SUMMARY

• 7+ years of diversified experience with expertise in Software Quality Assurance and Test Management in Web Based, Mobile Apps and Client Server applications.
• Highly skilled in creating and executing comprehensive Test Plans, Test Scenarios, Test Cases and Automation Test Scripts based on Requirements Documents, Functional Specification, Acceptance Criteria, Descriptions and Design Mocks of Project/Application.
• Proficient in Manual and Automated testing including test development, execution and reporting.
• Experienced with SDLC and STLC from Verification to Validation.
• Hands on Experience with Waterfall and Agile/Scrum Methodologies.
• Performed different types of QA testing including Smoke Testing, Functional Testing, UI Testing, Browser Compatibility, Ad - hoc, Sanity Testing, Regression Testing, End-to-End testing, front-end testing, back-end testing, User Acceptance Testing (UAT),API and GUI Testing of various systems.
• Experienced with Mobile Testing in all updated version of iOS and Android platform with Web & Native apps using Perfecto and physical devices.
• Experiencedwith HP QC/ALM, TFS/MTM, QTP/UFT, Selenium, Test Director, JIRA, Test Link, HP LoadRunner, SQL developer, TOAD, Soap UI, REST and other open source tools.
• Extensive experienced with Manual Testing using tools QC/ALM, TFS/MTM for develop and execute Test Cases
• Developed and executed automated Test Scripts using tools QTP/UFT and Selenium for the applications
• Ability to setup various automation Frameworks like Data-Driven, Keyword-driven and Hybrid
• Performed Load and performance testing using HP LoadRunner.
• Experienced with Database /Back-end testing using Toad, SQL Developer, MS Access and oracle .
• Experienced with Cross-Browser and Cross-Platforms testing across Win 7/IE11, GC, FF Win10/Edge, GC and Mac/Safari.
• Strong Hands on Experience on Health Care Industry Application Tools Facets, Meditech, Epic and Cerner.
• Working Experiencing on HIPPA X12 Standard for Electronic Data Interchange (EDI) including 834,835,837,270/271,276/277.
• Good understanding of web technologies (HTML5, Java, JavaScript, C++, XML, .Net, etc.) and backend systems.
• Analyzed Business Requirement documents (BRD), Functional Requirement Documents (FRD), and other project related documents to develop well detailed test plans, test cases, and test scripts. .
• Worked closely with the Project Manager, Product owner, Scrum Master, Business Analyst, Dev team and QA Team to identify and resolve issues in a constructive and timely manner.
• Highly skilled on identifying, logging and tracking defects through Bug Life Cycle.
• Hardworking, Dedicated, Flexible and versatile to adapt any new environment and work on any project.
• Self-Motivated, responsible and self-Starter
• Has ‘Can-Do’ and ‘Test to Break’ attitude and great attention to details.
• Process excellent interpersonal, written and verbal communication skills and along with the proven ability to work independently or as a member of a team.

TECHNICAL SKILLS

QA/Software Testing Tools: HP QC/ALM, QTP/UFT, JIRA, Perfecto, REST, Selenium IDE, Selenium WebDriver,LoadRunner (VUGen, Load Generator, Controller and Analysis ), TestDirector, SQL developer, Toad, TFS, Microsoft Visual Studio. MTM.

Operating Systems: Windows 10, Windows 7/Vista/XP/98, MAC, iOS, Android, Windows Server 2003, Linux and UNIX

RDBMS/Databases: Oracle 9i/10g/11g/12c, SQL Server, My SQL, DB2, MS-Access

Web Techs/Languages/Communications: Java, HTML5, Junit, Eclipse, Jenkins, .Net, JavaScript, XML, Citrix, Oracle, AJAX, ASP, JSP, CSS, PL/SQL, Excel, Projects, PowerPoint, Visio, C++, Apache Tomcat, CRM, Sales force, Saas/cloud, AWS, Web Services, TCP/IP, IPX/SPX, FTP

Methodologies/Processes: Waterfall, Agile, Scrum, V-Model, SDLC, STLC, Bug Tracking

Hardware: Servers, PC/Laptop Assembling, System Setup/Installation and Trouble Shooting

Other Apps/Softwares: CA(Core Advanced),Meditech, Epic, Facets, Cerner, Microsoft Office,, Visio, WAS8.0, Macromedia Flash, SUSE, Adobe Illustrator, OPUS, Crystal Reports, Photoshop, Outlook, SharePoint

Browsers: Chrome, Internet Explorer, Safari, Firefox and Edge.

PROFESSIONAL EXPERIENCE

Confidential, Rochester, New York

Software Test Engineer

Responsibilities:

• Analyzed the requirement with the business analyst and Product owner and understand them properly.
• Participated in Sprint Planning/Pre-planning meetings and point the story for each sprint.
• Discussed and measured the acceptance criteria with stakeholders for each story before validation and develop automation script.
• Created the Client data setup in various environments and constantly update them to ensure testing is done against the correct data.
• Created the test plan and test cases document based on acceptance criteria.
• Responsible for Manual Testing and also Automation Testing.
• Performed Smoke Testing, Functional testing, UI Testing, Sanity Testing and Regression testing.
• Utilized JIRA for create and manage user story, QA Task, Create & Track the defects
• Involved in UI testing for developed code in cross browsers and mobile (iOS and Android) devices.
• Logged defects for any unexpected test results, UX behavior and data issues.
• Responsible for automated Sanity and Regression test scripts during each sprint for newly developed feature and functionality.
• Used selenium /TAF to create and execute automation script
• Conducted Feature Testing on Cross-Browsers including IE11, Chrome, Edge, Firefox, Safari and mobile devices both iOS and Android to ensure web objects are working as per the UI design.
• Used Perfecto and Physical devices for perform Mobile Testing in various iOS and Android devices.
• Involved with service team for Database Testing using Toad and Oracle 11g/12c
• Updated and executed sanity and Regression test scripts for every minor and major release in cross-browser/platform and mobile devices.
• Analyzed test result and share with team members
• Performed Exploratory and E2E testing on AUT to verify that result data is correct.
• Performed Web Service testing using SOAP-UI against various endpoints to validate response.
• Prepared Custom Reports and compared for various Client data against the Baseline report.
• Verified to created and downloaded all DET and On-Demand reports with XLS, XLSX, CSV and FW format.
• Validated all fields, widgets/options, radio buttons and check boxes working as expected.
• Logged the defects in JIRA for any issue/error related to our team code and assigned to responsible developer.
• Verified and close the defects after fixed and re-test.
• Responsible to create INC(Incident) in Service Now for any environmental issue, network issue, other team issue, release issue and follow up with assigned dev expertise.
• Attended daily standup, backlog grooming and retrospective meetings.
• Attended PI planning meeting on every three months (Quarterly).
• Worked with Automation Ninja for any TAF related issue and attended in TAF - Community Practice Meeting with TAF team for all new upgrade.
• Communicate others team members who TEMPhas dependency like service team, ERD, framework etc.

Confidential, Baton Rouge, LA

Software QA Analyst

Responsibilities:

• Worked with Agile team to understand user Stories, requirements and acceptance criteria of changes request, different module, area, portal, landing pages and section of the application.
• Involved in Sprint planning and Backlog Grooming session to estimate and provide task for each of user stories scoped for release.
• Responsible for creating and executing Manual and Automation Script from User Stories.
• Conducted Smoke testing, SIT(System Integration Testing), Functional Testing, UAT, Regression, Front-End, Back-end and security testing, E2E, GUI Testing
• Managed test execution and defect tracking using HP QC/ALM.
• Logged defects and assign priority of the defect to get traction.
• Provided feedback and prioritize improvement needed in each retrospective
• Developed and Ran automation test suites for smoke testing (to check the health of the current build) and regression testing (to ensure existing functionalities are not broken) on the builds.
• Performed Browser compatibility testing on different platforms.
• Worked on Mobile Apps to perform Functional Testing, Regression Testing and UAT Testing.
• Verified and Validated all supported functionalities and features on different Mobile platforms iPhone/iPad (iOS 9.1, 8.1, 7, 6) and Android (OS- 5.1 4.4, 4.3,4.2,4.0) in all updated devices.
• Performed Mobile Testing in all iOS devices with iPhone (6,6+,6S,6s+,5,5S) and iPad (iPad Air, iPad Mini)) and Android devices Samsung Galaxy (S6,S5, S2), Google Nexus 4,7.
• Used TFS for create New Sprint, Create New task under the Features and User stories, transfer to Backlog, Assign task with time estimation and change status from new to close after completion.
• Established Link the TFS with MTM and Use MTM for developing test cases and execution
• Performed back-end testing to ensure data consistency on front-end by writing and executing SQL queries using SQL Server, MS Access and Oracle 11g.
• Converted manual Test cases into automation Test Scripts using Descriptive programming from scratch for Functional, System, and End-to-End Regression Tests.
• Developed Data Driven, Keyword Driven and Hybrid Frameworks in QTP/UFT and executed.
• Enhanced QTP Scripts with Standard, Text, page Checkpoints and Synchronization Points.
• Analyzed the various business models based on company policies and business process to keep the in-house reconciliation system on par with Facets 5.01
• Worked on premium billing track involving EDI Transactions & response such as 837I/P, 834, 999, 835, 276/277, 270/271
• Used Facets 5.01 to validate the Member Eligibility, Benefits and claim status in system and UAT (User Acceptance Testing).
• Mapped NDC, Unit and measurement code per line item provided on the 837
• Created NDCREQD edit code in Front End Edits service for all J code, S, Q and CPT Code.
• Used Medi-Span Database as an NDC Validation source.
• Applied to claim line items with an NDC and charge about greater TEMPthan $500.00.

Confidential, Denver, Co

QA Analyst II

Responsibilities:

• Used Meditech 5.66 / 6.0 for ADM (Admission), OE (Order Entry), OM (Order Management), LAB, PHA, RAD and SCH (Scheduling)
• Worked on testing the configuration changes in the Facets Claim Module
• Validated EDI Transaction 837 I/P/D and 834 Enrollment process, 835, 276/277, 270/271.
• Performed Mobile Testing manually on iOS and Android platforms.
• Performed Regression testing in the application and automated it by using QTP
• Developed, executed and maintained a Data Driven and Keyword Driven Frameworks.
• Extensively used SQL Queries to perform Back End Testing to validate Insurance claims and Healthcare bills details.
• Developed Complex SQL Queries Using TOAD to Validate the Loads.
• Used LoadRunner VUGen(Virtual User Generator) to create the virtual user script, controller to create the scenario and analysis to create the graphs and reports.
• Logged, monitoring and tracking the Defect using Defect section of HP ALM

Confidential, New York, NY

Software QA Engineer

Responsibilities:

• Reviewed User Requirements, Use Cases and Detailed Designs to develop Test cases.
• Worked in Scrum Development environment and interacted with Developers, Business Analyst, Other QA Members in daily scrum/stand-ups
• Performed API Testing to test the integration with other related Application
• Used Rest, RESTful for web service testing.
• Created automated test scripts in VBscript using HP QTP.
• Performed Regression testing in the application and automated it by using QTP
• Closely Involved with complete Payment procedure and developed and executed test cases and test script
• Developed and maintained Test Matrix and Traceability Matrix and also performed Gap Analysis.
• Migrated requirements into Quality Center from Excel sheets and wrote & executed Test cases, Test plans in Quality Center.
• Used Quality Center to report defects and test results.
• Extensively utilized SQL Queries to perform Back End Testing to validate Insurance claims and Healthcare bills details.
• Used LoadRunner for Performance, Stress and Endurance Testing.
• Conducted Load and Reliability testing on Website’s workflows to identify and report performance bottlenecks
• Validated Data flow and ensured data matches in different systems, on front-end and back-end.