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Acting Pm / Ba / Qa Lead / Dev Lead / Scrum Product Owner Resume

5.00 Rating

NY

SUMMARY

  • 14+ years of total experience in teh field of IT with focus on various profiles including QA Lead and BA profiles.
  • 8+ years of QA Lead experience while handling teams of up to 8 members based on an onsite - offshore model as well as onsite only model.
  • 5+ years of Business Analyst experience with extensive client interaction.
  • 1.5 years of experience in creating design documents including Visio diagrams and project timelines and Gantt charts in MS Project.
  • 2.5 years of Scrum Product Owner / Scrum Master experience.
  • Extensive Manual Black box and Grey box testing experience of Front-end (GUI) interfaces, Back-end interfaces, Windows applications. Types of testing performed includes Functional, Regression, Load, Stress, Bulk, Performance, User Acceptance (UAT), Sanity testing, Data warehouse, ETL (Extract-Transform-Load), etc.
  • Experienced in defining Testing Methodologies / Strategies, Designing Test Plans and Test Cases for validation of Web-based applications based on standards for Software Development and QA implementation.
  • Intermediate level noledge of Automation tools like HP QuickTest Professional, Selenium, etc.
  • About 2 years of experience of working in an Agile Software Development environment.
  • Proficient in all phases of test life cycle (STLC) from test planning to defect tracking and managing defect lifecycle.
  • Excellent experience in Cross-Browser as well as Cross-Platform testing.
  • Possess excellent noledge of Tolling domain. Also possess good noledge of Insurance, Data Recovery, Retail, and Telecom domains.
  • Professional experience in designing Testing Framework (UNIX Shell Script based) and developing Test Scripts & Suites for UNIX/LINUX environments.
  • Proven ability to work on multiple projects in parallel.

TECHNICAL SKILLS

Operating Systems: Windows XP/2000/Vista/7/8.1/10, Windows Server 2008/2012, RHEL v3.0

Suites/Packages: MS Office 2003/2007/2010/2013/2016/365 , MS Project 2016, MS Visio 2013/2016, Microsoft SharePoint 2013/2016

Defect Tracking Tools: Rational ClearQuest, Remedy, BugZilla, Quality Center, Mantis

IVR: Comsys, Converge

Test Management Tools: JIRA, Confluence, TestRail

Programming Languages: VB Script, Shell Script, Expect, SQL, XML

Protocols: VoIP (SIP), RTP, MGCP, GSM, SNMP, UDP, TCP/IP, TLS

RDBMS: Oracle 9i/10g, SQL Server 2005/2008/2012/2014/2016 , TOAD, SQL Developer

Web Servers: IIS Server 6.0/7.0, Apache, JBoss, Sun One v6.1

Automated Testing Tools: HP QuickTest Professional, Selenium

Desktop Virtualization Tools: VMware, Microsoft VirtualBox

Network Monitoring Tools: Etheiral, tcpDump, WireShark

Types of Testing proficient in: Functional/Validation, Regression, Load/Stress, Bulk, User Acceptance (UAT), Sanity, Back-end, Data warehouse, ETL, etc.

Tolling Protocols proficient in: E-ZPass, SunPass, TxTag, E470 and CTOC

PROFESSIONAL EXPERIENCE

Confidential, NY

Acting PM / BA / QA Lead / Dev Lead / Scrum Product Owner

Responsibilities:

  • Performed teh role of a Scrum Product Owner being teh Acting PM as well as teh SME for teh project.
  • Acted as a Business Analyst for creation of Preliminary and Critical Design Review documents (PDR/CDR) through interactions with teh client as well as teh roadside integrator.
  • Acted as a Dev Lead by driving development and providing necessary direction to teh development team.
  • Created detailed Test Plans/Test Scenarios based on teh CDR document.
  • Lead teh QA effort and tested teh releases delivered by teh developers along with two Junior QA personnel.
  • Assisted teh UAT efforts at client site.
  • Used TestRail to create and manage teh test suites while using JIRA to log defects and manage Test Sprints.
  • Managed SharePoint portal for all related documentation as well as their respective updates.

Environment: Windows Server 2016, SharePoint 2016, MS Project, SQL Server 2016, Jira, Confluence.

Confidential

Acting PM / BA / QA Lead / Dev Lead / Scrum Master

Responsibilities:

  • Acted as a Business Analyst and recorded requirements in details through interactions with teh client.
  • Acted as a Dev Lead by driving development and providing necessary direction to teh development team.
  • Ran Daily Scrum Meetings, created User Stories, and maintained teh Scrum Backlog.
  • Performed QA role and tested teh code delivered by teh developers.
  • Took care of all Production Support issues about all existing application modules for teh project including deployment on new releases into teh production environment.
  • Extensive use of SQL queries and joins for querying for monitoring, researching support issues and testing teh VPS subsystem.
  • Automated Web façade testing of teh customer facing ecommerce website www.ezpassritba.com/Violation using SoapUI.
  • Performed necessary regression testing for all releases for teh VPS subsystem as well as bug fixes.
  • Acted as an SME for all support and new development requests from RITBA technical and financial teams.
  • Performed extensive ETL testing to verify teh business rules of teh VPS system packages before teh cut-off from teh third-party vendor.
  • Executed scenarios to test Data warehousing of teh Purge/Archive DB.
  • Managed SharePoint portal for all related documentation as well as their respective updates.

Environment: Windows 7/Server 2008, SharePoint 2013, MS Excel, SQL Server 2008, SQL, Mantis, MS SharePoint Server 2007, XML, XSLT.

Confidential

Acting PM / BA / QA Lead

Responsibilities:

  • Writing requirements for E-ZPass compliance of teh ATI Hub.
  • Verification of compliance of teh ATI Hub to all existing tolling protocols used in teh United States.
  • Writing & executing functional as well as regression test plans.
  • Extensive use of SQL queries for querying & verification of process and data flow.
  • Lead onsite and offshore development teams by providing teh necessary nohow and clarifications on all tolling protocols.
  • Managing teh Test Deliverables and making sure that teh deliveries are released to Test in time.
  • Organizing meetings and creating project progress schedules and test plans as per interaction with external agencies like FTE, MdTA, CFX, ISTHA, etc.
  • Automated Web façade testing of teh ecommerce website http://atihub.org/ using SoapUI.
  • Executed scenarios to test Data warehousing of teh Purge/Archive DB.
  • Performed extensive ETL testing to verify teh business rules of teh ATI Hub.
  • Managed SharePoint portal for all related documentation as well as their respective updates.

Environment: Windows Server 2012, SharePoint 2013, SQL Server 2012, Mantis, SQL, SQL Server Reporting Server 2012.

Confidential

BA / QA Lead

Responsibilities:

  • Writing & executing functional as well as regression test plans for testing various applications implementing teh various system functionalities.
  • Extensive use of SQL queries for querying & verification of data visible on teh UIs.
  • Driving teh offshore development team and providing them with teh necessary clarifications of teh client requirements.
  • Managing teh Test Deliverables and making sure that teh deliveries are released to Test in time.
  • Providing Demos and User Training to Client employees to be able to adapt to teh new system quickly.
  • Executed scenarios to test Data warehousing of teh Purge/Archive DB.

Environment: Windows Server 2012, SQL Server Reporting Server 2012, Mantis, Oracle 11g, SQL, SoapUI.

Confidential

BA / QA Lead

Responsibilities:

  • Requirement gathering through periodic client visits.
  • Testing E-ZPass system with sponsor agencies for compliance to teh specification.
  • Writing & executing functional test plans for testing various applications implementing teh E-ZPass system.
  • Extensive use of SQL queries for querying & monitoring teh E-ZPass system.
  • Delivering formal test plans for acceptance testing.
  • Leading teh acceptance testing.
  • Providing support to NFBC finance team for monthly financial settlements as well as file issues.
  • Managed SharePoint portal for all related documentation as well as their respective updates.

Environment: Windows Server 2012, SharePoint 2013, SQL Server 2012, Mantis, SQL

Confidential

Acting PM / BA / QA Lead / Production Support Lead

Responsibilities:

  • Monthly site visits to client site for requirements gathering and discussions.
  • Formally documenting all requirements and expanding them in design documents.
  • Testing E-ZPass system with sponsor agencies for compliance to teh specification.
  • Writing & executing functional test plans for testing various applications implementing teh E-ZPass system.
  • Performing in-lane onsite testing to generate test data and scenarios.
  • Extensive use of SQL queries for querying & monitoring teh E-ZPass system.
  • Perform as teh point person for all E-ZPass related queries from teh client (RITBA) as well as all other away agencies.
  • Automated Web façade testing of teh customer facing ecommerce website www.ezpassritba.com using SoaPUI.
  • Preparing & sharing daily productivity/monitoring reports of teh E-ZPass system with teh senior management.
  • Performing necessary regression testing for all forthcoming releases for teh E-ZPass system as well as bug fixes.
  • Manual testing of various features of teh front-end GUI interface (TollCRM) like Tag Management, Account creation, Correspondence, etc.
  • Using SoapUI to test teh functionality & various features implemented by teh E-ZPass public website.
  • Training other team members and helping them ramp up on teh E-ZPass system to serve as backup personnel.
  • Providing support to RITBA personnel during monthly financial settlement periods.
  • SME for all RITBA issues and providing support for all customer issues.
  • Performed extensive ETL testing to test teh migration DTSX packages as well as teh resultant data-mapping done using flat files.
  • Managed SharePoint portal for all related documentation as well as their respective updates.
  • Executed scenarios to test data warehousing of teh Purge/Archive DB.

Environment: Windows 7/Server 2008, SharePoint 2013, MS Excel, SQL Server 2008, SQL, Mantis, MS SharePoint Server 2007, SoapUI.

Confidential

Senior QA Analyst

Responsibilities:

  • Writing & executing functional test cases of various applications that TollCRM interacts with.
  • Using SoapUI to simulate external interfaces for testing of web services.
  • Functional & Regression testing of teh customer facing application.
  • Extensively writing SQL nested queries for validation of data at teh back-end.
  • Mentoring new team members in teh team and helping them ramp up.

Environment: Windows 7/Server 2008, Silverlight, XML, SoapUI, MS Excel, SQL Server 2008, Mantis, MS SharePoint Server 2007.

Confidential, NJ

Senior QA Analyst

Responsibilities:

  • Executed various transactions on policies to simulate accurate test conditions.
  • Generated XML representation of a Masterpiece policy and expected results in XPATH format using an in-house tool.
  • Utilized XSLT files to automate implementation of changes to multiple batches of XML files.
  • Performed various operations like Pre-renew, Renew, Contract Mods etc. in policies stored in IMS database through IBM 3270 consoles.
  • Created and executed test scenarios using VB script in QTP.
  • Revised test cases to meet teh requirements and for accurately testing teh conditions listed in teh test plan.
  • Used HP Quality Center v10.0 to design manual/automated test scenarios, and upload requirements.

Environment: Windows XP/7, FJA PDFS, FJA CETA, XML, XSLT, RAD/Eclipse, MS Visio, MS Excel, Mainframe, IMS DB, IBM 3270 Console, HP Quality Center, HP QTP 10.0, VB Script, XMLPad.

Confidential, NJ

Business Analyst / Test Lead

Responsibilities:

  • Communicated with various internal team members and client to understand teh full scope of teh system.
  • Held various discussions with team members to get requirements clarified.
  • Created Visio diagrams of teh application process flow / business logic.
  • Assisted with project management in terms of finalizing realistic deadlines.
  • Designed Test Strategy, Test Scenarios, and Test Scripts for manual as well as Volume testing of teh application.
  • Executed nested SQL queries on teh back-end database extensively to verify GUI results.
  • Created traceability matrix, test package and attended review meetings.
  • Established entry and exit criteria for various test cycles and phases.
  • Performed User Acceptance Testing (UAT) to confirm teh delivery of key requirements in teh final release.
  • Worked with developers and requirements analysts to define test scenarios and ensure that test requirements are correct and complete.

Environment: SUSE Linux, SQL, Oracle 10g, JSF, HTML, XML, Glassfish application server, Jboss web server, MS Visio, MS Project.

Confidential, FL

Senior QA Analyst

Responsibilities:

  • Analyzed requirements with BIAs and helped in framing a detailed HLD.
  • Designed Use Cases, Test Strategy, Test Plans and Test Cases for manual testing of teh functionality.
  • Executed nested SQL queries on teh back-end database extensively to verify GUI results.
  • Automated manual regression test scenarios using HP QTP.
  • Created traceability matrix, test package and attended review meetings.
  • Mentored a team of 5 (onsite-offshore model) and helped them ramp up on teh application and served as an SME.
  • Worked with developers and requirements analysts to define test scenarios and ensure that test requirements are correct and complete.

Environment: Sun Solaris, Shell scripting, SQL, Oracle 10g, HP QTP, Oracle Business Intelligence, JSP, HTML, XML, JBoss web server, HP Quality Center 10.0, Remedy.

Confidential, NJ

Senior Member Technical Staff

Responsibilities:

  • Creation of test beds from scratch including installation of various Microsoft Operating Systems and installing and provisioning of CommVault Simpana.
  • Involved in Test Case writing for Manual GUI Testing of Web Search Interface along with teh Content Indexing Engine using Mercury Quality Center.
  • Created extensive scripts using QTP v9.2 for automating regression as well as functionality testing of teh Web Search Interface across multiple platforms as well as browsers.
  • Performed extensive verification of Front-end GUI results with teh back-end database using SQL queries.
  • Executed regression test cycles before and after bug fix verifications in an agile environment.
  • Used Quality Center to capture requirements, test cases, test execution results and defects.
  • Worked in Lead capacity, mentoring and training a team of 5 Team Members, Onsite as well as Offshore, on all aspects of teh application.
  • Created of Virtual Machines using VMWare for simulating various OS environments.

Environment: .NET, C#, Windows 7/Vista/XP/2000, Windows Server 2003/2008, RHEL v3.0, VMware, SQL Server 2005/2008, HP Quality Center, IIS Server 6.0/7.0, HP QuickTest Professional 9.2.

Confidential, FL

QA Analyst / Business Analyst

Responsibilities:

  • Generated Requirements document as well as Use cases based on gatheird information from various internal team members.
  • Involved in Test Case writing for Manual GUI Testing of UniRoam ACL 1.0 using Mercury Quality Center.
  • Created & maintained functional specifications for all project deliverables.
  • Performed extensive verification of Front-end GUI results with teh back-end database using SQL queries.
  • Developed test scripts in Shell script (ksh/bash) for automation of log collecting and test result transfers.
  • Created QTP scripts for automating baseline regression scenarios.
  • Used Quality Center to capture test cases and test execution results.
  • Generated reports for bugs found during test execution using Remedy.

Environment: JSP, HTML, XML, SQL, Sun One Web Server, HP QTP, TOAD, Quality Center, Shell Scripting (ksh), Solaris, Remedy, Oracle.

Confidential, VA

Lead QA

Responsibilities:

  • Created Test plan, test cases and test data for Manual GUI Testing and RFC compliance.
  • Performed extensive verification of Front-end GUI results with teh back-end using SQL queries.
  • Took charge and Improvised Automated Testing Strategy.
  • Developed, maintained, and executed Shell and Expect script-based test suites, executable over UDP, TCP, & TLS for Functional, Performance, and Load testing purposes.
  • Used grey box testing skills to look up code for possible defect causes.
  • Used Test Director to capture requirements, test cases and test execution results.
  • Identification, Verification, & Bugs related Regression Testing.
  • Responsible for training new team members (onsite as well as offshore) on application functionality, QA processes and tools.
  • Interacted with developers and assisted them to resolve bugs.
  • Furnished weekly status reports to teh project team.
  • Generated reports for bugs found during test execution using BugZilla.

Environment: XML, Java, AJAX, VoIP (SIP) over UDP, TCP & TLS, RTP, TTworkBench Professional, Sipper, SIPp, Etheiral, HP Quality Center, Shell/Expect Scripting, SQL, Linux, Oracle 9i, TOAD, Jboss.

Confidential, CA

System Testing Engineer

Responsibilities:

  • Involved in Load and Stress testing of UC service.
  • Performed Bulk Testing of UC service by writing shell scripts to generate fake data records.
  • Helped DEV team in designing XML based Unified Simulators for Next-Gen SCP using MGCP.
  • Designed Test Cases and performed Manual GUI Functional testing of teh web-based provisioning system.
  • Performed Manual GUI validation and TUI flow verification as a part of Regression Testing.
  • Performed extensive Back-end verification for Front-end results using SQL queries.
  • Performed extensive Cross-platform as well as Cross-browser testing of teh provisioning interface.
  • Involved in creation of test beds from scratch, installation of new releases and patches, and maintenance of teh same.
  • Designed and executed test cases for End-to-End testing of new features based on SIP & RTP.

Environment: C++, XML, VoIP (SIP), RTP, MGCP, SQL, XML Based Simulators, Cisco IP Phones, Solaris, Oracle 9i, Apache Web server, IVRs, Rational ClearQuest.

Confidential

Responsibilities:

  • Involved in testing of Console Alarms, Performance Stats, User Management, and Subsystem Configuration.
  • Performed service regression including testing of TUI flows for Preferred Language, Card Aggregation, etc.
  • Involved in verification of CDRs as per teh applicable Rate Plan for National and International calls.
  • Performed back-end verification for results using SQL queries.

Environment: C++, XML, VoIP (SIP), RTP, MGCP, SNMP, SQL, XML Based Simulators, Cisco IP Phones, Solaris, Oracle 9i, TOAD, Apache Web server, Rational ClearQuest.

Confidential, CA

QA Engineer

Responsibilities:

  • Performed a Lead role while mentoring a team of 5, assigned tasks and was responsible for tasks completion within teh deadline.
  • Designed and executed test plans and test cases for different parameter combination of various SIP messages confirming to RFC 3261 on teh network.
  • Verified functionality of network sniffer by executing Parser, Expert, and Load test cases.

Environment: VoIP (SIP) over UDP, RTP, RTCP, STATE ( Confidential Proprietary), TCL, Etheiral, Solaris, Linux.

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