which includes Functionality Testing, Regression Testing and User Acceptance Testing of the Application and its interfaces.
• Created various SQL queries to perform database validations
• Performed web service testing using Soap UI tool.
• Involved in vendor integration testing to verify the Payment file transfer process.
• Involved in IVR testing to validate the IVR is configured correct Process flow.
• Conducted Defect triage meetings with developers and business to validate based on severity of the defects, Assigning to the right team and tracking them till defect closure.
• Assisted the Business users to perform User Acceptance Test on the application.
• Executed SQL and PL/SQL scripts to verify the database updates, inserts and deletes of the records.
• Have developed Simple to Complex SQL Scripts as part of PSPORT Extract Validations to ABS SUITE
• Appreciated by Top Management for Due Diligence and for raisin g Critical Bugs
• Have helped the Business in raising Critical Defects during the Project Phase which helped in a Successful Implementation of the Project
• Executed Unix commands to validate the file movements with Vendors
• Involved in Vendor communication process and performed File Transfer Testing with Vendors.

Confidential, CA

SIT QA Analyst

Responsibilities:

• Analyze Process Specification Documents (PSD’s)
• Build Test Plans and estimates in conformance with the deadlines and the given scope
• Preparation of Requirement Traceability Matrix
• Creation and maintenance of Test Plans
• Work on MTC’s and TCM’s Mapping and upload in HP QC
• Create and execute test cases for System Integration testing
• Work on CARLOS and ALFA Integration for New Business Accounts
• Work on Salesforce Integration with ALFA
• Triage on New Booking XML’s if they are not flowing in ALFA
• Validate the Financials on Value added Products and other Asset related in Accounting /Tax Perspective
• Support for Test Data for Testing team
• Participate in Defect triage meetings with Dev and Business teams
• Participate in Scrum Meetings
• Coordinating with Business Analysts, Project Managers, Infrastructure Team and Development Team in resolving issues.
• Co-ordinate and provide status to the Management
• Co-ordinate with Offshore teams for day to day work

Confidential, TX

QA Lead

Responsibilities:

• Lead System Integration and interface testing of 42 local landscape (LL) applications interfacing with the new contract management system ALFA.
• Determined testing work stream goals and priorities, Coordinated, triaged issues and defects between Nexus work streams, impacted local landscape application development teams, IT SME’s, Business SME’s and Third party Vendors.
• Automation of manual test cases using HP QTP/UFT and maintenance of existing automation scripts
• Tested Web Services using SOAP UI
• Created functional and load tests on web services prior to Implementation for fICC calls.
• Ability to identify User interface issues
• Collected and managed Test data requirements. Provided Test Data for the entire Phase-2 Testing of Nexus Project
• Worked with Nexus configuration team and all impacted LL teams in developing test data requirements for SIT, UAT & Regression. Provided test data cross reference files and test data extracts for the impacted applications using SQL.
• Browser validation testing for CSS/HTML, Compatibility and usability.
• Extensive use of SQL query for validating application functionality
• ETL testing using Informatica tool
• Extensive experience in Data validation and verification in all ETL Stages (Source, Staging and Target environments).
• Expert in analyzing the error caused to failure of the ETL load with reference to the log file and report them to the corresponding team to get it rectified.
• Performed defect manager role/Admin role for Nexus Local landscape applications in HP ALM
• Provided ALM tool support for LL business analysts, testers and developers in creating business requirements, test scenarios, test sets and defects.
• Worked with Business to understand their Specific Test Data requirements and Conditioned Test Data in Accordingly
• Responsible for planned and adhoc queries, data analysis, supporting application integration.
• Report review, editing and analysis-Querying ODS to provide information for reporting purpose.
• Raised Critical Defects and received honor in TownHalls
• Interacted with multiple stakeholders in requirements analysis, design reviews, testing and documentation for application developed in Agile environment
• Develop training plans, materials, and keep online content up-to-date, coordinate new user and ongoing training sessions.
• Participate in test planning, test case design and walkthrough with QA Managers
• Lead UAT Testing working with the Business Users
• Extensive experience in writing test plan
• Tracked defects and generated defect summary report
• Identified and logged the defects in HP ALM. Participated in the Defect Review Meetings.
• Performed manual, functional testing, Integration testing and regression testing.
• Created Time study scripts and also facilitated Data for interfacing with new contract management system ALFA

Confidential

QA Test Lead/Manager

Responsibilities:

• Managing a team of 10 resources (Testers as well Database Administrators) in Confidential Maintenance Testing Team
• Extensive knowledge on Core Banking Solution covering modules - Retail Banking, retail and Corporate Lending(Loans/Mortgage), Term Deposits
• Responsible for meeting the SLA for Confidential patches that go to more than 300 banks in various Geographic locations
• Analyzed Business Requirement Specifications (BRS) and Functional Specification Documents for developing test cases.
• Build Test Plans and estimates in conformance with the deadlines and the given scope
• Preparation of Requirement Traceability Matrix
• Work with Business and Database teams to create the test data
• Walkthrough of Test Strategy, Test cases to Business and Technical teams
• Participated in Defect Review and status meetings.
• Coordinating with Business Analysts, Project Managers, Infrastructure Team and Development Team in resolving issues.
• Defect Retest in every build.
• Test the application for its usability against different browsers (Google Chrome, Internet Explorer and Mozilla Firefox)
• Coordinated patch releases/defects/fixes with the development teams
• Update Regression test cases
• Verification of test results by running back end SQL queries
• Working knowledge on Web services testing.
• Root Cause Analysis for Issues found
• Maintenance of Regression test cases
• Created and maintained automated tests using QTP by coding in VB Script.
• Developed and maintained automated test scripts to support regression testing.
• Writing Quick Test Pro scripts when necessary and customizing the recorded scripts, running the scripts on a new build.
• Developed User Defined Functions to support the automated scripts using QTP.
• Used data-driven testing and database accessing techniques to support the scripts.
• Performed Regression testing using QTP.
• Participate in documenting Automated Test Strategy and assist the Testing Team with on-going Automated Test Execution.
• Inserted verification checkpoints, synchronization points, and parameterized data using QTP.
• Identifies risks and plans mitigation,Raises issues, captures dependencies and track assumptions till validation

Confidential

QA Tester

Responsibilities:

• Analysis of Functional requirements
• Build test cases for back end testing
• Creation of SQL queries to retrieve data and manipulate data
• Writing complex SQL queries and PL/SQL procedures to extract data from various source tables to perform database testing
• Created and maintained automated tests using QTP by coding in VB Script.
• Developed and maintained automated test scripts to support regression testing.
• Writing Quick Test Pro scripts when necessary and customizing the recorded scripts, running the scripts on a new build.
• Developed User Defined Functions to support the automated scripts using QTP.
• Used data-driven testing and database accessing techniques to support the scripts.
• Developed different SQL queries to execute back end jobs
• Written and executed SQL Joins and DML statements to validate data in the tables
• Created SQL queries using table relationships, keys
• Involved in finding incorrect and missing functions, interface errors, errors in data base access, integration testing, look and feel of web pages